{"metadata":{"transaction_key":"deprecated","request_id":"01a055ae-a5f8-7322-b318-f2521756a6d4","sha256":"467d451f2df10cb10fbadae9528232ab5880157b0c4b753ab83a554a659de514","created":"2026-08-31T02:38:25.466Z","duration":15.047937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0410653933. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":1.4399999,"end":1.76,"confidence":0.99609375,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6717140078544617},{"word":"message","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5920029282569885},{"word":"can","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7093406915664673},{"word":"be","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6636306047439575},{"word":"left","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6539400219917297},{"word":"on","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5321167707443237},{"word":"this","start":2.8,"end":3.04,"confidence":0.9892578,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6491956114768982},{"word":"service","start":3.04,"end":3.54,"confidence":0.99316406,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.6144375801086426},{"word":"0410653933","start":3.76,"end":9.86,"confidence":0.99729,"punctuated_word":"0410653933.","sentiment":"neutral","sentiment_score":-0.30365562438964844},{"word":"this","start":10.0,"end":10.32,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8638566732406616},{"word":"message","start":10.32,"end":10.639999,"confidence":0.99316406,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8380759954452515},{"word":"bank","start":10.639999,"end":10.88,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9121499061584472},{"word":"is","start":10.88,"end":11.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9250465631484984},{"word":"full","start":11.12,"end":11.599999,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8861669301986694},{"word":"please","start":11.599999,"end":11.92,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8703892827033997},{"word":"try","start":11.92,"end":12.16,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8392124772071838},{"word":"again","start":12.16,"end":12.48,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8180415630340576},{"word":"later","start":12.48,"end":12.98,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8415459990501404},{"word":"goodbye","start":13.84,"end":14.34,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5098900198936462}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0410653933. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.4399999,"end":3.54,"sentiment":"negative","sentiment_score":-0.6357972770929337},{"text":"0410653933.","start":3.76,"end":9.86,"sentiment":"neutral","sentiment_score":-0.30365562438964844},{"text":"This message bank is full.","start":10.0,"end":11.599999,"sentiment":"negative","sentiment_score":-0.8850592136383056},{"text":"Please try again later.","start":11.599999,"end":12.98,"sentiment":"negative","sentiment_score":-0.8422973304986954},{"text":"Goodbye.","start":13.84,"end":14.34,"sentiment":"negative","sentiment_score":-0.5098900198936462}],"sentiment":"negative","sentiment_score":-0.7207583816427934,"num_words":19,"start":1.4399999,"end":14.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0410653933. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.4399999,"end":3.54,"sentiment":"negative","sentiment_score":-0.6357972770929337},{"text":"0410653933.","start":3.76,"end":9.86,"sentiment":"neutral","sentiment_score":-0.30365562438964844},{"text":"This message bank is full.","start":10.0,"end":11.599999,"sentiment":"negative","sentiment_score":-0.8850592136383056},{"text":"Please try again later.","start":11.599999,"end":12.98,"sentiment":"negative","sentiment_score":-0.8422973304986954},{"text":"Goodbye.","start":13.84,"end":14.34,"sentiment":"negative","sentiment_score":-0.5098900198936462}],"sentiment":"negative","sentiment_score":-0.7207583816427934,"channel":1,"num_words":19,"start":1.4399999,"end":14.34}]},"summary":{"result":"success","short":"No message can be left on this service. 0410653933. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.1582724},{"intent":"Try again","confidence_score":0.59274995}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 0410653933. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.6645812392234802}],"average":{"sentiment":"negative","sentiment_score":-0.6645812330574825}}}}