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It's Dana from Okie Financial. How are you this morning? That's good. I had you booked in to go through your updated statement of advice and the recommendations.\n\nIs now still a good time there for you? Fantastic. Fantastic. Before we jump into the call, Julie, just to let you know, we do record our calls for quality and training purposes. Are you happy for us to proceed with that?\n\nOh, fantastic. And, also, just do a really quick security check there with you. Just get you to confirm your full name, your date of birth, and address I should have on file there as well. Yep. Yep.\n\nYour date of birth. Sorry. Oh, fantastic. And how's your morning been so far? Oh, that's a shame.\n\nOh, that's honestly a shame. Well, hopefully, the rest of the week gets better for you. Yeah. All good, Julie. Now I am sending through the statement of advice to your email.\n\nI I it seems to be having a bit of a trouble sending. Taking a sweet time. 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Morning. I'm like, good. Thank you. Yes.\n\nYes. Absolutely. Yeah. Absolutely. Yep.\n\nJulie Fenwick. Excuse me. 20 Burnside Street in Maui. And what was the other thing? Is that it?\n\nOh, twenty second. Yeah. Twenty second. The eleventh nine eight sixty four. Yes.\n\nThe weather's not great down here. It's cold. It's cloudy. It looks miserable. It's, yeah, not good.\n\nYeah. Let's hope so. Yes. 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Morning.\n\nChannel 0: Hi, Julie. It's Dana from Okie Financial. How are you this morning?\n\nChannel 1: I'm like, good. Thank you. Yes.\n\nChannel 0: That's good. I had you booked in to go through your updated statement of advice and the recommendations. Is now still a good time there for you?\n\nChannel 1: Yes. Absolutely.\n\nChannel 0: Fantastic. Fantastic. Before we jump into the call, Julie, just to let you know, we do record our calls for quality and training purposes. Are you happy for us to proceed with that?\n\nChannel 1: Yeah. Absolutely. Yep.\n\nChannel 0: Oh, fantastic. And, also, just do a really quick security check there with you. Just get you to confirm your full name, your date of birth, and address I should have on file there as well.\n\nChannel 1: Julie Fenwick. Excuse me. 20 Burnside Street in Maui.\n\nChannel 0: Yep. Yep.\n\nChannel 1: And what was the other thing? Is that it?\n\nChannel 0: Your date of birth. Sorry.\n\nChannel 1: Oh, twenty second. Yeah. Twenty second. The eleventh nine eight sixty four.\n\nChannel 0: Oh, fantastic. And how's your morning been so far?\n\nChannel 1: Yes. The weather's not great down here. It's cold. It's\n\nChannel 0: Oh, that's a shame.\n\nChannel 1: cloudy. It looks miserable. It's, yeah, not good.\n\nChannel 0: Oh, that's honestly a shame. Well, hopefully, the rest of the week gets better for you.\n\nChannel 1: Yeah. Let's hope so. Yes.\n\nChannel 0: Yeah. All good, Julie. Now I am sending through the statement of advice to your email. I I it seems to be having a bit of a trouble sending. Taking a sweet time.\n\nAre you able to just double check your emails and see if that's come through at all?\n\nChannel 1: Oh, from from this morning?\n\nChannel 0: Yeah. I was just sending it through as I dialed your phone number. I","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.39999998,"end":1.14,"sentiment":"neutral","sentiment_score":0.24300722777843475},{"text":"Morning.","start":4.3199997,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.14806780219078064}],"sentiment":"neutral","sentiment_score":0.21136075258255005,"channel":1,"num_words":3,"start":0.39999998,"end":4.8199997},{"sentences":[{"text":"Hi, Julie.","start":6.16,"end":6.96,"sentiment":"neutral","sentiment_score":0.2043289840221405},{"text":"It's Dana from Okie Financial.","start":6.96,"end":8.66,"sentiment":"neutral","sentiment_score":0.2309974253177643},{"text":"How are you this morning?","start":8.8,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.27885628342628477}],"sentiment":"neutral","sentiment_score":0.2464938759803772,"channel":0,"num_words":12,"start":6.16,"end":10.0199995},{"sentences":[{"text":"I'm like, 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The representative also asked for Julie's personal information and security details before proceeding with the call. The call ended with the representative sending Julie's email address to confirm the appointment."},"intents":{"segments":[{"text":"Are you able to just double check your emails and see if that's come through at all?","start_word":244,"end_word":260,"intents":[{"intent":"Check email status","confidence_score":0.07812557}]}]},"sentiments":{"segments":[{"text":"Good morning. Morning. Hi, Julie. It's Dana from Okie Financial. How are you this morning?","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.2324798554182053},{"text":"I'm like, good. Thank you. Yes. That's good. I had you booked in to go through your updated statement of advice and the recommendations.","start_word":15,"end_word":38,"sentiment":"positive","sentiment_score":0.42517054080963135},{"text":"Is now still a good time there for you? 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