{"metadata":{"transaction_key":"deprecated","request_id":"019ecdd0-9eb1-74a1-9994-940d2807452b","sha256":"8afeeebadba3a4fedd2d188a49573c3db39be17f3512f05b4b125a3b766f22c0","created":"2026-06-16T00:24:22.743Z","duration":8.639937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached the voice mail of Robert Peyton. Please leave a message, and I'll get back to you as soon as I can. Bye.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.12,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.05617162957787514},{"word":"you've","start":1.12,"end":1.4399999,"confidence":0.9970703,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.030774271115660667},{"word":"reached","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.0701892152428627},{"word":"the","start":1.68,"end":1.76,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0550219789147377},{"word":"voice","start":1.76,"end":2.08,"confidence":0.9482422,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.0413602739572525},{"word":"mail","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.07041332125663757},{"word":"of","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.04123854637145996},{"word":"robert","start":2.3999999,"end":2.8,"confidence":1.0,"punctuated_word":"Robert","sentiment":"neutral","sentiment_score":-0.04810728132724762},{"word":"peyton","start":2.8,"end":3.3,"confidence":0.7088623,"punctuated_word":"Peyton.","sentiment":"neutral","sentiment_score":-0.022603917866945267},{"word":"please","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2362861931324005},{"word":"leave","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.204849973320961},{"word":"a","start":4.08,"end":4.16,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.23768147826194763},{"word":"message","start":4.16,"end":4.56,"confidence":0.98706055,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.13167206943035126},{"word":"and","start":4.56,"end":4.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.034781306982040405},{"word":"i'll","start":4.72,"end":4.7999997,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.02626786194741726},{"word":"get","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.09778696298599245},{"word":"back","start":5.04,"end":5.12,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.14534597098827362},{"word":"to","start":5.12,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05988559126853943},{"word":"you","start":5.2799997,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03165405988693237},{"word":"as","start":5.3599997,"end":5.52,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.05653873085975647},{"word":"soon","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.05971357226371765},{"word":"as","start":5.68,"end":5.7599998,"confidence":0.9951172,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.047635436058044434},{"word":"i","start":5.7599998,"end":5.8399997,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10097575187683104},{"word":"can","start":5.8399997,"end":6.16,"confidence":0.9995117,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.0688261091709137},{"word":"bye","start":6.16,"end":6.66,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.0024365922436118126}],"paragraphs":{"transcript":"\nHi. You've reached the voice mail of Robert Peyton. Please leave a message, and I'll get back to you as soon as I can. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"neutral","sentiment_score":0.05617162957787514},{"text":"You've reached the voice mail of Robert Peyton.","start":1.12,"end":3.3,"sentiment":"neutral","sentiment_score":-0.0474636007566005},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":3.6,"end":6.16,"sentiment":"neutral","sentiment_score":-0.08919663764536381},{"text":"Bye.","start":6.16,"end":6.66,"sentiment":"neutral","sentiment_score":0.0024365922436118126}],"sentiment":"neutral","sentiment_score":-0.06636200595647096,"num_words":25,"start":0.88,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the voice mail of Robert Peyton. Please leave a message, and I'll get back to you as soon as I can. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"neutral","sentiment_score":0.05617162957787514},{"text":"You've reached the voice mail of Robert Peyton.","start":1.12,"end":3.3,"sentiment":"neutral","sentiment_score":-0.0474636007566005},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":3.6,"end":6.16,"sentiment":"neutral","sentiment_score":-0.08919663764536381},{"text":"Bye.","start":6.16,"end":6.66,"sentiment":"neutral","sentiment_score":0.0024365922436118126}],"sentiment":"neutral","sentiment_score":-0.06636200595647096,"channel":1,"num_words":25,"start":0.88,"end":6.66}]},"summary":{"result":"success","short":"Hi. You've reached the voice mail of Robert Peyton. Please leave a message, and I'll get back to you as soon as I can. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":24,"end_word":24,"intents":[{"intent":"Leave message","confidence_score":0.72085625}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the voice mail of Robert Peyton. Please leave a message, and I'll get back to you as soon as I can. Bye.","start_word":0,"end_word":24,"sentiment":"neutral","sentiment_score":-0.05908699333667755}],"average":{"sentiment":"neutral","sentiment_score":-0.05908699293394346}}}}