{"metadata":{"transaction_key":"deprecated","request_id":"019ff34d-557f-7e63-907d-cdf286678dbf","sha256":"f2db5f4e5a5cdd4dfeb0994b7d806c241a76954bf2040eee6d49ecab23b08101","created":"2026-08-12T00:09:21.950Z","duration":264.02393,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":770,"output_tokens":76},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":858,"output_tokens":859},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":858,"output_tokens":16}},"results":{"channels":[{"alternatives":[{"transcript":"Yeah. Good morning. Sakib, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful. Thank you for asking. Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And the reason for my call today, Saket, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on the third or last week of this month. Thank you. Yeah. Yeah. I just mhmm. Yeah. Actually, sir, that that would be okay. We do we don't have any requirement at the moment. But, really, the main goal of the meetings, just to give you an idea regarding our services, just in case you have any future requirements, we want to make sure the name of our company would be on your list. Next week or maybe on last week of this month, sir. Next week, Tuesday. How about on Monday, sir? Yeah. That that that would be perfect, sir. 10:30. Alright. So so what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on August 17 at 10:30. Sir, do you mind me asking, how many end user do you got in the company? 270. Got it. And, sir, can I have your email address? Sorry. It's uh-huh. Uh-huh. Direct, sir. Right? The direct. No. No. After Islam, sack Sakib dot Islam at direct the rate. Yeah. At. Alright. N m h m r c. Alright. That that y'all dot a u. Alright. I got it got it now, sir. Alright. No worries. I'll be sending the invite right over here, Asakim. And, again, sir, thank you so much for allowing us to introduce our company. Thank you. Have a good day, Sakim. Okay? Thank you so much. Alright. Bye bye.","confidence":0.99734586,"words":[{"word":"yeah","start":3.6799998,"end":4.0,"confidence":0.7577492,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09609121084213255},{"word":"good","start":4.0,"end":4.24,"confidence":0.9930917,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.35404083132743835},{"word":"morning","start":4.24,"end":4.74,"confidence":0.8545313,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.32761409878730774},{"word":"sakib","start":5.44,"end":5.92,"confidence":0.7119229,"punctuated_word":"Sakib,","sentiment":"positive","sentiment_score":0.3395732641220093},{"word":"it's","start":5.92,"end":6.42,"confidence":0.9978717,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.2698025107383728},{"word":"ronald","start":6.72,"end":7.22,"confidence":0.9850044,"punctuated_word":"Ronald","sentiment":"neutral","sentiment_score":0.1993718147277832},{"word":"from","start":7.3599997,"end":7.8599997,"confidence":0.99837756,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.21815691888332367},{"word":"cloud","start":8.0,"end":8.48,"confidence":0.70439255,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.1984591484069824},{"word":"solution","start":8.48,"end":8.96,"confidence":0.97719795,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.23195093870162964},{"word":"it","start":8.96,"end":9.46,"confidence":0.990457,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.198000967502594},{"word":"how","start":10.16,"end":10.32,"confidence":0.96428484,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.25307369232177734},{"word":"are","start":10.32,"end":10.48,"confidence":0.9974038,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.24376578629016876},{"word":"you","start":10.48,"end":10.559999,"confidence":0.99749243,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.25751757621765137},{"word":"doing","start":10.559999,"end":10.88,"confidence":0.99625176,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.26592928171157837},{"word":"today","start":10.88,"end":11.38,"confidence":0.99784917,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.23044055700302124},{"word":"i'm","start":13.5199995,"end":14.0199995,"confidence":0.9649292,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.7184737920761108},{"word":"doing","start":14.08,"end":14.48,"confidence":0.9963869,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.7398094534873962},{"word":"wonderful","start":14.48,"end":14.98,"confidence":0.9959011,"punctuated_word":"wonderful.","sentiment":"positive","sentiment_score":0.7493534088134766},{"word":"thank","start":15.2,"end":15.36,"confidence":0.9454288,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6857228875160217},{"word":"you","start":15.36,"end":15.5199995,"confidence":0.9844847,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6757715940475464},{"word":"for","start":15.5199995,"end":15.975,"confidence":0.9366709,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6610292196273804},{"word":"asking","start":17.015,"end":17.335001,"confidence":0.99609756,"punctuated_word":"asking.","sentiment":"positive","sentiment_score":0.6243594884872437},{"word":"sakib","start":17.335001,"end":17.735,"confidence":0.76274705,"punctuated_word":"Sakib,","sentiment":"neutral","sentiment_score":0.14072224497795105},{"word":"i","start":17.735,"end":17.815,"confidence":0.9991393,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1205594837665558},{"word":"hope","start":17.815,"end":18.055,"confidence":0.9997341,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.125773623585701},{"word":"you","start":18.055,"end":18.215,"confidence":0.9997743,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.09116683900356291},{"word":"still","start":18.215,"end":18.535,"confidence":0.99807966,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.06796915829181671},{"word":"remember","start":18.535,"end":18.935001,"confidence":0.9935781,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.06673415005207062},{"word":"the","start":18.935001,"end":19.175,"confidence":0.99982905,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06781259924173355},{"word":"company","start":19.175,"end":19.575,"confidence":0.9999608,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.1163043975830078},{"word":"because","start":19.575,"end":19.815,"confidence":0.7423932,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.06253217160701752},{"word":"the","start":19.815,"end":19.975,"confidence":0.9988445,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06876835972070694},{"word":"last","start":19.975,"end":20.215,"confidence":0.9999782,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.05087929219007492},{"word":"time","start":20.215,"end":20.375,"confidence":0.99984443,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.08517314493656158},{"word":"that","start":20.375,"end":20.615,"confidence":0.99959844,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09497219324111938},{"word":"we","start":20.615,"end":20.855,"confidence":0.99982375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.10036560148000716},{"word":"touched","start":20.855,"end":21.175,"confidence":0.6393683,"punctuated_word":"touched","sentiment":"neutral","sentiment_score":0.10501952469348907},{"word":"base","start":21.175,"end":21.495,"confidence":0.9980805,"punctuated_word":"base","sentiment":"neutral","sentiment_score":0.09593719989061356},{"word":"with","start":21.495,"end":21.655,"confidence":0.99990654,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.10023218393325806},{"word":"you","start":21.655,"end":22.155,"confidence":0.99170005,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.10248100757598876},{"word":"it","start":22.535,"end":22.695,"confidence":0.99922633,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.06984605640172958},{"word":"was","start":22.695,"end":23.195,"confidence":0.99996233,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.06702001392841339},{"word":"october","start":23.415,"end":23.895,"confidence":0.6558582,"punctuated_word":"October","sentiment":"neutral","sentiment_score":0.07044606655836105},{"word":"of","start":23.895,"end":24.055,"confidence":0.8763255,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08801791071891785},{"word":"last","start":24.055,"end":24.375,"confidence":0.99969137,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.06503177434206009},{"word":"year","start":24.375,"end":24.875,"confidence":0.9767097,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":0.07279591262340546},{"word":"and","start":25.335,"end":25.815,"confidence":0.9993031,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.06213149428367615},{"word":"during","start":25.815,"end":26.135,"confidence":0.99904853,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.05835458263754845},{"word":"that","start":26.135,"end":26.375,"confidence":0.9998311,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.059693843126297},{"word":"time","start":26.375,"end":26.775002,"confidence":0.998119,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.05384103208780289},{"word":"i","start":26.775002,"end":26.935001,"confidence":0.9998116,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06983792781829834},{"word":"was","start":26.935001,"end":27.415,"confidence":0.9999826,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.06525441259145737},{"word":"trying","start":27.415,"end":27.895,"confidence":0.99961615,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.07793768495321274},{"word":"to","start":27.895,"end":28.135,"confidence":0.9995943,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07231757789850235},{"word":"arrange","start":28.135,"end":28.455,"confidence":0.9999218,"punctuated_word":"arrange","sentiment":"neutral","sentiment_score":0.07693188637495041},{"word":"a","start":28.455,"end":28.615,"confidence":0.9996953,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0872134417295456},{"word":"meeting","start":28.615,"end":29.015,"confidence":0.9999517,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.07863029837608337},{"word":"with","start":29.015,"end":29.255001,"confidence":0.9995491,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0821751207113266},{"word":"you","start":29.255001,"end":29.755001,"confidence":0.9994431,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11056461930274963},{"word":"together","start":30.14,"end":30.539999,"confidence":0.9988431,"punctuated_word":"together","sentiment":"neutral","sentiment_score":0.09961427748203278},{"word":"with","start":30.539999,"end":30.779999,"confidence":0.99989784,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1064101830124855},{"word":"my","start":30.779999,"end":31.02,"confidence":0.9998653,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.1328679770231247},{"word":"cto","start":31.02,"end":31.52,"confidence":0.98649865,"punctuated_word":"CTO,","sentiment":"neutral","sentiment_score":0.10935115069150925},{"word":"mister","start":31.66,"end":32.06,"confidence":0.9940636,"punctuated_word":"mister","sentiment":"neutral","sentiment_score":0.10694916546344756},{"word":"bajit","start":32.06,"end":32.56,"confidence":0.70602196,"punctuated_word":"Bajit","sentiment":"neutral","sentiment_score":0.08941110968589783},{"word":"singh","start":32.62,"end":33.1,"confidence":0.9162489,"punctuated_word":"Singh,","sentiment":"neutral","sentiment_score":0.10754334181547164},{"word":"to","start":33.1,"end":33.42,"confidence":0.999892,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11847154051065444},{"word":"introduce","start":33.42,"end":33.92,"confidence":0.9998461,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.09062012284994124},{"word":"our","start":33.98,"end":34.22,"confidence":0.9998852,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10847530514001846},{"word":"company","start":34.22,"end":34.62,"confidence":0.99996793,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.12080010771751404},{"word":"and","start":34.62,"end":34.7,"confidence":0.9870378,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1429881751537323},{"word":"our","start":34.7,"end":35.02,"confidence":0.9996593,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10748005658388138},{"word":"services","start":35.02,"end":35.52,"confidence":0.99966496,"punctuated_word":"services.","sentiment":"neutral","sentiment_score":0.09495677798986436},{"word":"name","start":36.54,"end":36.86,"confidence":0.9987863,"punctuated_word":"Name","sentiment":"neutral","sentiment_score":0.09631170332431792},{"word":"of","start":36.86,"end":37.02,"confidence":0.9999788,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07430890947580338},{"word":"the","start":37.02,"end":37.1,"confidence":0.9999423,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07832968980073929},{"word":"company","start":37.1,"end":37.579998,"confidence":0.9999684,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.08921334147453308},{"word":"again","start":37.579998,"end":38.059998,"confidence":0.81970835,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":0.0958387553691864},{"word":"it's","start":38.059998,"end":38.559998,"confidence":0.99486697,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.10495948791503906},{"word":"cloud","start":38.78,"end":39.28,"confidence":0.8127093,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.10557539761066435},{"word":"solution","start":39.5,"end":40.0,"confidence":0.98031807,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.1008823812007904},{"word":"it","start":40.059998,"end":40.559998,"confidence":0.98743236,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.0833669900894165},{"word":"we","start":41.5,"end":41.739998,"confidence":0.6144931,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.0786706879734993},{"word":"are","start":41.739998,"end":41.9,"confidence":0.99941313,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.07693790644407272},{"word":"a","start":41.9,"end":42.4,"confidence":0.99953413,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09957078844308852},{"word":"managed","start":42.7,"end":43.1,"confidence":0.8908864,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":0.10766497254371644},{"word":"service","start":43.1,"end":43.5,"confidence":0.99977416,"punctuated_word":"service","sentiment":"neutral","sentiment_score":0.07319846749305725},{"word":"provider","start":43.5,"end":44.0,"confidence":0.99875426,"punctuated_word":"provider.","sentiment":"neutral","sentiment_score":0.08431938290596008},{"word":"we","start":44.655003,"end":44.815002,"confidence":0.9998821,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.07413114607334137},{"word":"are","start":44.815002,"end":44.895,"confidence":0.9991141,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.07808290421962738},{"word":"also","start":44.895,"end":45.375,"confidence":0.998456,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.08383879065513611},{"word":"microsoft","start":45.375,"end":45.855,"confidence":0.81254286,"punctuated_word":"Microsoft","sentiment":"neutral","sentiment_score":0.1031188741326332},{"word":"trusted","start":45.855,"end":46.255,"confidence":0.9693727,"punctuated_word":"trusted","sentiment":"neutral","sentiment_score":0.11356870830059052},{"word":"partner","start":46.255,"end":46.755,"confidence":0.9994229,"punctuated_word":"partner","sentiment":"neutral","sentiment_score":0.12431634962558746},{"word":"providing","start":46.975002,"end":47.455,"confidence":0.6960574,"punctuated_word":"providing","sentiment":"neutral","sentiment_score":0.11001315712928772},{"word":"services","start":47.455,"end":47.955,"confidence":0.99988973,"punctuated_word":"services","sentiment":"neutral","sentiment_score":0.08386830240488052},{"word":"for","start":48.015,"end":48.415,"confidence":0.9994747,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.116742804646492},{"word":"cloud","start":48.415,"end":48.815002,"confidence":0.9862329,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.12128814309835434},{"word":"solution","start":48.815002,"end":49.315002,"confidence":0.99363863,"punctuated_word":"solution,","sentiment":"neutral","sentiment_score":0.11067589372396468},{"word":"cybersecurity","start":50.175,"end":50.675,"confidence":0.861135,"punctuated_word":"cybersecurity,","sentiment":"neutral","sentiment_score":0.09103047847747804},{"word":"backup","start":51.215,"end":51.535,"confidence":0.9505277,"punctuated_word":"backup","sentiment":"neutral","sentiment_score":0.08588501065969467},{"word":"and","start":51.535,"end":51.695,"confidence":0.8532767,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1032913103699684},{"word":"recovery","start":51.695,"end":52.195,"confidence":0.98688704,"punctuated_word":"recovery,","sentiment":"neutral","sentiment_score":0.10594016313552856},{"word":"sharepoint","start":52.415,"end":52.915,"confidence":0.9842294,"punctuated_word":"SharePoint,","sentiment":"neutral","sentiment_score":0.09622196853160858},{"word":"manage","start":53.695,"end":54.095,"confidence":0.6294898,"punctuated_word":"Manage","sentiment":"neutral","sentiment_score":0.09686140716075896},{"word":"three","start":54.095,"end":54.255,"confidence":0.9899733,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.09285078942775726},{"word":"sixty","start":54.255,"end":54.735,"confidence":0.95403355,"punctuated_word":"sixty","sentiment":"neutral","sentiment_score":0.08302028477191925},{"word":"five","start":54.735,"end":55.215,"confidence":0.9883665,"punctuated_word":"five,","sentiment":"neutral","sentiment_score":0.09883062541484831},{"word":"power","start":55.215,"end":55.695,"confidence":0.9949485,"punctuated_word":"Power","sentiment":"neutral","sentiment_score":0.12563835084438324},{"word":"bi","start":55.695,"end":56.195,"confidence":0.9352174,"punctuated_word":"BI,","sentiment":"neutral","sentiment_score":0.1094774454832077},{"word":"power","start":56.255,"end":56.495003,"confidence":0.9405452,"punctuated_word":"Power","sentiment":"neutral","sentiment_score":0.11247692257165907},{"word":"apps","start":56.495003,"end":56.815002,"confidence":0.674738,"punctuated_word":"Apps,","sentiment":"neutral","sentiment_score":0.09452333301305772},{"word":"and","start":56.815002,"end":56.975,"confidence":0.9952898,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08208104223012924},{"word":"many","start":56.975,"end":57.295002,"confidence":0.99494934,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.07934419810771942},{"word":"more","start":57.295002,"end":57.795002,"confidence":0.9974673,"punctuated_word":"more.","sentiment":"neutral","sentiment_score":0.07299968600273132},{"word":"and","start":58.260002,"end":58.58,"confidence":0.9996061,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.040292851626873016},{"word":"the","start":58.58,"end":58.9,"confidence":0.6971804,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03030867874622345},{"word":"reason","start":58.9,"end":59.22,"confidence":0.99879825,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.03892328590154648},{"word":"for","start":59.22,"end":59.46,"confidence":0.9998503,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04086104407906532},{"word":"my","start":59.46,"end":59.54,"confidence":0.99976355,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.057246703654527664},{"word":"call","start":59.54,"end":59.78,"confidence":0.9997814,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.050975702702999115},{"word":"today","start":59.78,"end":60.28,"confidence":0.9987217,"punctuated_word":"today,","sentiment":"neutral","sentiment_score":0.07246929407119751},{"word":"saket","start":60.66,"end":61.16,"confidence":0.5605244,"punctuated_word":"Saket,","sentiment":"neutral","sentiment_score":0.058899715542793274},{"word":"same","start":61.86,"end":62.1,"confidence":0.81424356,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.06561675667762756},{"word":"thing","start":62.1,"end":62.34,"confidence":0.99973506,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.07509393244981766},{"word":"as","start":62.34,"end":62.5,"confidence":0.9998895,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.07995052635669708},{"word":"before","start":62.5,"end":63.0,"confidence":0.8698566,"punctuated_word":"before,","sentiment":"neutral","sentiment_score":0.06451024860143661},{"word":"we're","start":63.78,"end":64.020004,"confidence":0.9988798,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.0349186435341835},{"word":"only","start":64.020004,"end":64.34,"confidence":0.9999478,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.041210729628801346},{"word":"hoping","start":64.34,"end":64.66,"confidence":0.99942064,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.06337974220514297},{"word":"to","start":64.66,"end":64.82,"confidence":0.9998895,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0716966986656189},{"word":"arrange","start":64.82,"end":65.22,"confidence":0.99983156,"punctuated_word":"arrange","sentiment":"neutral","sentiment_score":0.07834600657224655},{"word":"an","start":65.22,"end":65.54,"confidence":0.9992956,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.07454069703817368},{"word":"introductory","start":65.54,"end":66.04,"confidence":0.99756396,"punctuated_word":"introductory","sentiment":"neutral","sentiment_score":0.07548792660236359},{"word":"meeting","start":66.26,"end":66.66,"confidence":0.99952936,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.07427164912223816},{"word":"with","start":66.66,"end":66.82,"confidence":0.9996743,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.09304143488407136},{"word":"you","start":66.82,"end":67.06,"confidence":0.9998436,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1029786467552185},{"word":"simply","start":67.06,"end":67.38,"confidence":0.93392533,"punctuated_word":"simply","sentiment":"neutral","sentiment_score":0.0982019454240799},{"word":"to","start":67.38,"end":67.54,"confidence":0.998998,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1049281358718872},{"word":"introduce","start":67.54,"end":68.020004,"confidence":0.9996892,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.06271996349096298},{"word":"our","start":68.020004,"end":68.26,"confidence":0.99825877,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.07746939361095428},{"word":"company","start":68.26,"end":68.76,"confidence":0.9999275,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.08654175698757172},{"word":"only","start":69.14,"end":69.46,"confidence":0.92183053,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.12267742305994034},{"word":"for","start":69.46,"end":69.7,"confidence":0.9997938,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.09963451325893402},{"word":"future","start":69.7,"end":70.1,"confidence":0.9956786,"punctuated_word":"future","sentiment":"neutral","sentiment_score":0.10653179883956908},{"word":"reference","start":70.1,"end":70.6,"confidence":0.8494123,"punctuated_word":"reference.","sentiment":"neutral","sentiment_score":0.08531993627548218},{"word":"and","start":71.525,"end":72.025,"confidence":0.9991804,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.06618261337280273},{"word":"we're","start":72.165,"end":72.485,"confidence":0.99936557,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.07050689309835434},{"word":"hoping","start":72.485,"end":72.725,"confidence":0.9999416,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.06812157481908798},{"word":"that","start":72.725,"end":72.965,"confidence":0.99986064,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.09017857909202576},{"word":"you","start":72.965,"end":73.045,"confidence":0.9952361,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07933903485536575},{"word":"have","start":73.045,"end":73.205,"confidence":0.99970335,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.06311281025409698},{"word":"an","start":73.205,"end":73.365,"confidence":0.99607265,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.067838653922081},{"word":"available","start":73.365,"end":73.845,"confidence":0.9998914,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.04566320776939392},{"word":"time","start":73.845,"end":74.005,"confidence":0.99940884,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.060923993587493896},{"word":"this","start":74.005,"end":74.244995,"confidence":0.99825555,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.061425331979990005},{"word":"coming","start":74.244995,"end":74.564995,"confidence":0.99937373,"punctuated_word":"coming","sentiment":"neutral","sentiment_score":0.05135232582688331},{"word":"week","start":74.564995,"end":75.064995,"confidence":0.8745637,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.049249112606048584},{"word":"maybe","start":75.365,"end":75.765,"confidence":0.99882716,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.0605640709400177},{"word":"on","start":75.765,"end":76.265,"confidence":0.99525225,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.05787206441164017},{"word":"the","start":76.325,"end":76.405,"confidence":0.6871273,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05178409069776535},{"word":"third","start":76.405,"end":76.725,"confidence":0.99886656,"punctuated_word":"third","sentiment":"neutral","sentiment_score":0.048377372324466705},{"word":"or","start":76.725,"end":77.225,"confidence":0.99831957,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.0432729497551918},{"word":"last","start":77.284996,"end":77.604996,"confidence":0.9982515,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.028677189722657204},{"word":"week","start":77.604996,"end":77.845,"confidence":0.9995535,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.03131496161222458},{"word":"of","start":77.845,"end":77.924995,"confidence":0.9991955,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.040440697222948074},{"word":"this","start":77.924995,"end":78.165,"confidence":0.99989045,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.033332936465740204},{"word":"month","start":78.165,"end":78.665,"confidence":0.949157,"punctuated_word":"month.","sentiment":"neutral","sentiment_score":0.03821057081222534},{"word":"thank","start":85.3,"end":85.8,"confidence":0.611395,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.24479079246520996},{"word":"you","start":92.5,"end":93.0,"confidence":0.9943731,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.07962577044963837},{"word":"yeah","start":96.995,"end":97.495,"confidence":0.7483438,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.03860057145357132},{"word":"yeah","start":102.915,"end":103.315,"confidence":0.7945448,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.005543692037463188},{"word":"i","start":103.315,"end":103.395004,"confidence":0.7311126,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.018284626305103305},{"word":"just","start":103.395004,"end":103.635,"confidence":0.4748614,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.004385609179735184},{"word":"mhmm","start":104.435,"end":104.935,"confidence":0.9312081,"punctuated_word":"mhmm.","sentiment":"neutral","sentiment_score":0.01078133936971426},{"word":"yeah","start":108.755005,"end":108.835,"confidence":0.5900185,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04512853175401688},{"word":"actually","start":108.835,"end":109.235,"confidence":0.83382416,"punctuated_word":"Actually,","sentiment":"neutral","sentiment_score":0.06506356596946716},{"word":"sir","start":109.235,"end":109.315,"confidence":0.9348104,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.090356707572937},{"word":"that","start":109.315,"end":109.475,"confidence":0.86014605,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.12745095789432526},{"word":"that","start":109.475,"end":109.635,"confidence":0.88257825,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.12320195138454436},{"word":"would","start":109.635,"end":109.875,"confidence":0.9870718,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.1114768385887146},{"word":"be","start":109.875,"end":109.955,"confidence":0.973111,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.13414965569972992},{"word":"okay","start":109.955,"end":110.355,"confidence":0.97811294,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.09792980551719666},{"word":"we","start":110.355,"end":110.515,"confidence":0.84374374,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.023836731910705566},{"word":"do","start":110.515,"end":111.015,"confidence":0.6775027,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.036388546228408813},{"word":"we","start":112.32,"end":112.4,"confidence":0.47393176,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.02240929752588272},{"word":"don't","start":112.4,"end":112.72,"confidence":0.9926263,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":0.01496969908475876},{"word":"have","start":112.72,"end":112.8,"confidence":0.98115027,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.002545297145843506},{"word":"any","start":112.8,"end":113.12,"confidence":0.99904054,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.00908154994249344},{"word":"requirement","start":113.12,"end":113.62,"confidence":0.998055,"punctuated_word":"requirement","sentiment":"neutral","sentiment_score":-0.023306816816329956},{"word":"at","start":113.76,"end":113.920006,"confidence":0.9997831,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.0460299551486969},{"word":"the","start":113.920006,"end":114.0,"confidence":0.99976915,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.011611796915531158},{"word":"moment","start":114.0,"end":114.5,"confidence":0.95401716,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.024916868656873703},{"word":"but","start":114.880005,"end":115.380005,"confidence":0.94312036,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":0.04962749779224396},{"word":"really","start":116.0,"end":116.5,"confidence":0.88693184,"punctuated_word":"really,","sentiment":"neutral","sentiment_score":0.07677440345287323},{"word":"the","start":116.64,"end":116.96,"confidence":0.999584,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08166893571615219},{"word":"main","start":116.96,"end":117.12,"confidence":0.9282336,"punctuated_word":"main","sentiment":"neutral","sentiment_score":0.09619305282831192},{"word":"goal","start":117.12,"end":117.36,"confidence":0.99501246,"punctuated_word":"goal","sentiment":"neutral","sentiment_score":0.10039649158716202},{"word":"of","start":117.36,"end":117.520004,"confidence":0.9996799,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.11431114375591278},{"word":"the","start":117.520004,"end":117.68,"confidence":0.9991085,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1093837469816208},{"word":"meetings","start":117.68,"end":118.16,"confidence":0.7340381,"punctuated_word":"meetings,","sentiment":"neutral","sentiment_score":0.14174288511276245},{"word":"just","start":118.16,"end":118.32,"confidence":0.9992773,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.21346373856067655},{"word":"to","start":118.32,"end":118.4,"confidence":0.99985266,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18761107325553897},{"word":"give","start":118.4,"end":118.560005,"confidence":0.9999471,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.19543768465518951},{"word":"you","start":118.560005,"end":118.72,"confidence":0.999765,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1961769461631775},{"word":"an","start":118.72,"end":118.880005,"confidence":0.9988569,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.15872308611869812},{"word":"idea","start":118.880005,"end":119.380005,"confidence":0.9995147,"punctuated_word":"idea","sentiment":"neutral","sentiment_score":0.16384640336036682},{"word":"regarding","start":120.32,"end":120.8,"confidence":0.6314164,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":0.139949232339859},{"word":"our","start":120.8,"end":121.04,"confidence":0.9998989,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.11225448548793791},{"word":"services","start":121.04,"end":121.54,"confidence":0.9099671,"punctuated_word":"services,","sentiment":"neutral","sentiment_score":0.1545291393995285},{"word":"just","start":122.16,"end":122.4,"confidence":0.998642,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.18715748190879825},{"word":"in","start":122.4,"end":122.560005,"confidence":0.9999131,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.1936640739440918},{"word":"case","start":122.560005,"end":122.8,"confidence":0.99997723,"punctuated_word":"case","sentiment":"neutral","sentiment_score":0.18600670993328097},{"word":"you","start":122.8,"end":122.880005,"confidence":0.9936052,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15656083822250366},{"word":"have","start":122.880005,"end":123.12,"confidence":0.9997924,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.15901146829128265},{"word":"any","start":123.12,"end":123.62,"confidence":0.99988925,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.1565645933151245},{"word":"future","start":124.240005,"end":124.64,"confidence":0.98432446,"punctuated_word":"future","sentiment":"neutral","sentiment_score":0.07185790687799454},{"word":"requirements","start":124.64,"end":125.14,"confidence":0.9862877,"punctuated_word":"requirements,","sentiment":"neutral","sentiment_score":0.13783642649650574},{"word":"we","start":126.345,"end":126.505,"confidence":0.9769031,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1782100796699524},{"word":"want","start":126.505,"end":126.744995,"confidence":0.99960905,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.2006249725818634},{"word":"to","start":126.744995,"end":126.825,"confidence":0.9998913,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.19756942987442017},{"word":"make","start":126.825,"end":126.985,"confidence":0.9999548,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.15842342376708984},{"word":"sure","start":126.985,"end":127.145,"confidence":0.9999,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.18017704784870148},{"word":"the","start":127.145,"end":127.305,"confidence":0.9957235,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1833001971244812},{"word":"name","start":127.305,"end":127.545,"confidence":0.99981314,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.11260583996772766},{"word":"of","start":127.545,"end":127.625,"confidence":0.9992962,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.1725637912750244},{"word":"our","start":127.625,"end":127.784996,"confidence":0.9885423,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.13922211527824402},{"word":"company","start":127.784996,"end":128.185,"confidence":0.99993634,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.1254182755947113},{"word":"would","start":128.185,"end":128.425,"confidence":0.9996704,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.20030725002288816},{"word":"be","start":128.425,"end":128.505,"confidence":0.99986017,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.1703723818063736},{"word":"on","start":128.505,"end":128.665,"confidence":0.99451375,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1298118531703949},{"word":"your","start":128.665,"end":128.825,"confidence":0.99835134,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.14606282114982605},{"word":"list","start":128.825,"end":129.325,"confidence":0.9918132,"punctuated_word":"list.","sentiment":"neutral","sentiment_score":0.06235756352543831},{"word":"next","start":137.305,"end":137.705,"confidence":0.92312473,"punctuated_word":"Next","sentiment":"neutral","sentiment_score":0.02272008545696735},{"word":"week","start":137.705,"end":138.025,"confidence":0.99992955,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.02477102540433407},{"word":"or","start":138.025,"end":138.265,"confidence":0.94559866,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.03610996901988983},{"word":"maybe","start":138.265,"end":138.58499,"confidence":0.9973767,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.030696295201778412},{"word":"on","start":138.58499,"end":138.905,"confidence":0.9975431,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.02930612862110138},{"word":"last","start":138.905,"end":139.305,"confidence":0.97446173,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.025077708065509796},{"word":"week","start":139.305,"end":139.625,"confidence":0.9999188,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.02989892475306988},{"word":"of","start":139.625,"end":139.86499,"confidence":0.9994381,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03576294705271721},{"word":"this","start":139.86499,"end":140.025,"confidence":0.99988544,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.03157412260770798},{"word":"month","start":140.025,"end":140.4,"confidence":0.9998884,"punctuated_word":"month,","sentiment":"neutral","sentiment_score":0.022847548127174377},{"word":"sir","start":142.64,"end":142.95999,"confidence":0.7631688,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.01653154380619526},{"word":"next","start":142.95999,"end":143.36,"confidence":0.9836939,"punctuated_word":"Next","sentiment":"neutral","sentiment_score":0.03556253761053085},{"word":"week","start":143.36,"end":143.59999,"confidence":0.8387898,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.028730254620313644},{"word":"tuesday","start":143.59999,"end":144.09999,"confidence":0.9586418,"punctuated_word":"Tuesday.","sentiment":"neutral","sentiment_score":0.04066917300224304},{"word":"how","start":146.79999,"end":146.95999,"confidence":0.84801245,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.052040960639715195},{"word":"about","start":146.95999,"end":147.28,"confidence":0.99916196,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.05932598188519478},{"word":"on","start":147.28,"end":147.78,"confidence":0.99156624,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.05429736152291298},{"word":"monday","start":147.84,"end":148.34,"confidence":0.99756,"punctuated_word":"Monday,","sentiment":"neutral","sentiment_score":0.07639842480421066},{"word":"sir","start":148.48,"end":148.98,"confidence":0.99223787,"punctuated_word":"sir?","sentiment":"neutral","sentiment_score":0.07509118318557739},{"word":"yeah","start":152.72,"end":153.04,"confidence":0.9914998,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.3650155067443848},{"word":"that","start":153.04,"end":153.2,"confidence":0.7123861,"punctuated_word":"That","sentiment":"positive","sentiment_score":0.5683410167694092},{"word":"that","start":153.2,"end":153.36,"confidence":0.98067576,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.6410685181617737},{"word":"that","start":153.36,"end":153.51999,"confidence":0.88380075,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.6882316470146179},{"word":"would","start":153.51999,"end":153.76,"confidence":0.8086236,"punctuated_word":"would","sentiment":"positive","sentiment_score":0.669350802898407},{"word":"be","start":153.76,"end":153.92,"confidence":0.9879517,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.7007758617401123},{"word":"perfect","start":153.92,"end":154.23999,"confidence":0.9967937,"punctuated_word":"perfect,","sentiment":"positive","sentiment_score":0.6636108160018921},{"word":"sir","start":154.23999,"end":154.48,"confidence":0.95199597,"punctuated_word":"sir.","sentiment":"positive","sentiment_score":0.5155290961265564},{"word":"10:30","start":154.48,"end":155.37999,"confidence":0.8895479,"punctuated_word":"10:30.","sentiment":"neutral","sentiment_score":0.14118506014347076},{"word":"alright","start":156.495,"end":156.89499,"confidence":0.99735475,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.16428616642951965},{"word":"so","start":156.89499,"end":157.135,"confidence":0.99839705,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1190974786877632},{"word":"so","start":157.135,"end":157.295,"confidence":0.97940147,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.13332274556159973},{"word":"what","start":157.295,"end":157.53499,"confidence":0.99887043,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.16036278009414673},{"word":"i'll","start":157.53499,"end":157.69499,"confidence":0.999707,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1532788872718811},{"word":"be","start":157.69499,"end":157.775,"confidence":0.9998585,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.15878060460090637},{"word":"doing","start":157.775,"end":158.095,"confidence":0.9935303,"punctuated_word":"doing,","sentiment":"neutral","sentiment_score":0.1849810481071472},{"word":"i'll","start":158.095,"end":158.25499,"confidence":0.9997804,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1563270092010498},{"word":"be","start":158.25499,"end":158.415,"confidence":0.99962723,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.15901118516921997},{"word":"sending","start":158.415,"end":158.735,"confidence":0.99995005,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.14211547374725342},{"word":"you","start":158.735,"end":158.81499,"confidence":0.8802716,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15814803540706637},{"word":"a","start":158.81499,"end":158.97499,"confidence":0.99674726,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1694420874118805},{"word":"calendar","start":158.97499,"end":159.47499,"confidence":0.99875224,"punctuated_word":"calendar","sentiment":"neutral","sentiment_score":0.1298642456531525},{"word":"invite","start":159.53499,"end":159.935,"confidence":0.95643663,"punctuated_word":"invite.","sentiment":"neutral","sentiment_score":0.13184648752212524},{"word":"again","start":159.935,"end":160.33499,"confidence":0.9687063,"punctuated_word":"Again,","sentiment":"neutral","sentiment_score":0.0923924595117569},{"word":"the","start":160.33499,"end":160.83499,"confidence":0.96139973,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0980423390865326},{"word":"meeting","start":160.89499,"end":161.215,"confidence":0.99761665,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.08936675637960434},{"word":"date","start":161.215,"end":161.53499,"confidence":0.94907117,"punctuated_word":"date,","sentiment":"neutral","sentiment_score":0.07914634048938751},{"word":"sir","start":161.53499,"end":162.03499,"confidence":0.9979017,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.09063898026943208},{"word":"that","start":162.415,"end":162.575,"confidence":0.9893756,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06764723360538483},{"word":"would","start":162.575,"end":162.735,"confidence":0.9435097,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.06949569284915924},{"word":"be","start":162.735,"end":162.89499,"confidence":0.99901867,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.062441546469926834},{"word":"on","start":162.89499,"end":163.055,"confidence":0.755634,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.061356041580438614},{"word":"august","start":163.055,"end":163.50499,"confidence":0.975524,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.05325494706630707},{"word":"17","start":163.50499,"end":163.95499,"confidence":0.975524,"punctuated_word":"17","sentiment":"neutral","sentiment_score":0.06585244834423065},{"word":"at","start":164.095,"end":164.33499,"confidence":0.99878126,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.06295698881149292},{"word":"10:30","start":164.33499,"end":165.075,"confidence":0.99981844,"punctuated_word":"10:30.","sentiment":"neutral","sentiment_score":0.052218399941921234},{"word":"sir","start":166.33499,"end":166.495,"confidence":0.7482101,"punctuated_word":"Sir,","sentiment":"neutral","sentiment_score":0.03037731535732746},{"word":"do","start":166.495,"end":166.655,"confidence":0.9994368,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.02062014304101467},{"word":"you","start":166.655,"end":166.735,"confidence":0.99804556,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.028629116714000705},{"word":"mind","start":166.735,"end":166.97499,"confidence":0.9998275,"punctuated_word":"mind","sentiment":"neutral","sentiment_score":0.022142626345157623},{"word":"me","start":166.97499,"end":167.055,"confidence":0.9885301,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.02705296128988266},{"word":"asking","start":167.055,"end":167.375,"confidence":0.76186544,"punctuated_word":"asking,","sentiment":"neutral","sentiment_score":0.014297492802143095},{"word":"how","start":167.375,"end":167.53499,"confidence":0.9995943,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.007077069953083992},{"word":"many","start":167.53499,"end":167.775,"confidence":0.9994942,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.010915526188910007},{"word":"end","start":167.775,"end":167.935,"confidence":0.99755305,"punctuated_word":"end","sentiment":"neutral","sentiment_score":0.009239417500793934},{"word":"user","start":167.935,"end":168.25499,"confidence":0.7927029,"punctuated_word":"user","sentiment":"neutral","sentiment_score":0.009717319160699844},{"word":"do","start":168.25499,"end":168.33499,"confidence":0.99578273,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.002943192608654499},{"word":"you","start":168.33499,"end":168.415,"confidence":0.99973744,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.006617947481572628},{"word":"got","start":168.415,"end":168.655,"confidence":0.63511807,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.007973384112119675},{"word":"in","start":168.655,"end":168.735,"confidence":0.9998061,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.00530988397076726},{"word":"the","start":168.735,"end":168.89499,"confidence":0.99963737,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.008758706972002983},{"word":"company","start":168.89499,"end":169.39499,"confidence":0.99960256,"punctuated_word":"company?","sentiment":"neutral","sentiment_score":0.00843270868062973},{"word":"270","start":175.04999,"end":176.26999,"confidence":0.99069804,"punctuated_word":"270.","sentiment":"neutral","sentiment_score":0.004911442752927542},{"word":"got","start":180.40999,"end":180.65,"confidence":0.99734586,"punctuated_word":"Got","sentiment":"neutral","sentiment_score":0.017932474613189697},{"word":"it","start":180.65,"end":180.81,"confidence":0.9717923,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.01651735231280327},{"word":"and","start":180.81,"end":181.04999,"confidence":0.93899375,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.013867228291928768},{"word":"sir","start":181.04999,"end":181.29,"confidence":0.99928224,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.01815507560968399},{"word":"can","start":181.29,"end":181.45,"confidence":0.9997751,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.012418829835951328},{"word":"i","start":181.45,"end":181.53,"confidence":0.9997888,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.013409314677119257},{"word":"have","start":181.53,"end":181.61,"confidence":0.99996877,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.01420984137803316},{"word":"your","start":181.61,"end":181.84999,"confidence":0.9995308,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.009876921772956848},{"word":"email","start":181.84999,"end":182.17,"confidence":0.9998667,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.011886714957654476},{"word":"address","start":182.17,"end":182.67,"confidence":0.9994185,"punctuated_word":"address?","sentiment":"neutral","sentiment_score":0.008800765499472618},{"word":"sorry","start":194.135,"end":194.375,"confidence":0.9499829,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.017541103065013885},{"word":"it's","start":194.375,"end":194.875,"confidence":0.99685615,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.012342202477157116},{"word":"uh-huh","start":209.17001,"end":209.25,"confidence":0.8925071,"punctuated_word":"uh-huh.","sentiment":"neutral","sentiment_score":-0.0017560095293447375},{"word":"uh-huh","start":209.25,"end":209.57,"confidence":0.93028104,"punctuated_word":"Uh-huh.","sentiment":"neutral","sentiment_score":-0.0021405683364719152},{"word":"direct","start":209.57,"end":210.05,"confidence":0.9734709,"punctuated_word":"Direct,","sentiment":"neutral","sentiment_score":-0.0032165907323360443},{"word":"sir","start":210.05,"end":210.45001,"confidence":0.99939215,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":-0.002034460660070181},{"word":"right","start":210.45001,"end":210.95001,"confidence":0.9974364,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":-0.0033645255025476217},{"word":"the","start":213.755,"end":213.99501,"confidence":0.8868696,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.006989876739680767},{"word":"direct","start":213.99501,"end":214.49501,"confidence":0.5823128,"punctuated_word":"direct.","sentiment":"neutral","sentiment_score":-0.007899126037955284},{"word":"no","start":218.475,"end":218.975,"confidence":0.86374176,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.08119678497314453},{"word":"no","start":218.995,"end":219.495,"confidence":0.91364396,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.08727289736270905},{"word":"after","start":219.515,"end":220.015,"confidence":0.76260805,"punctuated_word":"After","sentiment":"neutral","sentiment_score":-0.07093428075313568},{"word":"islam","start":220.715,"end":221.215,"confidence":0.5527858,"punctuated_word":"Islam,","sentiment":"neutral","sentiment_score":-0.05903581529855728},{"word":"sack","start":221.675,"end":222.155,"confidence":0.12438019,"punctuated_word":"sack","sentiment":"neutral","sentiment_score":-0.06578927487134933},{"word":"sakib","start":222.315,"end":222.815,"confidence":0.4797355,"punctuated_word":"Sakib","sentiment":"neutral","sentiment_score":-0.027360577136278152},{"word":"dot","start":223.35501,"end":223.595,"confidence":0.7775166,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":-0.01105794683098793},{"word":"islam","start":223.595,"end":224.095,"confidence":0.853784,"punctuated_word":"Islam","sentiment":"neutral","sentiment_score":-0.012425343506038187},{"word":"at","start":224.70999,"end":224.95,"confidence":0.9961527,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.016484640538692474},{"word":"direct","start":224.95,"end":225.45,"confidence":0.99382126,"punctuated_word":"direct","sentiment":"neutral","sentiment_score":-0.020140990614891052},{"word":"the","start":229.83,"end":230.06999,"confidence":0.6873703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.007138501852750778},{"word":"rate","start":230.06999,"end":230.56999,"confidence":0.7732698,"punctuated_word":"rate.","sentiment":"neutral","sentiment_score":-0.007325149141252041},{"word":"yeah","start":237.11,"end":237.51,"confidence":0.8149568,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.00479638809338212},{"word":"at","start":237.51,"end":238.01,"confidence":0.84538287,"punctuated_word":"At.","sentiment":"neutral","sentiment_score":0.00194866256788373},{"word":"alright","start":241.715,"end":242.215,"confidence":0.8980063,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.012053455226123331},{"word":"n","start":242.595,"end":243.095,"confidence":0.5938618,"punctuated_word":"N","sentiment":"neutral","sentiment_score":0.002475738525390625},{"word":"m","start":243.155,"end":243.55501,"confidence":0.4190447,"punctuated_word":"m","sentiment":"neutral","sentiment_score":0.004665112588554621},{"word":"h","start":243.55501,"end":243.715,"confidence":0.9598202,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.005574381444603205},{"word":"m","start":243.715,"end":243.795,"confidence":0.9843366,"punctuated_word":"m","sentiment":"neutral","sentiment_score":0.005038457922637463},{"word":"r","start":243.795,"end":244.035,"confidence":0.9940374,"punctuated_word":"r","sentiment":"neutral","sentiment_score":0.004741346929222345},{"word":"c","start":244.035,"end":244.355,"confidence":0.92614293,"punctuated_word":"c.","sentiment":"neutral","sentiment_score":0.0056383959017694},{"word":"alright","start":244.355,"end":244.835,"confidence":0.8688644,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.026548877358436584},{"word":"that","start":244.835,"end":245.075,"confidence":0.7997259,"punctuated_word":"That","sentiment":"neutral","sentiment_score":0.02160169929265976},{"word":"that","start":245.075,"end":245.395,"confidence":0.7688445,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.020060144364833832},{"word":"y'all","start":245.395,"end":245.635,"confidence":0.64839303,"punctuated_word":"y'all","sentiment":"neutral","sentiment_score":0.024742599576711655},{"word":"dot","start":245.635,"end":245.795,"confidence":0.64595294,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":0.012406643480062485},{"word":"a","start":245.795,"end":245.955,"confidence":0.90952516,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.011997118592262268},{"word":"u","start":245.955,"end":246.455,"confidence":0.98235804,"punctuated_word":"u.","sentiment":"neutral","sentiment_score":0.013370855711400507},{"word":"alright","start":246.595,"end":247.095,"confidence":0.9923482,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.07589851319789886},{"word":"i","start":247.315,"end":247.395,"confidence":0.92369246,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.09620241820812224},{"word":"got","start":247.395,"end":247.635,"confidence":0.92107517,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.11324414610862732},{"word":"it","start":247.635,"end":247.715,"confidence":0.40025702,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0974813848733902},{"word":"got","start":247.715,"end":247.875,"confidence":0.8114001,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.1101108267903328},{"word":"it","start":247.875,"end":247.955,"confidence":0.9990132,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.11937806010246275},{"word":"now","start":247.955,"end":248.275,"confidence":0.9981122,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":0.12498284876346588},{"word":"sir","start":248.275,"end":248.775,"confidence":0.99991333,"punctuated_word":"sir.","sentiment":"neutral","sentiment_score":0.10047971457242966},{"word":"alright","start":249.155,"end":249.655,"confidence":0.9988883,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.10762028396129608},{"word":"no","start":249.795,"end":250.035,"confidence":0.9989818,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.10988922417163847},{"word":"worries","start":250.035,"end":250.435,"confidence":0.9998286,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.1483880579471588},{"word":"i'll","start":250.435,"end":250.595,"confidence":0.9998598,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.14868448674678802},{"word":"be","start":250.595,"end":250.755,"confidence":0.9998697,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.16159825026988983},{"word":"sending","start":250.755,"end":250.995,"confidence":0.999782,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.12368946522474288},{"word":"the","start":250.995,"end":251.155,"confidence":0.9967133,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15648168325424194},{"word":"invite","start":251.155,"end":251.475,"confidence":0.9988494,"punctuated_word":"invite","sentiment":"neutral","sentiment_score":0.19297544658184052},{"word":"right","start":251.475,"end":251.635,"confidence":0.9778682,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.17524436116218567},{"word":"over","start":251.635,"end":251.875,"confidence":0.51042366,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.1527819186449051},{"word":"here","start":251.875,"end":252.035,"confidence":0.70049226,"punctuated_word":"here,","sentiment":"neutral","sentiment_score":0.17512699961662292},{"word":"asakim","start":252.035,"end":252.535,"confidence":0.7300944,"punctuated_word":"Asakim.","sentiment":"neutral","sentiment_score":0.1461256444454193},{"word":"and","start":252.83,"end":252.99,"confidence":0.8204734,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.055677685886621475},{"word":"again","start":252.99,"end":253.23,"confidence":0.99143505,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":0.026290735229849815},{"word":"sir","start":253.23,"end":253.39,"confidence":0.9981555,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.06298139691352844},{"word":"thank","start":253.39,"end":253.63,"confidence":0.99987173,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.14418192207813263},{"word":"you","start":253.63,"end":253.79,"confidence":0.9996345,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3471944332122803},{"word":"so","start":253.79,"end":253.95,"confidence":0.999699,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.3674974143505096},{"word":"much","start":253.95,"end":254.19,"confidence":0.9999597,"punctuated_word":"much","sentiment":"positive","sentiment_score":0.4589695632457733},{"word":"for","start":254.19,"end":254.43,"confidence":0.99966395,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5238556861877441},{"word":"allowing","start":254.43,"end":254.67,"confidence":0.9998553,"punctuated_word":"allowing","sentiment":"positive","sentiment_score":0.47267913818359375},{"word":"us","start":254.67,"end":254.83,"confidence":0.99869174,"punctuated_word":"us","sentiment":"positive","sentiment_score":0.4682937264442444},{"word":"to","start":254.83,"end":254.91,"confidence":0.94277465,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.48390913009643555},{"word":"introduce","start":254.91,"end":255.31,"confidence":0.99956614,"punctuated_word":"introduce","sentiment":"positive","sentiment_score":0.44826433062553406},{"word":"our","start":255.31,"end":255.47,"confidence":0.9994394,"punctuated_word":"our","sentiment":"positive","sentiment_score":0.3624931275844574},{"word":"company","start":255.47,"end":255.97,"confidence":0.9998693,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.2802532911300659},{"word":"thank","start":257.55,"end":257.79,"confidence":0.9244839,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5140644907951355},{"word":"you","start":257.79,"end":258.11,"confidence":0.9997349,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4925334453582764},{"word":"have","start":258.11,"end":258.27,"confidence":0.9991548,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.4899982810020447},{"word":"a","start":258.27,"end":258.35,"confidence":0.9996612,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.5160932540893555},{"word":"good","start":258.35,"end":258.51,"confidence":0.99981064,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.502081573009491},{"word":"day","start":258.51,"end":258.75,"confidence":0.99863863,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.5053666830062866},{"word":"sakim","start":258.75,"end":259.15,"confidence":0.99865055,"punctuated_word":"Sakim.","sentiment":"positive","sentiment_score":0.48817116022109985},{"word":"okay","start":259.15,"end":259.47,"confidence":0.7835146,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":0.2880426049232483},{"word":"thank","start":259.47,"end":259.63,"confidence":0.99958414,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3864282965660095},{"word":"you","start":259.63,"end":259.79,"confidence":0.9998361,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.389334499835968},{"word":"so","start":259.79,"end":259.95,"confidence":0.99950266,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.37050485610961914},{"word":"much","start":259.95,"end":260.45,"confidence":0.9999198,"punctuated_word":"much.","sentiment":"neutral","sentiment_score":0.24182361364364624},{"word":"alright","start":260.99,"end":261.39,"confidence":0.9797329,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.044184014201164246},{"word":"bye","start":261.39,"end":261.63,"confidence":0.9976902,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.053212713450193405},{"word":"bye","start":261.63,"end":262.13,"confidence":0.99766654,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.04780779406428337}],"paragraphs":{"transcript":"\nYeah. Good morning. Sakib, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And the reason for my call today, Saket, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on the third or last week of this month. Thank you. Yeah.\n\nYeah. I just mhmm. Yeah. Actually, sir, that that would be okay. We do we don't have any requirement at the moment.\n\nBut, really, the main goal of the meetings, just to give you an idea regarding our services, just in case you have any future requirements, we want to make sure the name of our company would be on your list. Next week or maybe on last week of this month, sir. Next week, Tuesday. How about on Monday, sir? Yeah.\n\nThat that that would be perfect, sir. 10:30. Alright. So so what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on August 17 at 10:30.\n\nSir, do you mind me asking, how many end user do you got in the company? 270. Got it. And, sir, can I have your email address? Sorry.\n\nIt's uh-huh. Uh-huh. Direct, sir. Right? The direct.\n\nNo. No. After Islam, sack Sakib dot Islam at direct the rate. Yeah. At.\n\nAlright. N m h m r c. Alright. That that y'all dot a u. Alright.\n\nI got it got it now, sir. Alright. No worries. I'll be sending the invite right over here, Asakim. And, again, sir, thank you so much for allowing us to introduce our company.\n\nThank you. Have a good day, Sakim. Okay? Thank you so much. Alright.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.6799998,"end":4.0,"sentiment":"neutral","sentiment_score":0.09609121084213255},{"text":"Good morning.","start":4.0,"end":4.74,"sentiment":"positive","sentiment_score":0.34082746505737305},{"text":"Sakib, it's Ronald from Cloud Solution IT.","start":5.44,"end":9.46,"sentiment":"neutral","sentiment_score":0.23647365186895644},{"text":"How are you doing today?","start":10.16,"end":11.38,"sentiment":"neutral","sentiment_score":0.2501453787088394},{"text":"I'm doing wonderful.","start":13.5199995,"end":14.98,"sentiment":"positive","sentiment_score":0.7358788847923279}],"sentiment":"neutral","sentiment_score":0.32730140288670856,"num_words":18,"start":3.6799998,"end":14.98},{"sentences":[{"text":"Thank you for asking.","start":15.2,"end":17.335001,"sentiment":"positive","sentiment_score":0.661720797419548},{"text":"Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":17.335001,"end":24.875,"sentiment":"neutral","sentiment_score":0.08735670459767182},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":25.335,"end":35.52,"sentiment":"neutral","sentiment_score":0.09225271159300098},{"text":"Name of the company again, it's Cloud Solution IT.","start":36.54,"end":40.559998,"sentiment":"neutral","sentiment_score":0.0920874062511656},{"text":"We are a managed service provider.","start":41.5,"end":44.0,"sentiment":"neutral","sentiment_score":0.08672703430056572}],"sentiment":"neutral","sentiment_score":0.12262023107281753,"num_words":70,"start":15.2,"end":44.0},{"sentences":[{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more.","start":44.655003,"end":57.795002,"sentiment":"neutral","sentiment_score":0.09815252185971649},{"text":"And the reason for my call today, Saket, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":58.260002,"end":70.6,"sentiment":"neutral","sentiment_score":0.07190470265284661},{"text":"And we're hoping that you have an available time this coming week, maybe on the third or last week of this month.","start":71.525,"end":78.665,"sentiment":"neutral","sentiment_score":0.05489731977947734},{"text":"Thank you.","start":85.3,"end":93.0,"sentiment":"neutral","sentiment_score":0.0825825110077858},{"text":"Yeah.","start":96.995,"end":97.495,"sentiment":"neutral","sentiment_score":-0.03860057145357132}],"sentiment":"neutral","sentiment_score":0.0748610766043505,"num_words":83,"start":44.655003,"end":97.495},{"sentences":[{"text":"Yeah.","start":102.915,"end":103.315,"sentiment":"neutral","sentiment_score":-0.005543692037463188},{"text":"I just mhmm.","start":103.315,"end":104.935,"sentiment":"neutral","sentiment_score":-0.003962965371708076},{"text":"Yeah.","start":108.755005,"end":108.835,"sentiment":"neutral","sentiment_score":0.04512853175401688},{"text":"Actually, sir, that that would be okay.","start":108.835,"end":110.355,"sentiment":"neutral","sentiment_score":0.10708992608955928},{"text":"We do we don't have any requirement at the moment.","start":110.355,"end":114.5,"sentiment":"neutral","sentiment_score":-0.00017249099910259246}],"sentiment":"neutral","sentiment_score":0.03525456891987811,"num_words":22,"start":102.915,"end":114.5},{"sentences":[{"text":"But, really, the main goal of the meetings, just to give you an idea regarding our services, just in case you have any future requirements, we want to make sure the name of our company would be on your list.","start":114.880005,"end":129.325,"sentiment":"neutral","sentiment_score":0.14744441220536827},{"text":"Next week or maybe on last week of this month, sir.","start":137.305,"end":142.95999,"sentiment":"neutral","sentiment_score":0.02775420891967687},{"text":"Next week, Tuesday.","start":142.95999,"end":144.09999,"sentiment":"neutral","sentiment_score":0.03498732174436251},{"text":"How about on Monday, sir?","start":146.79999,"end":148.98,"sentiment":"neutral","sentiment_score":0.0634307824075222},{"text":"Yeah.","start":152.72,"end":153.04,"sentiment":"positive","sentiment_score":0.3650155067443848}],"sentiment":"neutral","sentiment_score":0.11650340283910433,"num_words":60,"start":114.880005,"end":153.04},{"sentences":[{"text":"That that that would be perfect, sir.","start":153.04,"end":154.48,"sentiment":"positive","sentiment_score":0.6352725369589669},{"text":"10:30.","start":154.48,"end":155.37999,"sentiment":"neutral","sentiment_score":0.14118506014347076},{"text":"Alright.","start":156.495,"end":156.89499,"sentiment":"neutral","sentiment_score":0.16428616642951965},{"text":"So so what I'll be doing, I'll be sending you a calendar invite.","start":156.89499,"end":159.935,"sentiment":"neutral","sentiment_score":0.15050600526424554},{"text":"Again, the meeting date, sir, that would be on August 17 at 10:30.","start":159.935,"end":165.075,"sentiment":"neutral","sentiment_score":0.07267770572350575}],"sentiment":"neutral","sentiment_score":0.21867906366075787,"num_words":35,"start":153.04,"end":165.075},{"sentences":[{"text":"Sir, do you mind me asking, how many end user do you got in the company?","start":166.33499,"end":169.39499,"sentiment":"neutral","sentiment_score":0.013756550761172548},{"text":"270.","start":175.04999,"end":176.26999,"sentiment":"neutral","sentiment_score":0.004911442752927542},{"text":"Got it.","start":180.40999,"end":180.81,"sentiment":"neutral","sentiment_score":0.017224913462996483},{"text":"And, sir, can I have your email address?","start":180.81,"end":182.67,"sentiment":"neutral","sentiment_score":0.012828086502850056},{"text":"Sorry.","start":194.135,"end":194.375,"sentiment":"neutral","sentiment_score":-0.017541103065013885}],"sentiment":"neutral","sentiment_score":0.012305345386266708,"num_words":28,"start":166.33499,"end":194.375},{"sentences":[{"text":"It's uh-huh.","start":194.375,"end":209.25,"sentiment":"neutral","sentiment_score":-0.007049106003250927},{"text":"Uh-huh.","start":209.25,"end":209.57,"sentiment":"neutral","sentiment_score":-0.0021405683364719152},{"text":"Direct, sir.","start":209.57,"end":210.45001,"sentiment":"neutral","sentiment_score":-0.0026255256962031126},{"text":"Right?","start":210.45001,"end":210.95001,"sentiment":"neutral","sentiment_score":-0.0033645255025476217},{"text":"The direct.","start":213.755,"end":214.49501,"sentiment":"neutral","sentiment_score":-0.007444501388818026}],"sentiment":"neutral","sentiment_score":-0.004967920001945458,"num_words":8,"start":194.375,"end":214.49501},{"sentences":[{"text":"No.","start":218.475,"end":218.975,"sentiment":"neutral","sentiment_score":-0.08119678497314453},{"text":"No.","start":218.995,"end":219.495,"sentiment":"neutral","sentiment_score":-0.08727289736270905},{"text":"After Islam, sack Sakib dot Islam at direct the rate.","start":219.515,"end":230.56999,"sentiment":"neutral","sentiment_score":-0.02976925205439329},{"text":"Yeah.","start":237.11,"end":237.51,"sentiment":"neutral","sentiment_score":0.00479638809338212},{"text":"At.","start":237.51,"end":238.01,"sentiment":"neutral","sentiment_score":0.00194866256788373}],"sentiment":"neutral","sentiment_score":-0.032815510872751474,"num_words":14,"start":218.475,"end":238.01},{"sentences":[{"text":"Alright.","start":241.715,"end":242.215,"sentiment":"neutral","sentiment_score":0.012053455226123331},{"text":"N m h m r c.","start":242.595,"end":244.355,"sentiment":"neutral","sentiment_score":0.00468890555202961},{"text":"Alright.","start":244.355,"end":244.835,"sentiment":"neutral","sentiment_score":0.026548877358436584},{"text":"That that y'all dot a u.","start":244.835,"end":246.455,"sentiment":"neutral","sentiment_score":0.017363176836321752},{"text":"Alright.","start":246.595,"end":247.095,"sentiment":"neutral","sentiment_score":0.07589851319789886}],"sentiment":"neutral","sentiment_score":0.01645422267417113,"num_words":15,"start":241.715,"end":247.095},{"sentences":[{"text":"I got it got it now, sir.","start":247.315,"end":248.775,"sentiment":"neutral","sentiment_score":0.10883991420269012},{"text":"Alright.","start":249.155,"end":249.655,"sentiment":"neutral","sentiment_score":0.10762028396129608},{"text":"No worries.","start":249.795,"end":250.435,"sentiment":"neutral","sentiment_score":0.12913864105939865},{"text":"I'll be sending the invite right over here, Asakim.","start":250.435,"end":252.535,"sentiment":"neutral","sentiment_score":0.15918980621629292},{"text":"And, again, sir, thank you so much for allowing us to introduce our company.","start":252.83,"end":255.97,"sentiment":"neutral","sentiment_score":0.32161011294062647}],"sentiment":"neutral","sentiment_score":0.2140311152307373,"num_words":33,"start":247.315,"end":255.97},{"sentences":[{"text":"Thank you.","start":257.55,"end":258.11,"sentiment":"positive","sentiment_score":0.5032989680767059},{"text":"Have a good day, Sakim.","start":258.11,"end":259.15,"sentiment":"positive","sentiment_score":0.5003421902656555},{"text":"Okay?","start":259.15,"end":259.47,"sentiment":"neutral","sentiment_score":0.2880426049232483},{"text":"Thank you so much.","start":259.47,"end":260.45,"sentiment":"positive","sentiment_score":0.34702281653881073},{"text":"Alright.","start":260.99,"end":261.39,"sentiment":"neutral","sentiment_score":0.044184014201164246}],"sentiment":"positive","sentiment_score":0.4022020594431804,"num_words":13,"start":257.55,"end":261.39},{"sentences":[{"text":"Bye bye.","start":261.39,"end":262.13,"sentiment":"neutral","sentiment_score":0.05051025375723839}],"sentiment":"neutral","sentiment_score":0.05051025375723839,"num_words":2,"start":261.39,"end":262.13}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Yeah. Good. Good. Yourself? Yeah. Happy to meet. No problem at all. The thing is actually at the moment, we don't have much scope, whatever you have said, and you, your your your expert is in. Okay? So I'm just wondering whether it will bring any kind of, you know, usefulness, you know, spending these thirty minutes within the tip. Okay. Yes. You are talking about next week, is it? Next week, Tuesday? Monday, maybe 10:30. Okay. Mhmm. We are around two seventy. So Sakib, sakib,.Islam,islam,@theratenhmercy.gov.au. Sakib,sakib,.Islam,islam,@nhmrc.gov.au. Say it again? Direct of what? Yeah. At the rate. Yeah. At the rate. At the rate. You know, at the rate. Yeah. So you you know the email. Right? So x s@therate. Yeah. N h m r c. Yeah. No. I understand. Okay. I'll get no problem. Thank you. You too. Bye. No worries.","confidence":0.9737636,"words":[{"word":"hello","start":1.28,"end":1.78,"confidence":0.90093684,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.022946711629629135},{"word":"yeah","start":11.5199995,"end":11.759999,"confidence":0.9940038,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1494346708059311},{"word":"yeah","start":11.759999,"end":12.0,"confidence":0.9984932,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2249774783849716},{"word":"good","start":12.0,"end":12.16,"confidence":0.94591486,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.45088160037994385},{"word":"good","start":12.16,"end":12.48,"confidence":0.9975619,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.47815024852752686},{"word":"yourself","start":12.48,"end":12.98,"confidence":0.9974133,"punctuated_word":"Yourself?","sentiment":"positive","sentiment_score":0.4339293837547302},{"word":"yeah","start":82.41,"end":82.89,"confidence":0.87795496,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11751292645931244},{"word":"happy","start":82.89,"end":83.29,"confidence":0.9854011,"punctuated_word":"Happy","sentiment":"neutral","sentiment_score":0.2952418029308319},{"word":"to","start":83.29,"end":83.77,"confidence":0.9990522,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2273564487695694},{"word":"meet","start":83.77,"end":84.27,"confidence":0.89182395,"punctuated_word":"meet.","sentiment":"neutral","sentiment_score":0.156809002161026},{"word":"no","start":84.97,"end":85.21,"confidence":0.8707936,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.172896146774292},{"word":"problem","start":85.21,"end":85.61,"confidence":0.9996087,"punctuated_word":"problem","sentiment":"neutral","sentiment_score":0.211691752076149},{"word":"at","start":85.61,"end":85.85,"confidence":0.99903274,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.21448266506195068},{"word":"all","start":85.85,"end":86.35,"confidence":0.99949116,"punctuated_word":"all.","sentiment":"neutral","sentiment_score":0.20555096864700317},{"word":"the","start":86.57,"end":86.73,"confidence":0.968716,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.023851066827774048},{"word":"thing","start":86.73,"end":87.05,"confidence":0.97860044,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.011343583464622498},{"word":"is","start":87.05,"end":87.37,"confidence":0.99639076,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03699987381696701},{"word":"actually","start":87.37,"end":87.87,"confidence":0.5146713,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.0486338809132576},{"word":"at","start":87.93,"end":88.09,"confidence":0.5279475,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.13910949230194092},{"word":"the","start":88.09,"end":88.25,"confidence":0.999642,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09061159938573836},{"word":"moment","start":88.25,"end":88.57,"confidence":0.8041657,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.11506412923336028},{"word":"we","start":88.57,"end":88.729996,"confidence":0.9611949,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.11945509910583496},{"word":"don't","start":88.729996,"end":89.05,"confidence":0.9998591,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.11067061871290208},{"word":"have","start":89.05,"end":89.29,"confidence":0.9991411,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.08079450577497482},{"word":"much","start":89.29,"end":89.79,"confidence":0.9972698,"punctuated_word":"much","sentiment":"neutral","sentiment_score":-0.10547013580799104},{"word":"scope","start":89.85,"end":90.345,"confidence":0.7362286,"punctuated_word":"scope,","sentiment":"neutral","sentiment_score":-0.125102698802948},{"word":"whatever","start":90.505005,"end":90.825005,"confidence":0.9992422,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":-0.0898856595158577},{"word":"you","start":90.825005,"end":91.145004,"confidence":0.9998012,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06090424209833145},{"word":"have","start":91.145004,"end":91.385,"confidence":0.9991234,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.06857018172740936},{"word":"said","start":91.385,"end":91.885,"confidence":0.52277744,"punctuated_word":"said,","sentiment":"neutral","sentiment_score":-0.03469589725136757},{"word":"and","start":92.425,"end":92.505005,"confidence":0.33113268,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06254616379737854},{"word":"you","start":92.505005,"end":92.905,"confidence":0.37847683,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":-0.06638353317975998},{"word":"your","start":93.145004,"end":93.545,"confidence":0.7474236,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.05092175677418709},{"word":"your","start":93.545,"end":94.045,"confidence":0.9708784,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.03705884143710136},{"word":"your","start":94.265,"end":94.345,"confidence":0.8230894,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.03922431543469429},{"word":"expert","start":94.345,"end":94.845,"confidence":0.826105,"punctuated_word":"expert","sentiment":"neutral","sentiment_score":-0.030794315040111545},{"word":"is","start":94.905,"end":95.065,"confidence":0.99458414,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03995617479085922},{"word":"in","start":95.065,"end":95.565,"confidence":0.9916427,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":-0.06132175400853157},{"word":"okay","start":95.625,"end":96.125,"confidence":0.97957337,"punctuated_word":"Okay?","sentiment":"neutral","sentiment_score":-0.05159764364361763},{"word":"so","start":96.505005,"end":96.825005,"confidence":0.99374616,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.0738401934504509},{"word":"i'm","start":96.825005,"end":97.065,"confidence":0.92093277,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.052419357001781464},{"word":"just","start":97.065,"end":97.385,"confidence":0.9897121,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.049730055034160614},{"word":"wondering","start":97.385,"end":97.885,"confidence":0.99981004,"punctuated_word":"wondering","sentiment":"neutral","sentiment_score":-0.030453387647867203},{"word":"whether","start":98.025,"end":98.345,"confidence":0.99878293,"punctuated_word":"whether","sentiment":"neutral","sentiment_score":-0.02311164140701294},{"word":"it","start":98.345,"end":98.505005,"confidence":0.999553,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0030791908502578735},{"word":"will","start":98.505005,"end":98.745,"confidence":0.9266438,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.004948891699314117},{"word":"bring","start":98.745,"end":98.985,"confidence":0.9704524,"punctuated_word":"bring","sentiment":"neutral","sentiment_score":0.026512041687965393},{"word":"any","start":98.985,"end":99.305,"confidence":0.99727976,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.02767830342054367},{"word":"kind","start":99.305,"end":99.545,"confidence":0.9982796,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.054033905267715454},{"word":"of","start":99.545,"end":99.945,"confidence":0.94212675,"punctuated_word":"of,","sentiment":"neutral","sentiment_score":0.026753630489110947},{"word":"you","start":100.025,"end":100.185,"confidence":0.9847904,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.020240627229213715},{"word":"know","start":100.185,"end":100.685,"confidence":0.99466324,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.0514860525727272},{"word":"usefulness","start":101.305,"end":101.805,"confidence":0.68221223,"punctuated_word":"usefulness,","sentiment":"neutral","sentiment_score":0.010692248120903969},{"word":"you","start":103.310005,"end":103.47,"confidence":0.9808023,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.009720992296934128},{"word":"know","start":103.47,"end":103.97,"confidence":0.9877628,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.0026825331151485443},{"word":"spending","start":104.67,"end":105.07,"confidence":0.9450539,"punctuated_word":"spending","sentiment":"neutral","sentiment_score":0.012526392936706545},{"word":"these","start":105.07,"end":105.39,"confidence":0.54154146,"punctuated_word":"these","sentiment":"neutral","sentiment_score":0.006184548139572144},{"word":"thirty","start":105.39,"end":105.71,"confidence":0.9982273,"punctuated_word":"thirty","sentiment":"neutral","sentiment_score":0.025139641016721725},{"word":"minutes","start":105.71,"end":106.21,"confidence":0.9992593,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.04235796257853508},{"word":"within","start":107.07,"end":107.39,"confidence":0.95013803,"punctuated_word":"within","sentiment":"neutral","sentiment_score":0.033476572483778},{"word":"the","start":107.39,"end":107.55,"confidence":0.9632042,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.025568366050720215},{"word":"tip","start":107.55,"end":108.05,"confidence":0.6127658,"punctuated_word":"tip.","sentiment":"neutral","sentiment_score":0.008365543559193611},{"word":"okay","start":131.22,"end":131.72,"confidence":0.92226815,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.049812592566013336},{"word":"yes","start":132.1,"end":132.6,"confidence":0.95799994,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04684784263372421},{"word":"you","start":134.18001,"end":134.42,"confidence":0.694706,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.016738608479499817},{"word":"are","start":134.42,"end":134.66,"confidence":0.98817724,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.028471672907471657},{"word":"talking","start":134.66,"end":134.98,"confidence":0.9994875,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":0.034925345331430435},{"word":"about","start":134.98,"end":135.3,"confidence":0.99963915,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.036221884191036224},{"word":"next","start":135.3,"end":135.62,"confidence":0.9969765,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.046714991331100464},{"word":"week","start":135.62,"end":135.94,"confidence":0.7770064,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.03940865769982338},{"word":"is","start":135.94,"end":136.18001,"confidence":0.99904984,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03772253543138504},{"word":"it","start":136.18001,"end":136.68001,"confidence":0.9972241,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.03520574793219566},{"word":"next","start":140.5,"end":140.82,"confidence":0.9123554,"punctuated_word":"Next","sentiment":"neutral","sentiment_score":0.02013937570154667},{"word":"week","start":140.82,"end":141.32,"confidence":0.8630112,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.01852337084710598},{"word":"tuesday","start":141.46,"end":141.96,"confidence":0.81398004,"punctuated_word":"Tuesday?","sentiment":"neutral","sentiment_score":0.025681421160697937},{"word":"monday","start":149.915,"end":150.415,"confidence":0.85445035,"punctuated_word":"Monday,","sentiment":"neutral","sentiment_score":0.046447090804576874},{"word":"maybe","start":150.875,"end":151.355,"confidence":0.99370766,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.04490002989768982},{"word":"10:30","start":151.355,"end":152.095,"confidence":0.88118744,"punctuated_word":"10:30.","sentiment":"neutral","sentiment_score":0.06669539958238602},{"word":"okay","start":155.995,"end":156.495,"confidence":0.993924,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.14378057420253754},{"word":"mhmm","start":169.77,"end":170.27,"confidence":0.9125142,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.004912264179438353},{"word":"we","start":171.13,"end":171.45,"confidence":0.9789772,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.004857951775193214},{"word":"are","start":171.45,"end":171.95,"confidence":0.9956482,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.004897354170680046},{"word":"around","start":173.185,"end":173.50499,"confidence":0.99947995,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.0067916372790932655},{"word":"two","start":173.50499,"end":173.745,"confidence":0.9986444,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.007335762958973646},{"word":"seventy","start":173.745,"end":174.245,"confidence":0.9980736,"punctuated_word":"seventy.","sentiment":"neutral","sentiment_score":0.004089465364813805},{"word":"so","start":183.665,"end":183.985,"confidence":0.52175677,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.008241105824708939},{"word":"sakib","start":183.985,"end":184.485,"confidence":0.82030314,"punctuated_word":"Sakib,","sentiment":"neutral","sentiment_score":0.008669458329677582},{"word":"sakib,.islam,islam,@theratenhmercy.gov.au","start":184.70499,"end":193.86,"confidence":0.9485542,"punctuated_word":"sakib,.Islam,islam,@theratenhmercy.gov.au.","sentiment":"neutral","sentiment_score":0.0070052859373390675},{"word":"sakib,sakib,.islam,islam,@nhmrc.gov.au","start":196.0,"end":209.055,"confidence":0.9479796,"punctuated_word":"Sakib,sakib,.Islam,islam,@nhmrc.gov.au.","sentiment":"neutral","sentiment_score":-0.0033720009960234165},{"word":"say","start":212.235,"end":212.395,"confidence":0.98930603,"punctuated_word":"Say","sentiment":"neutral","sentiment_score":-0.0049518197774887085},{"word":"it","start":212.395,"end":212.555,"confidence":0.9549565,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0034322645515203476},{"word":"again","start":212.555,"end":213.055,"confidence":0.8604808,"punctuated_word":"again?","sentiment":"neutral","sentiment_score":-0.005090929567813873},{"word":"direct","start":216.55,"end":217.03,"confidence":0.88169503,"punctuated_word":"Direct","sentiment":"neutral","sentiment_score":-0.01018594577908516},{"word":"of","start":217.03,"end":217.27,"confidence":0.95196664,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.01002953015267849},{"word":"what","start":217.27,"end":217.77,"confidence":0.99794275,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":-0.011714164167642592},{"word":"yeah","start":222.39,"end":222.63,"confidence":0.9119758,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.023950068280100822},{"word":"at","start":222.63,"end":222.79001,"confidence":0.94069886,"punctuated_word":"At","sentiment":"neutral","sentiment_score":-0.02148333191871643},{"word":"the","start":222.79001,"end":222.95,"confidence":0.9819735,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01328168623149395},{"word":"rate","start":222.95,"end":223.45,"confidence":0.99244595,"punctuated_word":"rate.","sentiment":"neutral","sentiment_score":-0.012086678296327593},{"word":"yeah","start":225.11,"end":225.61,"confidence":0.97375834,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.006296003703027964},{"word":"at","start":226.63,"end":226.79001,"confidence":0.97320133,"punctuated_word":"At","sentiment":"neutral","sentiment_score":-0.009719685651361942},{"word":"the","start":226.79001,"end":226.95,"confidence":0.9263089,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.004926704801619053},{"word":"rate","start":226.95,"end":227.35,"confidence":0.9641488,"punctuated_word":"rate.","sentiment":"neutral","sentiment_score":-0.008776703849434853},{"word":"at","start":227.35,"end":227.59,"confidence":0.9782054,"punctuated_word":"At","sentiment":"neutral","sentiment_score":-0.009774800390005112},{"word":"the","start":227.59,"end":227.83,"confidence":0.99942905,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.004483086988329887},{"word":"rate","start":227.83,"end":228.33,"confidence":0.9989655,"punctuated_word":"rate.","sentiment":"neutral","sentiment_score":-0.00595918158069253},{"word":"you","start":230.31499,"end":230.81499,"confidence":0.97240835,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.011766275390982628},{"word":"know","start":231.03499,"end":231.19499,"confidence":0.81905174,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.008882533758878708},{"word":"at","start":231.19499,"end":231.435,"confidence":0.9130744,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.00743568129837513},{"word":"the","start":231.435,"end":231.595,"confidence":0.8535059,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.004720041528344154},{"word":"rate","start":231.595,"end":231.995,"confidence":0.96149516,"punctuated_word":"rate.","sentiment":"neutral","sentiment_score":-0.008743053302168846},{"word":"yeah","start":231.995,"end":232.47499,"confidence":0.96867347,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.004089956171810627},{"word":"so","start":232.47499,"end":232.97499,"confidence":0.98550355,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.001888105645775795},{"word":"you","start":234.875,"end":235.275,"confidence":0.4904377,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.00016129016876220703},{"word":"you","start":235.275,"end":235.355,"confidence":0.90443206,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0006469562649726868},{"word":"know","start":235.355,"end":235.595,"confidence":0.9984864,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.0025724004954099655},{"word":"the","start":235.595,"end":235.75499,"confidence":0.98044914,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0032959701493382454},{"word":"email","start":235.75499,"end":236.155,"confidence":0.99474585,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":-0.0003113844431936741},{"word":"right","start":236.155,"end":236.635,"confidence":0.9991524,"punctuated_word":"Right?","sentiment":"neutral","sentiment_score":0.003435031045228243},{"word":"so","start":236.635,"end":237.03499,"confidence":0.9948695,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.002597830258309841},{"word":"x","start":237.03499,"end":237.19499,"confidence":0.8464266,"punctuated_word":"x","sentiment":"neutral","sentiment_score":0.003588508116081357},{"word":"s@therate","start":237.19499,"end":238.875,"confidence":0.92313987,"punctuated_word":"s@therate.","sentiment":"neutral","sentiment_score":0.002375321462750435},{"word":"yeah","start":239.11499,"end":239.595,"confidence":0.9833984,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.004776112735271454},{"word":"n","start":239.595,"end":239.83499,"confidence":0.91325474,"punctuated_word":"N","sentiment":"neutral","sentiment_score":0.002037718892097473},{"word":"h","start":239.83499,"end":239.995,"confidence":0.8987586,"punctuated_word":"h","sentiment":"neutral","sentiment_score":0.0018547018989920616},{"word":"m","start":239.995,"end":240.235,"confidence":0.9806495,"punctuated_word":"m","sentiment":"neutral","sentiment_score":0.0022668165620416403},{"word":"r","start":240.235,"end":240.47499,"confidence":0.7744209,"punctuated_word":"r","sentiment":"neutral","sentiment_score":0.0027048205956816673},{"word":"c","start":240.47499,"end":240.97499,"confidence":0.893452,"punctuated_word":"c.","sentiment":"neutral","sentiment_score":0.0005270702531561255},{"word":"yeah","start":245.4,"end":245.9,"confidence":0.96816415,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020863406360149384},{"word":"no","start":253.0,"end":253.24,"confidence":0.6364064,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.019808977842330933},{"word":"i","start":253.24,"end":253.4,"confidence":0.5866362,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.023145362734794617},{"word":"understand","start":253.4,"end":253.9,"confidence":0.7882793,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":0.13842564821243286},{"word":"okay","start":256.28,"end":256.6,"confidence":0.91582334,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.284992516040802},{"word":"i'll","start":256.6,"end":256.76,"confidence":0.7978755,"punctuated_word":"I'll","sentiment":"positive","sentiment_score":0.3584539294242859},{"word":"get","start":256.76,"end":256.92,"confidence":0.73809564,"punctuated_word":"get","sentiment":"positive","sentiment_score":0.3759584426879883},{"word":"no","start":257.08,"end":257.32,"confidence":0.99367553,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.30365854501724243},{"word":"problem","start":257.32,"end":257.70892,"confidence":0.9937709,"punctuated_word":"problem.","sentiment":"positive","sentiment_score":0.4034339785575866},{"word":"thank","start":258.6689,"end":259.1689,"confidence":0.95204103,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.43632906675338745},{"word":"you","start":259.54892,"end":259.62894,"confidence":0.99859464,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.37262123823165894},{"word":"you","start":259.62894,"end":259.86893,"confidence":0.23719077,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.3125089406967163},{"word":"too","start":259.86893,"end":260.26892,"confidence":0.9930308,"punctuated_word":"too.","sentiment":"positive","sentiment_score":0.3485773205757141},{"word":"bye","start":260.26892,"end":260.76892,"confidence":0.9950746,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.13871918618679047},{"word":"no","start":260.90894,"end":261.14893,"confidence":0.7457754,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.06526896357536316},{"word":"worries","start":261.14893,"end":261.64893,"confidence":0.8834251,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.04578346014022827}],"paragraphs":{"transcript":"\nHello? Yeah. Yeah. Good. Good.\n\nYourself? Yeah. Happy to meet. No problem at all. The thing is actually at the moment, we don't have much scope, whatever you have said, and you, your your your expert is in.\n\nOkay? So I'm just wondering whether it will bring any kind of, you know, usefulness, you know, spending these thirty minutes within the tip. Okay. Yes. You are talking about next week, is it?\n\nNext week, Tuesday? Monday, maybe 10:30. Okay. Mhmm. We are around two seventy.\n\nSo Sakib, sakib,.Islam,islam,@theratenhmercy.gov.au. Sakib,sakib,.Islam,islam,@nhmrc.gov.au. Say it again? Direct of what? Yeah.\n\nAt the rate. Yeah. At the rate. At the rate. You know, at the rate.\n\nYeah. So you you know the email. Right? So x s@therate. Yeah.\n\nN h m r c. Yeah. No. I understand. Okay.\n\nI'll get no problem. Thank you. You too. Bye. No worries.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.022946711629629135},{"text":"Yeah.","start":11.5199995,"end":11.759999,"sentiment":"neutral","sentiment_score":0.1494346708059311},{"text":"Yeah.","start":11.759999,"end":12.0,"sentiment":"neutral","sentiment_score":0.2249774783849716},{"text":"Good.","start":12.0,"end":12.16,"sentiment":"positive","sentiment_score":0.45088160037994385},{"text":"Good.","start":12.16,"end":12.48,"sentiment":"positive","sentiment_score":0.47815024852752686}],"sentiment":"neutral","sentiment_score":0.2652781419456005,"num_words":5,"start":1.28,"end":12.48},{"sentences":[{"text":"Yourself?","start":12.48,"end":12.98,"sentiment":"positive","sentiment_score":0.4339293837547302},{"text":"Yeah.","start":82.41,"end":82.89,"sentiment":"neutral","sentiment_score":0.11751292645931244},{"text":"Happy to meet.","start":82.89,"end":84.27,"sentiment":"neutral","sentiment_score":0.22646908462047577},{"text":"No problem at all.","start":84.97,"end":86.35,"sentiment":"neutral","sentiment_score":0.2011553831398487},{"text":"The thing is actually at the moment, we don't have much scope, whatever you have said, and you, your your your expert is in.","start":86.57,"end":95.565,"sentiment":"neutral","sentiment_score":-0.06579084244246285}],"sentiment":"neutral","sentiment_score":0.013833056909568382,"num_words":33,"start":12.48,"end":95.565},{"sentences":[{"text":"Okay?","start":95.625,"end":96.125,"sentiment":"neutral","sentiment_score":-0.05159764364361763},{"text":"So I'm just wondering whether it will bring any kind of, you know, usefulness, you know, spending these thirty minutes within the tip.","start":96.505005,"end":108.05,"sentiment":"neutral","sentiment_score":0.005262156219586082},{"text":"Okay.","start":131.22,"end":131.72,"sentiment":"neutral","sentiment_score":0.049812592566013336},{"text":"Yes.","start":132.1,"end":132.6,"sentiment":"neutral","sentiment_score":0.04684784263372421},{"text":"You are talking about next week, is it?","start":134.18001,"end":136.68001,"sentiment":"neutral","sentiment_score":0.034426180412992835}],"sentiment":"neutral","sentiment_score":0.012985347879721838,"num_words":34,"start":95.625,"end":136.68001},{"sentences":[{"text":"Next week, Tuesday?","start":140.5,"end":141.96,"sentiment":"neutral","sentiment_score":0.021448055903116863},{"text":"Monday, maybe 10:30.","start":149.915,"end":152.095,"sentiment":"neutral","sentiment_score":0.05268084009488424},{"text":"Okay.","start":155.995,"end":156.495,"sentiment":"neutral","sentiment_score":0.14378057420253754},{"text":"Mhmm.","start":169.77,"end":170.27,"sentiment":"neutral","sentiment_score":0.004912264179438353},{"text":"We are around two seventy.","start":171.13,"end":174.245,"sentiment":"neutral","sentiment_score":0.005594434309750795}],"sentiment":"neutral","sentiment_score":0.030696284455748703,"num_words":13,"start":140.5,"end":174.245},{"sentences":[{"text":"So Sakib, sakib,.Islam,islam,@theratenhmercy.gov.au.","start":183.665,"end":193.86,"sentiment":"neutral","sentiment_score":0.007971950030575195},{"text":"Sakib,sakib,.Islam,islam,@nhmrc.gov.au.","start":196.0,"end":209.055,"sentiment":"neutral","sentiment_score":-0.0033720009960234165},{"text":"Say it again?","start":212.235,"end":213.055,"sentiment":"neutral","sentiment_score":-0.004491671298940976},{"text":"Direct of what?","start":216.55,"end":217.77,"sentiment":"neutral","sentiment_score":-0.010643213366468748},{"text":"Yeah.","start":222.39,"end":222.63,"sentiment":"neutral","sentiment_score":-0.023950068280100822}],"sentiment":"neutral","sentiment_score":-0.0044373521073298025,"num_words":11,"start":183.665,"end":222.63},{"sentences":[{"text":"At the rate.","start":222.63,"end":223.45,"sentiment":"neutral","sentiment_score":-0.015617232148845991},{"text":"Yeah.","start":225.11,"end":225.61,"sentiment":"neutral","sentiment_score":-0.006296003703027964},{"text":"At the rate.","start":226.63,"end":227.35,"sentiment":"neutral","sentiment_score":-0.007807698100805283},{"text":"At the rate.","start":227.35,"end":228.33,"sentiment":"neutral","sentiment_score":-0.006739022986342509},{"text":"You know, at the rate.","start":230.31499,"end":231.995,"sentiment":"neutral","sentiment_score":-0.008309517055749893}],"sentiment":"neutral","sentiment_score":-0.009222363245983918,"num_words":15,"start":222.63,"end":231.995},{"sentences":[{"text":"Yeah.","start":231.995,"end":232.47499,"sentiment":"neutral","sentiment_score":0.004089956171810627},{"text":"So you you know the email.","start":232.47499,"end":236.155,"sentiment":"neutral","sentiment_score":0.0011599042918533087},{"text":"Right?","start":236.155,"end":236.635,"sentiment":"neutral","sentiment_score":0.003435031045228243},{"text":"So x s@therate.","start":236.635,"end":238.875,"sentiment":"neutral","sentiment_score":0.002853886612380544},{"text":"Yeah.","start":239.11499,"end":239.595,"sentiment":"neutral","sentiment_score":0.004776112735271454}],"sentiment":"neutral","sentiment_score":0.0023185154617143175,"num_words":12,"start":231.995,"end":239.595},{"sentences":[{"text":"N h m r c.","start":239.595,"end":240.97499,"sentiment":"neutral","sentiment_score":0.0018782256403937936},{"text":"Yeah.","start":245.4,"end":245.9,"sentiment":"neutral","sentiment_score":0.020863406360149384},{"text":"No.","start":253.0,"end":253.24,"sentiment":"neutral","sentiment_score":0.019808977842330933},{"text":"I understand.","start":253.24,"end":253.9,"sentiment":"neutral","sentiment_score":0.08078550547361374},{"text":"Okay.","start":256.28,"end":256.6,"sentiment":"neutral","sentiment_score":0.284992516040802}],"sentiment":"neutral","sentiment_score":0.049662703939247876,"num_words":10,"start":239.595,"end":256.6},{"sentences":[{"text":"I'll get no problem.","start":256.6,"end":257.70892,"sentiment":"positive","sentiment_score":0.3603762239217758},{"text":"Thank you.","start":258.6689,"end":259.62894,"sentiment":"positive","sentiment_score":0.4044751524925232},{"text":"You too.","start":259.62894,"end":260.26892,"sentiment":"neutral","sentiment_score":0.3305431306362152},{"text":"Bye.","start":260.26892,"end":260.76892,"sentiment":"neutral","sentiment_score":0.13871918618679047},{"text":"No worries.","start":260.90894,"end":261.64893,"sentiment":"neutral","sentiment_score":0.055526211857795715}],"sentiment":"neutral","sentiment_score":0.28739209744063293,"num_words":11,"start":256.6,"end":261.64893}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good morning. Sakib, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Yeah. Good. Good. Yourself?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And the reason for my call today, Saket, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on the third or last week of this month.\n\nChannel 1: Yeah. Happy to meet. No problem\n\nChannel 0: Thank\n\nChannel 1: at all. The thing is actually at the moment, we don't have much scope, whatever you have said, and\n\nChannel 0: you.\n\nChannel 1: you, your your your expert is in. Okay? So I'm\n\nChannel 0: Yeah.\n\nChannel 1: just wondering whether it will bring any kind of, you know, usefulness,\n\nChannel 0: Yeah.\n\nChannel 1: you\n\nChannel 0: I just\n\nChannel 1: know,\n\nChannel 0: mhmm.\n\nChannel 1: spending these thirty minutes within the tip.\n\nChannel 0: Yeah. Actually, sir, that that would be okay. We do we don't have any requirement at the moment. But, really, the main goal of the meetings, just to give you an idea regarding our services, just in case you have any future requirements, we want to make sure the name of our company would be on your list.\n\nChannel 1: Okay. Yes. You are talking about next week, is it?\n\nChannel 0: Next week or maybe on last week of this month,\n\nChannel 1: Next week, Tuesday?\n\nChannel 0: sir. Next week, Tuesday. How about on Monday, sir?\n\nChannel 1: Monday, maybe 10:30.\n\nChannel 0: Yeah. That that that would be perfect, sir. 10:30.\n\nChannel 1: Okay.\n\nChannel 0: Alright. So so what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on August 17 at 10:30. Sir, do you mind me asking, how many end user do you got in the company?\n\nChannel 1: Mhmm. We are around two seventy.\n\nChannel 0: 270. Got it. And, sir, can I have your email address?\n\nChannel 1: So Sakib, sakib,.Islam,islam,@theratenhmercy.gov.au.\n\nChannel 0: Sorry. It's\n\nChannel 1: Sakib,sakib,.Islam,islam,@nhmrc.gov.au.\n\nChannel 0: uh-huh. Uh-huh. Direct, sir. Right?\n\nChannel 1: Say it again?\n\nChannel 0: The direct.\n\nChannel 1: Direct of what?\n\nChannel 0: No. No. After Islam, sack Sakib\n\nChannel 1: Yeah. At the rate.\n\nChannel 0: dot Islam at direct\n\nChannel 1: Yeah. At the rate. At the rate.\n\nChannel 0: the rate.\n\nChannel 1: You know, at the rate. Yeah. So you you know the email. Right? So x\n\nChannel 0: Yeah.\n\nChannel 1: s@therate.\n\nChannel 0: At.\n\nChannel 1: Yeah. N h m r c.\n\nChannel 0: Alright. N m h m r c. Alright. That that y'all\n\nChannel 1: Yeah.\n\nChannel 0: dot a u. Alright. I got it got it now, sir. Alright. No worries.\n\nI'll be sending the invite right over here, Asakim. And, again,\n\nChannel 1: No.\n\nChannel 0: sir,\n\nChannel 1: I\n\nChannel 0: thank\n\nChannel 1: understand.\n\nChannel 0: you so much for allowing us to introduce our company.\n\nChannel 1: Okay. I'll get no problem.\n\nChannel 0: Thank you. Have a good day,\n\nChannel 1: Thank\n\nChannel 0: Sakim. Okay? Thank\n\nChannel 1: you. You\n\nChannel 0: you so\n\nChannel 1: too.\n\nChannel 0: much.\n\nChannel 1: Bye. No\n\nChannel 0: Alright.\n\nChannel 1: worries.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.022946711629629135}],"sentiment":"neutral","sentiment_score":0.022946711629629135,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Yeah.","start":3.6799998,"end":4.0,"sentiment":"neutral","sentiment_score":0.09609121084213255},{"text":"Good morning.","start":4.0,"end":4.74,"sentiment":"positive","sentiment_score":0.34082746505737305},{"text":"Sakib, it's Ronald from Cloud Solution IT.","start":5.44,"end":9.46,"sentiment":"neutral","sentiment_score":0.23647365186895644},{"text":"How are you doing today?","start":10.16,"end":11.38,"sentiment":"neutral","sentiment_score":0.2501453787088394}],"sentiment":"neutral","sentiment_score":0.2455859065055847,"channel":0,"num_words":15,"start":3.6799998,"end":11.38},{"sentences":[{"text":"Yeah.","start":11.5199995,"end":11.759999,"sentiment":"neutral","sentiment_score":0.1494346708059311},{"text":"Yeah.","start":11.759999,"end":12.0,"sentiment":"neutral","sentiment_score":0.2249774783849716},{"text":"Good.","start":12.0,"end":12.16,"sentiment":"positive","sentiment_score":0.45088160037994385},{"text":"Good.","start":12.16,"end":12.48,"sentiment":"positive","sentiment_score":0.47815024852752686},{"text":"Yourself?","start":12.48,"end":12.98,"sentiment":"positive","sentiment_score":0.4339293837547302}],"sentiment":"positive","sentiment_score":0.34747467637062074,"channel":1,"num_words":5,"start":11.5199995,"end":12.98},{"sentences":[{"text":"I'm doing wonderful.","start":13.5199995,"end":14.98,"sentiment":"positive","sentiment_score":0.7358788847923279},{"text":"Thank you for asking.","start":15.2,"end":17.335001,"sentiment":"positive","sentiment_score":0.661720797419548},{"text":"Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":17.335001,"end":24.875,"sentiment":"neutral","sentiment_score":0.08735670459767182},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":25.335,"end":35.52,"sentiment":"neutral","sentiment_score":0.09225271159300098},{"text":"Name of the company again, it's Cloud Solution IT.","start":36.54,"end":40.559998,"sentiment":"neutral","sentiment_score":0.0920874062511656}],"sentiment":"neutral","sentiment_score":0.15329388990553458,"channel":0,"num_words":67,"start":13.5199995,"end":40.559998},{"sentences":[{"text":"We are a managed service provider.","start":41.5,"end":44.0,"sentiment":"neutral","sentiment_score":0.08672703430056572},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more.","start":44.655003,"end":57.795002,"sentiment":"neutral","sentiment_score":0.09815252185971649},{"text":"And the reason for my call today, Saket, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":58.260002,"end":70.6,"sentiment":"neutral","sentiment_score":0.07190470265284661},{"text":"And we're hoping that you have an available time this coming week, maybe on the third or last week of this month.","start":71.525,"end":78.665,"sentiment":"neutral","sentiment_score":0.05489731977947734}],"sentiment":"neutral","sentiment_score":0.07682868736514518,"channel":0,"num_words":86,"start":41.5,"end":78.665},{"sentences":[{"text":"Yeah.","start":82.41,"end":82.89,"sentiment":"neutral","sentiment_score":0.11751292645931244},{"text":"Happy to meet.","start":82.89,"end":84.27,"sentiment":"neutral","sentiment_score":0.22646908462047577},{"text":"No problem","start":84.97,"end":85.61,"sentiment":"neutral","sentiment_score":0.1922939494252205}],"sentiment":"neutral","sentiment_score":0.19691801319519678,"channel":1,"num_words":6,"start":82.41,"end":85.61},{"sentences":[{"text":"Thank","start":85.3,"end":85.8,"sentiment":"neutral","sentiment_score":0.24479079246520996}],"sentiment":"neutral","sentiment_score":0.24479079246520996,"channel":0,"num_words":1,"start":85.3,"end":85.8},{"sentences":[{"text":"at all.","start":85.61,"end":86.35,"sentiment":"neutral","sentiment_score":0.21001681685447693},{"text":"The thing is actually at the moment, we don't have much scope, whatever you have said, and","start":86.57,"end":92.505005,"sentiment":"neutral","sentiment_score":-0.07372467811493312}],"sentiment":"neutral","sentiment_score":-0.043857152328679434,"channel":1,"num_words":19,"start":85.61,"end":92.505005},{"sentences":[{"text":"you.","start":92.5,"end":93.0,"sentiment":"neutral","sentiment_score":-0.07962577044963837}],"sentiment":"neutral","sentiment_score":-0.07962577044963837,"channel":0,"num_words":1,"start":92.5,"end":93.0},{"sentences":[{"text":"you, your your your expert is in.","start":92.505005,"end":95.565,"sentiment":"neutral","sentiment_score":-0.04652295580932072},{"text":"Okay?","start":95.625,"end":96.125,"sentiment":"neutral","sentiment_score":-0.05159764364361763},{"text":"So I'm","start":96.505005,"end":97.065,"sentiment":"neutral","sentiment_score":-0.06312977522611618}],"sentiment":"neutral","sentiment_score":-0.05035178847610951,"channel":1,"num_words":10,"start":92.505005,"end":97.065},{"sentences":[{"text":"Yeah.","start":96.995,"end":97.495,"sentiment":"neutral","sentiment_score":-0.03860057145357132}],"sentiment":"neutral","sentiment_score":-0.03860057145357132,"channel":0,"num_words":1,"start":96.995,"end":97.495},{"sentences":[{"text":"just wondering whether it will bring any kind of, you know, usefulness,","start":97.065,"end":101.805,"sentiment":"neutral","sentiment_score":0.008839470179130634}],"sentiment":"neutral","sentiment_score":0.008839470179130634,"channel":1,"num_words":12,"start":97.065,"end":101.805},{"sentences":[{"text":"Yeah.","start":102.915,"end":103.315,"sentiment":"neutral","sentiment_score":-0.005543692037463188}],"sentiment":"neutral","sentiment_score":-0.005543692037463188,"channel":0,"num_words":1,"start":102.915,"end":103.315},{"sentences":[{"text":"you","start":103.310005,"end":103.47,"sentiment":"neutral","sentiment_score":-0.009720992296934128}],"sentiment":"neutral","sentiment_score":-0.009720992296934128,"channel":1,"num_words":1,"start":103.310005,"end":103.47},{"sentences":[{"text":"I just","start":103.315,"end":103.635,"sentiment":"neutral","sentiment_score":-0.011335117742419245}],"sentiment":"neutral","sentiment_score":-0.011335117742419245,"channel":0,"num_words":2,"start":103.315,"end":103.635},{"sentences":[{"text":"know,","start":103.47,"end":103.97,"sentiment":"neutral","sentiment_score":-0.0026825331151485443}],"sentiment":"neutral","sentiment_score":-0.0026825331151485443,"channel":1,"num_words":1,"start":103.47,"end":103.97},{"sentences":[{"text":"mhmm.","start":104.435,"end":104.935,"sentiment":"neutral","sentiment_score":0.01078133936971426}],"sentiment":"neutral","sentiment_score":0.01078133936971426,"channel":0,"num_words":1,"start":104.435,"end":104.935},{"sentences":[{"text":"spending these thirty minutes within the tip.","start":104.67,"end":108.05,"sentiment":"neutral","sentiment_score":0.02194557525217533}],"sentiment":"neutral","sentiment_score":0.02194557525217533,"channel":1,"num_words":7,"start":104.67,"end":108.05},{"sentences":[{"text":"Yeah.","start":108.755005,"end":108.835,"sentiment":"neutral","sentiment_score":0.04512853175401688},{"text":"Actually, sir, that that would be okay.","start":108.835,"end":110.355,"sentiment":"neutral","sentiment_score":0.10708992608955928},{"text":"We do we don't have any requirement at the moment.","start":110.355,"end":114.5,"sentiment":"neutral","sentiment_score":-0.00017249099910259246},{"text":"But, really, the main goal of the meetings, just to give you an idea regarding our services, just in case you have any future requirements, we want to make sure the name of our company would be on your list.","start":114.880005,"end":129.325,"sentiment":"neutral","sentiment_score":0.14744441220536827}],"sentiment":"neutral","sentiment_score":0.11535878607939029,"channel":0,"num_words":58,"start":108.755005,"end":129.325},{"sentences":[{"text":"Okay.","start":131.22,"end":131.72,"sentiment":"neutral","sentiment_score":0.049812592566013336},{"text":"Yes.","start":132.1,"end":132.6,"sentiment":"neutral","sentiment_score":0.04684784263372421},{"text":"You are talking about next week, is it?","start":134.18001,"end":136.68001,"sentiment":"neutral","sentiment_score":0.034426180412992835}],"sentiment":"neutral","sentiment_score":0.03720698785036802,"channel":1,"num_words":10,"start":131.22,"end":136.68001},{"sentences":[{"text":"Next week or maybe on last week of this month,","start":137.305,"end":140.4,"sentiment":"neutral","sentiment_score":0.028876475431025027}],"sentiment":"neutral","sentiment_score":0.028876475431025027,"channel":0,"num_words":10,"start":137.305,"end":140.4},{"sentences":[{"text":"Next week, Tuesday?","start":140.5,"end":141.96,"sentiment":"neutral","sentiment_score":0.021448055903116863}],"sentiment":"neutral","sentiment_score":0.021448055903116863,"channel":1,"num_words":3,"start":140.5,"end":141.96},{"sentences":[{"text":"sir.","start":142.64,"end":142.95999,"sentiment":"neutral","sentiment_score":0.01653154380619526},{"text":"Next week, Tuesday.","start":142.95999,"end":144.09999,"sentiment":"neutral","sentiment_score":0.03498732174436251},{"text":"How about on Monday, sir?","start":146.79999,"end":148.98,"sentiment":"neutral","sentiment_score":0.0634307824075222}],"sentiment":"neutral","sentiment_score":0.04873860234187709,"channel":0,"num_words":9,"start":142.64,"end":148.98},{"sentences":[{"text":"Monday, maybe 10:30.","start":149.915,"end":152.095,"sentiment":"neutral","sentiment_score":0.05268084009488424}],"sentiment":"neutral","sentiment_score":0.05268084009488424,"channel":1,"num_words":3,"start":149.915,"end":152.095},{"sentences":[{"text":"Yeah.","start":152.72,"end":153.04,"sentiment":"positive","sentiment_score":0.3650155067443848},{"text":"That that that would be perfect, sir.","start":153.04,"end":154.48,"sentiment":"positive","sentiment_score":0.6352725369589669},{"text":"10:30.","start":154.48,"end":155.37999,"sentiment":"neutral","sentiment_score":0.14118506014347076}],"sentiment":"positive","sentiment_score":0.5503453695111804,"channel":0,"num_words":9,"start":152.72,"end":155.37999},{"sentences":[{"text":"Okay.","start":155.995,"end":156.495,"sentiment":"neutral","sentiment_score":0.14378057420253754}],"sentiment":"neutral","sentiment_score":0.14378057420253754,"channel":1,"num_words":1,"start":155.995,"end":156.495},{"sentences":[{"text":"Alright.","start":156.495,"end":156.89499,"sentiment":"neutral","sentiment_score":0.16428616642951965},{"text":"So so what I'll be doing, I'll be sending you a calendar invite.","start":156.89499,"end":159.935,"sentiment":"neutral","sentiment_score":0.15050600526424554},{"text":"Again, the meeting date, sir, that would be on August 17 at 10:30.","start":159.935,"end":165.075,"sentiment":"neutral","sentiment_score":0.07267770572350575},{"text":"Sir, do you mind me asking, how many end user do you got in the company?","start":166.33499,"end":169.39499,"sentiment":"neutral","sentiment_score":0.013756550761172548}],"sentiment":"neutral","sentiment_score":0.07641347026625692,"channel":0,"num_words":43,"start":156.495,"end":169.39499},{"sentences":[{"text":"Mhmm.","start":169.77,"end":170.27,"sentiment":"neutral","sentiment_score":0.004912264179438353},{"text":"We are around two seventy.","start":171.13,"end":174.245,"sentiment":"neutral","sentiment_score":0.005594434309750795}],"sentiment":"neutral","sentiment_score":0.005480739288032055,"channel":1,"num_words":6,"start":169.77,"end":174.245},{"sentences":[{"text":"270.","start":175.04999,"end":176.26999,"sentiment":"neutral","sentiment_score":0.004911442752927542},{"text":"Got it.","start":180.40999,"end":180.81,"sentiment":"neutral","sentiment_score":0.017224913462996483},{"text":"And, sir, can I have your email address?","start":180.81,"end":182.67,"sentiment":"neutral","sentiment_score":0.012828086502850056}],"sentiment":"neutral","sentiment_score":0.01290781470015645,"channel":0,"num_words":11,"start":175.04999,"end":182.67},{"sentences":[{"text":"So Sakib, sakib,.Islam,islam,@theratenhmercy.gov.au.","start":183.665,"end":193.86,"sentiment":"neutral","sentiment_score":0.007971950030575195}],"sentiment":"neutral","sentiment_score":0.007971950030575195,"channel":1,"num_words":3,"start":183.665,"end":193.86},{"sentences":[{"text":"Sorry.","start":194.135,"end":194.375,"sentiment":"neutral","sentiment_score":-0.017541103065013885},{"text":"It's","start":194.375,"end":194.875,"sentiment":"neutral","sentiment_score":-0.012342202477157116}],"sentiment":"neutral","sentiment_score":-0.0149416527710855,"channel":0,"num_words":2,"start":194.135,"end":194.875},{"sentences":[{"text":"Sakib,sakib,.Islam,islam,@nhmrc.gov.au.","start":196.0,"end":209.055,"sentiment":"neutral","sentiment_score":-0.0033720009960234165}],"sentiment":"neutral","sentiment_score":-0.0033720009960234165,"channel":1,"num_words":1,"start":196.0,"end":209.055},{"sentences":[{"text":"uh-huh.","start":209.17001,"end":209.25,"sentiment":"neutral","sentiment_score":-0.0017560095293447375},{"text":"Uh-huh.","start":209.25,"end":209.57,"sentiment":"neutral","sentiment_score":-0.0021405683364719152},{"text":"Direct, sir.","start":209.57,"end":210.45001,"sentiment":"neutral","sentiment_score":-0.0026255256962031126},{"text":"Right?","start":210.45001,"end":210.95001,"sentiment":"neutral","sentiment_score":-0.0033645255025476217}],"sentiment":"neutral","sentiment_score":-0.0025024309521541,"channel":0,"num_words":5,"start":209.17001,"end":210.95001},{"sentences":[{"text":"Say it again?","start":212.235,"end":213.055,"sentiment":"neutral","sentiment_score":-0.004491671298940976}],"sentiment":"neutral","sentiment_score":-0.004491671298940976,"channel":1,"num_words":3,"start":212.235,"end":213.055},{"sentences":[{"text":"The direct.","start":213.755,"end":214.49501,"sentiment":"neutral","sentiment_score":-0.007444501388818026}],"sentiment":"neutral","sentiment_score":-0.007444501388818026,"channel":0,"num_words":2,"start":213.755,"end":214.49501},{"sentences":[{"text":"Direct of what?","start":216.55,"end":217.77,"sentiment":"neutral","sentiment_score":-0.010643213366468748}],"sentiment":"neutral","sentiment_score":-0.010643213366468748,"channel":1,"num_words":3,"start":216.55,"end":217.77},{"sentences":[{"text":"No.","start":218.475,"end":218.975,"sentiment":"neutral","sentiment_score":-0.08119678497314453},{"text":"No.","start":218.995,"end":219.495,"sentiment":"neutral","sentiment_score":-0.08727289736270905},{"text":"After Islam, sack Sakib","start":219.515,"end":222.815,"sentiment":"neutral","sentiment_score":-0.05577998701483011}],"sentiment":"neutral","sentiment_score":-0.06526493839919567,"channel":0,"num_words":6,"start":218.475,"end":222.815},{"sentences":[{"text":"Yeah.","start":222.39,"end":222.63,"sentiment":"neutral","sentiment_score":-0.023950068280100822},{"text":"At the rate.","start":222.63,"end":223.45,"sentiment":"neutral","sentiment_score":-0.015617232148845991}],"sentiment":"neutral","sentiment_score":-0.0177004411816597,"channel":1,"num_words":4,"start":222.39,"end":223.45},{"sentences":[{"text":"dot Islam at direct","start":223.35501,"end":225.45,"sentiment":"neutral","sentiment_score":-0.015027230372652411}],"sentiment":"neutral","sentiment_score":-0.015027230372652411,"channel":0,"num_words":4,"start":223.35501,"end":225.45},{"sentences":[{"text":"Yeah.","start":225.11,"end":225.61,"sentiment":"neutral","sentiment_score":-0.006296003703027964},{"text":"At the rate.","start":226.63,"end":227.35,"sentiment":"neutral","sentiment_score":-0.007807698100805283},{"text":"At the rate.","start":227.35,"end":228.33,"sentiment":"neutral","sentiment_score":-0.006739022986342509}],"sentiment":"neutral","sentiment_score":-0.00713373813778162,"channel":1,"num_words":7,"start":225.11,"end":228.33},{"sentences":[{"text":"the rate.","start":229.83,"end":230.56999,"sentiment":"neutral","sentiment_score":-0.0072318254970014095}],"sentiment":"neutral","sentiment_score":-0.0072318254970014095,"channel":0,"num_words":2,"start":229.83,"end":230.56999},{"sentences":[{"text":"You know, at the rate.","start":230.31499,"end":231.995,"sentiment":"neutral","sentiment_score":-0.008309517055749893},{"text":"Yeah.","start":231.995,"end":232.47499,"sentiment":"neutral","sentiment_score":0.004089956171810627},{"text":"So you you know the email.","start":232.47499,"end":236.155,"sentiment":"neutral","sentiment_score":0.0011599042918533087},{"text":"Right?","start":236.155,"end":236.635,"sentiment":"neutral","sentiment_score":0.003435031045228243},{"text":"So x","start":236.635,"end":237.19499,"sentiment":"neutral","sentiment_score":0.003093169187195599}],"sentiment":"neutral","sentiment_score":-0.0013917889290799698,"channel":1,"num_words":15,"start":230.31499,"end":237.19499},{"sentences":[{"text":"Yeah.","start":237.11,"end":237.51,"sentiment":"neutral","sentiment_score":0.00479638809338212}],"sentiment":"neutral","sentiment_score":0.00479638809338212,"channel":0,"num_words":1,"start":237.11,"end":237.51},{"sentences":[{"text":"s@therate.","start":237.19499,"end":238.875,"sentiment":"neutral","sentiment_score":0.002375321462750435}],"sentiment":"neutral","sentiment_score":0.002375321462750435,"channel":1,"num_words":1,"start":237.19499,"end":238.875},{"sentences":[{"text":"At.","start":237.51,"end":238.01,"sentiment":"neutral","sentiment_score":0.00194866256788373}],"sentiment":"neutral","sentiment_score":0.00194866256788373,"channel":0,"num_words":1,"start":237.51,"end":238.01},{"sentences":[{"text":"Yeah.","start":239.11499,"end":239.595,"sentiment":"neutral","sentiment_score":0.004776112735271454},{"text":"N h m r c.","start":239.595,"end":240.97499,"sentiment":"neutral","sentiment_score":0.0018782256403937936}],"sentiment":"neutral","sentiment_score":0.0023612068228734038,"channel":1,"num_words":6,"start":239.11499,"end":240.97499},{"sentences":[{"text":"Alright.","start":241.715,"end":242.215,"sentiment":"neutral","sentiment_score":0.012053455226123331},{"text":"N m h m r c.","start":242.595,"end":244.355,"sentiment":"neutral","sentiment_score":0.00468890555202961},{"text":"Alright.","start":244.355,"end":244.835,"sentiment":"neutral","sentiment_score":0.026548877358436584},{"text":"That that y'all","start":244.835,"end":245.635,"sentiment":"neutral","sentiment_score":0.02213481441140175}],"sentiment":"neutral","sentiment_score":0.012103655375540257,"channel":0,"num_words":11,"start":241.715,"end":245.635},{"sentences":[{"text":"Yeah.","start":245.4,"end":245.9,"sentiment":"neutral","sentiment_score":0.020863406360149384}],"sentiment":"neutral","sentiment_score":0.020863406360149384,"channel":1,"num_words":1,"start":245.4,"end":245.9},{"sentences":[{"text":"dot a u.","start":245.635,"end":246.455,"sentiment":"neutral","sentiment_score":0.012591539261241754},{"text":"Alright.","start":246.595,"end":247.095,"sentiment":"neutral","sentiment_score":0.07589851319789886},{"text":"I got it got it now, sir.","start":247.315,"end":248.775,"sentiment":"neutral","sentiment_score":0.10883991420269012},{"text":"Alright.","start":249.155,"end":249.655,"sentiment":"neutral","sentiment_score":0.10762028396129608},{"text":"No worries.","start":249.795,"end":250.435,"sentiment":"neutral","sentiment_score":0.12913864105939865}],"sentiment":"neutral","sentiment_score":0.08867500689146775,"channel":0,"num_words":14,"start":245.635,"end":250.435},{"sentences":[{"text":"I'll be sending the invite right over here, Asakim.","start":250.435,"end":252.535,"sentiment":"neutral","sentiment_score":0.15918980621629292},{"text":"And, again,","start":252.83,"end":253.23,"sentiment":"neutral","sentiment_score":0.040984210558235645}],"sentiment":"neutral","sentiment_score":0.13769787973300976,"channel":0,"num_words":11,"start":250.435,"end":253.23},{"sentences":[{"text":"No.","start":253.0,"end":253.24,"sentiment":"neutral","sentiment_score":0.019808977842330933}],"sentiment":"neutral","sentiment_score":0.019808977842330933,"channel":1,"num_words":1,"start":253.0,"end":253.24},{"sentences":[{"text":"sir,","start":253.23,"end":253.39,"sentiment":"neutral","sentiment_score":0.06298139691352844}],"sentiment":"neutral","sentiment_score":0.06298139691352844,"channel":0,"num_words":1,"start":253.23,"end":253.39},{"sentences":[{"text":"I","start":253.24,"end":253.4,"sentiment":"neutral","sentiment_score":0.023145362734794617}],"sentiment":"neutral","sentiment_score":0.023145362734794617,"channel":1,"num_words":1,"start":253.24,"end":253.4},{"sentences":[{"text":"thank","start":253.39,"end":253.63,"sentiment":"neutral","sentiment_score":0.14418192207813263}],"sentiment":"neutral","sentiment_score":0.14418192207813263,"channel":0,"num_words":1,"start":253.39,"end":253.63},{"sentences":[{"text":"understand.","start":253.4,"end":253.9,"sentiment":"neutral","sentiment_score":0.13842564821243286}],"sentiment":"neutral","sentiment_score":0.13842564821243286,"channel":1,"num_words":1,"start":253.4,"end":253.9},{"sentences":[{"text":"you so much for allowing us to introduce our company.","start":253.63,"end":255.97,"sentiment":"positive","sentiment_score":0.42134098410606385}],"sentiment":"positive","sentiment_score":0.42134098410606385,"channel":0,"num_words":10,"start":253.63,"end":255.97},{"sentences":[{"text":"Okay.","start":256.28,"end":256.6,"sentiment":"neutral","sentiment_score":0.284992516040802},{"text":"I'll get no problem.","start":256.6,"end":257.70892,"sentiment":"positive","sentiment_score":0.3603762239217758}],"sentiment":"positive","sentiment_score":0.34529948234558105,"channel":1,"num_words":5,"start":256.28,"end":257.70892},{"sentences":[{"text":"Thank you.","start":257.55,"end":258.11,"sentiment":"positive","sentiment_score":0.5032989680767059},{"text":"Have a good day,","start":258.11,"end":258.75,"sentiment":"positive","sentiment_score":0.5033849477767944}],"sentiment":"positive","sentiment_score":0.5033562878767649,"channel":0,"num_words":6,"start":257.55,"end":258.75},{"sentences":[{"text":"Thank","start":258.6689,"end":259.1689,"sentiment":"positive","sentiment_score":0.43632906675338745}],"sentiment":"positive","sentiment_score":0.43632906675338745,"channel":1,"num_words":1,"start":258.6689,"end":259.1689},{"sentences":[{"text":"Sakim.","start":258.75,"end":259.15,"sentiment":"positive","sentiment_score":0.48817116022109985},{"text":"Okay?","start":259.15,"end":259.47,"sentiment":"neutral","sentiment_score":0.2880426049232483},{"text":"Thank","start":259.47,"end":259.63,"sentiment":"positive","sentiment_score":0.3864282965660095}],"sentiment":"positive","sentiment_score":0.3875473539034526,"channel":0,"num_words":3,"start":258.75,"end":259.63},{"sentences":[{"text":"you.","start":259.54892,"end":259.62894,"sentiment":"positive","sentiment_score":0.37262123823165894},{"text":"You","start":259.62894,"end":259.86893,"sentiment":"neutral","sentiment_score":0.3125089406967163}],"sentiment":"positive","sentiment_score":0.3425650894641876,"channel":1,"num_words":2,"start":259.54892,"end":259.86893},{"sentences":[{"text":"you so","start":259.63,"end":259.95,"sentiment":"positive","sentiment_score":0.3799196779727936}],"sentiment":"positive","sentiment_score":0.3799196779727936,"channel":0,"num_words":2,"start":259.63,"end":259.95},{"sentences":[{"text":"too.","start":259.86893,"end":260.26892,"sentiment":"positive","sentiment_score":0.3485773205757141}],"sentiment":"positive","sentiment_score":0.3485773205757141,"channel":1,"num_words":1,"start":259.86893,"end":260.26892},{"sentences":[{"text":"much.","start":259.95,"end":260.45,"sentiment":"neutral","sentiment_score":0.24182361364364624}],"sentiment":"neutral","sentiment_score":0.24182361364364624,"channel":0,"num_words":1,"start":259.95,"end":260.45},{"sentences":[{"text":"Bye.","start":260.26892,"end":260.76892,"sentiment":"neutral","sentiment_score":0.13871918618679047},{"text":"No","start":260.90894,"end":261.14893,"sentiment":"neutral","sentiment_score":0.06526896357536316}],"sentiment":"neutral","sentiment_score":0.10199407488107681,"channel":1,"num_words":2,"start":260.26892,"end":261.14893},{"sentences":[{"text":"Alright.","start":260.99,"end":261.39,"sentiment":"neutral","sentiment_score":0.044184014201164246}],"sentiment":"neutral","sentiment_score":0.044184014201164246,"channel":0,"num_words":1,"start":260.99,"end":261.39},{"sentences":[{"text":"worries.","start":261.14893,"end":261.64893,"sentiment":"neutral","sentiment_score":0.04578346014022827}],"sentiment":"neutral","sentiment_score":0.04578346014022827,"channel":1,"num_words":1,"start":261.14893,"end":261.64893},{"sentences":[{"text":"Bye bye.","start":261.39,"end":262.13,"sentiment":"neutral","sentiment_score":0.05051025375723839}],"sentiment":"neutral","sentiment_score":0.05051025375723839,"channel":0,"num_words":2,"start":261.39,"end":262.13}]},"summary":{"result":"success","short":"The customer, Sakib, receives a call from Ronald, a representative from Cloud Solution IT, who is trying to arrange a meeting with the customer's CTO to introduce their company and provide services. The customer is unable to speak at the moment, but agrees to a meeting on August 17th at 10:30am. The representative sends a calendar invite and thanks the customer for their time."},"intents":{"segments":[{"text":"Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":28,"end_word":78,"intents":[{"intent":"Arrange meeting","confidence_score":0.17892691}]},{"text":"Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more.","start_word":79,"end_word":120,"intents":[{"intent":"Explain services","confidence_score":0.00027758046}]},{"text":"How about on Monday, sir? Monday, maybe 10:30. Yeah.","start_word":322,"end_word":330,"intents":[{"intent":"Schedule meeting","confidence_score":0.74930525}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.059518963098526},{"text":"Good morning.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.33642300963401794},{"text":"Sakib, it's Ronald from Cloud Solution IT. How are you doing today? Yeah. Yeah.","start_word":4,"end_word":17,"sentiment":"neutral","sentiment_score":0.2452884018421173},{"text":"Good. Good. Yourself? I'm doing wonderful. Thank you for asking.","start_word":18,"end_word":27,"sentiment":"positive","sentiment_score":0.6013906598091125},{"text":"Sakib, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And the reason for my call today, Saket, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on the third or last week of this month. Yeah. Happy to meet. No problem Thank at all. The thing is actually at the moment, we don't have much scope, whatever you have said, and you. you, your your your expert is in. Okay? So I'm Yeah. just wondering whether it will bring any kind of, you know, usefulness, Yeah. you I just know, mhmm. spending these thirty minutes within the tip. Yeah. Actually, sir, that that would be okay. We do we don't have any requirement at the moment. But, really, the main goal of the meetings, just to give you an idea regarding our services, just in case you have any future requirements, we want to make sure the name of our company would be on your list. Okay. Yes. You are talking about next week, is it? Next week or maybe on last week of this month, Next week, Tuesday? sir. Next week, Tuesday. How about on Monday, sir? Monday, maybe 10:30.","start_word":28,"end_word":329,"sentiment":"neutral","sentiment_score":0.06350007681607805},{"text":"Yeah. That that that would be perfect, sir.","start_word":330,"end_word":337,"sentiment":"positive","sentiment_score":0.5726339817047119},{"text":"10:30. Okay. Alright. So so what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on August 17 at 10:30. Sir, do you mind me asking, how many end user do you got in the company? Mhmm. We are around two seventy. 270. Got it. And, sir, can I have your email address? So Sakib, sakib,.Islam,islam,@theratenhmercy.gov.au. Sorry. It's Sakib,sakib,.Islam,islam,@nhmrc.gov.au. uh-huh. Uh-huh. Direct, sir. Right? Say it again? The direct. Direct of what? No. No. After Islam, sack Sakib Yeah. At the rate. dot Islam at direct Yeah. At the rate. At the rate. the rate. You know, at the rate. Yeah. So you you know the email. Right? So x Yeah. s@therate. At. Yeah. N h m r c. Alright. N m h m r c. Alright. That that y'all Yeah. dot a u. Alright. I got it got it now, sir. Alright. No worries. I'll be sending the invite right over here, Asakim. And, again, No. sir, I thank understand.","start_word":338,"end_word":507,"sentiment":"neutral","sentiment_score":0.03141273558139801},{"text":"you so much for allowing us to introduce our company.","start_word":508,"end_word":517,"sentiment":"positive","sentiment_score":0.4138618409633637},{"text":"Okay.","start_word":518,"end_word":518,"sentiment":"neutral","sentiment_score":0.284992516040802},{"text":"I'll get no problem. Thank you. Have a good day, Thank Sakim.","start_word":519,"end_word":530,"sentiment":"positive","sentiment_score":0.4498410224914551},{"text":"Okay?","start_word":531,"end_word":531,"sentiment":"neutral","sentiment_score":0.2880426049232483},{"text":"Thank you. You you so too.","start_word":532,"end_word":537,"sentiment":"positive","sentiment_score":0.3626467287540436},{"text":"much. Bye. No Alright. worries. Bye bye.","start_word":538,"end_word":544,"sentiment":"neutral","sentiment_score":0.09313726425170898}],"average":{"sentiment":"neutral","sentiment_score":0.09317920760309044}}}}