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that's","start":52.525,"end":53.405,"sentiment":"neutral","sentiment_score":0.03140795137733221}],"sentiment":"neutral","sentiment_score":0.028755484148859978,"channel":1,"num_words":3,"start":51.725,"end":53.405},{"sentences":[{"text":"Alright.","start":53.29,"end":53.79,"sentiment":"neutral","sentiment_score":0.03883831202983856}],"sentiment":"neutral","sentiment_score":0.03883831202983856,"channel":0,"num_words":1,"start":53.29,"end":53.79},{"sentences":[{"text":"sales.","start":53.405,"end":53.905,"sentiment":"neutral","sentiment_score":0.028165001422166824},{"text":"Yep.","start":54.524998,"end":55.024998,"sentiment":"neutral","sentiment_score":0.020279262214899063}],"sentiment":"neutral","sentiment_score":0.024222131818532944,"channel":1,"num_words":2,"start":53.405,"end":55.024998},{"sentences":[{"text":"Sales@techconsistence.com.eu.","start":59.29,"end":62.534874,"sentiment":"neutral","sentiment_score":0.015078331343829632}],"sentiment":"neutral","sentiment_score":0.015078331343829632,"channel":0,"num_words":1,"start":59.29,"end":62.534874},{"sentences":[{"text":"So @techheartsystems.com.au.","start":59.34,"end":67.934875,"sentiment":"neutral","sentiment_score":0.024558604694902897},{"text":"Thank you very much, mate.","start":69.13487,"end":70.41488,"sentiment":"positive","sentiment_score":0.6628458976745606},{"text":"Will do.","start":70.41488,"end":71.074875,"sentiment":"positive","sentiment_score":0.47559644281864166}],"sentiment":"positive","sentiment_score":0.4793932870444324,"channel":1,"num_words":9,"start":59.34,"end":71.074875},{"sentences":[{"text":"Alright.","start":71.17487,"end":71.65488,"sentiment":"neutral","sentiment_score":0.30894649028778076},{"text":"Thanks.","start":71.65488,"end":72.15488,"sentiment":"positive","sentiment_score":0.47058534622192383},{"text":"Cheers.","start":72.214874,"end":72.714874,"sentiment":"positive","sentiment_score":0.3383238613605499}],"sentiment":"positive","sentiment_score":0.3726185659567515,"channel":0,"num_words":3,"start":71.17487,"end":72.714874}]},"summary":{"result":"success","short":"The customer, Adrian, is requesting a demo of NinjaOne and is transferred to the sales representative. The representative asks for Adrian's email address and confirms the sales representative's name and company. The call ends with the representative thanking Adrian and thanking him."},"intents":{"segments":[{"text":"I have Adrian on the line from NinjaOne who is requesting to speak to the person who it's essentially a sales call, and he's wondering if we'd like a rep a demonstration of NinjaOne.","start_word":2,"end_word":35,"intents":[{"intent":"Request rep demonstration","confidence_score":0.046116147}]}]},"sentiments":{"segments":[{"text":"Alright. Hello. I have Adrian on the line from NinjaOne who is requesting to speak to the person who it's essentially a sales call, and he's wondering if we'd like a rep a demonstration of NinjaOne. Would you like me to put him through to you, or would you like me to tell him you're unavailable? Hello? Hello? Can you hear me? Can you hear me? I can hear you. Oh, I can hear you. I've got a sales representative called Adrian Yep. from I NinjaOne. got you, mate. I heard you. Yep. I I heard you. Alright. Just ask Would you him to send an email to sales@techconsistence.com.eu. okay. So that's Alright. sales. Yep. Sales@techconsistence.com.eu. So @techheartsystems.com.au.","start_word":0,"end_word":117,"sentiment":"neutral","sentiment_score":0.000020218343706801537},{"text":"Thank you very much, mate. Will do.","start_word":118,"end_word":124,"sentiment":"positive","sentiment_score":0.6039103865623474},{"text":"Alright.","start_word":125,"end_word":125,"sentiment":"neutral","sentiment_score":0.30894649028778076},{"text":"Thanks. Cheers.","start_word":126,"end_word":127,"sentiment":"positive","sentiment_score":0.45868808031082153}],"average":{"sentiment":"neutral","sentiment_score":0.043855370415581595}}}}