{"metadata":{"transaction_key":"deprecated","request_id":"01a0408b-d2dd-7060-8329-a9de53300fa5","sha256":"cd6e8472c691fa89601d92b336ad71cebaa97d4056b19c4ae295b444d230df8a","created":"2026-08-27T00:08:21.666Z","duration":23.111937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached Terry Tucales. Please leave a message after the beep.","confidence":0.9975586,"words":[{"word":"hello","start":2.0,"end":2.3999999,"confidence":0.9916992,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.0084134042263031},{"word":"you've","start":2.3999999,"end":2.6399999,"confidence":0.9975586,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.09889134764671326},{"word":"reached","start":2.6399999,"end":2.96,"confidence":0.9980469,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.08217114210128784},{"word":"terry","start":2.96,"end":3.1999998,"confidence":0.75146484,"punctuated_word":"Terry","sentiment":"neutral","sentiment_score":-0.0005940049886703491},{"word":"tucales","start":3.1999998,"end":3.6999998,"confidence":0.6303711,"punctuated_word":"Tucales.","sentiment":"neutral","sentiment_score":-0.12569548189640045},{"word":"please","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.47207731008529663},{"word":"leave","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.383576899766922},{"word":"a","start":4.16,"end":4.24,"confidence":0.99121094,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4345168471336365},{"word":"message","start":4.24,"end":4.64,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.44810616970062256},{"word":"after","start":4.64,"end":4.96,"confidence":0.9970703,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.45401692390441895},{"word":"the","start":4.96,"end":5.04,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5914084911346436},{"word":"beep","start":5.04,"end":5.54,"confidence":0.9967448,"punctuated_word":"beep.","sentiment":"negative","sentiment_score":-0.35676226019859314}],"paragraphs":{"transcript":"\nHello. You've reached Terry Tucales. Please leave a message after the beep.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.0,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.0084134042263031},{"text":"You've reached Terry Tucales.","start":2.3999999,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.07683799415826797},{"text":"Please leave a message after the beep.","start":3.84,"end":5.54,"sentiment":"negative","sentiment_score":-0.44863784313201904}],"sentiment":"neutral","sentiment_score":-0.2866169561942418,"num_words":12,"start":2.0,"end":5.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached Terry Tucales. Please leave a message after the beep.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.0,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.0084134042263031},{"text":"You've reached Terry Tucales.","start":2.3999999,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.07683799415826797},{"text":"Please leave a message after the beep.","start":3.84,"end":5.54,"sentiment":"negative","sentiment_score":-0.44863784313201904}],"sentiment":"neutral","sentiment_score":-0.2866169561942418,"channel":1,"num_words":12,"start":2.0,"end":5.54}]},"summary":{"result":"success","short":"Hello. You've reached Terry Tucales. Please leave a message after the beep."},"intents":{"segments":[{"text":"Please leave a message after the beep.","start_word":5,"end_word":11,"intents":[{"intent":"Leave message","confidence_score":0.83311456}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached Terry Tucales.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.07867221534252167},{"text":"Please leave a message after the beep.","start_word":5,"end_word":11,"sentiment":"negative","sentiment_score":-0.4535300731658935}],"average":{"sentiment":"neutral","sentiment_score":-0.2661011435768821}}}}