{"metadata":{"transaction_key":"deprecated","request_id":"019ec92d-14f0-7e93-8099-bbc7a5717199","sha256":"2090980e4236b40a33826d402e78b0cd7b90efa32e659cf0669096af9d31a51a","created":"2026-06-15T02:47:16.564Z","duration":12.959937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0410493003. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.9951172,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.673184871673584},{"word":"message","start":0.39999998,"end":0.71999997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5924041271209717},{"word":"can","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.718117356300354},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6645742654800415},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6626720428466797},{"word":"on","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5368683338165283},{"word":"this","start":1.52,"end":1.68,"confidence":0.9892578,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.650373637676239},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.9970703,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.6041600704193115},{"word":"0410493003","start":2.3999999,"end":8.24,"confidence":0.9982666,"punctuated_word":"0410493003.","sentiment":"neutral","sentiment_score":-0.269814133644104},{"word":"this","start":8.24,"end":8.559999,"confidence":0.9941406,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8526009917259216},{"word":"message","start":8.559999,"end":8.88,"confidence":0.99609375,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8336646556854248},{"word":"bank","start":8.88,"end":9.12,"confidence":0.9951172,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9110158681869508},{"word":"is","start":9.12,"end":9.36,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.92161625623703},{"word":"full","start":9.36,"end":9.84,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.88297438621521},{"word":"please","start":9.84,"end":10.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8708015084266663},{"word":"try","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8369947671890259},{"word":"again","start":10.4,"end":10.8,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8196210265159607},{"word":"later","start":10.8,"end":11.3,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8385056257247925},{"word":"goodbye","start":11.92,"end":12.42,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5151041746139526}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0410493003. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6377943381667137},{"text":"0410493003.","start":2.3999999,"end":8.24,"sentiment":"neutral","sentiment_score":-0.269814133644104},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8803744316101074},{"text":"Please try again later.","start":9.84,"end":11.3,"sentiment":"negative","sentiment_score":-0.8414807319641113},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5151041746139526}],"sentiment":"negative","sentiment_score":-0.7186877947104605,"num_words":19,"start":0.16,"end":12.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0410493003. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6377943381667137},{"text":"0410493003.","start":2.3999999,"end":8.24,"sentiment":"neutral","sentiment_score":-0.269814133644104},{"text":"This message bank is full.","start":8.24,"end":9.84,"sentiment":"negative","sentiment_score":-0.8803744316101074},{"text":"Please try again later.","start":9.84,"end":11.3,"sentiment":"negative","sentiment_score":-0.8414807319641113},{"text":"Goodbye.","start":11.92,"end":12.42,"sentiment":"negative","sentiment_score":-0.5151041746139526}],"sentiment":"negative","sentiment_score":-0.7186877947104605,"channel":1,"num_words":19,"start":0.16,"end":12.42}]},"summary":{"result":"success","short":"No message can be left on this service. 0410493003. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request to try again","confidence_score":0.10311407}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 0410493003. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.6587026119232178}],"average":{"sentiment":"negative","sentiment_score":-0.6587025872592268}}}}