{"metadata":{"transaction_key":"deprecated","request_id":"01a0a233-3e52-7c82-be95-101baa6879c9","sha256":"17577d5cdcea7a68c260ab42c995567efaaf577b69353605efd3313974a94318","created":"2026-09-14T23:14:23.434Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":12}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach is not avail","confidence":1.0,"words":[{"word":"your","start":0.16,"end":0.48,"confidence":0.99316406,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8738577365875244},{"word":"call","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8700293898582458},{"word":"has","start":0.79999995,"end":0.96,"confidence":0.9921875,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.9162887930870056},{"word":"been","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.919240176677704},{"word":"forwarded","start":1.1999999,"end":1.5999999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9179387092590332},{"word":"to","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.912525713443756},{"word":"voice","start":1.76,"end":2.08,"confidence":0.99316406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.9182389378547668},{"word":"mail","start":2.08,"end":2.58,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.9053508043289183},{"word":"the","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.898307740688324},{"word":"person","start":3.12,"end":3.52,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.910772979259491},{"word":"you're","start":3.52,"end":3.84,"confidence":0.96118164,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.9151908755302428},{"word":"trying","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.926482617855072},{"word":"to","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9177892804145812},{"word":"reach","start":4.24,"end":4.56,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9227170944213868},{"word":"is","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9270310997962952},{"word":"not","start":4.7999997,"end":4.96,"confidence":0.9970703,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.93125981092453},{"word":"avail","start":4.96,"end":5.3279376,"confidence":0.6669922,"punctuated_word":"avail","sentiment":"negative","sentiment_score":-0.48055049777030945}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach is not avail","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.58,"sentiment":"negative","sentiment_score":-0.9041837826371193},{"text":"The person you're trying to reach is not avail","start":2.8799999,"end":5.3279376,"sentiment":"negative","sentiment_score":-0.8700113329622481}],"sentiment":"negative","sentiment_score":-0.8860924857504228,"num_words":17,"start":0.16,"end":5.3279376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to reach is not avail","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.58,"sentiment":"negative","sentiment_score":-0.9041837826371193},{"text":"The person you're trying to reach is not avail","start":2.8799999,"end":5.3279376,"sentiment":"negative","sentiment_score":-0.8700113329622481}],"sentiment":"negative","sentiment_score":-0.8860924857504228,"channel":1,"num_words":17,"start":0.16,"end":5.3279376}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to reach is not avail"},"intents":{"segments":[{"text":"Your call has been forwarded to voice mail.","start_word":1,"end_word":8,"intents":[{"intent":"Denial of offer","confidence_score":0.000007983862},{"intent":"Inform about call forwarding","confidence_score":0.0043043382}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to reach is not avail","start_word":0,"end_word":16,"sentiment":"negative","sentiment_score":-0.912842333316803}],"average":{"sentiment":"negative","sentiment_score":-0.9128423418317524}}}}