{"metadata":{"transaction_key":"deprecated","request_id":"01a0c1e3-e3fe-7ed2-8f03-973983758523","sha256":"cd837eca43af7888a0d1dd01bfe13783e5b5c8398e65616280465219648f4556","created":"2026-09-21T02:55:33.587Z","duration":3.6719375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":11,"output_tokens":11},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":11,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.82,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.28138163685798645},{"word":"if","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.010487616062164308},{"word":"you","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.15454868972301483},{"word":"record","start":1.28,"end":1.68,"confidence":0.9819336,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.09852030873298644},{"word":"your","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.0901135504245758},{"word":"name","start":1.92,"end":2.24,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.15023282170295715},{"word":"and","start":2.24,"end":2.48,"confidence":0.99316406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.21772649884223935},{"word":"reason","start":2.48,"end":2.8799999,"confidence":0.99609375,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.2945844233036041},{"word":"for","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.2582648992538452},{"word":"calling","start":3.12,"end":3.62,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.1473034918308258}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.28138163685798645},{"text":"If you record your name and reason for calling","start":0.88,"end":3.62,"sentiment":"neutral","sentiment_score":-0.157975811097357}],"sentiment":"neutral","sentiment_score":-0.11404006630182266,"num_words":10,"start":0.32,"end":3.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.28138163685798645},{"text":"If you record your name and reason for calling","start":0.88,"end":3.62,"sentiment":"neutral","sentiment_score":-0.157975811097357}],"sentiment":"neutral","sentiment_score":-0.11404006630182266,"channel":1,"num_words":10,"start":0.32,"end":3.62}]},"summary":{"result":"success","short":"Hi. If you record your name and reason for calling"},"intents":{"segments":[{"text":"Hi.","start_word":1,"end_word":1,"intents":[{"intent":"Record name","confidence_score":0.18353032},{"intent":"Call reason","confidence_score":0.00029508446}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":-0.09059333801269533}],"average":{"sentiment":"neutral","sentiment_score":-0.09059333801269533}}}}