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Ronald reminds Neil that they had previously spoken on February of this year and requested an introductory meeting for a managed service provider, but Neil says he didn't speak to him earlier. They end the call politely."},"intents":{"segments":[{"text":"Neil, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during In that relation time, to I what? was this is regarding the introductory meeting that we're requesting for a managed service provider.","start_word":18,"end_word":65,"intents":[{"intent":"Request service provider","confidence_score":0.13529931}]},{"text":"Neil, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during In that relation time, to I what? was this is regarding the introductory meeting that we're requesting for a managed service provider. I think you've got the wrong number. 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