{"metadata":{"transaction_key":"deprecated","request_id":"019f35ef-55a5-7660-8fa1-675c9daad7bb","sha256":"91fe33d684c738594e3ddf92d78d70e872fc861fa39d99cfde6796f6169b7933","created":"2026-07-06T05:38:27.204Z","duration":105.047935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":384,"output_tokens":73},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":420,"output_tokens":420},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":420,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Yeah. Good afternoon. Steven, it's Ronald from Cloud Solution IT. How are you doing today? Okay. Wonderful. Sir, I hope you still remember the company. Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule. Yes, sir. Actually, sir, that is the reason I'm calling you back right now. We're hoping back to check, sir, if you have any available scheduled this month, maybe on the last week of this July. Mhmm. Yeah. Actually, sir, that that would be okay. Actually, the main goal of the meeting is just to give you an idea regarding our services. Just in case you have any future requirements or future projects, we we want to make sure the name of our company would be on your list. The twenty seventh, sir. The the that would be Monday. '27. '20 '7 of this month. Okay. Most likely, sir, would you like to do it in the morning or in the afternoon? 1PM? Two PM. 2PM. Alright. Okay. Okay. I'll be sending the invite, sir sir. Alright. Thank you. Have a good day, sir. Thank you.","confidence":0.9970703,"words":[{"word":"yeah","start":2.8799999,"end":3.12,"confidence":0.94628906,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1012839674949646},{"word":"good","start":3.12,"end":3.36,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3345951735973358},{"word":"afternoon","start":3.36,"end":3.86,"confidence":0.951416,"punctuated_word":"afternoon.","sentiment":"neutral","sentiment_score":0.2779156565666199},{"word":"steven","start":4.48,"end":4.7999997,"confidence":0.8952637,"punctuated_word":"Steven,","sentiment":"neutral","sentiment_score":0.31327563524246216},{"word":"it's","start":4.7999997,"end":5.2999997,"confidence":0.9975586,"punctuated_word":"it's","sentiment":"positive","sentiment_score":0.36491116881370544},{"word":"ronald","start":5.6,"end":6.1,"confidence":0.98291016,"punctuated_word":"Ronald","sentiment":"neutral","sentiment_score":0.27409136295318604},{"word":"from","start":6.24,"end":6.74,"confidence":0.99609375,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.2801281213760376},{"word":"cloud","start":6.7999997,"end":7.2799997,"confidence":0.8388672,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.29306232929229736},{"word":"solution","start":7.2799997,"end":7.7599998,"confidence":0.9760742,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.2894502580165863},{"word":"it","start":7.7599998,"end":8.26,"confidence":0.9851074,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.2881012558937073},{"word":"how","start":8.96,"end":9.12,"confidence":0.7626953,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.3165946900844574},{"word":"are","start":9.12,"end":9.28,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.3063982427120209},{"word":"you","start":9.28,"end":9.36,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.30128103494644165},{"word":"doing","start":9.36,"end":9.599999,"confidence":1.0,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.29038283228874207},{"word":"today","start":9.599999,"end":10.099999,"confidence":1.0,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.2709340453147888},{"word":"okay","start":12.0,"end":12.435,"confidence":0.94873047,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.4182899296283722},{"word":"wonderful","start":12.675,"end":13.175,"confidence":1.0,"punctuated_word":"Wonderful.","sentiment":"positive","sentiment_score":0.5130984783172607},{"word":"sir","start":13.795,"end":14.115001,"confidence":0.8959961,"punctuated_word":"Sir,","sentiment":"neutral","sentiment_score":0.0710742250084877},{"word":"i","start":14.115001,"end":14.195001,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06020200997591019},{"word":"hope","start":14.195001,"end":14.3550005,"confidence":1.0,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.1023128554224968},{"word":"you","start":14.3550005,"end":14.515,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08977258205413818},{"word":"still","start":14.515,"end":15.015,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.053056199103593826},{"word":"remember","start":15.155001,"end":15.555,"confidence":0.9892578,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.03298511728644371},{"word":"the","start":15.555,"end":15.795,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04165475070476532},{"word":"company","start":15.795,"end":16.295,"confidence":0.9926758,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.0833786278963089},{"word":"actually","start":17.315,"end":17.795,"confidence":0.9489746,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":-0.09313302487134932},{"word":"we","start":17.795,"end":18.115,"confidence":0.45996094,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.11899784207344057},{"word":"supposed","start":18.115,"end":18.595001,"confidence":0.61376953,"punctuated_word":"supposed","sentiment":"neutral","sentiment_score":-0.11608590185642242},{"word":"to","start":18.595001,"end":18.675,"confidence":0.9941406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.11453882604837418},{"word":"have","start":18.675,"end":18.835,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0968209058046341},{"word":"an","start":18.835,"end":19.075,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.1348486989736557},{"word":"introductory","start":19.075,"end":19.575,"confidence":1.0,"punctuated_word":"introductory","sentiment":"neutral","sentiment_score":-0.0996626317501068},{"word":"meeting","start":19.635,"end":20.135,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":-0.04934719204902649},{"word":"a","start":20.835,"end":20.915,"confidence":0.9316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06805592775344849},{"word":"few","start":20.915,"end":21.155,"confidence":0.9941406,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.05510299280285835},{"word":"months","start":21.155,"end":21.395,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.061635181307792664},{"word":"ago","start":21.395,"end":21.635,"confidence":0.9284668,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":-0.05150626599788666},{"word":"but","start":21.635,"end":21.795,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.07276502251625061},{"word":"what","start":21.795,"end":22.035,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.15849114954471588},{"word":"happened","start":22.035,"end":22.435001,"confidence":0.99902344,"punctuated_word":"happened","sentiment":"neutral","sentiment_score":-0.15222527086734772},{"word":"was","start":22.435001,"end":22.935001,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.11984372138977052},{"word":"the","start":23.075,"end":23.575,"confidence":0.8286133,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1601792424917221},{"word":"you","start":24.72,"end":24.96,"confidence":0.9482422,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.171221986413002},{"word":"you","start":24.96,"end":25.079998,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.16932716965675354},{"word":"i","start":25.199999,"end":25.359999,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1812511086463928},{"word":"i","start":25.359999,"end":25.439999,"confidence":0.9873047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22793425619602203},{"word":"think","start":25.439999,"end":25.52,"confidence":0.99902344,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.2217327356338501},{"word":"you","start":25.52,"end":25.68,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.27778375148773193},{"word":"were","start":25.68,"end":25.84,"confidence":0.9970703,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.2262970507144928},{"word":"not","start":25.84,"end":26.0,"confidence":0.9941406,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.29956868290901184},{"word":"able","start":26.0,"end":26.24,"confidence":1.0,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.23683056235313416},{"word":"to","start":26.24,"end":26.32,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.28723785281181335},{"word":"attend","start":26.32,"end":26.56,"confidence":1.0,"punctuated_word":"attend","sentiment":"neutral","sentiment_score":-0.31727758049964905},{"word":"that","start":26.56,"end":26.72,"confidence":0.70751953,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.25481513142585754},{"word":"meeting","start":26.72,"end":27.039999,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":-0.2966071367263794},{"word":"because","start":27.039999,"end":27.359999,"confidence":0.9980469,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.32571151852607727},{"word":"of","start":27.359999,"end":27.439999,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.30872687697410583},{"word":"your","start":27.439999,"end":27.939999,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2650297284126282},{"word":"busy","start":28.08,"end":28.48,"confidence":0.78759766,"punctuated_word":"busy","sentiment":"neutral","sentiment_score":-0.2258366048336029},{"word":"schedule","start":28.48,"end":28.98,"confidence":0.9667969,"punctuated_word":"schedule.","sentiment":"neutral","sentiment_score":-0.2727120518684387},{"word":"yes","start":31.039999,"end":31.279999,"confidence":0.55493164,"punctuated_word":"Yes,","sentiment":"neutral","sentiment_score":0.10362735390663148},{"word":"sir","start":31.279999,"end":31.779999,"confidence":0.9753418,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.10426225513219832},{"word":"actually","start":32.48,"end":32.8,"confidence":0.6522217,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":0.0306235458701849},{"word":"sir","start":32.8,"end":32.96,"confidence":0.9892578,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.025588907301425937},{"word":"that","start":32.96,"end":33.12,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.026011474430561066},{"word":"is","start":33.12,"end":33.28,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.0061359405517578125},{"word":"the","start":33.28,"end":33.36,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.006982751190662384},{"word":"reason","start":33.36,"end":33.68,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.04330608248710632},{"word":"i'm","start":33.68,"end":33.92,"confidence":0.9626465,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.05450922995805741},{"word":"calling","start":33.92,"end":34.16,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.04142409563064575},{"word":"you","start":34.16,"end":34.32,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.018108345568180084},{"word":"back","start":34.32,"end":34.559998,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.01953990012407303},{"word":"right","start":34.559998,"end":34.8,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.00606943666934967},{"word":"now","start":34.8,"end":35.3,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.002370266243815422},{"word":"we're","start":35.44,"end":35.76,"confidence":0.9875488,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.011067971587181091},{"word":"hoping","start":35.76,"end":36.079998,"confidence":1.0,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":-0.0012368857860565186},{"word":"back","start":36.079998,"end":36.239998,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.000858500599861145},{"word":"to","start":36.239998,"end":36.4,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.010132499039173126},{"word":"check","start":36.4,"end":36.559998,"confidence":0.9719238,"punctuated_word":"check,","sentiment":"neutral","sentiment_score":-0.0009389594197273254},{"word":"sir","start":36.559998,"end":36.8,"confidence":0.99853516,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.027113106101751328},{"word":"if","start":36.8,"end":36.96,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.009960465133190157},{"word":"you","start":36.96,"end":37.04,"confidence":0.9428711,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.002891846001148224},{"word":"have","start":37.04,"end":37.199997,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.00880860909819603},{"word":"any","start":37.199997,"end":37.44,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.005058705806732178},{"word":"available","start":37.44,"end":37.94,"confidence":0.9941406,"punctuated_word":"available","sentiment":"neutral","sentiment_score":-0.01623155176639557},{"word":"scheduled","start":38.0,"end":38.4,"confidence":0.6640625,"punctuated_word":"scheduled","sentiment":"neutral","sentiment_score":-0.014989599585533142},{"word":"this","start":38.4,"end":38.64,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.02444716915488243},{"word":"month","start":38.64,"end":39.135,"confidence":0.86743164,"punctuated_word":"month,","sentiment":"neutral","sentiment_score":-0.009064774960279465},{"word":"maybe","start":39.375,"end":39.815,"confidence":1.0,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":-0.03191126510500908},{"word":"on","start":39.815,"end":40.254997,"confidence":0.99902344,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.03139172121882439},{"word":"the","start":40.254997,"end":40.414997,"confidence":0.78564453,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02425714209675789},{"word":"last","start":40.414997,"end":40.655,"confidence":0.99609375,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.023705266416072845},{"word":"week","start":40.655,"end":40.894997,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":-0.02138283848762512},{"word":"of","start":40.894997,"end":41.054996,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.03916984796524048},{"word":"this","start":41.054996,"end":41.554996,"confidence":0.9970703,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.03539729863405228},{"word":"july","start":41.695,"end":42.195,"confidence":0.8684082,"punctuated_word":"July.","sentiment":"neutral","sentiment_score":-0.04017765820026398},{"word":"mhmm","start":50.894997,"end":51.394997,"confidence":0.98657227,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.015843622386455536},{"word":"yeah","start":51.854996,"end":52.29,"confidence":0.79541016,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.01244582049548626},{"word":"actually","start":52.45,"end":52.77,"confidence":0.82299805,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":0.027272529900074005},{"word":"sir","start":52.77,"end":52.850002,"confidence":0.94018555,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.06977177411317825},{"word":"that","start":52.850002,"end":53.09,"confidence":0.9160156,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08239129185676575},{"word":"that","start":53.09,"end":53.170002,"confidence":0.8432617,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06718656420707703},{"word":"would","start":53.170002,"end":53.33,"confidence":0.8027344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.04965859279036522},{"word":"be","start":53.33,"end":53.57,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.04522673413157463},{"word":"okay","start":53.57,"end":53.81,"confidence":0.84106445,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.03828027844429016},{"word":"actually","start":53.81,"end":53.97,"confidence":0.9770508,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":0.0407584086060524},{"word":"the","start":53.97,"end":54.13,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05164962634444237},{"word":"main","start":54.13,"end":54.29,"confidence":0.99902344,"punctuated_word":"main","sentiment":"neutral","sentiment_score":0.09199201315641405},{"word":"goal","start":54.29,"end":54.530003,"confidence":1.0,"punctuated_word":"goal","sentiment":"neutral","sentiment_score":0.062258198857307434},{"word":"of","start":54.530003,"end":54.61,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07530632615089417},{"word":"the","start":54.61,"end":54.77,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06286293268203735},{"word":"meeting","start":54.77,"end":55.09,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.08240805566310883},{"word":"is","start":55.09,"end":55.25,"confidence":0.9902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07489793002605438},{"word":"just","start":55.25,"end":55.41,"confidence":0.99316406,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12109794467687608},{"word":"to","start":55.41,"end":55.49,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.10263963788747787},{"word":"give","start":55.49,"end":55.65,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.12092086672782898},{"word":"you","start":55.65,"end":55.81,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09075238555669785},{"word":"an","start":55.81,"end":55.97,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.0863877534866333},{"word":"idea","start":55.97,"end":56.370003,"confidence":1.0,"punctuated_word":"idea","sentiment":"neutral","sentiment_score":0.08871492743492126},{"word":"regarding","start":56.370003,"end":56.850002,"confidence":1.0,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":0.0739600658416748},{"word":"our","start":56.850002,"end":57.09,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.06101202592253685},{"word":"services","start":57.09,"end":57.59,"confidence":0.91967773,"punctuated_word":"services.","sentiment":"neutral","sentiment_score":0.06829272210597992},{"word":"just","start":58.61,"end":58.77,"confidence":0.7182617,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.05137848109006882},{"word":"in","start":58.77,"end":59.010002,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.04003522917628288},{"word":"case","start":59.010002,"end":59.25,"confidence":1.0,"punctuated_word":"case","sentiment":"neutral","sentiment_score":0.07015275955200195},{"word":"you","start":59.25,"end":59.33,"confidence":0.98535156,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05680312588810921},{"word":"have","start":59.33,"end":59.49,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04865455254912376},{"word":"any","start":59.49,"end":59.73,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.047682758420705795},{"word":"future","start":59.73,"end":60.21,"confidence":0.9980469,"punctuated_word":"future","sentiment":"neutral","sentiment_score":0.016439352184534073},{"word":"requirements","start":60.21,"end":60.71,"confidence":0.99902344,"punctuated_word":"requirements","sentiment":"neutral","sentiment_score":0.017084084451198578},{"word":"or","start":60.93,"end":61.43,"confidence":0.9970703,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.013510670512914658},{"word":"future","start":62.690002,"end":63.09,"confidence":0.96972656,"punctuated_word":"future","sentiment":"neutral","sentiment_score":-0.0023381076753139496},{"word":"projects","start":63.09,"end":63.57,"confidence":0.9863281,"punctuated_word":"projects,","sentiment":"neutral","sentiment_score":0.0261275228112936},{"word":"we","start":63.57,"end":63.73,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.0461583286523819},{"word":"we","start":63.73,"end":63.97,"confidence":0.96533203,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05918140709400177},{"word":"want","start":63.97,"end":64.130005,"confidence":0.99121094,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.05838075280189514},{"word":"to","start":64.130005,"end":64.29,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07104623317718506},{"word":"make","start":64.29,"end":64.37,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.05381529778242111},{"word":"sure","start":64.37,"end":64.61,"confidence":1.0,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.05029454082250595},{"word":"the","start":64.61,"end":64.69,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04972651228308678},{"word":"name","start":64.69,"end":64.93,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.032510675489902496},{"word":"of","start":64.93,"end":65.01,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.035296276211738586},{"word":"our","start":65.01,"end":65.25,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.027566034346818924},{"word":"company","start":65.25,"end":65.57,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.03047168254852295},{"word":"would","start":65.57,"end":65.73,"confidence":0.9970703,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.04998631402850151},{"word":"be","start":65.73,"end":65.89,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.027316365391016006},{"word":"on","start":65.89,"end":66.05,"confidence":0.9892578,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.016022872179746628},{"word":"your","start":66.05,"end":66.435,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.02228367328643799},{"word":"list","start":72.115,"end":72.354996,"confidence":0.9995117,"punctuated_word":"list.","sentiment":"neutral","sentiment_score":-0.003922406584024429},{"word":"the","start":72.354996,"end":72.595,"confidence":0.94140625,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.002000238746404648},{"word":"twenty","start":72.595,"end":72.835,"confidence":1.0,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":-0.0025655142962932587},{"word":"seventh","start":72.835,"end":73.155,"confidence":0.98217773,"punctuated_word":"seventh,","sentiment":"neutral","sentiment_score":-0.00210525281727314},{"word":"sir","start":73.155,"end":73.555,"confidence":0.89990234,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.0008506737649440765},{"word":"the","start":73.555,"end":73.634995,"confidence":0.5288086,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.013619190081954002},{"word":"the","start":73.634995,"end":73.715,"confidence":0.80371094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.015566586516797544},{"word":"that","start":73.795,"end":73.954994,"confidence":0.99316406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.016733646392822266},{"word":"would","start":73.954994,"end":74.115,"confidence":0.98535156,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.01952813565731049},{"word":"be","start":74.115,"end":74.354996,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.02965230867266655},{"word":"monday","start":74.354996,"end":74.854996,"confidence":0.8203125,"punctuated_word":"Monday.","sentiment":"neutral","sentiment_score":-0.02541063353419304},{"word":"'27","start":76.994995,"end":77.735,"confidence":0.81762695,"punctuated_word":"'27.","sentiment":"neutral","sentiment_score":-0.009657884016633034},{"word":"'20","start":78.034996,"end":78.354996,"confidence":0.9970703,"punctuated_word":"'20","sentiment":"neutral","sentiment_score":-0.0029105357825756073},{"word":"'7","start":78.354996,"end":78.674995,"confidence":0.9038086,"punctuated_word":"'7","sentiment":"neutral","sentiment_score":-0.009953931905329227},{"word":"of","start":78.674995,"end":78.835,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.016180187463760376},{"word":"this","start":78.835,"end":79.14,"confidence":0.9941406,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.01689090020954609},{"word":"month","start":79.14,"end":79.64,"confidence":0.7434082,"punctuated_word":"month.","sentiment":"neutral","sentiment_score":-0.010101454332470894},{"word":"okay","start":79.86,"end":80.36,"confidence":0.9970703,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.018043462187051773},{"word":"most","start":80.979996,"end":81.22,"confidence":0.9194336,"punctuated_word":"Most","sentiment":"neutral","sentiment_score":0.009313547983765602},{"word":"likely","start":81.22,"end":81.54,"confidence":0.9980469,"punctuated_word":"likely,","sentiment":"neutral","sentiment_score":0.01579611375927925},{"word":"sir","start":81.54,"end":81.7,"confidence":0.984375,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.03807983919978142},{"word":"would","start":81.7,"end":81.86,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.05693928897380829},{"word":"you","start":81.86,"end":82.02,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.023945778608322144},{"word":"like","start":82.02,"end":82.18,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.030829820781946186},{"word":"to","start":82.18,"end":82.26,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03501215577125549},{"word":"do","start":82.26,"end":82.42,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.034053314477205276},{"word":"it","start":82.42,"end":82.58,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.034571051597595215},{"word":"in","start":82.58,"end":82.82,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.01632731221616268},{"word":"the","start":82.82,"end":82.979996,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.010841762647032738},{"word":"morning","start":82.979996,"end":83.3,"confidence":1.0,"punctuated_word":"morning","sentiment":"neutral","sentiment_score":0.0169818215072155},{"word":"or","start":83.3,"end":83.46,"confidence":0.9980469,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.009475251659750938},{"word":"in","start":83.46,"end":83.54,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.008519791066646576},{"word":"the","start":83.54,"end":83.7,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.005017951130867004},{"word":"afternoon","start":83.7,"end":84.2,"confidence":0.99194336,"punctuated_word":"afternoon?","sentiment":"neutral","sentiment_score":0.0097844572737813},{"word":"1pm","start":86.979996,"end":87.64,"confidence":0.8791504,"punctuated_word":"1PM?","sentiment":"neutral","sentiment_score":0.008830036967992783},{"word":"two","start":91.675,"end":91.995,"confidence":0.90283203,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.0034501347690820694},{"word":"pm","start":91.995,"end":92.495,"confidence":0.9802246,"punctuated_word":"PM.","sentiment":"neutral","sentiment_score":0.009986218065023422},{"word":"2pm","start":94.475,"end":95.215,"confidence":0.993042,"punctuated_word":"2PM.","sentiment":"neutral","sentiment_score":0.028743304312229156},{"word":"alright","start":96.635,"end":97.034996,"confidence":0.99609375,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.1400526762008667},{"word":"okay","start":97.034996,"end":97.534996,"confidence":0.83081055,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1213766634464264},{"word":"okay","start":97.755,"end":98.155,"confidence":0.9975586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1283186823129654},{"word":"i'll","start":98.155,"end":98.395,"confidence":0.96069336,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.17297182977199554},{"word":"be","start":98.395,"end":98.475,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.19358065724372864},{"word":"sending","start":98.475,"end":98.795,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.18856483697891235},{"word":"the","start":98.795,"end":98.955,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1801568865776062},{"word":"invite","start":98.955,"end":99.354996,"confidence":0.9650879,"punctuated_word":"invite,","sentiment":"neutral","sentiment_score":0.21249866485595703},{"word":"sir","start":99.354996,"end":99.515,"confidence":0.9970703,"punctuated_word":"sir","sentiment":"neutral","sentiment_score":0.17406174540519714},{"word":"sir","start":99.515,"end":100.015,"confidence":0.7858887,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.18766331672668457},{"word":"alright","start":101.034996,"end":101.435,"confidence":0.9941406,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2496596872806549},{"word":"thank","start":101.435,"end":101.675,"confidence":0.98291016,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4274992346763611},{"word":"you","start":101.675,"end":101.835,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.388790488243103},{"word":"have","start":101.835,"end":101.994995,"confidence":0.99316406,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.4573906660079956},{"word":"a","start":101.994995,"end":102.075,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5078122615814209},{"word":"good","start":102.075,"end":102.235,"confidence":1.0,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.47587740421295166},{"word":"day","start":102.235,"end":102.395,"confidence":0.9995117,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.48678332567214966},{"word":"sir","start":102.395,"end":102.635,"confidence":1.0,"punctuated_word":"sir.","sentiment":"positive","sentiment_score":0.3879925608634949},{"word":"thank","start":102.635,"end":102.875,"confidence":0.54003906,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3927081823348999},{"word":"you","start":102.875,"end":103.375,"confidence":0.97631836,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.35025355219841003}],"paragraphs":{"transcript":"\nYeah. Good afternoon. Steven, it's Ronald from Cloud Solution IT. How are you doing today? Okay.\n\nWonderful. Sir, I hope you still remember the company. Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule. Yes, sir. Actually, sir, that is the reason I'm calling you back right now.\n\nWe're hoping back to check, sir, if you have any available scheduled this month, maybe on the last week of this July. Mhmm. Yeah. Actually, sir, that that would be okay. Actually, the main goal of the meeting is just to give you an idea regarding our services.\n\nJust in case you have any future requirements or future projects, we we want to make sure the name of our company would be on your list. The twenty seventh, sir. The the that would be Monday. '27. '20 '7 of this month.\n\nOkay. Most likely, sir, would you like to do it in the morning or in the afternoon? 1PM? Two PM. 2PM.\n\nAlright. Okay. Okay. I'll be sending the invite, sir sir. Alright.\n\nThank you. Have a good day, sir. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.1012839674949646},{"text":"Good afternoon.","start":3.12,"end":3.86,"sentiment":"neutral","sentiment_score":0.30625541508197784},{"text":"Steven, it's Ronald from Cloud Solution IT.","start":4.48,"end":8.26,"sentiment":"neutral","sentiment_score":0.3004314473697117},{"text":"How are you doing today?","start":8.96,"end":10.099999,"sentiment":"neutral","sentiment_score":0.29711816906929017},{"text":"Okay.","start":12.0,"end":12.435,"sentiment":"positive","sentiment_score":0.4182899296283722}],"sentiment":"neutral","sentiment_score":0.29504348151385784,"num_words":16,"start":2.8799999,"end":12.435},{"sentences":[{"text":"Wonderful.","start":12.675,"end":13.175,"sentiment":"positive","sentiment_score":0.5130984783172607},{"text":"Sir, I hope you still remember the company.","start":13.795,"end":16.295,"sentiment":"neutral","sentiment_score":0.06680454593151808},{"text":"Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule.","start":17.315,"end":28.98,"sentiment":"neutral","sentiment_score":-0.1796897595482213},{"text":"Yes, sir.","start":31.039999,"end":31.779999,"sentiment":"neutral","sentiment_score":0.1039448045194149},{"text":"Actually, sir, that is the reason I'm calling you back right now.","start":32.48,"end":35.3,"sentiment":"neutral","sentiment_score":0.022366507910192013}],"sentiment":"neutral","sentiment_score":-0.08216067300788288,"num_words":58,"start":12.675,"end":35.3},{"sentences":[{"text":"We're hoping back to check, sir, if you have any available scheduled this month, maybe on the last week of this July.","start":35.44,"end":42.195,"sentiment":"neutral","sentiment_score":-0.014024811204184185},{"text":"Mhmm.","start":50.894997,"end":51.394997,"sentiment":"neutral","sentiment_score":-0.015843622386455536},{"text":"Yeah.","start":51.854996,"end":52.29,"sentiment":"neutral","sentiment_score":0.01244582049548626},{"text":"Actually, sir, that that would be okay.","start":52.45,"end":53.81,"sentiment":"neutral","sentiment_score":0.05425539506333215},{"text":"Actually, the main goal of the meeting is just to give you an idea regarding our services.","start":53.81,"end":57.59,"sentiment":"neutral","sentiment_score":0.07975951888981987}],"sentiment":"neutral","sentiment_score":0.02966158204556753,"num_words":48,"start":35.44,"end":57.59},{"sentences":[{"text":"Just in case you have any future requirements or future projects, we we want to make sure the name of our company would be on your list.","start":58.61,"end":72.354996,"sentiment":"neutral","sentiment_score":0.03746907364715029},{"text":"The twenty seventh, sir.","start":72.354996,"end":73.555,"sentiment":"neutral","sentiment_score":-0.0018804199062287807},{"text":"The the that would be Monday.","start":73.555,"end":74.854996,"sentiment":"neutral","sentiment_score":-0.020085083475957315},{"text":"'27.","start":76.994995,"end":77.735,"sentiment":"neutral","sentiment_score":-0.009657884016633034},{"text":"'20 '7 of this month.","start":78.034996,"end":79.64,"sentiment":"neutral","sentiment_score":-0.011207401938736438}],"sentiment":"neutral","sentiment_score":0.019021811960048454,"num_words":43,"start":58.61,"end":79.64},{"sentences":[{"text":"Okay.","start":79.86,"end":80.36,"sentiment":"neutral","sentiment_score":0.018043462187051773},{"text":"Most likely, sir, would you like to do it in the morning or in the afternoon?","start":80.979996,"end":84.2,"sentiment":"neutral","sentiment_score":0.022218078665900975},{"text":"1PM?","start":86.979996,"end":87.64,"sentiment":"neutral","sentiment_score":0.008830036967992783},{"text":"Two PM.","start":91.675,"end":92.495,"sentiment":"neutral","sentiment_score":0.006718176417052746},{"text":"2PM.","start":94.475,"end":95.215,"sentiment":"neutral","sentiment_score":0.028743304312229156}],"sentiment":"neutral","sentiment_score":0.020216305474085466,"num_words":21,"start":79.86,"end":95.215},{"sentences":[{"text":"Alright.","start":96.635,"end":97.034996,"sentiment":"neutral","sentiment_score":0.1400526762008667},{"text":"Okay.","start":97.034996,"end":97.534996,"sentiment":"neutral","sentiment_score":0.1213766634464264},{"text":"Okay.","start":97.755,"end":98.155,"sentiment":"neutral","sentiment_score":0.1283186823129654},{"text":"I'll be sending the invite, sir sir.","start":98.155,"end":100.015,"sentiment":"neutral","sentiment_score":0.1870711339371545},{"text":"Alright.","start":101.034996,"end":101.435,"sentiment":"neutral","sentiment_score":0.2496596872806549}],"sentiment":"neutral","sentiment_score":0.17717324061827225,"num_words":11,"start":96.635,"end":101.435},{"sentences":[{"text":"Thank you.","start":101.435,"end":101.835,"sentiment":"positive","sentiment_score":0.40814486145973206},{"text":"Have a good day, sir.","start":101.835,"end":102.635,"sentiment":"positive","sentiment_score":0.46317124366760254},{"text":"Thank you.","start":102.635,"end":103.375,"sentiment":"positive","sentiment_score":0.37148086726665497}],"sentiment":"positive","sentiment_score":0.43056751953230965,"num_words":9,"start":101.435,"end":103.375}]}}]},{"alternatives":[{"transcript":"Hello? Good. Thanks, Ron. Okay. Yes. That's right. I've got availability, but we're not looking for any partners in that particular area at this stage. Okay. Yeah. If you send send send through some times, I'll check my availability and get back to you. Sorry? Yep. That should be fine. Yep. The afternoon would be better. A little bit later than that, I have a meeting at one. So two anytime after two would be fine. Yep. That'd be great. Thank you very much. Cheers. Bye.","confidence":0.9980469,"words":[{"word":"hello","start":0.64,"end":1.14,"confidence":0.8852539,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.02700112760066986},{"word":"good","start":10.48,"end":10.719999,"confidence":0.9538574,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.4540694952011109},{"word":"thanks","start":10.719999,"end":10.96,"confidence":0.984375,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.5265669226646423},{"word":"ron","start":10.96,"end":11.46,"confidence":0.69958496,"punctuated_word":"Ron.","sentiment":"positive","sentiment_score":0.4039529860019684},{"word":"okay","start":29.68,"end":30.08,"confidence":0.99609375,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.021776560693979263},{"word":"yes","start":30.08,"end":30.4,"confidence":0.9980469,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.02810786664485931},{"word":"that's","start":30.4,"end":30.64,"confidence":0.99658203,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.04203798621892929},{"word":"right","start":30.64,"end":31.14,"confidence":0.98950195,"punctuated_word":"right.","sentiment":"neutral","sentiment_score":0.09495942294597626},{"word":"i've","start":44.825,"end":45.145,"confidence":0.7817383,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.144830584526062},{"word":"got","start":45.145,"end":45.465,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.14802050590515137},{"word":"availability","start":45.465,"end":45.965,"confidence":0.9848633,"punctuated_word":"availability,","sentiment":"neutral","sentiment_score":-0.12855947017669678},{"word":"but","start":46.105003,"end":46.265003,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.14683401584625244},{"word":"we're","start":46.265003,"end":46.505,"confidence":1.0,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.239460289478302},{"word":"not","start":46.505,"end":46.745003,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.17330999672412872},{"word":"looking","start":46.745003,"end":47.065002,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.18251866102218628},{"word":"for","start":47.065002,"end":47.225002,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.20778995752334595},{"word":"any","start":47.225002,"end":47.545002,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.24432823061943057},{"word":"partners","start":47.545002,"end":47.945,"confidence":1.0,"punctuated_word":"partners","sentiment":"neutral","sentiment_score":-0.16459135711193085},{"word":"in","start":47.945,"end":48.105003,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.17790448665618896},{"word":"that","start":48.105003,"end":48.265,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.165654718875885},{"word":"particular","start":48.265,"end":48.765,"confidence":1.0,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":-0.15541502833366394},{"word":"area","start":48.825,"end":49.065002,"confidence":1.0,"punctuated_word":"area","sentiment":"neutral","sentiment_score":-0.09601489454507828},{"word":"at","start":49.065002,"end":49.225002,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.16279461979866028},{"word":"this","start":49.225002,"end":49.465004,"confidence":0.9921875,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.1507270187139511},{"word":"stage","start":49.465004,"end":49.965004,"confidence":1.0,"punctuated_word":"stage.","sentiment":"neutral","sentiment_score":-0.13040079176425934},{"word":"okay","start":67.225006,"end":67.465004,"confidence":0.8737793,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.029753167182207108},{"word":"yeah","start":67.465004,"end":67.545006,"confidence":0.9562988,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02574887126684189},{"word":"if","start":67.545006,"end":67.785,"confidence":0.9941406,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.010609053075313568},{"word":"you","start":67.785,"end":67.945,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0015369206666946411},{"word":"send","start":67.945,"end":68.265,"confidence":0.7705078,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.00788838043808937},{"word":"send","start":68.265,"end":68.585,"confidence":0.96972656,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0016269683837890625},{"word":"send","start":68.585,"end":68.905,"confidence":0.9589844,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.0058636292815208435},{"word":"through","start":68.905,"end":69.145004,"confidence":0.98095703,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.0004326850175857544},{"word":"some","start":69.145004,"end":69.385,"confidence":0.93408203,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.010300107300281525},{"word":"times","start":69.385,"end":69.625,"confidence":0.9785156,"punctuated_word":"times,","sentiment":"neutral","sentiment_score":-0.003098711371421814},{"word":"i'll","start":69.625,"end":69.785,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.010737169533967972},{"word":"check","start":69.785,"end":70.025,"confidence":0.9838867,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.02507992461323738},{"word":"my","start":70.025,"end":70.185005,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.01083563268184662},{"word":"availability","start":70.185005,"end":70.685005,"confidence":0.99902344,"punctuated_word":"availability","sentiment":"neutral","sentiment_score":-0.0010491907596588137},{"word":"and","start":70.905,"end":71.065,"confidence":0.99121094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.017956916242837906},{"word":"get","start":71.065,"end":71.225006,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.017214518040418625},{"word":"back","start":71.225006,"end":71.385,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.01805519312620163},{"word":"to","start":71.385,"end":71.545006,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.006655972450971603},{"word":"you","start":71.545006,"end":72.045006,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.004750851541757584},{"word":"sorry","start":75.625,"end":76.125,"confidence":0.96191406,"punctuated_word":"Sorry?","sentiment":"neutral","sentiment_score":-0.02772970125079155},{"word":"yep","start":78.345,"end":78.845,"confidence":0.9663086,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.0005653481930494308},{"word":"that","start":81.225006,"end":81.465004,"confidence":0.9970703,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.030958620831370354},{"word":"should","start":81.465004,"end":81.625,"confidence":1.0,"punctuated_word":"should","sentiment":"neutral","sentiment_score":0.04846519976854324},{"word":"be","start":81.625,"end":81.785,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.039863623678684235},{"word":"fine","start":81.785,"end":82.26,"confidence":1.0,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.058921657502651215},{"word":"yep","start":82.5,"end":83.0,"confidence":0.9160156,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.019549544900655743},{"word":"the","start":84.58,"end":84.82,"confidence":0.9902344,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.018881522119045258},{"word":"afternoon","start":84.82,"end":85.3,"confidence":1.0,"punctuated_word":"afternoon","sentiment":"neutral","sentiment_score":0.014886680990457537},{"word":"would","start":85.3,"end":85.46,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.020744137465953827},{"word":"be","start":85.46,"end":85.62,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.018859677016735077},{"word":"better","start":85.62,"end":86.12,"confidence":0.9995117,"punctuated_word":"better.","sentiment":"neutral","sentiment_score":0.012185873463749886},{"word":"a","start":88.58,"end":88.82,"confidence":0.5336914,"punctuated_word":"A","sentiment":"neutral","sentiment_score":0.003692328929901123},{"word":"little","start":88.82,"end":88.98,"confidence":1.0,"punctuated_word":"little","sentiment":"neutral","sentiment_score":-0.01342960074543953},{"word":"bit","start":88.98,"end":89.14,"confidence":1.0,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.008621294051408768},{"word":"later","start":89.14,"end":89.380005,"confidence":0.97998047,"punctuated_word":"later","sentiment":"neutral","sentiment_score":-0.00299956277012825},{"word":"than","start":89.380005,"end":89.54,"confidence":0.99121094,"punctuated_word":"than","sentiment":"neutral","sentiment_score":-0.02690911665558815},{"word":"that","start":89.54,"end":89.700005,"confidence":0.85498047,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.024041149765253067},{"word":"i","start":89.700005,"end":89.78,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.011520523577928545},{"word":"have","start":89.78,"end":89.94,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.01906689815223217},{"word":"a","start":89.94,"end":90.020004,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02061319351196289},{"word":"meeting","start":90.020004,"end":90.26,"confidence":1.0,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":-0.012150801718235016},{"word":"at","start":90.26,"end":90.5,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.012855639681220056},{"word":"one","start":90.5,"end":91.0,"confidence":0.9123535,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":-0.011758849024772644},{"word":"so","start":91.22,"end":91.54,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.00622781366109848},{"word":"two","start":91.54,"end":91.86,"confidence":0.9902344,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.0016866158694028854},{"word":"anytime","start":92.020004,"end":92.5,"confidence":0.8222656,"punctuated_word":"anytime","sentiment":"neutral","sentiment_score":0.01361510157585144},{"word":"after","start":92.5,"end":92.740005,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.002120373770594597},{"word":"two","start":92.740005,"end":92.98,"confidence":1.0,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.002744322642683983},{"word":"would","start":92.98,"end":93.14,"confidence":0.9140625,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.021118639037013057},{"word":"be","start":93.14,"end":93.22,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.0181914996355772},{"word":"fine","start":93.22,"end":93.72,"confidence":0.9975586,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.02310364320874214},{"word":"yep","start":95.62,"end":96.020004,"confidence":0.9951172,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.11203508079051971},{"word":"that'd","start":96.020004,"end":96.26,"confidence":0.95703125,"punctuated_word":"That'd","sentiment":"neutral","sentiment_score":0.27238255739212036},{"word":"be","start":96.26,"end":96.5,"confidence":0.9980469,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.3352823257446289},{"word":"great","start":96.5,"end":96.75294,"confidence":1.0,"punctuated_word":"great.","sentiment":"neutral","sentiment_score":0.3266862630844116},{"word":"thank","start":99.87294,"end":100.11294,"confidence":0.9970703,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4666135311126709},{"word":"you","start":100.11294,"end":100.272934,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4541841149330139},{"word":"very","start":100.272934,"end":100.43294,"confidence":1.0,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.5075074434280396},{"word":"much","start":100.43294,"end":100.91293,"confidence":1.0,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.4516593813896179},{"word":"cheers","start":100.91293,"end":101.41293,"confidence":1.0,"punctuated_word":"Cheers.","sentiment":"positive","sentiment_score":0.3418290615081787},{"word":"bye","start":102.992935,"end":103.492935,"confidence":0.9970703,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.14888440072536469}],"paragraphs":{"transcript":"\nHello? Good. Thanks, Ron. Okay. Yes.\n\nThat's right. I've got availability, but we're not looking for any partners in that particular area at this stage. Okay. Yeah. If you send send send through some times, I'll check my availability and get back to you.\n\nSorry? Yep. That should be fine. Yep. The afternoon would be better.\n\nA little bit later than that, I have a meeting at one. So two anytime after two would be fine. Yep. That'd be great. Thank you very much.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.02700112760066986},{"text":"Good.","start":10.48,"end":10.719999,"sentiment":"positive","sentiment_score":0.4540694952011109},{"text":"Thanks, Ron.","start":10.719999,"end":11.46,"sentiment":"positive","sentiment_score":0.46525995433330536},{"text":"Okay.","start":29.68,"end":30.08,"sentiment":"neutral","sentiment_score":-0.021776560693979263},{"text":"Yes.","start":30.08,"end":30.4,"sentiment":"neutral","sentiment_score":0.02810786664485931}],"sentiment":"neutral","sentiment_score":0.23632030623654524,"num_words":6,"start":0.64,"end":30.4},{"sentences":[{"text":"That's right.","start":30.4,"end":31.14,"sentiment":"neutral","sentiment_score":0.06849870458245277},{"text":"I've got availability, but we're not looking for any partners in that particular area at this stage.","start":44.825,"end":49.965004,"sentiment":"neutral","sentiment_score":-0.1658326251541867},{"text":"Okay.","start":67.225006,"end":67.465004,"sentiment":"neutral","sentiment_score":0.029753167182207108},{"text":"Yeah.","start":67.465004,"end":67.545006,"sentiment":"neutral","sentiment_score":0.02574887126684189},{"text":"If you send send send through some times, I'll check my availability and get back to you.","start":67.545006,"end":72.045006,"sentiment":"neutral","sentiment_score":0.007290025625158758}],"sentiment":"neutral","sentiment_score":-0.0658611774836716,"num_words":38,"start":30.4,"end":72.045006},{"sentences":[{"text":"Sorry?","start":75.625,"end":76.125,"sentiment":"neutral","sentiment_score":-0.02772970125079155},{"text":"Yep.","start":78.345,"end":78.845,"sentiment":"neutral","sentiment_score":-0.0005653481930494308},{"text":"That should be fine.","start":81.225006,"end":82.26,"sentiment":"neutral","sentiment_score":0.04455227544531226},{"text":"Yep.","start":82.5,"end":83.0,"sentiment":"neutral","sentiment_score":0.019549544900655743},{"text":"The afternoon would be better.","start":84.58,"end":86.12,"sentiment":"neutral","sentiment_score":0.017111578211188316}],"sentiment":"neutral","sentiment_score":0.021251790691167116,"num_words":12,"start":75.625,"end":86.12},{"sentences":[{"text":"A little bit later than that, I have a meeting at one.","start":88.58,"end":91.0,"sentiment":"neutral","sentiment_score":-0.01335619172702233},{"text":"So two anytime after two would be fine.","start":91.22,"end":93.72,"sentiment":"neutral","sentiment_score":0.010570907732471824},{"text":"Yep.","start":95.62,"end":96.020004,"sentiment":"neutral","sentiment_score":0.11203508079051971},{"text":"That'd be great.","start":96.020004,"end":96.75294,"sentiment":"neutral","sentiment_score":0.3114503820737203},{"text":"Thank you very much.","start":99.87294,"end":100.91293,"sentiment":"positive","sentiment_score":0.46999111771583557}],"sentiment":"neutral","sentiment_score":0.10180870210751891,"num_words":28,"start":88.58,"end":100.91293},{"sentences":[{"text":"Cheers.","start":100.91293,"end":101.41293,"sentiment":"positive","sentiment_score":0.3418290615081787},{"text":"Bye.","start":102.992935,"end":103.492935,"sentiment":"neutral","sentiment_score":0.14888440072536469}],"sentiment":"neutral","sentiment_score":0.2453567311167717,"num_words":2,"start":100.91293,"end":103.492935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good afternoon. Steven, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thanks, Ron.\n\nChannel 0: Okay. Wonderful. Sir, I hope you still remember the company. Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule.\n\nChannel 1: Okay. Yes. That's right.\n\nChannel 0: Yes, sir. Actually, sir, that is the reason I'm calling you back right now. We're hoping back to check, sir, if you have any available scheduled this month, maybe on the last week of this July.\n\nChannel 1: I've got availability, but we're not looking for any partners in that particular area at this stage.\n\nChannel 0: Mhmm. Yeah. Actually, sir, that that would be okay. Actually, the main goal of the meeting is just to give you an idea regarding our services. Just in case you have any future requirements or future projects, we we want to make sure the name of our company would be on your\n\nChannel 1: Okay. Yeah. If you send send send through some times, I'll check my availability and get back to you.\n\nChannel 0: list. The twenty seventh, sir. The the that would be Monday.\n\nChannel 1: Sorry?\n\nChannel 0: '27. '20\n\nChannel 1: Yep.\n\nChannel 0: '7 of this month. Okay. Most likely,\n\nChannel 1: That should\n\nChannel 0: sir,\n\nChannel 1: be\n\nChannel 0: would\n\nChannel 1: fine.\n\nChannel 0: you like to do it\n\nChannel 1: Yep.\n\nChannel 0: in the morning or in the afternoon?\n\nChannel 1: The afternoon would be better.\n\nChannel 0: 1PM?\n\nChannel 1: A little bit later than that, I have a meeting at one. So two\n\nChannel 0: Two PM.\n\nChannel 1: anytime after two would be fine.\n\nChannel 0: 2PM.\n\nChannel 1: Yep. That'd be great.\n\nChannel 0: Alright. Okay. Okay. I'll be sending the invite, sir sir.\n\nChannel 1: Thank you very much. Cheers.\n\nChannel 0: Alright. Thank you. Have a good day, sir. Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.02700112760066986}],"sentiment":"neutral","sentiment_score":0.02700112760066986,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.1012839674949646},{"text":"Good afternoon.","start":3.12,"end":3.86,"sentiment":"neutral","sentiment_score":0.30625541508197784},{"text":"Steven, it's Ronald from Cloud Solution IT.","start":4.48,"end":8.26,"sentiment":"neutral","sentiment_score":0.3004314473697117},{"text":"How are you doing today?","start":8.96,"end":10.099999,"sentiment":"neutral","sentiment_score":0.29711816906929017}],"sentiment":"neutral","sentiment_score":0.2868270516395569,"channel":0,"num_words":15,"start":2.8799999,"end":10.099999},{"sentences":[{"text":"Good.","start":10.48,"end":10.719999,"sentiment":"positive","sentiment_score":0.4540694952011109},{"text":"Thanks, Ron.","start":10.719999,"end":11.46,"sentiment":"positive","sentiment_score":0.46525995433330536}],"sentiment":"positive","sentiment_score":0.46152980128924054,"channel":1,"num_words":3,"start":10.48,"end":11.46},{"sentences":[{"text":"Okay.","start":12.0,"end":12.435,"sentiment":"positive","sentiment_score":0.4182899296283722},{"text":"Wonderful.","start":12.675,"end":13.175,"sentiment":"positive","sentiment_score":0.5130984783172607},{"text":"Sir, I hope you still remember the company.","start":13.795,"end":16.295,"sentiment":"neutral","sentiment_score":0.06680454593151808},{"text":"Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule.","start":17.315,"end":28.98,"sentiment":"neutral","sentiment_score":-0.1796897595482213}],"sentiment":"neutral","sentiment_score":-0.10718481797311041,"channel":0,"num_words":45,"start":12.0,"end":28.98},{"sentences":[{"text":"Okay.","start":29.68,"end":30.08,"sentiment":"neutral","sentiment_score":-0.021776560693979263},{"text":"Yes.","start":30.08,"end":30.4,"sentiment":"neutral","sentiment_score":0.02810786664485931},{"text":"That's right.","start":30.4,"end":31.14,"sentiment":"neutral","sentiment_score":0.06849870458245277}],"sentiment":"neutral","sentiment_score":0.0358321787789464,"channel":1,"num_words":4,"start":29.68,"end":31.14},{"sentences":[{"text":"Yes, sir.","start":31.039999,"end":31.779999,"sentiment":"neutral","sentiment_score":0.1039448045194149},{"text":"Actually, sir, that is the reason I'm calling you back right now.","start":32.48,"end":35.3,"sentiment":"neutral","sentiment_score":0.022366507910192013},{"text":"We're hoping back to check, sir, if you have any available scheduled this month, maybe on the last week of this July.","start":35.44,"end":42.195,"sentiment":"neutral","sentiment_score":-0.014024811204184185}],"sentiment":"neutral","sentiment_score":0.00465949604080783,"channel":0,"num_words":36,"start":31.039999,"end":42.195},{"sentences":[{"text":"I've got availability, but we're not looking for any partners in that particular area at this stage.","start":44.825,"end":49.965004,"sentiment":"neutral","sentiment_score":-0.1658326251541867}],"sentiment":"neutral","sentiment_score":-0.1658326251541867,"channel":1,"num_words":17,"start":44.825,"end":49.965004},{"sentences":[{"text":"Mhmm.","start":50.894997,"end":51.394997,"sentiment":"neutral","sentiment_score":-0.015843622386455536},{"text":"Yeah.","start":51.854996,"end":52.29,"sentiment":"neutral","sentiment_score":0.01244582049548626},{"text":"Actually, sir, that that would be okay.","start":52.45,"end":53.81,"sentiment":"neutral","sentiment_score":0.05425539506333215},{"text":"Actually, the main goal of the meeting is just to give you an idea regarding our services.","start":53.81,"end":57.59,"sentiment":"neutral","sentiment_score":0.07975951888981987},{"text":"Just in case you have any future requirements or future projects, we we want to make sure the name of our company would be on your","start":58.61,"end":66.435,"sentiment":"neutral","sentiment_score":0.03906105365604162}],"sentiment":"neutral","sentiment_score":0.05284402268723799,"channel":0,"num_words":52,"start":50.894997,"end":66.435},{"sentences":[{"text":"Okay.","start":67.225006,"end":67.465004,"sentiment":"neutral","sentiment_score":0.029753167182207108},{"text":"Yeah.","start":67.465004,"end":67.545006,"sentiment":"neutral","sentiment_score":0.02574887126684189},{"text":"If you send send send through some times, I'll check my availability and get back to you.","start":67.545006,"end":72.045006,"sentiment":"neutral","sentiment_score":0.007290025625158758}],"sentiment":"neutral","sentiment_score":0.009443814425091995,"channel":1,"num_words":19,"start":67.225006,"end":72.045006},{"sentences":[{"text":"list.","start":72.115,"end":72.354996,"sentiment":"neutral","sentiment_score":-0.003922406584024429},{"text":"The twenty seventh, sir.","start":72.354996,"end":73.555,"sentiment":"neutral","sentiment_score":-0.0018804199062287807},{"text":"The the that would be Monday.","start":73.555,"end":74.854996,"sentiment":"neutral","sentiment_score":-0.020085083475957315}],"sentiment":"neutral","sentiment_score":-0.011995871551334858,"channel":0,"num_words":11,"start":72.115,"end":74.854996},{"sentences":[{"text":"Sorry?","start":75.625,"end":76.125,"sentiment":"neutral","sentiment_score":-0.02772970125079155}],"sentiment":"neutral","sentiment_score":-0.02772970125079155,"channel":1,"num_words":1,"start":75.625,"end":76.125},{"sentences":[{"text":"'27.","start":76.994995,"end":77.735,"sentiment":"neutral","sentiment_score":-0.009657884016633034},{"text":"'20","start":78.034996,"end":78.354996,"sentiment":"neutral","sentiment_score":-0.0029105357825756073}],"sentiment":"neutral","sentiment_score":-0.0062842098996043205,"channel":0,"num_words":2,"start":76.994995,"end":78.354996},{"sentences":[{"text":"Yep.","start":78.345,"end":78.845,"sentiment":"neutral","sentiment_score":-0.0005653481930494308}],"sentiment":"neutral","sentiment_score":-0.0005653481930494308,"channel":1,"num_words":1,"start":78.345,"end":78.845},{"sentences":[{"text":"'7 of this month.","start":78.354996,"end":79.64,"sentiment":"neutral","sentiment_score":-0.013281618477776647},{"text":"Okay.","start":79.86,"end":80.36,"sentiment":"neutral","sentiment_score":0.018043462187051773},{"text":"Most likely,","start":80.979996,"end":81.54,"sentiment":"neutral","sentiment_score":0.012554830871522427}],"sentiment":"neutral","sentiment_score":-0.0014247642830014229,"channel":0,"num_words":7,"start":78.354996,"end":81.54},{"sentences":[{"text":"That should","start":81.225006,"end":81.625,"sentiment":"neutral","sentiment_score":0.0397119102999568}],"sentiment":"neutral","sentiment_score":0.0397119102999568,"channel":1,"num_words":2,"start":81.225006,"end":81.625},{"sentences":[{"text":"sir,","start":81.54,"end":81.7,"sentiment":"neutral","sentiment_score":0.03807983919978142}],"sentiment":"neutral","sentiment_score":0.03807983919978142,"channel":0,"num_words":1,"start":81.54,"end":81.7},{"sentences":[{"text":"be","start":81.625,"end":81.785,"sentiment":"neutral","sentiment_score":0.039863623678684235}],"sentiment":"neutral","sentiment_score":0.039863623678684235,"channel":1,"num_words":1,"start":81.625,"end":81.785},{"sentences":[{"text":"would","start":81.7,"end":81.86,"sentiment":"neutral","sentiment_score":0.05693928897380829}],"sentiment":"neutral","sentiment_score":0.05693928897380829,"channel":0,"num_words":1,"start":81.7,"end":81.86},{"sentences":[{"text":"fine.","start":81.785,"end":82.26,"sentiment":"neutral","sentiment_score":0.058921657502651215}],"sentiment":"neutral","sentiment_score":0.058921657502651215,"channel":1,"num_words":1,"start":81.785,"end":82.26},{"sentences":[{"text":"you like to do it","start":81.86,"end":82.58,"sentiment":"neutral","sentiment_score":0.03168242424726486}],"sentiment":"neutral","sentiment_score":0.03168242424726486,"channel":0,"num_words":5,"start":81.86,"end":82.58},{"sentences":[{"text":"Yep.","start":82.5,"end":83.0,"sentiment":"neutral","sentiment_score":0.019549544900655743}],"sentiment":"neutral","sentiment_score":0.019549544900655743,"channel":1,"num_words":1,"start":82.5,"end":83.0},{"sentences":[{"text":"in the morning or in the afternoon?","start":82.58,"end":84.2,"sentiment":"neutral","sentiment_score":0.010992621071636677}],"sentiment":"neutral","sentiment_score":0.010992621071636677,"channel":0,"num_words":7,"start":82.58,"end":84.2},{"sentences":[{"text":"The afternoon would be better.","start":84.58,"end":86.12,"sentiment":"neutral","sentiment_score":0.017111578211188316}],"sentiment":"neutral","sentiment_score":0.017111578211188316,"channel":1,"num_words":5,"start":84.58,"end":86.12},{"sentences":[{"text":"1PM?","start":86.979996,"end":87.64,"sentiment":"neutral","sentiment_score":0.008830036967992783}],"sentiment":"neutral","sentiment_score":0.008830036967992783,"channel":0,"num_words":1,"start":86.979996,"end":87.64},{"sentences":[{"text":"A little bit later than that, I have a meeting at one.","start":88.58,"end":91.0,"sentiment":"neutral","sentiment_score":-0.01335619172702233},{"text":"So two","start":91.22,"end":91.86,"sentiment":"neutral","sentiment_score":0.003957214765250683}],"sentiment":"neutral","sentiment_score":-0.0108828479424119,"channel":1,"num_words":14,"start":88.58,"end":91.86},{"sentences":[{"text":"Two PM.","start":91.675,"end":92.495,"sentiment":"neutral","sentiment_score":0.006718176417052746}],"sentiment":"neutral","sentiment_score":0.006718176417052746,"channel":0,"num_words":2,"start":91.675,"end":92.495},{"sentences":[{"text":"anytime after two would be fine.","start":92.020004,"end":93.72,"sentiment":"neutral","sentiment_score":0.01277547205487887}],"sentiment":"neutral","sentiment_score":0.01277547205487887,"channel":1,"num_words":6,"start":92.020004,"end":93.72},{"sentences":[{"text":"2PM.","start":94.475,"end":95.215,"sentiment":"neutral","sentiment_score":0.028743304312229156}],"sentiment":"neutral","sentiment_score":0.028743304312229156,"channel":0,"num_words":1,"start":94.475,"end":95.215},{"sentences":[{"text":"Yep.","start":95.62,"end":96.020004,"sentiment":"neutral","sentiment_score":0.11203508079051971},{"text":"That'd be great.","start":96.020004,"end":96.75294,"sentiment":"neutral","sentiment_score":0.3114503820737203}],"sentiment":"neutral","sentiment_score":0.26159655675292015,"channel":1,"num_words":4,"start":95.62,"end":96.75294},{"sentences":[{"text":"Alright.","start":96.635,"end":97.034996,"sentiment":"neutral","sentiment_score":0.1400526762008667},{"text":"Okay.","start":97.034996,"end":97.534996,"sentiment":"neutral","sentiment_score":0.1213766634464264},{"text":"Okay.","start":97.755,"end":98.155,"sentiment":"neutral","sentiment_score":0.1283186823129654},{"text":"I'll be sending the invite, sir sir.","start":98.155,"end":100.015,"sentiment":"neutral","sentiment_score":0.1870711339371545}],"sentiment":"neutral","sentiment_score":0.169924595952034,"channel":0,"num_words":10,"start":96.635,"end":100.015},{"sentences":[{"text":"Thank you very much.","start":99.87294,"end":100.91293,"sentiment":"positive","sentiment_score":0.46999111771583557},{"text":"Cheers.","start":100.91293,"end":101.41293,"sentiment":"positive","sentiment_score":0.3418290615081787}],"sentiment":"positive","sentiment_score":0.4443587064743042,"channel":1,"num_words":5,"start":99.87294,"end":101.41293},{"sentences":[{"text":"Alright.","start":101.034996,"end":101.435,"sentiment":"neutral","sentiment_score":0.2496596872806549},{"text":"Thank you.","start":101.435,"end":101.835,"sentiment":"positive","sentiment_score":0.40814486145973206},{"text":"Have a good day, sir.","start":101.835,"end":102.635,"sentiment":"positive","sentiment_score":0.46317124366760254},{"text":"Thank you.","start":102.635,"end":103.375,"sentiment":"positive","sentiment_score":0.37148086726665497}],"sentiment":"positive","sentiment_score":0.41247673630714415,"channel":0,"num_words":10,"start":101.034996,"end":103.375},{"sentences":[{"text":"Bye.","start":102.992935,"end":103.492935,"sentiment":"neutral","sentiment_score":0.14888440072536469}],"sentiment":"neutral","sentiment_score":0.14888440072536469,"channel":1,"num_words":1,"start":102.992935,"end":103.492935}]},"summary":{"result":"success","short":"The customer, Ronald, is calling the agent, Steven, from Cloud Solution IT to inquire about a meeting they had a few months ago. Steven informs Ronald that they were unable to attend the meeting due to their busy schedule, but they hope to schedule one for July 27th at 2 PM. Ronald agrees to the meeting and Steven will send an invite."},"intents":{"segments":[{"text":"Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule. Okay. Yes.","start_word":29,"end_word":65,"intents":[{"intent":"Schedule meeting","confidence_score":0.16029339}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good afternoon. Steven, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.2640725374221802},{"text":"Good. Thanks, Ron. Okay. Wonderful.","start_word":16,"end_word":20,"sentiment":"positive","sentiment_score":0.4631955623626709},{"text":"Sir, I hope you still remember the company. Actually, we supposed to have an introductory meeting a few months ago, but what happened was the you you I I think you were not able to attend that meeting because of your busy schedule. Okay. Yes. That's right. Yes, sir. Actually, sir, that is the reason I'm calling you back right now. We're hoping back to check, sir, if you have any available scheduled this month, maybe on the last week of this July. I've got availability, but we're not looking for any partners in that particular area at this stage. Mhmm. Yeah. Actually, sir, that that would be okay. Actually, the main goal of the meeting is just to give you an idea regarding our services. Just in case you have any future requirements or future projects, we we want to make sure the name of our company would be on your Okay. Yeah. If you send send send through some times, I'll check my availability and get back to you. list. The twenty seventh, sir. The the that would be Monday. Sorry? '27. '20 Yep. '7 of this month. Okay. Most likely, That should sir, be would fine. you like to do it Yep. in the morning or in the afternoon? The afternoon would be better. 1PM? A little bit later than that, I have a meeting at one. So two Two PM. anytime after two would be fine. 2PM. Yep. That'd be great. Alright. Okay. Okay. I'll be sending the invite, sir sir.","start_word":21,"end_word":275,"sentiment":"neutral","sentiment_score":0.0002127201296389103},{"text":"Thank you very much. Cheers.","start_word":276,"end_word":280,"sentiment":"positive","sentiment_score":0.4196388721466065},{"text":"Alright.","start_word":281,"end_word":281,"sentiment":"neutral","sentiment_score":0.2496596872806549},{"text":"Thank you. Have a good day, sir. Thank you.","start_word":282,"end_word":290,"sentiment":"positive","sentiment_score":0.4256488382816314},{"text":"Bye.","start_word":291,"end_word":291,"sentiment":"neutral","sentiment_score":0.1977208107709885}],"average":{"sentiment":"neutral","sentiment_score":0.05268957955496652}}}}