{"metadata":{"transaction_key":"deprecated","request_id":"019fa6cc-5704-70b0-b673-a64d9c63e0a0","sha256":"4f0d96724a67059f90def91e172fb75fee781669974ecdd46e172e72064bea58","created":"2026-07-28T03:37:18.107Z","duration":6.3359375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Martin Fisk. I can't take your call right now, but that's okay. Please leave","confidence":1.0,"words":[{"word":"hi","start":1.5999999,"end":1.8399999,"confidence":0.9946289,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.059027329087257385},{"word":"this","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.051659490913152695},{"word":"is","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04202597588300705},{"word":"martin","start":2.24,"end":2.6399999,"confidence":0.9243164,"punctuated_word":"Martin","sentiment":"neutral","sentiment_score":0.035969045013189316},{"word":"fisk","start":2.6399999,"end":3.04,"confidence":0.8351237,"punctuated_word":"Fisk.","sentiment":"neutral","sentiment_score":0.01512693241238594},{"word":"i","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3919216990470886},{"word":"can't","start":3.1999998,"end":3.4399998,"confidence":0.9995117,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.4683895111083984},{"word":"take","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6016553640365601},{"word":"your","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.5937822461128235},{"word":"call","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6006011366844177},{"word":"right","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.4537728428840637},{"word":"now","start":4.3199997,"end":4.56,"confidence":0.97680664,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.3987712860107422},{"word":"but","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.2186782956123352},{"word":"that's","start":4.7999997,"end":5.04,"confidence":1.0,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.26880139112472534},{"word":"okay","start":5.04,"end":5.54,"confidence":1.0,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.21922773122787476},{"word":"please","start":5.68,"end":5.92,"confidence":0.98828125,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.373672217130661},{"word":"leave","start":5.92,"end":6.3359375,"confidence":0.99121094,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.15489332377910614}],"paragraphs":{"transcript":"\nHi. This is Martin Fisk. I can't take your call right now, but that's okay. Please leave","paragraphs":[{"sentences":[{"text":"Hi.","start":1.5999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.059027329087257385},{"text":"This is Martin Fisk.","start":1.8399999,"end":3.04,"sentiment":"neutral","sentiment_score":0.03619536105543375},{"text":"I can't take your call right now, but that's okay.","start":3.04,"end":5.54,"sentiment":"negative","sentiment_score":-0.42156015038490297},{"text":"Please leave","start":5.68,"end":6.3359375,"sentiment":"neutral","sentiment_score":-0.2642827704548836}],"sentiment":"neutral","sentiment_score":-0.2670798983205767,"num_words":17,"start":1.5999999,"end":6.3359375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Martin Fisk. I can't take your call right now, but that's okay. Please leave","paragraphs":[{"sentences":[{"text":"Hi.","start":1.5999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.059027329087257385},{"text":"This is Martin Fisk.","start":1.8399999,"end":3.04,"sentiment":"neutral","sentiment_score":0.03619536105543375},{"text":"I can't take your call right now, but that's okay.","start":3.04,"end":5.54,"sentiment":"negative","sentiment_score":-0.42156015038490297},{"text":"Please leave","start":5.68,"end":6.3359375,"sentiment":"neutral","sentiment_score":-0.2642827704548836}],"sentiment":"neutral","sentiment_score":-0.2670798983205767,"channel":1,"num_words":17,"start":1.5999999,"end":6.3359375}]},"summary":{"result":"success","short":"Hi. This is Martin Fisk. I can't take your call right now, but that's okay. Please leave"},"intents":{"segments":[{"text":"I can't take your call right now, but that's okay.","start_word":5,"end_word":14,"intents":[{"intent":"Request call back","confidence_score":0.05062403}]}]},"sentiments":{"segments":[{"text":"Hi. This is Martin Fisk.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.036636244505643845},{"text":"I can't take your call right now, but that's okay. Please leave","start_word":5,"end_word":16,"sentiment":"negative","sentiment_score":-0.3876771926879883}],"average":{"sentiment":"neutral","sentiment_score":-0.2571191971118634}}}}