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are you from?","start":12.799999,"end":13.755,"sentiment":"neutral","sentiment_score":-0.05993893276900053}],"sentiment":"neutral","sentiment_score":-0.06556086465716363,"channel":1,"num_words":5,"start":12.48,"end":13.755},{"sentences":[{"text":"Vigilance Vigilance AI.","start":14.825001,"end":17.005001,"sentiment":"neutral","sentiment_score":-0.007905798964202404},{"text":"We are a cybersecurity company.","start":17.065,"end":19.085,"sentiment":"neutral","sentiment_score":-0.013522791303694248}],"sentiment":"neutral","sentiment_score":-0.011416419176384807,"channel":0,"num_words":8,"start":14.825001,"end":19.085},{"sentences":[{"text":"Oh, okay.","start":19.675,"end":20.235,"sentiment":"neutral","sentiment_score":-0.051741112023591995},{"text":"I you caught me at a bad time because I'm about to I thought it was the person calling me about this meeting that I'm going on in two 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you.","start":32.310875,"end":33.050873,"sentiment":"positive","sentiment_score":0.48440662026405334}],"sentiment":"positive","sentiment_score":0.48440662026405334,"channel":1,"num_words":2,"start":32.310875,"end":33.050873},{"sentences":[{"text":"you.","start":32.600937,"end":33.100937,"sentiment":"neutral","sentiment_score":0.26952800154685974}],"sentiment":"neutral","sentiment_score":0.26952800154685974,"channel":0,"num_words":1,"start":32.600937,"end":33.100937},{"sentences":[{"text":"Bye.","start":33.270874,"end":33.770874,"sentiment":"neutral","sentiment_score":0.12962444126605988}],"sentiment":"neutral","sentiment_score":0.12962444126605988,"channel":1,"num_words":1,"start":33.270874,"end":33.770874}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary calls Alex, but Alex is busy and unable to talk. Mary asks Alex to call back in a few minutes, and they agree to communicate through a voicemail."},"intents":{"segments":[{"text":"Could you call me after 04:00, please? Oh, sure then.","start_word":69,"end_word":78,"intents":[{"intent":"Call schedule","confidence_score":0.001806361}]}]},"sentiments":{"segments":[{"text":"Alex speaking. Yes.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.053106408566236496},{"text":"Hi. Good afternoon. Alex, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":3,"end_word":18,"sentiment":"positive","sentiment_score":0.45789381861686707},{"text":"We Hi. are Can in sorry. Where are you from? Vigilance Vigilance AI. We are a cybersecurity company. Oh, okay. I you caught me at a bad time because I'm about to I thought it was the person calling me about this meeting that I'm going on in two minutes. Could you call me after 04:00, please? Oh, sure then. I'll try to ring No you worries. up.","start_word":19,"end_word":86,"sentiment":"neutral","sentiment_score":-0.13187481462955475},{"text":"Thank Thank you.","start_word":87,"end_word":89,"sentiment":"positive","sentiment_score":0.48090243339538574},{"text":"you. Bye.","start_word":90,"end_word":91,"sentiment":"neutral","sentiment_score":0.2121669799089432}],"average":{"sentiment":"neutral","sentiment_score":0.01401077298557057}}}}