{"metadata":{"transaction_key":"deprecated","request_id":"019ef83f-54d6-74c0-981d-e54efa0eabab","sha256":"da550510b3605303b46bdd9b1f37ac08a60d64d246ebe255d777f6edbe7152c2","created":"2026-06-24T06:09:21.608Z","duration":7.9199376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you","confidence":1.0,"words":[{"word":"has","start":0.24,"end":0.39999998,"confidence":0.9941406,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.6339036822319031},{"word":"been","start":0.39999998,"end":0.48,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8025770783424377},{"word":"forwarded","start":0.48,"end":0.96,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.7956315279006958},{"word":"to","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7909038066864014},{"word":"voice","start":1.1999999,"end":1.4399999,"confidence":0.99316406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7611083388328552},{"word":"mail","start":1.4399999,"end":1.9399999,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7724510431289673},{"word":"the","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8500893712043762},{"word":"person","start":2.3999999,"end":2.72,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8132967948913574},{"word":"you're","start":2.72,"end":3.04,"confidence":0.9616699,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8353656530380249},{"word":"trying","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8571028113365173},{"word":"to","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8401585817337036},{"word":"reach","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8456424474716187},{"word":"is","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8822439908981323},{"word":"not","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8943617939949036},{"word":"available","start":4.08,"end":4.58,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8280177116394043},{"word":"at","start":5.04,"end":5.2799997,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.3938402831554413},{"word":"the","start":5.2799997,"end":5.3599997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3847260177135467},{"word":"tone","start":5.3599997,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3485376834869385},{"word":"please","start":5.8399997,"end":6.16,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.37917086482048035},{"word":"record","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.367442786693573},{"word":"your","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3403092622756958},{"word":"message","start":6.64,"end":7.14,"confidence":0.99853516,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.310808926820755},{"word":"when","start":7.44,"end":7.68,"confidence":0.99316406,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.1832294315099716},{"word":"you","start":7.68,"end":7.9199376,"confidence":0.9658203,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1259748339653015}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.24,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.7594292461872101},{"text":"The person you're trying to reach is not available.","start":2.1599998,"end":4.58,"sentiment":"negative","sentiment_score":-0.8495865729120042},{"text":"At the tone, please record your message.","start":5.04,"end":7.14,"sentiment":"negative","sentiment_score":-0.3606908321380615},{"text":"When you","start":7.44,"end":7.9199376,"sentiment":"neutral","sentiment_score":-0.15460213273763657}],"sentiment":"negative","sentiment_score":-0.6265372801572084,"num_words":24,"start":0.24,"end":7.9199376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.24,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.7594292461872101},{"text":"The person you're trying to reach is not available.","start":2.1599998,"end":4.58,"sentiment":"negative","sentiment_score":-0.8495865729120042},{"text":"At the tone, please record your message.","start":5.04,"end":7.14,"sentiment":"negative","sentiment_score":-0.3606908321380615},{"text":"When you","start":7.44,"end":7.9199376,"sentiment":"neutral","sentiment_score":-0.15460213273763657}],"sentiment":"negative","sentiment_score":-0.6265372801572084,"channel":1,"num_words":24,"start":0.24,"end":7.9199376}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":15,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.86012304}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":21,"sentiment":"negative","sentiment_score":-0.6708230376243591},{"text":"When you","start_word":22,"end_word":23,"sentiment":"neutral","sentiment_score":-0.20952148735523224}],"average":{"sentiment":"negative","sentiment_score":-0.6410616597821636}}}}