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It's been a Hi. Sure. Mhmm. Yeah.\n\nThat's alright. I actually think one of your colleagues called me previously, and it's not not not actually relevant to me. So could you please remove my number from your list? Perfect. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.04608768969774246},{"text":"It's been a Hi.","start":0.88,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.14592351764440536},{"text":"Sure.","start":12.719999,"end":13.219999,"sentiment":"neutral","sentiment_score":0.17354348301887512},{"text":"Mhmm.","start":19.064999,"end":19.564999,"sentiment":"neutral","sentiment_score":0.035342976450920105},{"text":"Yeah.","start":28.85,"end":28.93,"sentiment":"neutral","sentiment_score":0.05609557032585144}],"sentiment":"neutral","sentiment_score":0.11184547375887632,"num_words":8,"start":0.56,"end":28.93},{"sentences":[{"text":"That's alright.","start":28.93,"end":29.67,"sentiment":"neutral","sentiment_score":0.01674923487007618},{"text":"I actually think one of your colleagues called me previously, and it's not not not actually relevant to me.","start":30.050001,"end":36.21,"sentiment":"neutral","sentiment_score":-0.12619062042550036},{"text":"So could you please remove my number from your list?","start":36.21,"end":38.71,"sentiment":"neutral","sentiment_score":-0.18517099916934968},{"text":"Perfect.","start":44.11094,"end":44.61094,"sentiment":"positive","sentiment_score":0.615016520023346},{"text":"Thanks.","start":44.75094,"end":45.150936,"sentiment":"positive","sentiment_score":0.5331256985664368}],"sentiment":"neutral","sentiment_score":-0.09296033610448692,"num_words":33,"start":28.93,"end":45.150936},{"sentences":[{"text":"Bye.","start":45.150936,"end":45.650936,"sentiment":"neutral","sentiment_score":0.222882479429245}],"sentiment":"neutral","sentiment_score":0.222882479429245,"num_words":1,"start":45.150936,"end":45.650936}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. It's been\n\nChannel 0: Yes. Hi. Good afternoon, Timothy.\n\nChannel 1: a Hi.\n\nChannel 0: Yeah. Good day to you, Timothy. My name is Mary calling from Vigilance AI. We\n\nChannel 1: Sure.\n\nChannel 0: are a cybersecurity company that runs an AI powered MDR platform.\n\nChannel 1: Mhmm.\n\nChannel 0: Reason we call you, Timothy, because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do.\n\nChannel 1: Yeah. That's\n\nChannel 0: And\n\nChannel 1: alright.\n\nChannel 0: we\n\nChannel 1: I actually think one of your colleagues called me previously, and it's\n\nChannel 0: mhmm.\n\nChannel 1: not not not actually relevant to me. So could you please remove my number from your list?\n\nChannel 0: Oh, I see. Okay. Sure then. I'll updating the record. Thank you.\n\nChannel 1: Perfect. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.04608768969774246},{"text":"It's been","start":0.88,"end":3.06,"sentiment":"neutral","sentiment_score":0.06450881063938141}],"sentiment":"neutral","sentiment_score":0.058368436992168427,"channel":1,"num_words":3,"start":0.56,"end":3.06},{"sentences":[{"text":"Yes.","start":2.6399999,"end":2.96,"sentiment":"neutral","sentiment_score":0.10741914808750153},{"text":"Hi.","start":2.96,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.26838335394859314},{"text":"Good afternoon, Timothy.","start":3.1999998,"end":4.42,"sentiment":"positive","sentiment_score":0.37287987271944684}],"sentiment":"neutral","sentiment_score":0.29888842403888705,"channel":0,"num_words":5,"start":2.6399999,"end":4.42},{"sentences":[{"text":"a Hi.","start":4.24,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.22733822464942932}],"sentiment":"neutral","sentiment_score":0.22733822464942932,"channel":1,"num_words":2,"start":4.24,"end":5.8599997},{"sentences":[{"text":"Yeah.","start":6.3999996,"end":6.72,"sentiment":"positive","sentiment_score":0.3390718698501587},{"text":"Good day to you, Timothy.","start":6.72,"end":7.94,"sentiment":"positive","sentiment_score":0.49970804452896117},{"text":"My name is Mary calling from Vigilance 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actually think one of your colleagues called me previously, and it's","start":30.050001,"end":33.89,"sentiment":"neutral","sentiment_score":-0.0672479725132386}],"sentiment":"neutral","sentiment_score":-0.0672479725132386,"channel":1,"num_words":12,"start":30.050001,"end":33.89},{"sentences":[{"text":"mhmm.","start":33.86,"end":34.36,"sentiment":"neutral","sentiment_score":-0.06045947223901749}],"sentiment":"neutral","sentiment_score":-0.06045947223901749,"channel":0,"num_words":1,"start":33.86,"end":34.36},{"sentences":[{"text":"not not not actually relevant to me.","start":33.89,"end":36.21,"sentiment":"neutral","sentiment_score":-0.22723515970366343},{"text":"So could you please remove my number from your list?","start":36.21,"end":38.71,"sentiment":"neutral","sentiment_score":-0.18517099916934968}],"sentiment":"neutral","sentiment_score":-0.20249153585994945,"channel":1,"num_words":17,"start":33.89,"end":38.71},{"sentences":[{"text":"Oh, I 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you.","start":43.720875,"end":44.460873,"sentiment":"positive","sentiment_score":0.5400653332471848}],"sentiment":"neutral","sentiment_score":0.1411521735911568,"channel":0,"num_words":12,"start":39.800873,"end":44.460873},{"sentences":[{"text":"Perfect.","start":44.11094,"end":44.61094,"sentiment":"positive","sentiment_score":0.615016520023346},{"text":"Thanks.","start":44.75094,"end":45.150936,"sentiment":"positive","sentiment_score":0.5331256985664368},{"text":"Bye.","start":45.150936,"end":45.650936,"sentiment":"neutral","sentiment_score":0.222882479429245}],"sentiment":"positive","sentiment_score":0.4570082326730092,"channel":1,"num_words":3,"start":44.11094,"end":45.650936}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary calls Timothy to offer a demo of their AI-powered MDR platform. However, Timothy is not relevant to her and asks her to remove her number from their list. Mary agrees to update the record and thanks him before ending the call."},"intents":{"segments":[{"text":"Reason we call you, Timothy, because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do. Yeah.","start_word":38,"end_word":66,"intents":[{"intent":"Provide demo","confidence_score":0.018357623}]},{"text":"So could you please remove my number from your list? Oh, I see.","start_word":91,"end_word":103,"intents":[{"intent":"Remove number","confidence_score":0.051620584}]}]},"sentiments":{"segments":[{"text":"Hello. It's been Yes. Hi.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.1117209941148758},{"text":"Good afternoon, Timothy.","start_word":5,"end_word":7,"sentiment":"positive","sentiment_score":0.35994935035705566},{"text":"a Hi.","start_word":8,"end_word":9,"sentiment":"neutral","sentiment_score":0.22733820974826813},{"text":"Yeah. Good day to you, Timothy.","start_word":10,"end_word":15,"sentiment":"positive","sentiment_score":0.4508323669433594},{"text":"My name is Mary calling from Vigilance AI. We Sure. are a cybersecurity company that runs an AI powered MDR platform. Mhmm. Reason we call you, Timothy, because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do. Yeah. That's And alright. we I actually think one of your colleagues called me previously, and it's mhmm. not not not actually relevant to me. So could you please remove my number from your list? Oh, I see. Okay. Sure then. I'll updating the record.","start_word":16,"end_word":110,"sentiment":"neutral","sentiment_score":0.07492537796497345},{"text":"Thank you. Perfect. Thanks.","start_word":111,"end_word":114,"sentiment":"positive","sentiment_score":0.5486187934875488},{"text":"Bye.","start_word":115,"end_word":115,"sentiment":"neutral","sentiment_score":0.2970373034477234}],"average":{"sentiment":"neutral","sentiment_score":0.1320486459118581}}}}