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investigate every security alert in minutes and provides a full audit trail without you adding headcount or replacing","start":17.965,"end":25.585,"sentiment":"neutral","sentiment_score":0.12154045417195275}],"sentiment":"neutral","sentiment_score":0.13483393574372315,"channel":0,"num_words":39,"start":10.88,"end":25.585},{"sentences":[{"text":"Mhmm.","start":25.435001,"end":25.935001,"sentiment":"neutral","sentiment_score":-0.003114195540547371}],"sentiment":"neutral","sentiment_score":-0.003114195540547371,"channel":1,"num_words":1,"start":25.435001,"end":25.935001},{"sentences":[{"text":"your existing 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available","start":28.169998,"end":28.91,"sentiment":"neutral","sentiment_score":0.03217288851737976}],"sentiment":"neutral","sentiment_score":0.03217288851737976,"channel":0,"num_words":2,"start":28.169998,"end":28.91},{"sentences":[{"text":"Thank you.","start":28.49,"end":29.289999,"sentiment":"neutral","sentiment_score":0.04930988699197769},{"text":"Yeah.","start":29.289999,"end":29.61,"sentiment":"neutral","sentiment_score":-0.2492416799068451},{"text":"I'm not interested.","start":29.61,"end":30.49,"sentiment":"negative","sentiment_score":-0.5577366749445597},{"text":"Thank you.","start":30.49,"end":31.15,"sentiment":"negative","sentiment_score":-0.47109799087047577}],"sentiment":"negative","sentiment_score":-0.34575348906219006,"channel":1,"num_words":8,"start":28.49,"end":31.15},{"sentences":[{"text":"oh, do you guys already have security?","start":31.929998,"end":33.53,"sentiment":"neutral","sentiment_score":-0.21398427656718663},{"text":"Is that why you're not interested?","start":33.53,"end":34.989998,"sentiment":"neutral","sentiment_score":-0.28776898980140686}],"sentiment":"neutral","sentiment_score":-0.2480387595983652,"channel":0,"num_words":13,"start":31.929998,"end":34.989998},{"sentences":[{"text":"Yes.","start":35.45,"end":35.77,"sentiment":"neutral","sentiment_score":0.023999571800231937},{"text":"Thank you.","start":35.77,"end":36.59,"sentiment":"neutral","sentiment_score":0.12269172444939613},{"text":"Cheers.","start":36.97,"end":37.45,"sentiment":"neutral","sentiment_score":0.17667469382286072},{"text":"Bye.","start":37.45,"end":37.95,"sentiment":"neutral","sentiment_score":0.05914778634905815}],"sentiment":"neutral","sentiment_score":0.10104110017418862,"channel":1,"num_words":5,"start":35.45,"end":37.95}]},"summary":{"result":"success","short":"An agent from Carrefourance AI, Darus, calls a customer named Andrew to offer their 24/7 AI security analyst service. Andrew is not interested as he already has security and is not interested in the service. The call ends with Andrew thanking Darus and saying goodbye."},"intents":{"segments":[{"text":"Vigilance AI, Darius, is our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides a full audit trail without you adding headcount or replacing Mhmm. your existing staff. No. It's Are fine. you available Thank you. Yeah. I'm not interested. Thank you. oh, do you guys already have security? Is that why you're not interested?","start_word":29,"end_word":91,"intents":[{"intent":"Inquire about security alerts","confidence_score":0.0477692}]},{"text":"I'm not interested. Thank you.","start_word":74,"end_word":78,"intents":[{"intent":"Express disinterest","confidence_score":0.01976398}]},{"text":"oh, do you guys already have security? Is that why you're not interested? Yes. Thank you.","start_word":79,"end_word":94,"intents":[{"intent":"Ask about security already in place","confidence_score":0.021816824}]}]},"sentiments":{"segments":[{"text":"Harris speaking. Oh, hi. Yes. It's Andrew from Vigilance AI. Darius, have I caught you in a bad time? No. It's good. Oh, yes. This is just real quick. Vigilance AI, Darius, is our twenty four seven AI security analyst. We help teams investigate every security alert in minutes and provides a full audit trail without you adding headcount or replacing Mhmm. your existing staff. No. It's Are fine. you available Thank you. Yeah.","start_word":0,"end_word":73,"sentiment":"neutral","sentiment_score":0.03504606708884239},{"text":"I'm not interested. Thank you.","start_word":74,"end_word":78,"sentiment":"negative","sentiment_score":-0.5134617686271667},{"text":"oh, do you guys already have security? Is that why you're not interested? Yes. Thank you. Cheers. Bye.","start_word":79,"end_word":96,"sentiment":"neutral","sentiment_score":-0.12996067106723783}],"average":{"sentiment":"neutral","sentiment_score":-0.03173030903136808}}}}