{"metadata":{"transaction_key":"deprecated","request_id":"019eab05-833b-79c3-8469-b17a0c742d36","sha256":"384549b46b35d2b53420ce748cf29c8fabfcce13ac8fcf35aea6d09aea5f6484","created":"2026-06-09T06:15:26.885Z","duration":7.7039375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Steven. Please leave a message, and I'll get back to you soon.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.04,"confidence":0.89941406,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2320774495601654},{"word":"you've","start":1.04,"end":1.28,"confidence":0.9812012,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.15567554533481598},{"word":"reached","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.13033543527126312},{"word":"steven","start":1.52,"end":1.8399999,"confidence":0.953125,"punctuated_word":"Steven.","sentiment":"neutral","sentiment_score":0.11916642636060716},{"word":"please","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.03479796648025513},{"word":"leave","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.08768783509731293},{"word":"a","start":2.24,"end":2.32,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.10214253515005112},{"word":"message","start":2.32,"end":2.6399999,"confidence":0.9790039,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.025743387639522552},{"word":"and","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10394535958766936},{"word":"i'll","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0920163244009018},{"word":"get","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.007530301809310913},{"word":"back","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.0016194581985473633},{"word":"to","start":3.28,"end":3.36,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08356773853302002},{"word":"you","start":3.36,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.19851791858673096},{"word":"soon","start":3.4399998,"end":3.9399998,"confidence":0.9941406,"punctuated_word":"soon.","sentiment":"neutral","sentiment_score":0.056136440485715866}],"paragraphs":{"transcript":"\nHi. You've reached Steven. Please leave a message, and I'll get back to you soon.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.04,"sentiment":"neutral","sentiment_score":0.2320774495601654},{"text":"You've reached Steven.","start":1.04,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.13505913565556207},{"text":"Please leave a message, and I'll get back to you soon.","start":1.8399999,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.024969299747185272}],"sentiment":"neutral","sentiment_score":0.06079447691639264,"num_words":15,"start":0.88,"end":3.9399998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Steven. Please leave a message, and I'll get back to you soon.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.04,"sentiment":"neutral","sentiment_score":0.2320774495601654},{"text":"You've reached Steven.","start":1.04,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.13505913565556207},{"text":"Please leave a message, and I'll get back to you soon.","start":1.8399999,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.024969299747185272}],"sentiment":"neutral","sentiment_score":0.06079447691639264,"channel":1,"num_words":15,"start":0.88,"end":3.9399998}]},"summary":{"result":"success","short":"Hi. You've reached Steven. Please leave a message, and I'll get back to you soon."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you soon.","start_word":4,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.6991416}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Steven. Please leave a message, and I'll get back to you soon.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.07282356917858124}],"average":{"sentiment":"neutral","sentiment_score":0.07282356917858124}}}}