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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Speaking.\n\nYeah. I'm fine. How can I help you? Mike, why don't you first send me an email, and then I'll think about it and what services you're providing. Okay?\n\nWhy don't you do Can you send me please? It was in I said it was in February. Now it's, what, September. Can you send me the mail again? And I'll have a look at it, and I'll respond back to the email.\n\nOkay? Thank you. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Speaking.\n\nChannel 0: Yeah. Good morning. Amin, it's, Ronald from Cloud Solution IT. How are\n\nChannel 1: Yeah.\n\nChannel 0: you doing today?\n\nChannel 1: I'm fine. How can\n\nChannel 0: I\n\nChannel 1: I help you?\n\nChannel 0: Amin, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT.\n\nChannel 1: Mike, why don't you first send me an email, and then I'll think about it and what services you're providing. Okay? Why don't you\n\nChannel 0: I\n\nChannel 1: do\n\nChannel 0: I did, sir. The last time that I talked to you, you asked me to to send you an email\n\nChannel 1: Can you\n\nChannel 0: and\n\nChannel 1: send\n\nChannel 0: call\n\nChannel 1: me\n\nChannel 0: you.\n\nChannel 1: please? It was in\n\nChannel 0: Alright.\n\nChannel 1: I\n\nChannel 0: Okay.\n\nChannel 1: said it was in February. Now it's, what, September. Can you send me the mail again? And I'll have a look at it, and I'll respond back to the email. Okay?\n\nChannel 0: Alright. Okay. I will. I will. Thank\n\nChannel 1: Thank\n\nChannel 0: you.\n\nChannel 1: you. Bye.\n\nChannel 0: Alright. Alright. 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Mike asks Ronald to send an email with more information and promises to respond to the email. They exchange pleasantries and end the call."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks.","start_word":1,"end_word":18,"intents":[{"intent":"Request callback","confidence_score":0.001430102}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.02252808958292007},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.3725874423980713},{"text":"Please stay on the line. Speaking. Yeah.","start_word":19,"end_word":25,"sentiment":"neutral","sentiment_score":0.20389597117900848},{"text":"Good morning. Amin, it's, Ronald from Cloud Solution IT.","start_word":26,"end_word":34,"sentiment":"positive","sentiment_score":0.37682172656059265},{"text":"How are Yeah.","start_word":35,"end_word":37,"sentiment":"neutral","sentiment_score":0.31469273567199707},{"text":"you doing today?","start_word":38,"end_word":40,"sentiment":"positive","sentiment_score":0.33878883719444275},{"text":"I'm fine. How can I I help you? Amin, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's cloud solution IT. Mike, why don't you first send me an email, and then I'll think about it and what services you're providing. Okay? Why don't you I do I did, sir. The last time that I talked to you, you asked me to to send you an email Can you and send call me you. please? It was in Alright. I Okay. said it was in February. Now it's, what, September. Can you send me the mail again? And I'll have a look at it, and I'll respond back to the email. Okay? Alright. Okay. I will. I will.","start_word":41,"end_word":206,"sentiment":"neutral","sentiment_score":-0.01531795971095562},{"text":"Thank Thank you.","start_word":207,"end_word":209,"sentiment":"positive","sentiment_score":0.4401884973049164},{"text":"you. Bye. Alright. Alright. Bye bye.","start_word":210,"end_word":215,"sentiment":"neutral","sentiment_score":0.14822888374328613}],"average":{"sentiment":"neutral","sentiment_score":0.04069359687066847}}}}