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Okay. Hang on. Let me just check. Now did you make the payment? Okay. Who did you speak to, if you don't mind me asking? Was it the accounts? Mariano and Marinel. Yeah. Yeah. Okay. Cool. Alright. No worries. Let me just organize this for you. Linham Networks. Where are you? Here we are. Okay. What what's the address? Yeah. Well, there's a unit there. Right? G 01 B. Right? I don't wanna do this stupid. There we go. That's B G 1. Right? Got p three engine. Let's see. Okay. We got here active, so it has been activated. Hang on. Let me just check. So hang on. You haven't made any changes or anything to the to the router or anything like that? No. Just it's May I just put you on hold for a sec? Okay. Sorry to keep you waiting. We put the order in again through not the order. We've we've placed a reset back with Linen Networks. We're just waiting for them to get back to us. 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Okay. Hang on a sec. Can I have the account holder's first name, please? And how are you, Elise?\n\nI wanted a holiday. Is that Elise Green? Oh, you're from the Linham Networks. Okay. Hang on.\n\nLet me just check. Now did you make the payment? Okay. Who did you speak to, if you don't mind me asking? Was it the accounts?\n\nMariano and Marinel. Yeah. Yeah. Okay. Cool.\n\nAlright. No worries. Let me just organize this for you. Linham Networks. Where are you?\n\nHere we are. Okay. What what's the address? Yeah. Well, there's a unit there.\n\nRight? G 01 B. Right? I don't wanna do this stupid. There we go.\n\nThat's B G 1. Right? Got p three engine. Let's see. Okay.\n\nWe got here active, so it has been activated. Hang on. Let me just check. So hang on. You haven't made any changes or anything to the to the router or anything like that?\n\nNo. Just it's May I just put you on hold for a sec? Okay. Sorry to keep you waiting. We put the order in again through not the order.\n\nWe've we've placed a reset back with Linen Networks. We're just waiting for them to get back to us. So I'll I'll get the person you spoke to to give you a callback very shortly once it's reactivated because it I think it's it's still hang on. What's this? No.\n\nOkay. Yeah. I'll do that because it looks like it's still Linum Networks hasn't taken off the suspension from their end yet. Okay. No worries.\n\nThank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good morning, Gautel.","start":1.04,"end":2.1,"sentiment":"neutral","sentiment_score":0.27817676464716595},{"text":"Okay.","start":12.675,"end":12.915,"sentiment":"neutral","sentiment_score":-0.01406319998204708},{"text":"Hang on a sec.","start":12.915,"end":13.975,"sentiment":"neutral","sentiment_score":-0.012534787645563483},{"text":"Can I have the account holder's first name, please?","start":17.315,"end":20.215,"sentiment":"neutral","sentiment_score":0.007976029999554157},{"text":"And how are you, Elise?","start":24.755001,"end":25.975,"sentiment":"neutral","sentiment_score":0.10056054890155793}],"sentiment":"neutral","sentiment_score":0.06113249808549881,"num_words":22,"start":1.04,"end":25.975},{"sentences":[{"text":"I wanted a holiday.","start":27.33,"end":29.03,"sentiment":"neutral","sentiment_score":0.14627112075686455},{"text":"Is that Elise 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I think it's somebody last night. I made a payment arrangement with me because I'm in the my Internet was supposed to be restored, but it's still not working. It's not connected. Yeah. Elise, e l y s e. Good. Thanks. How are you? That we all yes. That's it. No. No. I didn't make a payment. I made a payment arrangement, and she's taking down my card details to take the payment out next next Friday. And she said that it'll be restored within an hour, but she but, yeah, still saying there's no Internet. I can't remember if that's mirror yeah. Yep. 400 Duke Street, Sunshine North. Oh, yes. Sorry. It's G 01 B. Yeah. That's it. Yeah. That's it. Yeah. Okay. Would I may maybe need to turn it off and back on maybe? I don't no. Nothing. No. Yeah. This is connected without Internet. Yeah. Sure. No worries. Let's just talk about it when I'm speaking to you one thing at a time. Yeah? Yeah. The the the the seasoning's next to the bowl. Just ask for opening the seasoning for you. She just want you to open the seasoning for her. She's opening the seasoning What? Did he open it for you? Oh, it's even seasoning. It's extra the bowl. Why are you calling? You're just carrying it a whole lot of that. Don't let it feel. Don't get upset. Ignoring me. That's okay. Okay. Alright. Thank yeah. Yep. Okay. Oh, okay. Yeah. No worries. Alright. Thank you. 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I think it's somebody last night. I made a payment arrangement with me because I'm in the my Internet was supposed to be restored, but it's still not working. It's not connected. Yeah.\n\nElise, e l y s e. Good. Thanks. How are you? That we all yes.\n\nThat's it. No. No. I didn't make a payment. I made a payment arrangement, and she's taking down my card details to take the payment out next next Friday.\n\nAnd she said that it'll be restored within an hour, but she but, yeah, still saying there's no Internet. I can't remember if that's mirror yeah. Yep. 400 Duke Street, Sunshine North. Oh, yes.\n\nSorry. It's G 01 B. Yeah. That's it. Yeah.\n\nThat's it. Yeah. Okay. Would I may maybe need to turn it off and back on maybe? I don't no.\n\nNothing. No. Yeah. This is connected without Internet. Yeah.\n\nSure. No worries. Let's just talk about it when I'm speaking to you one thing at a time. Yeah? Yeah.\n\nThe the the the seasoning's next to the bowl. 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I think it's somebody last night. I made a payment arrangement with me because I'm in the my Internet was supposed to be restored, but it's still not working. It's not connected.\n\nChannel 0: Okay. Hang on a sec. Can I have the account holder's first name, please?\n\nChannel 1: Yeah. Elise, e l y s e.\n\nChannel 0: And how are you, Elise?\n\nChannel 1: Good. Thanks. How are you?\n\nChannel 0: I wanted a holiday.\n\nChannel 1: That we all\n\nChannel 0: Is that Elise Green?\n\nChannel 1: yes. That's it.\n\nChannel 0: Oh, you're from the Linham Networks. Okay. Hang on. Let me just check. Now did you make the payment?\n\nChannel 1: No. No. I didn't make a payment. I made a payment arrangement, and she's taking down my card details to take the payment out next next Friday. And she said that it'll be restored within an hour, but she but, yeah, still saying there's no Internet.\n\nChannel 0: Okay. Who did you speak to, if you don't mind me asking? Was it\n\nChannel 1: I can't\n\nChannel 0: the\n\nChannel 1: remember\n\nChannel 0: accounts?\n\nChannel 1: if that's mirror\n\nChannel 0: Mariano and Marinel. Yeah. Yeah.\n\nChannel 1: yeah. Yep.\n\nChannel 0: Okay. Cool. Alright. No worries. Let me just organize this for you.\n\nLinham Networks. Where are you? Here we are. Okay. What what's the address?\n\nChannel 1: 400 Duke Street, Sunshine\n\nChannel 0: Yeah. Well, there's a unit there.\n\nChannel 1: North.\n\nChannel 0: Right?\n\nChannel 1: Oh, yes. Sorry. It's G 01 B.\n\nChannel 0: G 01 B. Right?\n\nChannel 1: Yeah. That's it.\n\nChannel 0: I don't wanna do this stupid. There we go. That's B G 1. Right?\n\nChannel 1: Yeah. That's it. Yeah.\n\nChannel 0: Got p three engine. Let's see. Okay. We got here active, so it has been activated.\n\nChannel 1: Okay. Would I may maybe need to turn it off and back on maybe? I don't\n\nChannel 0: Hang on. Let me just check. So hang on. You haven't made any changes or anything to the\n\nChannel 1: no. Nothing.\n\nChannel 0: to the router or anything like that? No. Just it's\n\nChannel 1: No. Yeah. This is connected without Internet.\n\nChannel 0: May I just put you on hold for a sec?\n\nChannel 1: Yeah. Sure. No worries.\n\nChannel 0: Okay.\n\nChannel 1: Let's just talk about it when I'm speaking to you one thing at a time. Yeah? Yeah. The the the the seasoning's next to the bowl. Just ask for opening the seasoning for you.\n\nShe just want you to open the seasoning for her. She's opening the seasoning What? Did he open it for you? Oh, it's even seasoning. It's extra the bowl.\n\nWhy are you calling? You're just carrying it a whole lot of that. Don't let it feel. Don't get upset. Ignoring me.\n\nChannel 0: Sorry to\n\nChannel 1: That's\n\nChannel 0: keep you waiting.\n\nChannel 1: okay.\n\nChannel 0: We put the order in again through not the order. We've we've placed a reset back with Linen Networks. We're just waiting for them to get back to us.\n\nChannel 1: Okay.\n\nChannel 0: So\n\nChannel 1: Alright.\n\nChannel 0: I'll\n\nChannel 1: Thank yeah.\n\nChannel 0: I'll get the person you spoke to to give you a callback very shortly\n\nChannel 1: Yep.\n\nChannel 0: once it's reactivated because it\n\nChannel 1: Okay.\n\nChannel 0: I think it's it's still hang on. What's this? No. Okay. Yeah.\n\nI'll do that because it looks like it's still Linum Networks hasn't taken off the suspension from their end yet.\n\nChannel 1: Oh, okay. Yeah. No worries.\n\nChannel 0: Okay. No worries. Thank you.\n\nChannel 1: Alright. Thank you. Bye.\n\nChannel 0: Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good morning, Gautel.","start":1.04,"end":2.1,"sentiment":"neutral","sentiment_score":0.27817676464716595}],"sentiment":"neutral","sentiment_score":0.27817676464716595,"channel":0,"num_words":3,"start":1.04,"end":2.1},{"sentences":[{"text":"Oh, hi.","start":3.1999998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.057442644611001015},{"text":"I think it's somebody last night.","start":3.6799998,"end":5.04,"sentiment":"neutral","sentiment_score":-0.035790126460293926},{"text":"I made a payment arrangement with me because I'm in the my Internet was supposed to be restored, but it's still not working.","start":5.04,"end":11.04,"sentiment":"neutral","sentiment_score":-0.1723853077577508},{"text":"It's not 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The agent took down the customer's information and informed them that the Internet was still not working, but it should be restored within an hour. The agent also instructed the customer to open the seasoning for the bowl and to wait for the order to be reset."},"intents":{"segments":[{"text":"I made a payment arrangement with me because I'm in the my Internet was supposed to be restored, but it's still not working. It's not connected. Okay.","start_word":11,"end_word":37,"intents":[{"intent":"Restore internet","confidence_score":0.14759861}]},{"text":"I'll get the person you spoke to to give you a callback very shortly Yep.","start_word":456,"end_word":470,"intents":[{"intent":"Schedule callback","confidence_score":0.02142425}]}]},"sentiments":{"segments":[{"text":"Good morning, Gautel. Oh, hi. I think it's somebody last night. I made a payment arrangement with me because I'm in the my Internet was supposed to be restored, but it's still not working. It's not connected. Okay. Hang on a sec. Can I have the account holder's first name, please? Yeah. Elise, e l y s e. And how are you, Elise?","start_word":0,"end_word":62,"sentiment":"neutral","sentiment_score":-0.03999640792608261},{"text":"Good. Thanks.","start_word":63,"end_word":64,"sentiment":"positive","sentiment_score":0.3838962912559509},{"text":"How are you? I wanted a holiday. That we all Is that Elise Green? yes. That's it. Oh, you're from the Linham Networks. Okay. Hang on. Let me just check. Now did you make the payment? No. No. I didn't make a payment. I made a payment arrangement, and she's taking down my card details to take the payment out next next Friday. And she said that it'll be restored within an hour, but she but, yeah, still saying there's no Internet. Okay. Who did you speak to, if you don't mind me asking? Was it I can't the remember accounts? if that's mirror Mariano and Marinel. Yeah. Yeah. yeah. Yep. Okay. Cool. Alright. No worries. Let me just organize this for you. Linham Networks. Where are you? Here we are. Okay. What what's the address? 400 Duke Street, Sunshine Yeah. Well, there's a unit there. North. Right? Oh, yes. Sorry. It's G 01 B. G 01 B. Right? Yeah. That's it.","start_word":65,"end_word":226,"sentiment":"neutral","sentiment_score":-0.0231481846421957},{"text":"I don't wanna do this stupid.","start_word":227,"end_word":232,"sentiment":"negative","sentiment_score":-0.3682588040828705},{"text":"There we go. That's B G 1. Right? Yeah. That's it. Yeah. Got p three engine. Let's see. Okay. We got here active, so it has been activated. Okay. Would I may maybe need to turn it off and back on maybe? I don't Hang on. Let me just check. So hang on. You haven't made any changes or anything to the no. Nothing. to the router or anything like that? No. Just it's No. Yeah. This is connected without Internet. May I just put you on hold for a sec? Yeah. Sure. No worries. Okay. Let's just talk about it when I'm speaking to you one thing at a time. Yeah? Yeah. The the the the seasoning's next to the bowl. Just ask for opening the seasoning for you. She just want you to open the seasoning for her. She's opening the seasoning What? Did he open it for you? Oh, it's even seasoning. It's extra the bowl. Why are you calling? You're just carrying it a whole lot of that. Don't let it feel. Don't get upset. Ignoring me. Sorry to That's keep you waiting. okay. We put the order in again through not the order. We've we've placed a reset back with Linen Networks. We're just waiting for them to get back to us. Okay. So Alright. I'll Thank yeah. I'll get the person you spoke to to give you a callback very shortly Yep. once it's reactivated because it Okay. I think it's it's still hang on. What's this? No. Okay. Yeah. I'll do that because it looks like it's still Linum Networks hasn't taken off the suspension from their end yet. Oh, okay. Yeah. No worries. Okay. No worries. Thank you. 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