{"metadata":{"transaction_key":"deprecated","request_id":"01a01768-71d9-7e60-9188-eec45f2fc384","sha256":"e301db28b533aeeedfd87537eb131b63d4af80e87ad886705afa0dd81b7829be","created":"2026-08-19T00:25:16.681Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please","confidence":1.0,"words":[{"word":"your","start":0.24,"end":0.48,"confidence":0.9970703,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8397451639175415},{"word":"call","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8416308760643005},{"word":"has","start":0.71999997,"end":0.96,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8930029273033142},{"word":"been","start":0.96,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8955910801887512},{"word":"forwarded","start":1.1999999,"end":1.68,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8864307403564453},{"word":"to","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8950524926185608},{"word":"voice","start":1.92,"end":2.1599998,"confidence":0.99609375,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8757323622703552},{"word":"mail","start":2.1599998,"end":2.6599998,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.876142144203186},{"word":"the","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.882982075214386},{"word":"person","start":2.96,"end":3.28,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8573841452598572},{"word":"you're","start":3.28,"end":3.52,"confidence":0.93359375,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8809857368469238},{"word":"trying","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.89272540807724},{"word":"to","start":3.84,"end":3.9199998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8800273537635803},{"word":"reach","start":3.9199998,"end":4.24,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8797008395195007},{"word":"is","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9118865728378296},{"word":"not","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.910643756389618},{"word":"available","start":4.56,"end":5.06,"confidence":0.99853516,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8660247325897217},{"word":"at","start":5.3599997,"end":5.6,"confidence":0.99902344,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.5596907734870911},{"word":"the","start":5.6,"end":5.68,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.47040995955467224},{"word":"tone","start":5.68,"end":6.16,"confidence":0.99658203,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.5010050535202026},{"word":"please","start":6.16,"end":6.66,"confidence":0.9980469,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.32687628269195557}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.24,"end":2.6599998,"sentiment":"negative","sentiment_score":-0.8754159733653069},{"text":"The person you're trying to reach is not available.","start":2.72,"end":5.06,"sentiment":"negative","sentiment_score":-0.8847067356109619},{"text":"At the tone, please","start":5.3599997,"end":6.66,"sentiment":"negative","sentiment_score":-0.4644955173134804}],"sentiment":"negative","sentiment_score":-0.801127165555954,"num_words":21,"start":0.24,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.24,"end":2.6599998,"sentiment":"negative","sentiment_score":-0.8754159733653069},{"text":"The person you're trying to reach is not available.","start":2.72,"end":5.06,"sentiment":"negative","sentiment_score":-0.8847067356109619},{"text":"At the tone, please","start":5.3599997,"end":6.66,"sentiment":"negative","sentiment_score":-0.4644955173134804}],"sentiment":"negative","sentiment_score":-0.801127165555954,"channel":1,"num_words":21,"start":0.24,"end":6.66}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":8,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.31825963}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.8156238794326782}],"average":{"sentiment":"negative","sentiment_score":-0.8156238838478371}}}}