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Hayden explains that they have already sold their business to another company and the agent thanks him for the information. The call ends with pleasantries and goodbyes."},"intents":{"segments":[{"text":"This is Andrew from Vigilance AI. Is this Hayden? Yes.","start_word":3,"end_word":12,"intents":[{"intent":"Confirm identity","confidence_score":0.35236478},{"intent":"Provide information","confidence_score":0.055009313}]},{"text":"Well, I really wanna thank you for that info. Well, Hayden, I appreciate your time. them.","start_word":106,"end_word":121,"intents":[{"intent":"Express appreciation","confidence_score":0.0374908}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vigilance AI. Is this Hayden? Yes. Hayden? Who is this, sir? Yeah. Andrew. I represent the cybersecurity company, Vigilance AI. Okay. Vigilance AI is our twenty four seven AI security analyst, helps teams investigate every security alert in minutes, and provides a full audit trail without adding It's okay. ad We're count we're or part of it's okay, mate. Let me stop you there. We're part of Komatsu now, so mhmm. all of our cyber stuff and and IT security is handled by them. Oh, I see. Yeah. They they we we sold the business to Oh, gotcha, mate.","start_word":0,"end_word":105,"sentiment":"neutral","sentiment_score":0.016718389466404915},{"text":"Well, I really wanna thank you for that info. Well, Hayden, I appreciate your time.","start_word":106,"end_word":120,"sentiment":"positive","sentiment_score":0.4757664501667022},{"text":"them.","start_word":121,"end_word":121,"sentiment":"neutral","sentiment_score":0.24783411622047424},{"text":"You have a great No day.","start_word":122,"end_word":127,"sentiment":"positive","sentiment_score":0.35220733284950256},{"text":"worries.","start_word":128,"end_word":128,"sentiment":"neutral","sentiment_score":0.22288137674331665},{"text":"You have a good day as well. Thank you.","start_word":129,"end_word":137,"sentiment":"positive","sentiment_score":0.4792618751525879},{"text":"Bye. Bye.","start_word":138,"end_word":139,"sentiment":"neutral","sentiment_score":0.1710864156484604}],"average":{"sentiment":"neutral","sentiment_score":0.1095029769405242}}}}