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It's Tommy here from Oakview again. How are you doing? I'm doing fantastic. Have I caught you at a better time?\n\nYeah. That's totally fine. No worries at all. Perfect. Do you mind if I do that actually at the the same sort of early time?\n\nLet me just quickly check. I've got a couple in the arvo. You guys are in Victoria. No daylight savings. I'm assuming it's about 12:00 there?\n\nPerfect. Could I possibly do about 08:30? Oh, yeah. Absolutely. I've got someone at ten, but I can definitely do, like, 09:10, if that's alright.\n\nPerfect. That's no worries at all. I've got so much I wanna run by you, but you jump out the door, and I will see you next Friday. No. No worries.\n\nHave a great weekend. Bye.","paragraphs":[{"sentences":[{"text":"Hey, Natalie.","start":3.76,"end":4.4,"sentiment":"neutral","sentiment_score":0.1740463674068451},{"text":"It's Tommy here from Oakview again.","start":4.4,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.21967746069033942},{"text":"How are you doing?","start":5.8399997,"end":6.66,"sentiment":"neutral","sentiment_score":0.28833717107772827},{"text":"I'm doing fantastic.","start":8.559999,"end":9.7,"sentiment":"positive","sentiment_score":0.6848122278849283},{"text":"Have I caught you at a better time?","start":9.84,"end":11.38,"sentiment":"neutral","sentiment_score":0.09912341041490436}],"sentiment":"neutral","sentiment_score":0.2463882674017678,"num_words":23,"start":3.76,"end":11.38},{"sentences":[{"text":"Yeah.","start":16.815,"end":17.135,"sentiment":"neutral","sentiment_score":0.05261021479964256},{"text":"That's totally fine.","start":17.135,"end":18.335,"sentiment":"neutral","sentiment_score":0.12960079312324524},{"text":"No worries at all.","start":18.335,"end":19.555,"sentiment":"neutral","sentiment_score":-0.011971825733780861},{"text":"Perfect.","start":24.91,"end":25.390001,"sentiment":"neutral","sentiment_score":0.2542675733566284},{"text":"Do you mind if I do that actually at the the same sort of early time?","start":25.390001,"end":32.91,"sentiment":"neutral","sentiment_score":0.032485252362675965}],"sentiment":"neutral","sentiment_score":0.046702276095747945,"num_words":25,"start":16.815,"end":32.91},{"sentences":[{"text":"Let me just quickly check.","start":32.91,"end":34.190002,"sentiment":"neutral","sentiment_score":0.02116047888994217},{"text":"I've got a couple in the arvo.","start":34.190002,"end":35.57,"sentiment":"neutral","sentiment_score":0.019623950123786926},{"text":"You guys are in Victoria.","start":36.43,"end":37.935,"sentiment":"neutral","sentiment_score":0.009689473360776902},{"text":"No daylight savings.","start":37.935,"end":38.895,"sentiment":"neutral","sentiment_score":-0.022219781763851643},{"text":"I'm assuming it's about 12:00 there?","start":38.895,"end":40.835003,"sentiment":"neutral","sentiment_score":0.0024262807176758843}],"sentiment":"neutral","sentiment_score":0.009212144274407854,"num_words":26,"start":32.91,"end":40.835003},{"sentences":[{"text":"Perfect.","start":43.775,"end":44.255,"sentiment":"neutral","sentiment_score":0.10302799940109252},{"text":"Could I possibly do about 08:30?","start":44.255,"end":47.315002,"sentiment":"neutral","sentiment_score":0.03236259954671065},{"text":"Oh, yeah.","start":52.670002,"end":53.15,"sentiment":"neutral","sentiment_score":0.037219999358057976},{"text":"Absolutely.","start":53.15,"end":53.65,"sentiment":"neutral","sentiment_score":0.08804035186767578},{"text":"I've got someone at ten, but I can definitely do, like, 09:10, if that's alright.","start":54.59,"end":59.010002,"sentiment":"neutral","sentiment_score":0.06544731905062993}],"sentiment":"neutral","sentiment_score":0.057655749320983884,"num_words":25,"start":43.775,"end":59.010002},{"sentences":[{"text":"Perfect.","start":61.39,"end":61.870003,"sentiment":"neutral","sentiment_score":0.2620060443878174},{"text":"That's no worries at all.","start":61.870003,"end":63.135,"sentiment":"neutral","sentiment_score":0.1376625567674637},{"text":"I've got so much I wanna run by you, but you jump out the door, and I will see you next Friday.","start":63.454998,"end":68.595,"sentiment":"positive","sentiment_score":0.39477455615997314},{"text":"No.","start":70.895,"end":71.134995,"sentiment":"neutral","sentiment_score":0.2026185244321823},{"text":"No worries.","start":71.134995,"end":71.534996,"sentiment":"neutral","sentiment_score":0.23585663735866547}],"sentiment":"neutral","sentiment_score":0.33257067299658255,"num_words":31,"start":61.39,"end":71.534996},{"sentences":[{"text":"Have a great weekend.","start":71.534996,"end":72.515,"sentiment":"positive","sentiment_score":0.5523656979203224},{"text":"Bye.","start":73.055,"end":73.555,"sentiment":"neutral","sentiment_score":0.1912064552307129}],"sentiment":"positive","sentiment_score":0.4801338493824005,"num_words":5,"start":71.534996,"end":73.555}]}}]},{"alternatives":[{"transcript":"Hello? 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I'm good, mate. How are you? Oh, not really. I'm literally just about to walk out the door.\n\nCan we change it to next week? Sorry. Actually, next Friday will be fine because I'll be sitting at the hairdressers getting my hair done, so I won't be moving. Yep. Yep.\n\nYeah. Yeah. I'm in Queensland, not Victoria. Oh, can you do, like, after nine just so the kids are at school? Yeah.\n\n09:10 is fine. Yep. Awesome. Thank you. Awesome.\n\nThanks, mate. Appreciate it. Thank you. You too. 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It's Tommy here from Oakview again. How are you doing?\n\nChannel 1: I'm good, mate. How are you?\n\nChannel 0: I'm doing fantastic. Have I caught you at a better time?\n\nChannel 1: Oh, not really. I'm literally just about to walk out the door. Can we change it to next week?\n\nChannel 0: Yeah. That's totally fine.\n\nChannel 1: Sorry.\n\nChannel 0: No worries at all.\n\nChannel 1: Actually, next Friday will be fine because I'll be sitting at the hairdressers getting my hair done, so I won't be moving.\n\nChannel 0: Perfect. Do you mind\n\nChannel 1: Yep.\n\nChannel 0: if I do that actually at the the same sort of early time? Let me just quickly check. I've got a couple in the arvo. You guys are in Victoria. No daylight savings.\n\nI'm assuming it's about 12:00 there?\n\nChannel 1: Yep. Yeah. Yeah. I'm in Queensland, not Victoria.\n\nChannel 0: Perfect. 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You too.\n\nChannel 0: Bye.\n\nChannel 1: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.04567983001470566}],"sentiment":"neutral","sentiment_score":0.04567983001470566,"channel":1,"num_words":1,"start":2.3999999,"end":2.8999999},{"sentences":[{"text":"Hey, Natalie.","start":3.76,"end":4.4,"sentiment":"neutral","sentiment_score":0.1740463674068451},{"text":"It's Tommy here from Oakview again.","start":4.4,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.21967746069033942},{"text":"How are you doing?","start":5.8399997,"end":6.66,"sentiment":"neutral","sentiment_score":0.28833717107772827}],"sentiment":"neutral","sentiment_score":0.2349588486055533,"channel":0,"num_words":12,"start":3.76,"end":6.66},{"sentences":[{"text":"I'm good, mate.","start":6.48,"end":7.2799997,"sentiment":"positive","sentiment_score":0.6233595212300619},{"text":"How are 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He asks to change the appointment to next week and suggests a time for next Friday at 10am. He thanks Natalie and ends the call."},"intents":{"segments":[{"text":"I'm literally just about to walk out the door. Can we change it to next week? Yeah.","start_word":33,"end_word":49,"intents":[{"intent":"Change appointment","confidence_score":0.6725712}]}]},"sentiments":{"segments":[{"text":"Hello? Hey, Natalie. It's Tommy here from Oakview again. How are you doing?","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.21142880618572235},{"text":"I'm good, mate. How are you? I'm doing fantastic.","start_word":13,"end_word":21,"sentiment":"positive","sentiment_score":0.6090802550315857},{"text":"Have I caught you at a better time? Oh, not really. I'm literally just about to walk out the door. Can we change it to next week? Yeah. That's totally fine. No Sorry. worries at all. Actually, next Friday will be fine because I'll be sitting at the hairdressers getting my hair done, so I won't be moving. Perfect. Do you mind Yep. if I do that actually at the the same sort of early time? Let me just quickly check. I've got a couple in the arvo. You guys are in Victoria. No daylight savings. I'm assuming it's about 12:00 there? Yep. Yeah. Yeah. I'm in Queensland, not Victoria. Perfect. Could I possibly do about 08:30? Oh, can you do, like, after nine just so the kids are at school? Oh, yeah. Absolutely. I've got someone at ten, but I can definitely do, like, 09:10, if that's alright. Yeah. 09:10 is fine. Perfect. That's no Yep. worries at all.","start_word":22,"end_word":181,"sentiment":"neutral","sentiment_score":0.037689924240112305},{"text":"I've Awesome. got so much I wanna run by you, but you jump out the door, and I Thank will you.","start_word":182,"end_word":202,"sentiment":"positive","sentiment_score":0.4274296164512634},{"text":"see you next Friday.","start_word":203,"end_word":206,"sentiment":"neutral","sentiment_score":0.29627376794815063},{"text":"Awesome. Thanks, mate. Appreciate it.","start_word":207,"end_word":211,"sentiment":"positive","sentiment_score":0.6387649774551392},{"text":"No. No worries.","start_word":212,"end_word":214,"sentiment":"neutral","sentiment_score":0.23433764278888705},{"text":"Have a great Thank weekend. you.","start_word":215,"end_word":220,"sentiment":"positive","sentiment_score":0.5245816111564636},{"text":"You too. Bye. Bye bye.","start_word":221,"end_word":225,"sentiment":"neutral","sentiment_score":0.1968276798725128}],"average":{"sentiment":"neutral","sentiment_score":0.15200589066844877}}}}