{"metadata":{"transaction_key":"deprecated","request_id":"019fb692-b258-7890-b21a-3df4ada7002e","sha256":"3f42ccce59fa66910fbeec883f399978fc8ceb356f5e5efd1bf6872af3c17cdf","created":"2026-07-31T05:08:15.989Z","duration":5.1839375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":15}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Put your name and reason for calling. I'll see if this person is available.","confidence":1.0,"words":[{"word":"put","start":0.39999998,"end":0.56,"confidence":0.49902344,"punctuated_word":"Put","sentiment":"neutral","sentiment_score":0.031867414712905884},{"word":"your","start":0.56,"end":0.79999995,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.012274406850337982},{"word":"name","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.04396015405654907},{"word":"and","start":1.04,"end":1.28,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06285665184259415},{"word":"reason","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.07512839138507843},{"word":"for","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04272566735744476},{"word":"calling","start":1.76,"end":2.26,"confidence":0.9875488,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.052616894245147705},{"word":"i'll","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.013745462521910667},{"word":"see","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.0038512051105499263},{"word":"if","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.012870505452156069},{"word":"this","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.015870586037635803},{"word":"person","start":3.12,"end":3.4399998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.0017327815294265747},{"word":"is","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0200272798538208},{"word":"available","start":3.6799998,"end":4.18,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.02665957808494568}],"paragraphs":{"transcript":"\nPut your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Put your name and reason for calling.","start":0.39999998,"end":2.26,"sentiment":"neutral","sentiment_score":-0.021099228944097246},{"text":"I'll see if this person is available.","start":2.32,"end":4.18,"sentiment":"neutral","sentiment_score":-0.0002101289906672069}],"sentiment":"neutral","sentiment_score":-0.010654678967382227,"num_words":14,"start":0.39999998,"end":4.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Put your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Put your name and reason for calling.","start":0.39999998,"end":2.26,"sentiment":"neutral","sentiment_score":-0.021099228944097246},{"text":"I'll see if this person is available.","start":2.32,"end":4.18,"sentiment":"neutral","sentiment_score":-0.0002101289906672069}],"sentiment":"neutral","sentiment_score":-0.010654678967382227,"channel":1,"num_words":14,"start":0.39999998,"end":4.18}]},"summary":{"result":"success","short":"Put your name and reason for calling. I'll see if this person is available."},"intents":{"segments":[{"text":"I'll see if this person is available.","start_word":7,"end_word":13,"intents":[{"intent":"Place caller name and reason","confidence_score":0.0016604003},{"intent":"Confirm person's availability","confidence_score":0.012306802}]}]},"sentiments":{"segments":[{"text":"Put your name and reason for calling. I'll see if this person is available.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":-0.010843314230442049}],"average":{"sentiment":"neutral","sentiment_score":-0.010843313838306229}}}}