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bye.","start":46.590935,"end":47.250935,"sentiment":"neutral","sentiment_score":0.19582615792751312}],"sentiment":"positive","sentiment_score":0.34868014231324196,"channel":1,"num_words":8,"start":45.470936,"end":47.250935},{"sentences":[{"text":"Yes, sir, mate.","start":47.22094,"end":47.940937,"sentiment":"neutral","sentiment_score":0.21927801767985025},{"text":"Bye bye.","start":47.940937,"end":48.455936,"sentiment":"neutral","sentiment_score":0.10706469044089317}],"sentiment":"neutral","sentiment_score":0.17439268678426742,"channel":0,"num_words":5,"start":47.22094,"end":48.455936}]},"summary":{"result":"success","short":"An agent from Hubble AI called Hayden to discuss their role as the IT manager at GrowthPoint Properties. Hayden explains that they have a contract role and is not the right person to speak to, so the agent apologizes and ends the call."},"intents":{"segments":[{"text":"It's Andrew from Vigilance AI. Is this Hayden? Yep.","start_word":3,"end_word":11,"intents":[{"intent":"Confirm identity","confidence_score":0.22905214}]},{"text":"Hayden, vigilance AI is our twenty four seven AI security analyst. We help teams investigate Are every you are you calling with regards to my role former role as IT manager at GrowthPoint Properties?","start_word":31,"end_word":64,"intents":[{"intent":"Discuss role","confidence_score":0.028494457}]},{"text":"That was a contract role and that's finished. So, yeah, I'm not the right person to speak to. Oh, I'm sorry. Well, That's thank okay. you for the information, Hayden.","start_word":78,"end_word":107,"intents":[{"intent":"Confirm receipt","confidence_score":0.00021819909}]},{"text":"problem. You have a good day. Bye bye. Yes, sir, mate. Bye bye.","start_word":110,"end_word":122,"intents":[{"intent":"End call","confidence_score":0.09195044}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi. It's Andrew from Vigilance AI. Is this Hayden? Yep. Oh, have I caught you in a bad time, Hayden? No. No. No. What's the call about? Oh, yes. Hayden, vigilance AI is our twenty four seven AI security analyst. We help teams investigate Are every you are you calling with regards to my role former role as IT manager at GrowthPoint Properties? Oh, aren't you No. No. oh, I've so moved you're on. not? Yep. That was a contract role and that's finished.","start_word":0,"end_word":85,"sentiment":"neutral","sentiment_score":-0.0818391963839531},{"text":"So, yeah, I'm not the right person to speak to.","start_word":86,"end_word":95,"sentiment":"negative","sentiment_score":-0.386525422334671},{"text":"Oh, I'm sorry. Well, That's thank okay. you for the information, Hayden. No Yep. problem.","start_word":96,"end_word":110,"sentiment":"neutral","sentiment_score":0.11222156137228012},{"text":"You have a good day.","start_word":111,"end_word":115,"sentiment":"positive","sentiment_score":0.42093268036842346},{"text":"Bye bye. Yes, sir, mate. Bye bye.","start_word":116,"end_word":122,"sentiment":"neutral","sentiment_score":0.1851729601621628}],"average":{"sentiment":"neutral","sentiment_score":-0.0371578125726609}}}}