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from Techno One in Brisbane calls Mr. Silva in no man's land to confirm if he is still working with No. She has a note from Daniel at No. She has no idea who Daniel is and is not sure if he is still working with them. The call ends with Abby saying goodbye and Mr. Silva saying goodbye."},"intents":{"segments":[{"text":"Good afternoon. This is Abby from Techno One in Springfield, Brisbane.","start_word":6,"end_word":16,"intents":[{"intent":"Wish good day","confidence_score":0.0001407891}]},{"text":"This is Abby from Techno One in Springfield, Brisbane. Is this mister Andrew Silva in andrew@skg.net. Are Yeah. Who you?","start_word":8,"end_word":27,"intents":[{"intent":"Provide information","confidence_score":0.023022534}]},{"text":"Who you? who is this? Sorry.","start_word":26,"end_word":31,"intents":[{"intent":"Confirm identity","confidence_score":0.6797713},{"intent":"Confirm identity","confidence_score":0.47890428},{"intent":"Confirm identity","confidence_score":0.40150186}]},{"text":"Bye. No problem. Bye. Take Bye. care. Alright. Bye. You too. Bye Bye. bye. Bye.","start_word":137,"end_word":151,"intents":[{"intent":"End conversation","confidence_score":0.6191652}]}]},"sentiments":{"segments":[{"text":"Hello? Andrew speaking. Hello, sir. Hi.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.08346287906169891},{"text":"Good afternoon.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.3628143072128296},{"text":"This is Abby from Techno One in Springfield, Brisbane. Is this mister Andrew Silva in andrew@skg.net. Are Yeah. Who you? who is this? Sorry. Abby from Techno One, sir, in Springfield, Brisbane. Actually, Daniel asked me to reach out to you. Daniel from Techno One as well. We wanted to just confirm if this is still correct or accurate because No.","start_word":8,"end_word":68,"sentiment":"neutral","sentiment_score":0.045641686767339706},{"text":"I've I spoken don't know with who you I don't know who Daniel is.","start_word":69,"end_word":82,"sentiment":"negative","sentiment_score":-0.3887080252170563},{"text":"Sorry. or someone from your company. It shows here that there's a note that says you're coming up for an IT review towards the middle of this year. No. I Is don't that know correct? where you got that from.","start_word":83,"end_word":122,"sentiment":"neutral","sentiment_score":-0.1691342443227768},{"text":"No. I have no idea where you got that from.","start_word":123,"end_word":132,"sentiment":"negative","sentiment_score":-0.38691985607147217},{"text":"Thanks anyway. Alright. Okay. Bye. No problem. Bye. Take Bye. care. Alright. Bye. You too. Bye Bye. bye. 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