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Good morning. Craig, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Greg, I hope you still remember the company. And, also, my CTO, mister Bhajit Singh. You met him way back 2025, I think, sir. Actually, sir, that is the reason why I'm calling you back right now because Bhajit would like to know if you have any available schedule next month, maybe on the second or third week of July to have a catch up meeting with them.\n\nMhmm. Mhmm. Yes, sir. Yes, sir. I understand.\n\nAlright. Okay. That that would be fine. Maybe I can try to call you back, maybe be be for in the or or maybe next year, sir, just to check if there's any yep. Alright.\n\nOkay. No. No. No worries. That that would be fine.\n\nThank you. Thank you, Frank. Thank you. Have a good day. 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Speaking. Well, thanks, mate. Yourself? Yep.\n\nI've probably got to availability. I'm not taking meetings at the moment, though. So we've we've had a chat a couple of times, and I've got an understanding of what the business offers. We're not in the market for a new service provider, so it's probably not a good use of his time. 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Speaking.\n\nChannel 0: Yeah. Good morning. Craig, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Well, thanks, mate. Yourself?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Greg, I hope you still remember the company. And, also, my CTO, mister Bhajit Singh. You\n\nChannel 1: Yep.\n\nChannel 0: met him way back 2025, I think, sir. Actually, sir, that is the reason why I'm calling you back right now because Bhajit would like to know if you have any available schedule next month, maybe on the second or third week of July to have a catch up meeting with them.\n\nChannel 1: I've probably got to availability. I'm not taking meetings at the moment, though. So we've we've\n\nChannel 0: Mhmm.\n\nChannel 1: had a chat a couple of times, and I've got an understanding of what the business offers. 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you, Frank.","start":75.00694,"end":75.64694,"sentiment":"positive","sentiment_score":0.3556353549162547},{"text":"Thank you.","start":75.64694,"end":75.88694,"sentiment":"positive","sentiment_score":0.406298965215683},{"text":"Have a good day.","start":75.88694,"end":76.60694,"sentiment":"positive","sentiment_score":0.4153060093522072},{"text":"Thank you.","start":76.60694,"end":77.26694,"sentiment":"neutral","sentiment_score":0.27712398767471313}],"sentiment":"positive","sentiment_score":0.3722705461762168,"channel":0,"num_words":11,"start":75.00694,"end":77.26694}]},"summary":{"result":"success","short":"The customer, Ronald, is calling the agent, Craig, from Cloud Solution IT to inquire about available scheduling for a catch-up meeting with CTO Bhajit Singh. The agent explains that they are not in the market for a new service provider and suggests calling back next year to check for availability. The call ends with the agent thanking the customer and wishing them a good day."},"intents":{"segments":[{"text":"And, also, my CTO, mister Bhajit Singh. You Yep. met him way back 2025, I think, sir. Actually, sir, that is the reason why I'm calling you back right now because Bhajit would like to know if you have any available schedule next month, maybe on the second or third week of July to have a catch up meeting with them.","start_word":36,"end_word":96,"intents":[{"intent":"Schedule meeting with bhajit shan","confidence_score":0.0052129226}]}]},"sentiments":{"segments":[{"text":"Okay. Speaking. Yeah. Good morning. Craig, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.2193197160959244},{"text":"Well, thanks, mate. Yourself? I'm doing wonderful. Thank you for asking.","start_word":17,"end_word":27,"sentiment":"positive","sentiment_score":0.5674777030944824},{"text":"Greg, I hope you still remember the company. And, also, my CTO, mister Bhajit Singh. You Yep. met him way back 2025, I think, sir. Actually, sir, that is the reason why I'm calling you back right now because Bhajit would like to know if you have any available schedule next month, maybe on the second or third week of July to have a catch up meeting with them. I've probably got to availability. I'm not taking meetings at the moment, though. So we've we've Mhmm. had a chat a couple of times, and I've got an understanding of what the business offers. We're not in Mhmm. the market for a new service provider, so it's Yes, probably sir.","start_word":28,"end_word":146,"sentiment":"neutral","sentiment_score":-0.029092920944094654},{"text":"not a good use of his time.","start_word":147,"end_word":153,"sentiment":"negative","sentiment_score":-0.6260536313056946},{"text":"Yes, sir. I understand. Alright. Okay. That that would be fine. Maybe I can try to call you back, maybe be be for in the or or maybe next year, sir, I'll just see to check how we if there's any yep. Alright. Okay. No. No. No worries. That that would be fine. go. No. Thank Thank you. you.","start_word":154,"end_word":212,"sentiment":"neutral","sentiment_score":0.01307202223688364},{"text":"Thank you, Frank. Thank you. Have a good day. Thank you.","start_word":213,"end_word":223,"sentiment":"positive","sentiment_score":0.3810547590255738}],"average":{"sentiment":"neutral","sentiment_score":0.042112862055920304}}}}