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In that way, I couldn't ship properly to our tech rep in reference with your activation of services. May I please confirm your full name? Thank you. Nice to have you in the line, Rachelle. So if it's okay with you, may I have your address your new address so I can tell our tech rep to check it? Mhmm. Shepherd Street, Liverpool. Okay. And your ZIP, please? Your ZIP code, please? Okay. Thank you. Would you mind staying on the line for a minute or two, please? Let me just check this address and then ask our tech rep. Okay? One moment. Thank you so much for patiently waiting on the line, miss Rochelle. Alright. So I was able to forward your new address to our tech rep and waiting for their response. So here's what we are going to do. Once they've confirmed which network is your new address is enabled, we will go ahead and call you back right away. Because, basically, for activating a services, it really depends with the address which one we could provide you, like Supa Networks, Linham Networks, NBN, Opticom, and other networks. So right now, they are checking this address. And then as long as they confirm which network that we can provide you the service, we will call you right away. So once again, your new address is 60 732 Shepherd Street, Liverpool 2170. Okay. Just keep your line open, please. Our tech rep will give you a call or send you a message. Yeah. Today. Yeah. Today. We're open even in holiday, so we're open today, okay, until 6PM. And then, we'll also provide you, like, the Mhmm. So, sir, or is there any best time to call you back within today? Okay. Surely. Surely. Okay. Sure. Once they've confirmed this, we will call you back. Okay? So we can check what deals we can provide you as well. Thank you. Talk to you soon, and be safe always. 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Thank you so much for calling your cell accounts. How may I help you today? Oh, sure. I would love to help you today and check your account.\n\nIn that way, I couldn't ship properly to our tech rep in reference with your activation of services. May I please confirm your full name? Thank you. Nice to have you in the line, Rachelle. So if it's okay with you, may I have your address your new address so I can tell our tech rep to check it?\n\nMhmm. Shepherd Street, Liverpool. Okay. And your ZIP, please? Your ZIP code, please?\n\nOkay. Thank you. Would you mind staying on the line for a minute or two, please? Let me just check this address and then ask our tech rep. Okay?\n\nOne moment. Thank you so much for patiently waiting on the line, miss Rochelle. Alright. So I was able to forward your new address to our tech rep and waiting for their response. So here's what we are going to do.\n\nOnce they've confirmed which network is your new address is enabled, we will go ahead and call you back right away. Because, basically, for activating a services, it really depends with the address which one we could provide you, like Supa Networks, Linham Networks, NBN, Opticom, and other networks. So right now, they are checking this address. And then as long as they confirm which network that we can provide you the service, we will call you right away. So once again, your new address is 60 732 Shepherd Street, Liverpool 2170.\n\nOkay. Just keep your line open, please. Our tech rep will give you a call or send you a message. Yeah. Today.\n\nYeah. Today. We're open even in holiday, so we're open today, okay, until 6PM. And then, we'll also provide you, like, the Mhmm. So, sir, or is there any best time to call you back within today?\n\nOkay. Surely. Surely. Okay. Sure.\n\nOnce they've confirmed this, we will call you back. Okay? So we can check what deals we can provide you as well. Thank you. Talk to you soon, and be safe always.\n\nGoodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.79999995,"sentiment":"positive","sentiment_score":0.46176937222480774},{"text":"Thank you so much for calling your cell accounts.","start":0.79999995,"end":3.04,"sentiment":"positive","sentiment_score":0.729902466138204},{"text":"How may I help you today?","start":3.04,"end":4.42,"sentiment":"positive","sentiment_score":0.6644254922866821},{"text":"Oh, sure.","start":29.92,"end":30.480001,"sentiment":"neutral","sentiment_score":0.2124718353152275},{"text":"I would love to help you today and check your account.","start":30.480001,"end":33.920002,"sentiment":"positive","sentiment_score":0.5352765457196669}],"sentiment":"positive","sentiment_score":0.5976010411977768,"num_words":29,"start":0.56,"end":33.920002},{"sentences":[{"text":"In that way, I couldn't ship properly to our tech rep in reference with your activation of 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I'm I'm already with you guys for data, but I'm I've just moved, and I'm I'm needing Wi Fi. So I was just wondering what deals do you have on Wi Fi, and how quickly can you get me signed up? Rochelle Ann Milburn. It's 607 Dash 32 Shepherd Street, Liverpool.\n\nSorry? 2170. Sure. What are you surprising if someone? Yeah.\n\nYes. Yeah. Today. Today? Oh, good.\n\nGreat. Great. Because it because it's because it's urgent. Like, I have telehealth appointments and everything, so it's really urgent that I get it up and running quickly. Anytime.\n\nAnytime. ASAP. ASAP. ASAP. ASAP.\n\nASAP. ASAP. ASAP. ASAP. Sure.\n\nThank you. Thank you. You too. Bye. 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Thank you so much for calling your cell accounts. How may I help you today?\n\nChannel 1: Hi. I'm I'm already with you guys for data, but I'm I've just moved, and I'm I'm needing Wi Fi. So I was just wondering what deals do you have on Wi Fi, and how quickly can you get me signed up?\n\nChannel 0: Oh, sure. I would love to help you today and check your account. In that way, I couldn't ship properly to our tech rep in reference with your activation of services. May I please confirm your full name?\n\nChannel 1: Rochelle Ann Milburn.\n\nChannel 0: Thank you. Nice to have you in the line, Rachelle. So if it's okay with you, may I have your address your new address so I can tell our tech\n\nChannel 1: It's\n\nChannel 0: rep to check it?\n\nChannel 1: 607 Dash\n\nChannel 0: Mhmm.\n\nChannel 1: 32 Shepherd Street, Liverpool.\n\nChannel 0: Shepherd Street, Liverpool. Okay. And your ZIP, please?\n\nChannel 1: Sorry?\n\nChannel 0: Your ZIP code, please?\n\nChannel 1: 2170.\n\nChannel 0: Okay. Thank you. Would you mind staying on the line for a minute or two, please?\n\nChannel 1: Sure.\n\nChannel 0: Let me just check this address and then ask our tech rep. Okay? One moment.\n\nChannel 1: What are you\n\nChannel 0: Thank\n\nChannel 1: surprising\n\nChannel 0: you so much\n\nChannel 1: if\n\nChannel 0: for\n\nChannel 1: someone?\n\nChannel 0: patiently waiting on the line, miss Rochelle. Alright. So I was able to forward\n\nChannel 1: Yeah.\n\nChannel 0: your new address to our tech rep and waiting for their response. So here's what we are going to do. Once they've confirmed which network is your new address is enabled, we will go ahead and call you back right away. Because, basically, for activating a services, it really depends with the address which one we could provide you, like Supa Networks, Linham Networks, NBN, Opticom, and other networks. So right now, they are checking this address.\n\nAnd then as long as they confirm which network that we can provide you the service, we will call you right away. So once again, your new address is 60\n\nChannel 1: Yes.\n\nChannel 0: 732 Shepherd Street, Liverpool 2170.\n\nChannel 1: Yeah.\n\nChannel 0: Okay. Just keep your line open, please. Our tech rep will give you a call or\n\nChannel 1: Today.\n\nChannel 0: send you a message.\n\nChannel 1: Today?\n\nChannel 0: Yeah. Today. Yeah. Today.\n\nChannel 1: Oh, good.\n\nChannel 0: We're open even in holiday, so we're open\n\nChannel 1: Great.\n\nChannel 0: today, okay, until 6PM. And then, we'll also provide\n\nChannel 1: Great.\n\nChannel 0: you,\n\nChannel 1: Because\n\nChannel 0: like,\n\nChannel 1: it\n\nChannel 0: the\n\nChannel 1: because it's because it's urgent. Like, I have telehealth appointments and everything,\n\nChannel 0: Mhmm.\n\nChannel 1: so it's really urgent that I get it up and running quickly.\n\nChannel 0: So, sir, or is there any best time to call you back within today?\n\nChannel 1: Anytime. Anytime.\n\nChannel 0: Okay.\n\nChannel 1: ASAP.\n\nChannel 0: Surely.\n\nChannel 1: ASAP. ASAP.\n\nChannel 0: Surely.\n\nChannel 1: ASAP. ASAP. ASAP. ASAP. ASAP.\n\nChannel 0: Okay. Sure. Once they've confirmed this, we will call you back. Okay? So\n\nChannel 1: Sure.\n\nChannel 0: we\n\nChannel 1: Thank\n\nChannel 0: can check\n\nChannel 1: you.\n\nChannel 0: what deals we can provide you as well. Thank you. Talk to you soon, and be safe always.\n\nChannel 1: Thank you. You\n\nChannel 0: Goodbye.\n\nChannel 1: too. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.79999995,"sentiment":"positive","sentiment_score":0.46176937222480774},{"text":"Thank you so much for calling your cell accounts.","start":0.79999995,"end":3.04,"sentiment":"positive","sentiment_score":0.729902466138204},{"text":"How may I help you today?","start":3.04,"end":4.42,"sentiment":"positive","sentiment_score":0.6644254922866821}],"sentiment":"positive","sentiment_score":0.688590282574296,"channel":0,"num_words":16,"start":0.56,"end":4.42},{"sentences":[{"text":"Hi.","start":4.96,"end":5.46,"sentiment":"neutral","sentiment_score":0.06639079749584198},{"text":"I'm I'm already with you guys for data, but I'm I've just moved, and I'm I'm needing Wi Fi.","start":5.6,"end":14.66,"sentiment":"neutral","sentiment_score":0.03855791531111065},{"text":"So I was just wondering what deals do you have on Wi Fi, and how quickly can you get me signed 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Would you mind staying on the line for a minute or two, please? Sure. Let me just check this address and then ask our tech rep. Okay? One moment. What are you Thank surprising you so much if for someone? patiently waiting on the line, miss Rochelle. Alright. So I was able to forward Yeah. your new address to our tech rep and waiting for their response. So here's what we are going to do. Once they've confirmed which network is your new address is enabled, we will go ahead and call you back right away. Because, basically, for activating a services, it really depends with the address which one we could provide you, like Supa Networks, Linham Networks, NBN, Opticom, and other networks. So right now, they are checking this address. And then as long as they confirm which network that we can provide you the service, we will call you right away. So once again, your new address is 60 Yes. 732 Shepherd Street, Liverpool 2170. Yeah. Okay. Just keep your line open, please. 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