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Please leave a message, and I'll get back to you. 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Please leave a message, and I'll get back to you. Thanks.","paragraphs":[{"sentences":[{"text":"I'm not available at the moment.","start":1.8399999,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.3188776175181071},{"text":"Please leave a message, and I'll get back to you.","start":3.4399998,"end":6.16,"sentiment":"neutral","sentiment_score":-0.11747238412499428},{"text":"Thanks.","start":6.16,"end":6.66,"sentiment":"neutral","sentiment_score":0.18838542699813843}],"sentiment":"neutral","sentiment_score":-0.17056494819767334,"num_words":17,"start":1.8399999,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm not available at the moment. Please leave a message, and I'll get back to you. Thanks.\n\nChannel 0: Hi, Joe. This is Alex from SWM Consulting. I... I've got a email from Pittman Property and Associates to the 56th Station Street. Well, I'm...\n\nWe can certainly do the flood modeling. I just, I guess, wanted to talk to you, pick your brain about your assessment and and the required works, I guess, for the modeling. It looks like that you've proposed swaddlers within the system, which, yeah, is absolutely fine. It's just swaddlers much simpler than building in a drainage network. And so I was hoping just to clarify whether or not there's any other new pipe network that's being proposed.\n\nAlright. If you can give me a callback on 0493224496, that'd be great. Thank you.","paragraphs":[{"sentences":[{"text":"I'm not available at the moment.","start":1.8399999,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.3188776175181071},{"text":"Please leave a message, and I'll get back to you.","start":3.4399998,"end":6.16,"sentiment":"neutral","sentiment_score":-0.11747238412499428},{"text":"Thanks.","start":6.16,"end":6.66,"sentiment":"neutral","sentiment_score":0.18838542699813843}],"sentiment":"neutral","sentiment_score":-0.17056494819767334,"channel":1,"num_words":17,"start":1.8399999,"end":6.66},{"sentences":[{"text":"Hi, Joe.","start":9.28,"end":9.76,"sentiment":"neutral","sentiment_score":0.0782308280467987},{"text":"This is Alex from SWM Consulting.","start":9.76,"end":11.62,"sentiment":"neutral","sentiment_score":0.06995168762902419},{"text":"I...","start":11.679999,"end":11.92,"sentiment":"neutral","sentiment_score":0.03935444355010986},{"text":"I've got a email from Pittman Property and Associates to the 56th Station Street.","start":11.92,"end":18.145,"sentiment":"neutral","sentiment_score":0.026112138892390897},{"text":"Well, I'm...","start":18.685,"end":19.425,"sentiment":"neutral","sentiment_score":0.011632992420345545}],"sentiment":"neutral","sentiment_score":0.04017448619008064,"channel":0,"num_words":25,"start":9.28,"end":19.425},{"sentences":[{"text":"We can certainly do the flood modeling.","start":19.564999,"end":21.164999,"sentiment":"neutral","sentiment_score":0.281346252986363},{"text":"I just, I guess, wanted to talk to you, pick your brain about your assessment and and the required works, I guess, for the modeling.","start":21.164999,"end":30.99,"sentiment":"neutral","sentiment_score":0.2210123634338379},{"text":"It looks like that you've proposed swaddlers within the system, which, yeah, is absolutely fine.","start":31.13,"end":36.489998,"sentiment":"positive","sentiment_score":0.5208758771419525},{"text":"It's just swaddlers much simpler than building in a drainage network.","start":36.489998,"end":41.184998,"sentiment":"neutral","sentiment_score":0.28813305497169495},{"text":"And so I was hoping just to clarify whether or not there's any other new pipe network that's being proposed.","start":41.184998,"end":47.285,"sentiment":"neutral","sentiment_score":0.05004105344414711}],"sentiment":"neutral","sentiment_score":0.2497199447109149,"channel":0,"num_words":78,"start":19.564999,"end":47.285},{"sentences":[{"text":"Alright.","start":47.504997,"end":47.905,"sentiment":"neutral","sentiment_score":0.3253461718559265},{"text":"If you can give me a callback on 0493224496, that'd be great.","start":47.905,"end":52.545,"sentiment":"positive","sentiment_score":0.3982546826203664},{"text":"Thank you.","start":52.545,"end":53.285,"sentiment":"positive","sentiment_score":0.5345863699913025}],"sentiment":"positive","sentiment_score":0.4115716735521952,"channel":0,"num_words":15,"start":47.504997,"end":53.285}]},"summary":{"result":"success","short":"An agent from SWM Consulting calls a customer named Joe regarding a flood modeling project at 56th Station Street. The agent suggests using swaddlers as a simpler and more economical option than a drainage network, but needs to confirm if there is any new pipe network proposed. The agent asks Joe to call back on a specific number."},"intents":{"segments":[{"text":"If you can give me a callback on 0493224496, that'd be great. Thank you.","start_word":121,"end_word":134,"intents":[{"intent":"Request callback","confidence_score":0.24538822}]}]},"sentiments":{"segments":[{"text":"I'm not available at the moment. Please leave a message, and I'll get back to you. Thanks. Hi, Joe. This is Alex from SWM Consulting. I... I've got a email from Pittman Property and Associates to the 56th Station Street. Well, I'm... We can certainly do the flood modeling. 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