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I'm just wondering if you need any assistance in processing your invoice. It's kinda small amount. However, it's showing overdue, $5 16 cents. Yeah. Actually, our billing process, all invoices for recurring for the service is being sent every first of each month covering the full month. However, since this is your first invoice and then you got, like, the three months, So, technically, you check the invoice. It's only covering, like, the latter date. Oh, yes. So when can you expect to have it sorted out, or would you like us to help you to set up a direct debit? Oh, yeah. Okay. Alright. Tomorrow. The the wonderful. So I will have this noted, Rifat, and thank you so much for giving me a callback. At least we do have this documentation on the account to be this payment settled. Okay? Alright. Thank you so much. We'll just wait for your payment tomorrow. Have a good one, and be safe. 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Am I speaking to Rifa Joy? Hi. This is Melissa from Airtel account, your Internet service provider. Yeah.\n\nHow are you today? Yeah. I'm good. Thank you so much for giving me a callback. I'm just wondering if you need any assistance in processing your invoice.\n\nIt's kinda small amount. However, it's showing overdue, $5 16 cents. Yeah. Actually, our billing process, all invoices for recurring for the service is being sent every first of each month covering the full month. However, since this is your first invoice and then you got, like, the three months, So, technically, you check the invoice.\n\nIt's only covering, like, the latter date. Oh, yes. So when can you expect to have it sorted out, or would you like us to help you to set up a direct debit? Oh, yeah. Okay.\n\nAlright. Tomorrow. The the wonderful. So I will have this noted, Rifat, and thank you so much for giving me a callback. At least we do have this documentation on the account to be this payment settled.\n\nOkay? Alright. Thank you so much. We'll just wait for your payment tomorrow. Have a good one, and be safe.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Airtel account.","start":0.24,"end":1.22,"sentiment":"neutral","sentiment_score":0.010266559198498726},{"text":"Am I speaking to Rifa Joy?","start":1.76,"end":3.78,"sentiment":"neutral","sentiment_score":0.02882178546860814},{"text":"Hi.","start":5.7599998,"end":6.24,"sentiment":"neutral","sentiment_score":0.0318741574883461},{"text":"This is Melissa from Airtel account, your Internet service provider.","start":6.24,"end":10.66,"sentiment":"neutral","sentiment_score":0.04771700091660023},{"text":"Yeah.","start":12.4,"end":12.9,"sentiment":"neutral","sentiment_score":0.11858423054218292}],"sentiment":"neutral","sentiment_score":0.04105461142025888,"num_words":20,"start":0.24,"end":12.9},{"sentences":[{"text":"How are you 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yes.","start":60.8,"end":65.6,"sentiment":"neutral","sentiment_score":0.083232831209898},{"text":"So when can you expect to have it sorted out, or would you like us to help you to set up a direct debit?","start":65.6,"end":71.625,"sentiment":"neutral","sentiment_score":0.01622328565766414},{"text":"Oh, yeah.","start":77.685,"end":78.424995,"sentiment":"neutral","sentiment_score":0.025100145488977432},{"text":"Okay.","start":79.84499,"end":80.34499,"sentiment":"neutral","sentiment_score":0.24122720956802368}],"sentiment":"neutral","sentiment_score":0.02184917063762744,"num_words":36,"start":56.559998,"end":80.34499},{"sentences":[{"text":"Alright.","start":88.02,"end":88.52,"sentiment":"neutral","sentiment_score":0.0558873638510704},{"text":"Tomorrow.","start":93.939995,"end":94.439995,"sentiment":"neutral","sentiment_score":0.0389680452644825},{"text":"The the wonderful.","start":94.815,"end":96.195,"sentiment":"positive","sentiment_score":0.403670276204745},{"text":"So I will have this noted, Rifat, and thank you so much for giving me a callback.","start":96.335,"end":101.775,"sentiment":"positive","sentiment_score":0.46643173519302816},{"text":"At least we do have this documentation on the account to be this payment settled.","start":101.775,"end":107.315,"sentiment":"neutral","sentiment_score":0.2449593126773834}],"sentiment":"positive","sentiment_score":0.34890798449113564,"num_words":37,"start":88.02,"end":107.315},{"sentences":[{"text":"Okay?","start":107.375,"end":107.875,"sentiment":"neutral","sentiment_score":0.16202408075332642},{"text":"Alright.","start":109.43494,"end":109.91493,"sentiment":"neutral","sentiment_score":0.2600923180580139},{"text":"Thank you so much.","start":109.91493,"end":111.13493,"sentiment":"positive","sentiment_score":0.5692103803157806},{"text":"We'll just wait for your payment tomorrow.","start":111.27493,"end":113.19494,"sentiment":"positive","sentiment_score":0.36092426095690044},{"text":"Have a good one, and be 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Who am I speaking? Who am I saying? Oh, yeah. Yeah. Yeah. Yeah. Melissa. That's right. What what's up? Yeah. Yeah. You're good? Yourself? Yeah. Mhmm. Oh, yeah. Yeah. When is the when is an experiment? Like, when is the the the the bills is due? Yeah. Yeah. Yep. Yep. Yeah. Yeah. That's alright. Yeah. I got it. I just got the invoice. I'll sort it out for you. Is that okay? Yeah. No. No. No. No. No. That no. That will be fine. I know I I can go to the website and I it can be done or through the app. I'll let you know if I need any help. Thank you very much. My my payment, like, you know, once I get my salary, I'll just fix it. Everything won't be long. It's a I expecting I'm a I I think I'm expecting tomorrow to get it done. Yeah. Cheers. Cheers. Thank you. 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Am I speaking to Rifa Joy?\n\nChannel 1: Yeah. Who am I speaking? Who am I saying?\n\nChannel 0: Hi. This is Melissa from Airtel account, your Internet service provider.\n\nChannel 1: Oh, yeah. Yeah. Yeah. Yeah. Melissa.\n\nChannel 0: Yeah.\n\nChannel 1: That's right. What\n\nChannel 0: How are\n\nChannel 1: what's\n\nChannel 0: you\n\nChannel 1: up? Yeah. Yeah. You're good?\n\nChannel 0: today?\n\nChannel 1: Yourself?\n\nChannel 0: Yeah. I'm good.\n\nChannel 1: Yeah.\n\nChannel 0: Thank you so much for giving me a callback. I'm\n\nChannel 1: Mhmm.\n\nChannel 0: just wondering if you need any assistance in processing your invoice. It's kinda small amount. However, it's showing overdue, $5\n\nChannel 1: Oh, yeah.\n\nChannel 0: 16\n\nChannel 1: Yeah.\n\nChannel 0: cents.\n\nChannel 1: When is the when is an experiment? Like, when is the the the the bills is due?\n\nChannel 0: Yeah. 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