{"metadata":{"transaction_key":"deprecated","request_id":"019f872e-2990-7493-9ed9-65c9e2591c74","sha256":"ac70ce6081c192406d00eb3725eef219d7da54171d782befd3bbf131eda40381","created":"2026-07-22T00:16:19.063Z","duration":132.04794,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":374,"output_tokens":69},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":429,"output_tokens":429},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":429,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Ronald. Yeah. Good morning. Elsewhere, it's Ronald from Cloud Solution IT. How are you doing today? Alright. Okay. That's wonderful. Elsewhere, I hope you still remember the company and also my CTO, mister Bajit Singh. You met him last year, sir. If we can remember. Oh, yeah. Yes, sir. Actually, sir, that is the reason why I'm calling you back right now because Bagjit asked me to give you a call, and he would like to know, sir, if you have any available schedule next month to have a catch up meeting with him. Next month, like, August, first or second week of August. Yes, sir. Regarding I believe, sir, do they still remember the the company? You met him a few weeks ago, sir. A few weeks ago. Alright. I am not aware that he he went to your company a few weeks ago, sir. Mhmm. Alright. I'll just gonna ask him first, sir. Okay. I'll I'll talk to him for a second. Okay. Thank you.","confidence":0.99609375,"words":[{"word":"ronald","start":5.92,"end":6.42,"confidence":0.782959,"punctuated_word":"Ronald.","sentiment":"neutral","sentiment_score":0.05670610070228577},{"word":"yeah","start":22.314999,"end":22.634998,"confidence":0.9304199,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.20834091305732727},{"word":"good","start":22.634998,"end":22.794998,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3960520923137665},{"word":"morning","start":22.794998,"end":23.294998,"confidence":0.9797363,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.3925934433937073},{"word":"elsewhere","start":23.914999,"end":24.395,"confidence":0.73999023,"punctuated_word":"Elsewhere,","sentiment":"neutral","sentiment_score":0.2720491290092468},{"word":"it's","start":24.395,"end":24.895,"confidence":0.99365234,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.22225674986839297},{"word":"ronald","start":25.275,"end":25.775,"confidence":0.9892578,"punctuated_word":"Ronald","sentiment":"neutral","sentiment_score":0.22003936767578125},{"word":"from","start":25.835,"end":26.335,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.24380291998386383},{"word":"cloud","start":26.395,"end":26.794998,"confidence":0.7182617,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.2624385952949524},{"word":"solution","start":26.794998,"end":27.294998,"confidence":0.9667969,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.2529464662075043},{"word":"it","start":27.355,"end":27.855,"confidence":0.99560547,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.23181752860546112},{"word":"how","start":28.53,"end":28.77,"confidence":0.99609375,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.29878368973731995},{"word":"are","start":28.77,"end":28.85,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2879507839679718},{"word":"you","start":28.85,"end":29.01,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.29732218384742737},{"word":"doing","start":29.01,"end":29.330002,"confidence":1.0,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.27837249636650085},{"word":"today","start":29.330002,"end":29.830002,"confidence":1.0,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.281923770904541},{"word":"alright","start":32.29,"end":32.690002,"confidence":0.98217773,"punctuated_word":"Alright.","sentiment":"positive","sentiment_score":0.33954715728759766},{"word":"okay","start":32.690002,"end":32.93,"confidence":0.99609375,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.46876901388168335},{"word":"that's","start":32.93,"end":33.09,"confidence":0.9951172,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.6673517227172852},{"word":"wonderful","start":33.09,"end":33.59,"confidence":1.0,"punctuated_word":"wonderful.","sentiment":"positive","sentiment_score":0.6368480324745178},{"word":"elsewhere","start":34.53,"end":35.03,"confidence":0.5354004,"punctuated_word":"Elsewhere,","sentiment":"neutral","sentiment_score":0.11326634138822556},{"word":"i","start":35.09,"end":35.33,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0732269361615181},{"word":"hope","start":35.33,"end":35.57,"confidence":0.99902344,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.022570960223674778},{"word":"you","start":35.57,"end":35.73,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02130699902772903},{"word":"still","start":35.73,"end":36.23,"confidence":0.9980469,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.03781712055206299},{"word":"remember","start":36.61,"end":37.11,"confidence":0.98291016,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.043614909052848816},{"word":"the","start":37.49,"end":37.65,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05019745230674744},{"word":"company","start":37.65,"end":38.15,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.07847125083208084},{"word":"and","start":38.370003,"end":38.61,"confidence":0.7871094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07114240527153015},{"word":"also","start":38.61,"end":38.93,"confidence":0.91259766,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.08020363748073578},{"word":"my","start":38.93,"end":39.170002,"confidence":0.9873047,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.1033068299293518},{"word":"cto","start":39.170002,"end":39.65,"confidence":0.96484375,"punctuated_word":"CTO,","sentiment":"neutral","sentiment_score":0.10255488008260728},{"word":"mister","start":39.65,"end":40.05,"confidence":0.9946289,"punctuated_word":"mister","sentiment":"neutral","sentiment_score":0.07833807170391083},{"word":"bajit","start":40.05,"end":40.53,"confidence":0.7294922,"punctuated_word":"Bajit","sentiment":"neutral","sentiment_score":0.08052515983581543},{"word":"singh","start":40.53,"end":41.03,"confidence":0.9875488,"punctuated_word":"Singh.","sentiment":"neutral","sentiment_score":0.06997066736221313},{"word":"you","start":41.65,"end":42.15,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.038414012640714645},{"word":"met","start":42.370003,"end":42.690002,"confidence":0.99902344,"punctuated_word":"met","sentiment":"neutral","sentiment_score":0.013457879424095154},{"word":"him","start":42.690002,"end":43.010002,"confidence":1.0,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.01945776306092739},{"word":"last","start":43.010002,"end":43.510002,"confidence":1.0,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.017931224778294563},{"word":"year","start":43.57,"end":43.89,"confidence":0.99853516,"punctuated_word":"year,","sentiment":"neutral","sentiment_score":0.0386267825961113},{"word":"sir","start":43.89,"end":44.265,"confidence":0.7741699,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.03695839270949364},{"word":"if","start":44.265,"end":44.504997,"confidence":0.59521484,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.0197152066975832},{"word":"we","start":44.504997,"end":44.745,"confidence":0.49365234,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.015606984496116638},{"word":"can","start":44.745,"end":44.985,"confidence":0.9921875,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.020119382068514824},{"word":"remember","start":44.985,"end":45.485,"confidence":0.9206543,"punctuated_word":"remember.","sentiment":"neutral","sentiment_score":0.0233658030629158},{"word":"oh","start":49.625,"end":49.864998,"confidence":0.8671875,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.023119360208511353},{"word":"yeah","start":49.864998,"end":50.345,"confidence":0.9157715,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.030041765421628952},{"word":"yes","start":50.345,"end":50.665,"confidence":0.9416504,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.048797607421875},{"word":"sir","start":50.665,"end":51.165,"confidence":1.0,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.053308457136154175},{"word":"actually","start":51.465,"end":51.785,"confidence":0.8811035,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":0.03025243431329727},{"word":"sir","start":51.785,"end":51.945,"confidence":0.9855957,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.017290201038122177},{"word":"that","start":51.945,"end":52.105,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.005157209932804108},{"word":"is","start":52.105,"end":52.265,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.017848018556833267},{"word":"the","start":52.265,"end":52.345,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015912361443042755},{"word":"reason","start":52.345,"end":52.665,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.012446299195289612},{"word":"why","start":52.665,"end":52.824997,"confidence":0.99902344,"punctuated_word":"why","sentiment":"neutral","sentiment_score":0.01619834080338478},{"word":"i'm","start":52.824997,"end":52.985,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.03415720537304878},{"word":"calling","start":52.985,"end":53.225,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.010486699640750883},{"word":"you","start":53.225,"end":53.385,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03684763982892037},{"word":"back","start":53.385,"end":53.625,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.020493581891059875},{"word":"right","start":53.625,"end":53.864998,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.05127895623445511},{"word":"now","start":53.864998,"end":54.265,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.03248658776283264},{"word":"because","start":54.265,"end":54.765,"confidence":0.60546875,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.03232447803020477},{"word":"bagjit","start":55.465,"end":55.965,"confidence":0.41760254,"punctuated_word":"Bagjit","sentiment":"neutral","sentiment_score":0.024632425978779793},{"word":"asked","start":56.184998,"end":56.345,"confidence":0.99902344,"punctuated_word":"asked","sentiment":"neutral","sentiment_score":0.033627815544605255},{"word":"me","start":56.345,"end":56.585,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.023424457758665085},{"word":"to","start":56.585,"end":57.085,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02712985873222351},{"word":"give","start":57.465,"end":57.704998,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.02803361415863037},{"word":"you","start":57.704998,"end":57.945,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03421425446867943},{"word":"a","start":57.945,"end":58.105,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02759830467402935},{"word":"call","start":58.105,"end":58.605,"confidence":0.842041,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.024106290191411972},{"word":"and","start":59.100002,"end":59.34,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03342690318822861},{"word":"he","start":59.34,"end":59.58,"confidence":1.0,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.04381512850522995},{"word":"would","start":59.58,"end":59.74,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.0371939018368721},{"word":"like","start":59.74,"end":59.98,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.041526202112436295},{"word":"to","start":59.98,"end":60.06,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05386830493807793},{"word":"know","start":60.06,"end":60.22,"confidence":0.99194336,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.0329752117395401},{"word":"sir","start":60.22,"end":60.46,"confidence":0.9995117,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.06439698487520218},{"word":"if","start":60.46,"end":60.62,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.05319620668888092},{"word":"you","start":60.62,"end":60.78,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.040599118918180466},{"word":"have","start":60.78,"end":60.940002,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.018026061356067657},{"word":"any","start":60.940002,"end":61.260002,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.028576917946338657},{"word":"available","start":61.260002,"end":61.760002,"confidence":0.98535156,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.012455441057682036},{"word":"schedule","start":61.82,"end":62.32,"confidence":0.93847656,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.013175483793020248},{"word":"next","start":62.46,"end":62.78,"confidence":0.99902344,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.009315654635429382},{"word":"month","start":62.78,"end":63.1,"confidence":1.0,"punctuated_word":"month","sentiment":"neutral","sentiment_score":0.014042031019926071},{"word":"to","start":63.1,"end":63.260002,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.02491118758916855},{"word":"have","start":63.260002,"end":63.420002,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.016605563461780548},{"word":"a","start":63.420002,"end":63.5,"confidence":0.99121094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.028133485466241837},{"word":"catch","start":63.5,"end":63.74,"confidence":0.85058594,"punctuated_word":"catch","sentiment":"neutral","sentiment_score":0.008176244795322418},{"word":"up","start":63.74,"end":63.98,"confidence":0.9951172,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.004491657018661499},{"word":"meeting","start":63.98,"end":64.22,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.002535022795200348},{"word":"with","start":64.22,"end":64.38,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.012320980429649351},{"word":"him","start":64.38,"end":64.88,"confidence":0.8400879,"punctuated_word":"him.","sentiment":"neutral","sentiment_score":-0.02507673390209675},{"word":"next","start":69.42,"end":69.66,"confidence":0.8691406,"punctuated_word":"Next","sentiment":"neutral","sentiment_score":-0.18804527819156647},{"word":"month","start":69.66,"end":70.16,"confidence":0.93237305,"punctuated_word":"month,","sentiment":"neutral","sentiment_score":-0.10321193933486938},{"word":"like","start":70.46,"end":70.96,"confidence":0.8562012,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.1200837716460228},{"word":"august","start":71.26,"end":71.76,"confidence":0.7270508,"punctuated_word":"August,","sentiment":"neutral","sentiment_score":-0.10431759059429167},{"word":"first","start":72.015,"end":72.255005,"confidence":0.99902344,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.11467641592025755},{"word":"or","start":72.255005,"end":72.495,"confidence":0.9892578,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.15040253102779388},{"word":"second","start":72.495,"end":72.735,"confidence":0.9980469,"punctuated_word":"second","sentiment":"neutral","sentiment_score":-0.115405835211277},{"word":"week","start":72.735,"end":72.935,"confidence":0.74560547,"punctuated_word":"week","sentiment":"neutral","sentiment_score":-0.10753537714481354},{"word":"of","start":72.935,"end":73.135,"confidence":0.99316406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1376940757036209},{"word":"august","start":73.135,"end":73.635,"confidence":0.8654785,"punctuated_word":"August.","sentiment":"neutral","sentiment_score":-0.1280936449766159},{"word":"yes","start":79.935,"end":80.255005,"confidence":0.7470703,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":-0.01949893683195114},{"word":"sir","start":80.255005,"end":80.575005,"confidence":0.99560547,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.02185664139688015},{"word":"regarding","start":80.575005,"end":81.075005,"confidence":0.99902344,"punctuated_word":"Regarding","sentiment":"neutral","sentiment_score":-0.03682846575975418},{"word":"i","start":81.695,"end":81.935,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.050621628761291504},{"word":"believe","start":81.935,"end":82.255005,"confidence":0.67333984,"punctuated_word":"believe,","sentiment":"neutral","sentiment_score":-0.046344853937625885},{"word":"sir","start":82.255005,"end":82.755005,"confidence":0.8137207,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":-0.04378107935190201},{"word":"do","start":82.895004,"end":83.055,"confidence":0.62890625,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.06679537892341614},{"word":"they","start":83.055,"end":83.215004,"confidence":0.9770508,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.057321153581142426},{"word":"still","start":83.215004,"end":83.535,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.056526318192481995},{"word":"remember","start":83.535,"end":83.935,"confidence":1.0,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":-0.044898685067892075},{"word":"the","start":83.935,"end":84.435,"confidence":0.9716797,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05388891696929931},{"word":"the","start":84.735,"end":84.895004,"confidence":0.8588867,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.048311565071344376},{"word":"company","start":84.895004,"end":85.395004,"confidence":0.9970703,"punctuated_word":"company?","sentiment":"neutral","sentiment_score":-0.04188499599695206},{"word":"you","start":89.89,"end":90.130005,"confidence":0.6064453,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.033848077058792114},{"word":"met","start":90.130005,"end":90.29,"confidence":0.9980469,"punctuated_word":"met","sentiment":"neutral","sentiment_score":-0.02285342663526535},{"word":"him","start":90.29,"end":90.53,"confidence":0.99609375,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.02985464036464691},{"word":"a","start":90.53,"end":90.61,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02271430939435959},{"word":"few","start":90.61,"end":90.770004,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.02669903077185154},{"word":"weeks","start":90.770004,"end":91.01,"confidence":1.0,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.019130166620016095},{"word":"ago","start":91.01,"end":91.33,"confidence":0.9995117,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":-0.017175957560539246},{"word":"sir","start":91.33,"end":91.83,"confidence":0.9597168,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.01931692659854889},{"word":"a","start":93.89,"end":94.05,"confidence":0.9448242,"punctuated_word":"A","sentiment":"neutral","sentiment_score":-0.0795256495475769},{"word":"few","start":94.05,"end":94.21,"confidence":0.99902344,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.07321969419717789},{"word":"weeks","start":94.21,"end":94.53,"confidence":0.99902344,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.05384000763297081},{"word":"ago","start":94.53,"end":95.03,"confidence":0.99365234,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":-0.06292005628347397},{"word":"alright","start":103.365,"end":103.865,"confidence":0.8449707,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.0598490834236145},{"word":"i","start":104.005,"end":104.16499,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10617941617965698},{"word":"am","start":104.16499,"end":104.325,"confidence":0.99609375,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.10379588603973389},{"word":"not","start":104.325,"end":104.485,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.09614040702581406},{"word":"aware","start":104.485,"end":104.805,"confidence":0.99902344,"punctuated_word":"aware","sentiment":"neutral","sentiment_score":-0.08828016370534897},{"word":"that","start":104.805,"end":105.045,"confidence":0.98535156,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.10964854806661606},{"word":"he","start":105.045,"end":105.545,"confidence":0.6635742,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.10792741179466248},{"word":"he","start":106.085,"end":106.16499,"confidence":0.8388672,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.12084957212209702},{"word":"went","start":106.16499,"end":106.485,"confidence":0.9980469,"punctuated_word":"went","sentiment":"neutral","sentiment_score":-0.10852085053920746},{"word":"to","start":106.485,"end":106.645,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.09317542612552644},{"word":"your","start":106.645,"end":106.884995,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.10842631012201308},{"word":"company","start":106.884995,"end":107.365,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.09977564215660097},{"word":"a","start":107.365,"end":107.445,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09965676814317705},{"word":"few","start":107.445,"end":107.604996,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.0950545072555542},{"word":"weeks","start":107.604996,"end":107.924995,"confidence":1.0,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.080478236079216},{"word":"ago","start":107.924995,"end":108.244995,"confidence":1.0,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":-0.09567270427942276},{"word":"sir","start":108.244995,"end":108.744995,"confidence":0.9995117,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.08728605508804321},{"word":"mhmm","start":115.72,"end":116.22,"confidence":0.8763428,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.018561434000730515},{"word":"alright","start":118.84,"end":119.32,"confidence":0.7636719,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.008687065914273262},{"word":"i'll","start":119.32,"end":119.56,"confidence":0.73779297,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.00008801495278021321},{"word":"just","start":119.56,"end":119.72,"confidence":0.9892578,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.0032000988721847534},{"word":"gonna","start":119.72,"end":119.96,"confidence":0.97509766,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.0015587285161018372},{"word":"ask","start":119.96,"end":120.2,"confidence":0.9980469,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.0005558617413043976},{"word":"him","start":120.2,"end":120.44,"confidence":0.9970703,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.03603733330965042},{"word":"first","start":120.44,"end":120.68,"confidence":0.7548828,"punctuated_word":"first,","sentiment":"neutral","sentiment_score":-0.026943828910589215},{"word":"sir","start":120.68,"end":121.18,"confidence":0.9758301,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.013041134923696518},{"word":"okay","start":123.479996,"end":123.979996,"confidence":0.84350586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0037532439455389977},{"word":"i'll","start":124.04,"end":124.54,"confidence":0.9909668,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.00427848007529974},{"word":"i'll","start":125.64,"end":125.96,"confidence":0.9741211,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0148784127086401},{"word":"talk","start":125.96,"end":126.12,"confidence":0.99902344,"punctuated_word":"talk","sentiment":"neutral","sentiment_score":0.015616677701473236},{"word":"to","start":126.12,"end":126.28,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.030872542411088943},{"word":"him","start":126.28,"end":126.44,"confidence":0.9892578,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.035360127687454224},{"word":"for","start":126.44,"end":126.6,"confidence":0.7871094,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.027749763801693916},{"word":"a","start":126.6,"end":126.68,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04731389135122299},{"word":"second","start":126.68,"end":127.16,"confidence":0.9995117,"punctuated_word":"second.","sentiment":"neutral","sentiment_score":0.05833027511835098},{"word":"okay","start":127.16,"end":127.56,"confidence":0.9770508,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.08755088597536087},{"word":"thank","start":127.56,"end":127.8,"confidence":0.6040039,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.2161988466978073},{"word":"you","start":127.8,"end":128.3,"confidence":0.98657227,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1950504183769226}],"paragraphs":{"transcript":"\nRonald. Yeah. Good morning. Elsewhere, it's Ronald from Cloud Solution IT. How are you doing today?\n\nAlright. Okay. That's wonderful. Elsewhere, I hope you still remember the company and also my CTO, mister Bajit Singh. You met him last year, sir.\n\nIf we can remember. Oh, yeah. Yes, sir. Actually, sir, that is the reason why I'm calling you back right now because Bagjit asked me to give you a call, and he would like to know, sir, if you have any available schedule next month to have a catch up meeting with him. Next month, like, August, first or second week of August.\n\nYes, sir. Regarding I believe, sir, do they still remember the the company? You met him a few weeks ago, sir. A few weeks ago. Alright.\n\nI am not aware that he he went to your company a few weeks ago, sir. Mhmm. Alright. I'll just gonna ask him first, sir. Okay.\n\nI'll I'll talk to him for a second. Okay. Thank you.","paragraphs":[{"sentences":[{"text":"Ronald.","start":5.92,"end":6.42,"sentiment":"neutral","sentiment_score":0.05670610070228577},{"text":"Yeah.","start":22.314999,"end":22.634998,"sentiment":"neutral","sentiment_score":0.20834091305732727},{"text":"Good morning.","start":22.634998,"end":23.294998,"sentiment":"positive","sentiment_score":0.3943227678537369},{"text":"Elsewhere, it's Ronald from Cloud Solution IT.","start":23.914999,"end":27.855,"sentiment":"neutral","sentiment_score":0.24362153666360037},{"text":"How are you doing today?","start":28.53,"end":29.830002,"sentiment":"neutral","sentiment_score":0.2888705849647522}],"sentiment":"neutral","sentiment_score":0.26271226443350315,"num_words":16,"start":5.92,"end":29.830002},{"sentences":[{"text":"Alright.","start":32.29,"end":32.690002,"sentiment":"positive","sentiment_score":0.33954715728759766},{"text":"Okay.","start":32.690002,"end":32.93,"sentiment":"positive","sentiment_score":0.46876901388168335},{"text":"That's wonderful.","start":32.93,"end":33.59,"sentiment":"positive","sentiment_score":0.6520998775959015},{"text":"Elsewhere, I hope you still remember the company and also my CTO, mister Bajit Singh.","start":34.53,"end":41.03,"sentiment":"neutral","sentiment_score":0.06843424141407013},{"text":"You met him last year, sir.","start":41.65,"end":44.265,"sentiment":"neutral","sentiment_score":0.02747434253493945}],"sentiment":"neutral","sentiment_score":0.1321550241112709,"num_words":25,"start":32.29,"end":44.265},{"sentences":[{"text":"If we can remember.","start":44.265,"end":45.485,"sentiment":"neutral","sentiment_score":0.019701844081282616},{"text":"Oh, yeah.","start":49.625,"end":50.345,"sentiment":"neutral","sentiment_score":0.026580562815070152},{"text":"Yes, sir.","start":50.345,"end":51.165,"sentiment":"neutral","sentiment_score":0.05105303227901459},{"text":"Actually, sir, that is the reason why I'm calling you back right now because Bagjit asked me to give you a call, and he would like to know, sir, if you have any available schedule next month to have a catch up meeting with him.","start":51.465,"end":64.88,"sentiment":"neutral","sentiment_score":0.023491405240363545},{"text":"Next month, like, August, first or second week of August.","start":69.42,"end":73.635,"sentiment":"neutral","sentiment_score":-0.1269466459751129}],"sentiment":"neutral","sentiment_score":0.0003447832155322272,"num_words":63,"start":44.265,"end":73.635},{"sentences":[{"text":"Yes, sir.","start":79.935,"end":80.575005,"sentiment":"neutral","sentiment_score":-0.020677789114415646},{"text":"Regarding I believe, sir, do they still remember the the company?","start":80.575005,"end":85.395004,"sentiment":"neutral","sentiment_score":-0.04974573105573654},{"text":"You met him a few weeks ago, sir.","start":89.89,"end":91.83,"sentiment":"neutral","sentiment_score":-0.023949066875502467},{"text":"A few weeks ago.","start":93.89,"end":95.03,"sentiment":"neutral","sentiment_score":-0.06737635191529989},{"text":"Alright.","start":103.365,"end":103.865,"sentiment":"neutral","sentiment_score":-0.0598490834236145}],"sentiment":"neutral","sentiment_score":-0.04267329407426027,"num_words":26,"start":79.935,"end":103.865},{"sentences":[{"text":"I am not aware that he he went to your company a few weeks ago, sir.","start":104.005,"end":108.744995,"sentiment":"neutral","sentiment_score":-0.10005424404516816},{"text":"Mhmm.","start":115.72,"end":116.22,"sentiment":"neutral","sentiment_score":-0.018561434000730515},{"text":"Alright.","start":118.84,"end":119.32,"sentiment":"neutral","sentiment_score":0.008687065914273262},{"text":"I'll just gonna ask him first, sir.","start":119.32,"end":121.18,"sentiment":"neutral","sentiment_score":-0.011632143032329623},{"text":"Okay.","start":123.479996,"end":123.979996,"sentiment":"neutral","sentiment_score":0.0037532439455389977}],"sentiment":"neutral","sentiment_score":-0.06493900115730447,"num_words":26,"start":104.005,"end":123.979996},{"sentences":[{"text":"I'll I'll talk to him for a second.","start":124.04,"end":127.16,"sentiment":"neutral","sentiment_score":0.029300021356903017},{"text":"Okay.","start":127.16,"end":127.56,"sentiment":"neutral","sentiment_score":0.08755088597536087},{"text":"Thank you.","start":127.56,"end":128.3,"sentiment":"neutral","sentiment_score":0.20562463253736496}],"sentiment":"neutral","sentiment_score":0.066654574718665,"num_words":11,"start":124.04,"end":128.3}]}}]},{"alternatives":[{"transcript":"You record your name and reason for calling. I'll see if this person is available. Thanks. Please stay on the line. Hello. Speaking. I'm good. Thank you. Yes. I met him a few weeks ago. Sorry, miss Manfault. Regarding what? Sorry. What's this about? Yeah. I met him about a few weeks ago. Yeah. I did. He came to my company, and we we met him on Mount Waverley. So I think maybe your records are not correct. Yeah. I'm I'm meeting. Yeah. If you tell Mount Waverley, Credo, nationally, Mount Waverley, cellular, renewable. Okay. Yeah. Alright. Okay. Thanks. Okay. Okay. Bye.","confidence":0.98095703,"words":[{"word":"you","start":0.08,"end":0.24,"confidence":0.3996582,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.008228985592722893},{"word":"record","start":0.24,"end":0.64,"confidence":0.99121094,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.008346272632479668},{"word":"your","start":0.64,"end":0.88,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.0010302793234586716},{"word":"name","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.00491739995777607},{"word":"and","start":1.12,"end":1.36,"confidence":0.98535156,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0064878035336732864},{"word":"reason","start":1.36,"end":1.68,"confidence":0.9902344,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.006073284894227982},{"word":"for","start":1.68,"end":1.92,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0013325028121471405},{"word":"calling","start":1.92,"end":2.3999999,"confidence":0.9375,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.003710011020302773},{"word":"i'll","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.008645829744637012},{"word":"see","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.01032552681863308},{"word":"if","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.007958926260471344},{"word":"this","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.008668528869748116},{"word":"person","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.011688852682709694},{"word":"is","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.005134007893502712},{"word":"available","start":3.76,"end":4.26,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":0.009725191630423067},{"word":"thanks","start":12.799999,"end":13.299999,"confidence":0.9975586,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.29529398679733276},{"word":"please","start":13.665,"end":13.905,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.12767791748046875},{"word":"stay","start":13.905,"end":14.145,"confidence":1.0,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.1134565994143486},{"word":"on","start":14.145,"end":14.305,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1242532804608345},{"word":"the","start":14.305,"end":14.465,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.16657061874866486},{"word":"line","start":14.465,"end":14.965,"confidence":0.9995117,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":0.23904362320899963},{"word":"hello","start":19.905,"end":20.225,"confidence":0.49017334,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.08220496028661728},{"word":"speaking","start":20.225,"end":20.725,"confidence":0.54107666,"punctuated_word":"Speaking.","sentiment":"neutral","sentiment_score":0.08507949113845825},{"word":"i'm","start":29.4,"end":29.9,"confidence":0.9875488,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.4230123162269592},{"word":"good","start":30.92,"end":31.16,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.4498425722122192},{"word":"thank","start":31.16,"end":31.4,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5760526061058044},{"word":"you","start":31.4,"end":31.9,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4975211024284363},{"word":"yes","start":42.199997,"end":42.699997,"confidence":0.8630371,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.03647371381521225},{"word":"i","start":46.925,"end":47.245,"confidence":0.98291016,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.015419453382492064},{"word":"met","start":47.245,"end":47.565,"confidence":0.8701172,"punctuated_word":"met","sentiment":"neutral","sentiment_score":0.011527474969625471},{"word":"him","start":47.565,"end":47.805,"confidence":0.9970703,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.02320854924619198},{"word":"a","start":47.805,"end":47.885,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01686851680278778},{"word":"few","start":47.885,"end":48.125,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.013780245557427406},{"word":"weeks","start":48.125,"end":48.445,"confidence":0.9980469,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":0.018166011199355125},{"word":"ago","start":48.445,"end":48.945,"confidence":0.99072266,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":0.029197730123996735},{"word":"sorry","start":66.34,"end":66.659996,"confidence":0.7133789,"punctuated_word":"Sorry,","sentiment":"neutral","sentiment_score":-0.20269805192947388},{"word":"miss","start":66.659996,"end":66.9,"confidence":0.9160156,"punctuated_word":"miss","sentiment":"neutral","sentiment_score":-0.18331798911094663},{"word":"manfault","start":66.9,"end":67.4,"confidence":0.5475464,"punctuated_word":"Manfault.","sentiment":"neutral","sentiment_score":-0.26615196466445923},{"word":"regarding","start":74.275,"end":74.775,"confidence":0.9819336,"punctuated_word":"Regarding","sentiment":"neutral","sentiment_score":-0.0511050745844841},{"word":"what","start":74.995,"end":75.495,"confidence":0.9291992,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":-0.04872991144657135},{"word":"sorry","start":77.315,"end":77.635,"confidence":0.6850586,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.09354573488235474},{"word":"what's","start":77.635,"end":77.875,"confidence":0.967041,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":-0.07170790433883667},{"word":"this","start":77.875,"end":78.035,"confidence":0.95947266,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.06971805542707443},{"word":"about","start":78.035,"end":78.535,"confidence":0.9970703,"punctuated_word":"about?","sentiment":"neutral","sentiment_score":-0.06258080899715424},{"word":"yeah","start":86.43,"end":86.67,"confidence":0.9890137,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.029415475204586983},{"word":"i","start":86.67,"end":86.909996,"confidence":0.99316406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04808825254440307},{"word":"met","start":86.909996,"end":87.31,"confidence":0.89501953,"punctuated_word":"met","sentiment":"neutral","sentiment_score":-0.03485766053199768},{"word":"him","start":87.31,"end":87.78999,"confidence":0.9199219,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.03573842719197273},{"word":"about","start":87.78999,"end":88.189995,"confidence":0.8911133,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.03325989842414856},{"word":"a","start":88.189995,"end":88.35,"confidence":0.9716797,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02696898765861988},{"word":"few","start":88.35,"end":88.59,"confidence":0.99609375,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.0326852947473526},{"word":"weeks","start":88.59,"end":88.829994,"confidence":1.0,"punctuated_word":"weeks","sentiment":"neutral","sentiment_score":-0.018124137073755264},{"word":"ago","start":88.829994,"end":89.329994,"confidence":0.99853516,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":-0.012587662786245346},{"word":"yeah","start":91.71,"end":91.95,"confidence":0.7421875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.03842153772711754},{"word":"i","start":91.95,"end":92.11,"confidence":0.98291016,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06030558794736862},{"word":"did","start":92.11,"end":92.61,"confidence":0.986084,"punctuated_word":"did.","sentiment":"neutral","sentiment_score":-0.05083928257226944},{"word":"he","start":93.78999,"end":94.03,"confidence":0.5073242,"punctuated_word":"He","sentiment":"neutral","sentiment_score":-0.07791280746459961},{"word":"came","start":94.03,"end":94.189995,"confidence":0.9980469,"punctuated_word":"came","sentiment":"neutral","sentiment_score":-0.07905703783035278},{"word":"to","start":94.189995,"end":94.35,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.06949924677610397},{"word":"my","start":94.35,"end":94.59,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.07631818950176239},{"word":"company","start":94.59,"end":95.07,"confidence":0.796875,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":-0.07135061919689178},{"word":"and","start":95.07,"end":95.31,"confidence":0.98095703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08033629506826401},{"word":"we","start":95.31,"end":95.81,"confidence":0.6816406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.08213138580322266},{"word":"we","start":96.415,"end":96.495,"confidence":0.93847656,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.07388931512832642},{"word":"met","start":96.495,"end":96.995,"confidence":0.5410156,"punctuated_word":"met","sentiment":"neutral","sentiment_score":-0.07862953841686249},{"word":"him","start":97.215,"end":97.375,"confidence":0.59814453,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.08317055553197861},{"word":"on","start":97.375,"end":97.455,"confidence":0.51220703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.0668105036020279},{"word":"mount","start":97.455,"end":97.695,"confidence":0.8774414,"punctuated_word":"Mount","sentiment":"neutral","sentiment_score":-0.08190198242664337},{"word":"waverley","start":97.695,"end":98.195,"confidence":0.87976074,"punctuated_word":"Waverley.","sentiment":"neutral","sentiment_score":-0.08896178752183914},{"word":"so","start":99.055,"end":99.295,"confidence":0.97998047,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.159918412566185},{"word":"i","start":99.295,"end":99.375,"confidence":0.984375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20588018000125885},{"word":"think","start":99.375,"end":99.695,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.22148732841014865},{"word":"maybe","start":99.695,"end":100.015,"confidence":0.95166016,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.2665341794490814},{"word":"your","start":100.015,"end":100.255,"confidence":0.9394531,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.3096800744533539},{"word":"records","start":100.255,"end":100.575,"confidence":0.85253906,"punctuated_word":"records","sentiment":"neutral","sentiment_score":-0.2467784881591797},{"word":"are","start":100.575,"end":100.815,"confidence":0.9921875,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.2570229172706604},{"word":"not","start":100.815,"end":101.215,"confidence":0.9482422,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.19639745354652405},{"word":"correct","start":101.215,"end":101.715,"confidence":0.9970703,"punctuated_word":"correct.","sentiment":"neutral","sentiment_score":-0.1563391089439392},{"word":"yeah","start":109.695,"end":110.195,"confidence":0.921875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.02752198651432991},{"word":"i'm","start":110.255,"end":110.415,"confidence":0.7392578,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.028629211708903313},{"word":"i'm","start":110.415,"end":110.575,"confidence":0.82250977,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.025070903822779655},{"word":"meeting","start":110.575,"end":111.075,"confidence":0.6203613,"punctuated_word":"meeting.","sentiment":"neutral","sentiment_score":-0.025682970881462097},{"word":"yeah","start":111.215,"end":111.66,"confidence":0.7619629,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.01878521963953972},{"word":"if","start":112.14001,"end":112.380005,"confidence":0.9863281,"punctuated_word":"If","sentiment":"neutral","sentiment_score":-0.0297684445977211},{"word":"you","start":112.380005,"end":112.54,"confidence":0.8413086,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03254854679107666},{"word":"tell","start":112.54,"end":112.86,"confidence":0.9243164,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.026059100404381752},{"word":"mount","start":113.18,"end":113.58,"confidence":0.9316406,"punctuated_word":"Mount","sentiment":"neutral","sentiment_score":-0.033450059592723846},{"word":"waverley","start":113.58,"end":113.98,"confidence":0.7719116,"punctuated_word":"Waverley,","sentiment":"neutral","sentiment_score":-0.024174468591809273},{"word":"credo","start":113.98,"end":114.48,"confidence":0.65771484,"punctuated_word":"Credo,","sentiment":"neutral","sentiment_score":-0.021725088357925415},{"word":"nationally","start":115.100006,"end":115.600006,"confidence":0.5834961,"punctuated_word":"nationally,","sentiment":"neutral","sentiment_score":-0.01994135044515133},{"word":"mount","start":115.740005,"end":115.9,"confidence":0.9873047,"punctuated_word":"Mount","sentiment":"neutral","sentiment_score":-0.02752322517335415},{"word":"waverley","start":115.9,"end":116.4,"confidence":0.88012695,"punctuated_word":"Waverley,","sentiment":"neutral","sentiment_score":-0.02331070974469185},{"word":"cellular","start":116.46001,"end":116.94,"confidence":0.35705566,"punctuated_word":"cellular,","sentiment":"neutral","sentiment_score":-0.013510510325431824},{"word":"renewable","start":116.94,"end":117.44,"confidence":0.595459,"punctuated_word":"renewable.","sentiment":"neutral","sentiment_score":-0.01278421189635992},{"word":"okay","start":122.22,"end":122.72,"confidence":0.9133301,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.003905422054231167},{"word":"yeah","start":124.54,"end":125.04,"confidence":0.9880371,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.008954616263508797},{"word":"alright","start":125.67294,"end":126.07294,"confidence":0.88916016,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.02122185006737709},{"word":"okay","start":126.07294,"end":126.55294,"confidence":0.9885254,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.026811912655830383},{"word":"thanks","start":126.55294,"end":127.05294,"confidence":0.99316406,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.09893585741519928},{"word":"okay","start":127.11294,"end":127.61294,"confidence":0.8808594,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06166158616542816},{"word":"okay","start":130.95294,"end":131.19293,"confidence":0.91381836,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.10038255155086516},{"word":"bye","start":131.19293,"end":131.69293,"confidence":0.9814453,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.07485225796699524}],"paragraphs":{"transcript":"\nYou record your name and reason for calling. I'll see if this person is available. Thanks. Please stay on the line. Hello.\n\nSpeaking. I'm good. Thank you. Yes. I met him a few weeks ago.\n\nSorry, miss Manfault. Regarding what? Sorry. What's this about? Yeah.\n\nI met him about a few weeks ago. Yeah. I did. He came to my company, and we we met him on Mount Waverley. So I think maybe your records are not correct.\n\nYeah. I'm I'm meeting. Yeah. If you tell Mount Waverley, Credo, nationally, Mount Waverley, cellular, renewable. Okay.\n\nYeah. Alright. Okay. Thanks. Okay.\n\nOkay. Bye.","paragraphs":[{"sentences":[{"text":"You record your name and reason for calling.","start":0.08,"end":2.3999999,"sentiment":"neutral","sentiment_score":-0.00501581747084856},{"text":"I'll see if this person is available.","start":2.3999999,"end":4.26,"sentiment":"neutral","sentiment_score":0.008878123414303576},{"text":"Thanks.","start":12.799999,"end":13.299999,"sentiment":"neutral","sentiment_score":0.29529398679733276},{"text":"Please stay on the line.","start":13.665,"end":14.965,"sentiment":"neutral","sentiment_score":0.15420040786266326},{"text":"Hello.","start":19.905,"end":20.225,"sentiment":"neutral","sentiment_score":0.08220496028661728}],"sentiment":"neutral","sentiment_score":0.05320551411502741,"num_words":22,"start":0.08,"end":20.225},{"sentences":[{"text":"Speaking.","start":20.225,"end":20.725,"sentiment":"neutral","sentiment_score":0.08507949113845825},{"text":"I'm good.","start":29.4,"end":31.16,"sentiment":"positive","sentiment_score":0.4364274442195892},{"text":"Thank you.","start":31.16,"end":31.9,"sentiment":"positive","sentiment_score":0.5367868542671204},{"text":"Yes.","start":42.199997,"end":42.699997,"sentiment":"neutral","sentiment_score":0.03647371381521225},{"text":"I met him a few weeks ago.","start":46.925,"end":48.945,"sentiment":"neutral","sentiment_score":0.01830971161169665}],"sentiment":"neutral","sentiment_score":0.168934598708382,"num_words":13,"start":20.225,"end":48.945},{"sentences":[{"text":"Sorry, miss Manfault.","start":66.34,"end":67.4,"sentiment":"neutral","sentiment_score":-0.21738933523495993},{"text":"Regarding what?","start":74.275,"end":75.495,"sentiment":"neutral","sentiment_score":-0.049917493015527725},{"text":"Sorry.","start":77.315,"end":77.635,"sentiment":"neutral","sentiment_score":-0.09354573488235474},{"text":"What's this about?","start":77.635,"end":78.535,"sentiment":"neutral","sentiment_score":-0.06800225625435512},{"text":"Yeah.","start":86.43,"end":86.67,"sentiment":"neutral","sentiment_score":-0.029415475204586983}],"sentiment":"neutral","sentiment_score":-0.10789709705859422,"num_words":10,"start":66.34,"end":86.67},{"sentences":[{"text":"I met him about a few weeks ago.","start":86.67,"end":89.329994,"sentiment":"neutral","sentiment_score":-0.030288790119811893},{"text":"Yeah.","start":91.71,"end":91.95,"sentiment":"neutral","sentiment_score":-0.03842153772711754},{"text":"I did.","start":91.95,"end":92.61,"sentiment":"neutral","sentiment_score":-0.05557243525981903},{"text":"He came to my company, and we we met him on Mount Waverley.","start":93.78999,"end":98.195,"sentiment":"neutral","sentiment_score":-0.07768994340529808},{"text":"So I think maybe your records are not correct.","start":99.055,"end":101.715,"sentiment":"neutral","sentiment_score":-0.22444868253337014}],"sentiment":"neutral","sentiment_score":-0.10369345867498354,"num_words":33,"start":86.67,"end":101.715},{"sentences":[{"text":"Yeah.","start":109.695,"end":110.195,"sentiment":"neutral","sentiment_score":-0.02752198651432991},{"text":"I'm I'm meeting.","start":110.255,"end":111.075,"sentiment":"neutral","sentiment_score":-0.026461028804381687},{"text":"Yeah.","start":111.215,"end":111.66,"sentiment":"neutral","sentiment_score":-0.01878521963953972},{"text":"If you tell Mount Waverley, Credo, nationally, Mount Waverley, cellular, renewable.","start":112.14001,"end":117.44,"sentiment":"neutral","sentiment_score":-0.024072337810966103},{"text":"Okay.","start":122.22,"end":122.72,"sentiment":"neutral","sentiment_score":0.003905422054231167}],"sentiment":"neutral","sentiment_score":-0.02274003449608298,"num_words":17,"start":109.695,"end":122.72},{"sentences":[{"text":"Yeah.","start":124.54,"end":125.04,"sentiment":"neutral","sentiment_score":0.008954616263508797},{"text":"Alright.","start":125.67294,"end":126.07294,"sentiment":"neutral","sentiment_score":0.02122185006737709},{"text":"Okay.","start":126.07294,"end":126.55294,"sentiment":"neutral","sentiment_score":0.026811912655830383},{"text":"Thanks.","start":126.55294,"end":127.05294,"sentiment":"neutral","sentiment_score":0.09893585741519928},{"text":"Okay.","start":127.11294,"end":127.61294,"sentiment":"neutral","sentiment_score":0.06166158616542816}],"sentiment":"neutral","sentiment_score":0.043517164513468744,"num_words":5,"start":124.54,"end":127.61294},{"sentences":[{"text":"Okay.","start":130.95294,"end":131.19293,"sentiment":"neutral","sentiment_score":0.10038255155086516},{"text":"Bye.","start":131.19293,"end":131.69293,"sentiment":"neutral","sentiment_score":0.07485225796699524}],"sentiment":"neutral","sentiment_score":0.0876174047589302,"num_words":2,"start":130.95294,"end":131.69293}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Hello. Speaking.\n\nChannel 0: Yeah. Good morning. Elsewhere, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Elsewhere, I hope you still remember the company and also my CTO, mister Bajit Singh. You\n\nChannel 1: Yes.\n\nChannel 0: met him last year, sir. If we can remember.\n\nChannel 1: I met him a few weeks ago.\n\nChannel 0: Oh, yeah. Yes, sir. Actually, sir, that is the reason why I'm calling you back right now because Bagjit asked me to give you a call, and he would like to know, sir, if you have any available schedule next month to have a catch up meeting with him.\n\nChannel 1: Sorry, miss Manfault.\n\nChannel 0: Next month, like, August, first or second week of August.\n\nChannel 1: Regarding what? Sorry. What's this about?\n\nChannel 0: Yes, sir. Regarding I believe, sir, do they still remember the the company?\n\nChannel 1: Yeah. I met him about a few weeks ago.\n\nChannel 0: You met him a few weeks ago, sir.\n\nChannel 1: Yeah. I did. He\n\nChannel 0: A\n\nChannel 1: came\n\nChannel 0: few\n\nChannel 1: to\n\nChannel 0: weeks\n\nChannel 1: my\n\nChannel 0: ago.\n\nChannel 1: company, and we we met him on Mount Waverley. So I think maybe your records are not correct.\n\nChannel 0: Alright. I am not aware that he he went to your company a few weeks ago, sir.\n\nChannel 1: Yeah. I'm I'm meeting. Yeah. If you tell Mount Waverley, Credo, nationally,\n\nChannel 0: Mhmm.\n\nChannel 1: Mount Waverley, cellular, renewable.\n\nChannel 0: Alright. I'll just gonna ask him first, sir.\n\nChannel 1: Okay.\n\nChannel 0: Okay. I'll\n\nChannel 1: Yeah.\n\nChannel 0: I'll\n\nChannel 1: Alright.\n\nChannel 0: talk\n\nChannel 1: Okay.\n\nChannel 0: to him for\n\nChannel 1: Thanks.\n\nChannel 0: a second.\n\nChannel 1: Okay.\n\nChannel 0: Okay. Thank you.\n\nChannel 1: Okay. Bye.","paragraphs":[{"sentences":[{"text":"You record your name and reason for calling.","start":0.08,"end":2.3999999,"sentiment":"neutral","sentiment_score":-0.00501581747084856},{"text":"I'll see if this person is available.","start":2.3999999,"end":4.26,"sentiment":"neutral","sentiment_score":0.008878123414303576}],"sentiment":"neutral","sentiment_score":0.001468021608889103,"channel":1,"num_words":15,"start":0.08,"end":4.26},{"sentences":[{"text":"Ronald.","start":5.92,"end":6.42,"sentiment":"neutral","sentiment_score":0.05670610070228577}],"sentiment":"neutral","sentiment_score":0.05670610070228577,"channel":0,"num_words":1,"start":5.92,"end":6.42},{"sentences":[{"text":"Thanks.","start":12.799999,"end":13.299999,"sentiment":"neutral","sentiment_score":0.29529398679733276},{"text":"Please stay on the line.","start":13.665,"end":14.965,"sentiment":"neutral","sentiment_score":0.15420040786266326},{"text":"Hello.","start":19.905,"end":20.225,"sentiment":"neutral","sentiment_score":0.08220496028661728},{"text":"Speaking.","start":20.225,"end":20.725,"sentiment":"neutral","sentiment_score":0.08507949113845825}],"sentiment":"neutral","sentiment_score":0.15419755969196558,"channel":1,"num_words":8,"start":12.799999,"end":20.725},{"sentences":[{"text":"Yeah.","start":22.314999,"end":22.634998,"sentiment":"neutral","sentiment_score":0.20834091305732727},{"text":"Good morning.","start":22.634998,"end":23.294998,"sentiment":"positive","sentiment_score":0.3943227678537369},{"text":"Elsewhere, it's Ronald from Cloud Solution IT.","start":23.914999,"end":27.855,"sentiment":"neutral","sentiment_score":0.24362153666360037},{"text":"How are you doing today?","start":28.53,"end":29.830002,"sentiment":"neutral","sentiment_score":0.2888705849647522}],"sentiment":"neutral","sentiment_score":0.276446008682251,"channel":0,"num_words":15,"start":22.314999,"end":29.830002},{"sentences":[{"text":"I'm good.","start":29.4,"end":31.16,"sentiment":"positive","sentiment_score":0.4364274442195892},{"text":"Thank you.","start":31.16,"end":31.9,"sentiment":"positive","sentiment_score":0.5367868542671204}],"sentiment":"positive","sentiment_score":0.4866071492433548,"channel":1,"num_words":4,"start":29.4,"end":31.9},{"sentences":[{"text":"Alright.","start":32.29,"end":32.690002,"sentiment":"positive","sentiment_score":0.33954715728759766},{"text":"Okay.","start":32.690002,"end":32.93,"sentiment":"positive","sentiment_score":0.46876901388168335},{"text":"That's wonderful.","start":32.93,"end":33.59,"sentiment":"positive","sentiment_score":0.6520998775959015},{"text":"Elsewhere, I hope you still remember the company and also my CTO, mister Bajit Singh.","start":34.53,"end":41.03,"sentiment":"neutral","sentiment_score":0.06843424141407013},{"text":"You","start":41.65,"end":42.15,"sentiment":"neutral","sentiment_score":0.038414012640714645}],"sentiment":"neutral","sentiment_score":0.15887217801064252,"channel":0,"num_words":20,"start":32.29,"end":42.15},{"sentences":[{"text":"Yes.","start":42.199997,"end":42.699997,"sentiment":"neutral","sentiment_score":0.03647371381521225}],"sentiment":"neutral","sentiment_score":0.03647371381521225,"channel":1,"num_words":1,"start":42.199997,"end":42.699997},{"sentences":[{"text":"met him last year, sir.","start":42.370003,"end":44.265,"sentiment":"neutral","sentiment_score":0.025286408513784407},{"text":"If we can remember.","start":44.265,"end":45.485,"sentiment":"neutral","sentiment_score":0.019701844081282616}],"sentiment":"neutral","sentiment_score":0.022804379877116945,"channel":0,"num_words":9,"start":42.370003,"end":45.485},{"sentences":[{"text":"I met him a few weeks ago.","start":46.925,"end":48.945,"sentiment":"neutral","sentiment_score":0.01830971161169665}],"sentiment":"neutral","sentiment_score":0.01830971161169665,"channel":1,"num_words":7,"start":46.925,"end":48.945},{"sentences":[{"text":"Oh, yeah.","start":49.625,"end":50.345,"sentiment":"neutral","sentiment_score":0.026580562815070152},{"text":"Yes, sir.","start":50.345,"end":51.165,"sentiment":"neutral","sentiment_score":0.05105303227901459},{"text":"Actually, sir, that is the reason why I'm calling you back right now because Bagjit asked me to give you a call, and he would like to know, sir, if you have any available schedule next month to have a catch up meeting with him.","start":51.465,"end":64.88,"sentiment":"neutral","sentiment_score":0.023491405240363545}],"sentiment":"neutral","sentiment_score":0.024742457673561816,"channel":0,"num_words":49,"start":49.625,"end":64.88},{"sentences":[{"text":"Sorry, miss Manfault.","start":66.34,"end":67.4,"sentiment":"neutral","sentiment_score":-0.21738933523495993}],"sentiment":"neutral","sentiment_score":-0.21738933523495993,"channel":1,"num_words":3,"start":66.34,"end":67.4},{"sentences":[{"text":"Next month, like, August, first or second week of August.","start":69.42,"end":73.635,"sentiment":"neutral","sentiment_score":-0.1269466459751129}],"sentiment":"neutral","sentiment_score":-0.1269466459751129,"channel":0,"num_words":10,"start":69.42,"end":73.635},{"sentences":[{"text":"Regarding what?","start":74.275,"end":75.495,"sentiment":"neutral","sentiment_score":-0.049917493015527725},{"text":"Sorry.","start":77.315,"end":77.635,"sentiment":"neutral","sentiment_score":-0.09354573488235474},{"text":"What's this about?","start":77.635,"end":78.535,"sentiment":"neutral","sentiment_score":-0.06800225625435512}],"sentiment":"neutral","sentiment_score":-0.06623124827941258,"channel":1,"num_words":6,"start":74.275,"end":78.535},{"sentences":[{"text":"Yes, sir.","start":79.935,"end":80.575005,"sentiment":"neutral","sentiment_score":-0.020677789114415646},{"text":"Regarding I believe, sir, do they still remember the the company?","start":80.575005,"end":85.395004,"sentiment":"neutral","sentiment_score":-0.04974573105573654}],"sentiment":"neutral","sentiment_score":-0.04527373998784102,"channel":0,"num_words":13,"start":79.935,"end":85.395004},{"sentences":[{"text":"Yeah.","start":86.43,"end":86.67,"sentiment":"neutral","sentiment_score":-0.029415475204586983},{"text":"I met him about a few weeks ago.","start":86.67,"end":89.329994,"sentiment":"neutral","sentiment_score":-0.030288790119811893}],"sentiment":"neutral","sentiment_score":-0.03019175512923135,"channel":1,"num_words":9,"start":86.43,"end":89.329994},{"sentences":[{"text":"You met him a few weeks ago, sir.","start":89.89,"end":91.83,"sentiment":"neutral","sentiment_score":-0.023949066875502467}],"sentiment":"neutral","sentiment_score":-0.023949066875502467,"channel":0,"num_words":8,"start":89.89,"end":91.83},{"sentences":[{"text":"Yeah.","start":91.71,"end":91.95,"sentiment":"neutral","sentiment_score":-0.03842153772711754},{"text":"I did.","start":91.95,"end":92.61,"sentiment":"neutral","sentiment_score":-0.05557243525981903},{"text":"He","start":93.78999,"end":94.03,"sentiment":"neutral","sentiment_score":-0.07791280746459961}],"sentiment":"neutral","sentiment_score":-0.0568698039278388,"channel":1,"num_words":4,"start":91.71,"end":94.03},{"sentences":[{"text":"A","start":93.89,"end":94.05,"sentiment":"neutral","sentiment_score":-0.0795256495475769}],"sentiment":"neutral","sentiment_score":-0.0795256495475769,"channel":0,"num_words":1,"start":93.89,"end":94.05},{"sentences":[{"text":"came","start":94.03,"end":94.189995,"sentiment":"neutral","sentiment_score":-0.07905703783035278}],"sentiment":"neutral","sentiment_score":-0.07905703783035278,"channel":1,"num_words":1,"start":94.03,"end":94.189995},{"sentences":[{"text":"few","start":94.05,"end":94.21,"sentiment":"neutral","sentiment_score":-0.07321969419717789}],"sentiment":"neutral","sentiment_score":-0.07321969419717789,"channel":0,"num_words":1,"start":94.05,"end":94.21},{"sentences":[{"text":"to","start":94.189995,"end":94.35,"sentiment":"neutral","sentiment_score":-0.06949924677610397}],"sentiment":"neutral","sentiment_score":-0.06949924677610397,"channel":1,"num_words":1,"start":94.189995,"end":94.35},{"sentences":[{"text":"weeks","start":94.21,"end":94.53,"sentiment":"neutral","sentiment_score":-0.05384000763297081}],"sentiment":"neutral","sentiment_score":-0.05384000763297081,"channel":0,"num_words":1,"start":94.21,"end":94.53},{"sentences":[{"text":"my","start":94.35,"end":94.59,"sentiment":"neutral","sentiment_score":-0.07631818950176239}],"sentiment":"neutral","sentiment_score":-0.07631818950176239,"channel":1,"num_words":1,"start":94.35,"end":94.59},{"sentences":[{"text":"ago.","start":94.53,"end":95.03,"sentiment":"neutral","sentiment_score":-0.06292005628347397}],"sentiment":"neutral","sentiment_score":-0.06292005628347397,"channel":0,"num_words":1,"start":94.53,"end":95.03},{"sentences":[{"text":"company, and we we met him on Mount Waverley.","start":94.59,"end":98.195,"sentiment":"neutral","sentiment_score":-0.07857577585511738},{"text":"So I think maybe your records are not correct.","start":99.055,"end":101.715,"sentiment":"neutral","sentiment_score":-0.22444868253337014}],"sentiment":"neutral","sentiment_score":-0.15151222919424376,"channel":1,"num_words":18,"start":94.59,"end":101.715},{"sentences":[{"text":"Alright.","start":103.365,"end":103.865,"sentiment":"neutral","sentiment_score":-0.0598490834236145},{"text":"I am not aware that he he went to your company a few weeks ago, sir.","start":104.005,"end":108.744995,"sentiment":"neutral","sentiment_score":-0.10005424404516816}],"sentiment":"neutral","sentiment_score":-0.09768923459684148,"channel":0,"num_words":17,"start":103.365,"end":108.744995},{"sentences":[{"text":"Yeah.","start":109.695,"end":110.195,"sentiment":"neutral","sentiment_score":-0.02752198651432991},{"text":"I'm I'm meeting.","start":110.255,"end":111.075,"sentiment":"neutral","sentiment_score":-0.026461028804381687},{"text":"Yeah.","start":111.215,"end":111.66,"sentiment":"neutral","sentiment_score":-0.01878521963953972},{"text":"If you tell Mount Waverley, Credo, nationally,","start":112.14001,"end":115.600006,"sentiment":"neutral","sentiment_score":-0.026809579825827053}],"sentiment":"neutral","sentiment_score":-0.026113112612317007,"channel":1,"num_words":12,"start":109.695,"end":115.600006},{"sentences":[{"text":"Mhmm.","start":115.72,"end":116.22,"sentiment":"neutral","sentiment_score":-0.018561434000730515}],"sentiment":"neutral","sentiment_score":-0.018561434000730515,"channel":0,"num_words":1,"start":115.72,"end":116.22},{"sentences":[{"text":"Mount Waverley, cellular, renewable.","start":115.740005,"end":117.44,"sentiment":"neutral","sentiment_score":-0.019282164284959435}],"sentiment":"neutral","sentiment_score":-0.019282164284959435,"channel":1,"num_words":4,"start":115.740005,"end":117.44},{"sentences":[{"text":"Alright.","start":118.84,"end":119.32,"sentiment":"neutral","sentiment_score":0.008687065914273262},{"text":"I'll just gonna ask him first, sir.","start":119.32,"end":121.18,"sentiment":"neutral","sentiment_score":-0.011632143032329623}],"sentiment":"neutral","sentiment_score":-0.009092241914004262,"channel":0,"num_words":8,"start":118.84,"end":121.18},{"sentences":[{"text":"Okay.","start":122.22,"end":122.72,"sentiment":"neutral","sentiment_score":0.003905422054231167}],"sentiment":"neutral","sentiment_score":0.003905422054231167,"channel":1,"num_words":1,"start":122.22,"end":122.72},{"sentences":[{"text":"Okay.","start":123.479996,"end":123.979996,"sentiment":"neutral","sentiment_score":0.0037532439455389977},{"text":"I'll","start":124.04,"end":124.54,"sentiment":"neutral","sentiment_score":0.00427848007529974}],"sentiment":"neutral","sentiment_score":0.004015862010419369,"channel":0,"num_words":2,"start":123.479996,"end":124.54},{"sentences":[{"text":"Yeah.","start":124.54,"end":125.04,"sentiment":"neutral","sentiment_score":0.008954616263508797}],"sentiment":"neutral","sentiment_score":0.008954616263508797,"channel":1,"num_words":1,"start":124.54,"end":125.04},{"sentences":[{"text":"I'll","start":125.64,"end":125.96,"sentiment":"neutral","sentiment_score":0.0148784127086401}],"sentiment":"neutral","sentiment_score":0.0148784127086401,"channel":0,"num_words":1,"start":125.64,"end":125.96},{"sentences":[{"text":"Alright.","start":125.67294,"end":126.07294,"sentiment":"neutral","sentiment_score":0.02122185006737709}],"sentiment":"neutral","sentiment_score":0.02122185006737709,"channel":1,"num_words":1,"start":125.67294,"end":126.07294},{"sentences":[{"text":"talk","start":125.96,"end":126.12,"sentiment":"neutral","sentiment_score":0.015616677701473236}],"sentiment":"neutral","sentiment_score":0.015616677701473236,"channel":0,"num_words":1,"start":125.96,"end":126.12},{"sentences":[{"text":"Okay.","start":126.07294,"end":126.55294,"sentiment":"neutral","sentiment_score":0.026811912655830383}],"sentiment":"neutral","sentiment_score":0.026811912655830383,"channel":1,"num_words":1,"start":126.07294,"end":126.55294},{"sentences":[{"text":"to him for","start":126.12,"end":126.6,"sentiment":"neutral","sentiment_score":0.0313274779667457}],"sentiment":"neutral","sentiment_score":0.0313274779667457,"channel":0,"num_words":3,"start":126.12,"end":126.6},{"sentences":[{"text":"Thanks.","start":126.55294,"end":127.05294,"sentiment":"neutral","sentiment_score":0.09893585741519928}],"sentiment":"neutral","sentiment_score":0.09893585741519928,"channel":1,"num_words":1,"start":126.55294,"end":127.05294},{"sentences":[{"text":"a second.","start":126.6,"end":127.16,"sentiment":"neutral","sentiment_score":0.05282208323478699}],"sentiment":"neutral","sentiment_score":0.05282208323478699,"channel":0,"num_words":2,"start":126.6,"end":127.16},{"sentences":[{"text":"Okay.","start":127.11294,"end":127.61294,"sentiment":"neutral","sentiment_score":0.06166158616542816}],"sentiment":"neutral","sentiment_score":0.06166158616542816,"channel":1,"num_words":1,"start":127.11294,"end":127.61294},{"sentences":[{"text":"Okay.","start":127.16,"end":127.56,"sentiment":"neutral","sentiment_score":0.08755088597536087},{"text":"Thank you.","start":127.56,"end":128.3,"sentiment":"neutral","sentiment_score":0.20562463253736496}],"sentiment":"neutral","sentiment_score":0.16626671701669693,"channel":0,"num_words":3,"start":127.16,"end":128.3},{"sentences":[{"text":"Okay.","start":130.95294,"end":131.19293,"sentiment":"neutral","sentiment_score":0.10038255155086516},{"text":"Bye.","start":131.19293,"end":131.69293,"sentiment":"neutral","sentiment_score":0.07485225796699524}],"sentiment":"neutral","sentiment_score":0.0876174047589302,"channel":1,"num_words":2,"start":130.95294,"end":131.69293}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT is calling a customer named Ronald to inquire about a catch-up meeting with his CTO, Bagholder Singh. The customer is unsure if the meeting was held at the company and the representative suggests checking their records. The call ends with the representative promising to ask Bagholder about the meeting and thanking the customer."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"You record your name and reason for calling. I'll see if this person is available. Ronald. Thanks. Please stay on the line. Hello. Speaking. Yeah.","start_word":0,"end_word":24,"sentiment":"neutral","sentiment_score":0.06996063143014908},{"text":"Good morning.","start_word":25,"end_word":26,"sentiment":"positive","sentiment_score":0.3937463164329529},{"text":"Elsewhere, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":27,"end_word":38,"sentiment":"neutral","sentiment_score":0.2598077356815338},{"text":"I'm good. Thank you. Alright. Okay. That's wonderful.","start_word":39,"end_word":46,"sentiment":"positive","sentiment_score":0.498430460691452},{"text":"Elsewhere, I hope you still remember the company and also my CTO, mister Bajit Singh. You Yes. met him last year, sir. If we can remember. I met him a few weeks ago. Oh, yeah. Yes, sir. Actually, sir, that is the reason why I'm calling you back right now because Bagjit asked me to give you a call, and he would like to know, sir, if you have any available schedule next month to have a catch up meeting with him. Sorry, miss Manfault. Next month, like, August, first or second week of August. Regarding what? Sorry. What's this about? Yes, sir. Regarding I believe, sir, do they still remember the the company? Yeah. I met him about a few weeks ago. You met him a few weeks ago, sir. Yeah. I did. He A came few to weeks my ago. company, and we we met him on Mount Waverley. So I think maybe your records are not correct. Alright. I am not aware that he he went to your company a few weeks ago, sir. Yeah. I'm I'm meeting. Yeah. If you tell Mount Waverley, Credo, nationally, Mhmm. Mount Waverley, cellular, renewable. Alright. I'll just gonna ask him first, sir. Okay. Okay. I'll Yeah. I'll Alright. talk Okay. to him for Thanks. a second. Okay. Okay. Thank you. Okay. Bye.","start_word":47,"end_word":268,"sentiment":"neutral","sentiment_score":-0.018635138869285583}],"average":{"sentiment":"neutral","sentiment_score":0.026359335803763293}}}}