{"metadata":{"transaction_key":"deprecated","request_id":"019eb43d-989c-7ba3-849e-852a8e40d06b","sha256":"2d05a59a7fa4cbfab1b7698ecf5002144805262c3308b686a4deb664b34b3d74","created":"2026-06-11T01:13:18.700Z","duration":105.33594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":319,"output_tokens":95},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":370,"output_tokens":370},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":370,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. This is Andrew from Vigilance AI. Good morning to you, Tyrone. Vigilance AI, Tyrone. We're a cybersecurity company. Yeah. And just a quick one. Tyrone, you know, we have spoken to IT managers like yourself, and we see that they are drowning with security alerts from their EDR tools. Vigilance AI, we run an AI lead triage and investigation on top of your existing m three six five and EDR tools to reduce alerts. Nothing is installed in your network. We work alongside what you have, and we cut the investigation and response time by 80%. And my CTO would like to show you the value of this platform in a quick demo. Are you available for this week? Oh, thank you for that information, Tyrone. But do you mind me asking what you're currently using? Alright. Well, thank you for your time as well.","confidence":0.998978,"words":[{"word":"hi","start":3.9199998,"end":4.16,"confidence":0.99744236,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.05861660838127136},{"word":"this","start":4.16,"end":4.3199997,"confidence":0.99960035,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.06585952639579773},{"word":"is","start":4.3199997,"end":4.7999997,"confidence":0.99973553,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07062554359436035},{"word":"andrew","start":4.7999997,"end":5.2999997,"confidence":0.6505579,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.08654435724020004},{"word":"from","start":5.6,"end":6.08,"confidence":0.46578142,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.07507156580686569},{"word":"vigilance","start":6.08,"end":6.58,"confidence":0.98105234,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.08485518395900726},{"word":"ai","start":6.64,"end":7.14,"confidence":0.8638935,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.09318627417087556},{"word":"good","start":7.44,"end":7.68,"confidence":0.95331854,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.33538588881492615},{"word":"morning","start":7.68,"end":7.9199996,"confidence":0.9993319,"punctuated_word":"morning","sentiment":"positive","sentiment_score":0.3544108271598816},{"word":"to","start":7.9199996,"end":8.08,"confidence":0.9935899,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2955978810787201},{"word":"you","start":8.08,"end":8.32,"confidence":0.99628407,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.26550084352493286},{"word":"tyrone","start":8.32,"end":8.82,"confidence":0.9541664,"punctuated_word":"Tyrone.","sentiment":"neutral","sentiment_score":0.17862074077129364},{"word":"vigilance","start":12.995,"end":13.495,"confidence":0.8457095,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.006511475890874863},{"word":"ai","start":13.634999,"end":14.035,"confidence":0.8199559,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.007764603942632675},{"word":"tyrone","start":14.035,"end":14.535,"confidence":0.98583204,"punctuated_word":"Tyrone.","sentiment":"neutral","sentiment_score":0.01864477246999741},{"word":"we're","start":14.674999,"end":14.995,"confidence":0.942155,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.03772074729204178},{"word":"a","start":14.995,"end":15.155,"confidence":0.998546,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03498832881450653},{"word":"cybersecurity","start":15.155,"end":15.655,"confidence":0.8868715,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.02013528533279896},{"word":"company","start":15.875,"end":16.375,"confidence":0.96771204,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.017023755237460136},{"word":"yeah","start":18.355,"end":18.755,"confidence":0.9844669,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.05254413187503815},{"word":"and","start":18.755,"end":18.994999,"confidence":0.9983022,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.043426260352134705},{"word":"just","start":18.994999,"end":19.235,"confidence":0.9996344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.045086801052093506},{"word":"a","start":19.235,"end":19.314999,"confidence":0.99962103,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03805120661854744},{"word":"quick","start":19.314999,"end":19.635,"confidence":0.99993753,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.039415840059518814},{"word":"one","start":19.635,"end":20.135,"confidence":0.91302,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.0350298173725605},{"word":"tyrone","start":20.355,"end":20.855,"confidence":0.8567888,"punctuated_word":"Tyrone,","sentiment":"neutral","sentiment_score":0.02657509408891201},{"word":"you","start":20.915,"end":20.994999,"confidence":0.9992393,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02446228638291359},{"word":"know","start":20.994999,"end":21.154999,"confidence":0.993634,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.01947886124253273},{"word":"we","start":21.154999,"end":21.314999,"confidence":0.99981993,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04640810936689377},{"word":"have","start":21.314999,"end":21.715,"confidence":0.9975272,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02545434422791004},{"word":"spoken","start":21.715,"end":22.035,"confidence":0.8912385,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":0.012954993173480034},{"word":"to","start":22.035,"end":22.355,"confidence":0.9997937,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.011781997978687286},{"word":"it","start":22.355,"end":22.595,"confidence":0.9993457,"punctuated_word":"IT","sentiment":"neutral","sentiment_score":-0.03147253766655922},{"word":"managers","start":22.595,"end":23.095,"confidence":0.9986112,"punctuated_word":"managers","sentiment":"neutral","sentiment_score":-0.03601114824414253},{"word":"like","start":23.154999,"end":23.395,"confidence":0.98455137,"punctuated_word":"like","sentiment":"neutral","sentiment_score":-0.003021474927663803},{"word":"yourself","start":23.395,"end":23.895,"confidence":0.8605232,"punctuated_word":"yourself,","sentiment":"neutral","sentiment_score":0.010629143565893171},{"word":"and","start":24.529999,"end":25.029999,"confidence":0.9998273,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0018527470529079435},{"word":"we","start":25.169998,"end":25.41,"confidence":0.7395314,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.010636892169713974},{"word":"see","start":25.41,"end":25.73,"confidence":0.9997297,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.040238041430711746},{"word":"that","start":25.73,"end":26.05,"confidence":0.99990916,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.05356365442276001},{"word":"they","start":26.05,"end":26.21,"confidence":0.999848,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.07447415590286255},{"word":"are","start":26.21,"end":26.449999,"confidence":0.9995715,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.08711107820272446},{"word":"drowning","start":26.449999,"end":26.929998,"confidence":0.99951065,"punctuated_word":"drowning","sentiment":"neutral","sentiment_score":-0.10586363077163696},{"word":"with","start":26.929998,"end":27.169998,"confidence":0.9986449,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.13217274844646454},{"word":"security","start":27.169998,"end":27.65,"confidence":0.9996137,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.16491569578647614},{"word":"alerts","start":27.65,"end":28.05,"confidence":0.99989855,"punctuated_word":"alerts","sentiment":"neutral","sentiment_score":-0.19340139627456665},{"word":"from","start":28.05,"end":28.289999,"confidence":0.9986613,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.17854517698287964},{"word":"their","start":28.289999,"end":28.609999,"confidence":0.99947363,"punctuated_word":"their","sentiment":"neutral","sentiment_score":-0.1237693503499031},{"word":"edr","start":28.609999,"end":29.09,"confidence":0.9959547,"punctuated_word":"EDR","sentiment":"neutral","sentiment_score":-0.04870437830686569},{"word":"tools","start":29.09,"end":29.59,"confidence":0.9367606,"punctuated_word":"tools.","sentiment":"neutral","sentiment_score":-0.05643179267644882},{"word":"vigilance","start":30.289999,"end":30.789999,"confidence":0.9783345,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02746700868010521},{"word":"ai","start":31.25,"end":31.73,"confidence":0.8951701,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.04364800453186035},{"word":"we","start":31.73,"end":31.97,"confidence":0.9994056,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.08253759890794754},{"word":"run","start":31.97,"end":32.29,"confidence":0.9955323,"punctuated_word":"run","sentiment":"neutral","sentiment_score":0.06317926943302155},{"word":"an","start":32.29,"end":32.53,"confidence":0.9959216,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.07382774353027344},{"word":"ai","start":32.53,"end":33.03,"confidence":0.99904054,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.04520194977521896},{"word":"lead","start":33.329998,"end":33.57,"confidence":0.9734499,"punctuated_word":"lead","sentiment":"neutral","sentiment_score":0.007271073758602142},{"word":"triage","start":33.57,"end":34.07,"confidence":0.98154306,"punctuated_word":"triage","sentiment":"neutral","sentiment_score":0.03259941190481186},{"word":"and","start":34.21,"end":34.53,"confidence":0.9743577,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04366273432970047},{"word":"investigation","start":34.53,"end":35.03,"confidence":0.998978,"punctuated_word":"investigation","sentiment":"neutral","sentiment_score":0.02562645450234413},{"word":"on","start":35.329998,"end":35.489998,"confidence":0.9993081,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04206268861889839},{"word":"top","start":35.489998,"end":35.73,"confidence":0.9999279,"punctuated_word":"top","sentiment":"neutral","sentiment_score":0.026682939380407333},{"word":"of","start":35.73,"end":35.89,"confidence":0.999458,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03072343021631241},{"word":"your","start":35.89,"end":36.129997,"confidence":0.9997068,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.03654622659087181},{"word":"existing","start":36.129997,"end":36.629997,"confidence":0.99991536,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.02478891611099243},{"word":"m","start":36.85,"end":37.17,"confidence":0.9962148,"punctuated_word":"m","sentiment":"neutral","sentiment_score":0.04025660455226898},{"word":"three","start":37.17,"end":37.489998,"confidence":0.9989104,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.02803439274430275},{"word":"six","start":37.489998,"end":37.809998,"confidence":0.97940916,"punctuated_word":"six","sentiment":"neutral","sentiment_score":0.017229609191417694},{"word":"five","start":37.809998,"end":38.309998,"confidence":0.9997913,"punctuated_word":"five","sentiment":"neutral","sentiment_score":0.0289435014128685},{"word":"and","start":38.704998,"end":39.144997,"confidence":0.9991067,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04103400558233261},{"word":"edr","start":39.144997,"end":39.585,"confidence":0.9922289,"punctuated_word":"EDR","sentiment":"neutral","sentiment_score":0.03192360699176788},{"word":"tools","start":39.585,"end":39.984997,"confidence":0.9875551,"punctuated_word":"tools","sentiment":"neutral","sentiment_score":0.043427955359220505},{"word":"to","start":39.984997,"end":40.225,"confidence":0.9994254,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0460602231323719},{"word":"reduce","start":40.225,"end":40.625,"confidence":0.9998654,"punctuated_word":"reduce","sentiment":"neutral","sentiment_score":0.018767710775136948},{"word":"alerts","start":40.625,"end":41.125,"confidence":0.9701986,"punctuated_word":"alerts.","sentiment":"neutral","sentiment_score":-0.05146677419543266},{"word":"nothing","start":42.144997,"end":42.545,"confidence":0.9997576,"punctuated_word":"Nothing","sentiment":"neutral","sentiment_score":-0.039419762790203094},{"word":"is","start":42.545,"end":42.785,"confidence":0.9997192,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.03517657890915871},{"word":"installed","start":42.785,"end":43.265,"confidence":0.9992105,"punctuated_word":"installed","sentiment":"neutral","sentiment_score":-0.027784816920757297},{"word":"in","start":43.265,"end":43.425,"confidence":0.99960226,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.058913249522447586},{"word":"your","start":43.425,"end":43.664997,"confidence":0.99972814,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.03655480593442917},{"word":"network","start":43.664997,"end":44.164997,"confidence":0.9956856,"punctuated_word":"network.","sentiment":"neutral","sentiment_score":-0.06257924437522888},{"word":"we","start":44.464996,"end":44.704998,"confidence":0.99987876,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.09132004529237749},{"word":"work","start":44.704998,"end":45.024998,"confidence":0.9986237,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.09684623777866364},{"word":"alongside","start":45.024998,"end":45.524998,"confidence":0.998376,"punctuated_word":"alongside","sentiment":"neutral","sentiment_score":0.08908897638320923},{"word":"what","start":45.824997,"end":46.065,"confidence":0.99947184,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.10114970803260805},{"word":"you","start":46.065,"end":46.304996,"confidence":0.9998348,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0904957503080368},{"word":"have","start":46.304996,"end":46.625,"confidence":0.93150043,"punctuated_word":"have,","sentiment":"neutral","sentiment_score":0.0825628787279129},{"word":"and","start":46.625,"end":46.945,"confidence":0.9997677,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10292209684848784},{"word":"we","start":46.945,"end":47.184998,"confidence":0.99994254,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1603354513645172},{"word":"cut","start":47.184998,"end":47.504997,"confidence":0.99943966,"punctuated_word":"cut","sentiment":"neutral","sentiment_score":0.07601243257522583},{"word":"the","start":47.504997,"end":47.664997,"confidence":0.9993536,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02461664378643036},{"word":"investigation","start":47.664997,"end":48.164997,"confidence":0.99985313,"punctuated_word":"investigation","sentiment":"neutral","sentiment_score":-0.02519550174474716},{"word":"and","start":48.385,"end":48.625,"confidence":0.9454668,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.016206108033657074},{"word":"response","start":48.625,"end":49.104996,"confidence":0.9960305,"punctuated_word":"response","sentiment":"neutral","sentiment_score":-0.06599901616573334},{"word":"time","start":49.104996,"end":49.425,"confidence":0.99875057,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.05038639158010483},{"word":"by","start":49.425,"end":49.745,"confidence":0.9998796,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.07373858988285065},{"word":"80%","start":49.745,"end":50.565,"confidence":0.9871133,"punctuated_word":"80%.","sentiment":"neutral","sentiment_score":0.0936671495437622},{"word":"and","start":51.030003,"end":51.27,"confidence":0.99843985,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.18007367849349976},{"word":"my","start":51.27,"end":51.510002,"confidence":0.99583286,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.2369294911623001},{"word":"cto","start":51.510002,"end":51.99,"confidence":0.9928216,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.23593701422214508},{"word":"would","start":51.99,"end":52.15,"confidence":0.99914455,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.213466078042984},{"word":"like","start":52.15,"end":52.39,"confidence":0.99976295,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.26460424065589905},{"word":"to","start":52.39,"end":52.63,"confidence":0.99855596,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2727048397064209},{"word":"show","start":52.63,"end":52.79,"confidence":0.99975747,"punctuated_word":"show","sentiment":"neutral","sentiment_score":0.22053788602352145},{"word":"you","start":52.79,"end":53.030003,"confidence":0.9997788,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.28331616520881653},{"word":"the","start":53.030003,"end":53.11,"confidence":0.999728,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.3085392713546753},{"word":"value","start":53.11,"end":53.43,"confidence":0.9999001,"punctuated_word":"value","sentiment":"neutral","sentiment_score":0.3062816262245178},{"word":"of","start":53.43,"end":53.59,"confidence":0.9998745,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.3632572889328003},{"word":"this","start":53.59,"end":53.91,"confidence":0.9995915,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.3396030068397522},{"word":"platform","start":53.91,"end":54.41,"confidence":0.9997485,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.2968531548976898},{"word":"in","start":54.71,"end":54.870003,"confidence":0.9993741,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.22873929142951965},{"word":"a","start":54.870003,"end":55.11,"confidence":0.99981207,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1969586610794067},{"word":"quick","start":55.11,"end":55.350002,"confidence":0.99993837,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.13705791532993317},{"word":"demo","start":55.350002,"end":55.850002,"confidence":0.9997459,"punctuated_word":"demo.","sentiment":"neutral","sentiment_score":0.11982636898756029},{"word":"are","start":55.91,"end":56.15,"confidence":0.99985325,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.03951062262058258},{"word":"you","start":56.15,"end":56.31,"confidence":0.99990106,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03803187608718872},{"word":"available","start":56.31,"end":56.79,"confidence":0.9997564,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.028278108686208725},{"word":"for","start":56.79,"end":56.95,"confidence":0.99966264,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.026684649288654327},{"word":"this","start":56.95,"end":57.11,"confidence":0.99875844,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.029970156028866768},{"word":"week","start":57.11,"end":57.61,"confidence":0.97771764,"punctuated_word":"week?","sentiment":"neutral","sentiment_score":0.02298811636865139},{"word":"oh","start":89.155,"end":89.475,"confidence":0.8300666,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.30731651186943054},{"word":"thank","start":89.475,"end":89.715,"confidence":0.91816723,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.40252819657325745},{"word":"you","start":89.715,"end":89.795,"confidence":0.99950075,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4465857744216919},{"word":"for","start":89.795,"end":90.034996,"confidence":0.99976116,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.4843868613243103},{"word":"that","start":90.034996,"end":90.435,"confidence":0.9992105,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.42592403292655945},{"word":"information","start":90.435,"end":90.935,"confidence":0.94607425,"punctuated_word":"information,","sentiment":"neutral","sentiment_score":0.14198283851146698},{"word":"tyrone","start":90.994995,"end":91.395,"confidence":0.9313168,"punctuated_word":"Tyrone.","sentiment":"neutral","sentiment_score":0.12063085287809372},{"word":"but","start":91.395,"end":91.555,"confidence":0.9797214,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.04279332607984543},{"word":"do","start":91.555,"end":91.715,"confidence":0.9960001,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.00893305242061615},{"word":"you","start":91.715,"end":91.795,"confidence":0.9989625,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02500721998512745},{"word":"mind","start":91.795,"end":92.034996,"confidence":0.99963427,"punctuated_word":"mind","sentiment":"neutral","sentiment_score":0.01960127055644989},{"word":"me","start":92.034996,"end":92.195,"confidence":0.99741083,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.024603448808193207},{"word":"asking","start":92.195,"end":92.59499,"confidence":0.99971,"punctuated_word":"asking","sentiment":"neutral","sentiment_score":0.017269551753997803},{"word":"what","start":92.59499,"end":92.91499,"confidence":0.9985072,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.01517094299197197},{"word":"you're","start":92.91499,"end":93.235,"confidence":0.9984672,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.01613866351544857},{"word":"currently","start":93.235,"end":93.715,"confidence":0.99981695,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":0.005331818014383316},{"word":"using","start":93.715,"end":94.215,"confidence":0.99965423,"punctuated_word":"using?","sentiment":"neutral","sentiment_score":0.02001813054084778},{"word":"alright","start":102.82094,"end":103.32094,"confidence":0.9952192,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.13230648636817932},{"word":"well","start":103.46094,"end":103.86094,"confidence":0.75374055,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.18941694498062137},{"word":"thank","start":103.86094,"end":104.02094,"confidence":0.99911517,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.2881738543510437},{"word":"you","start":104.02094,"end":104.26094,"confidence":0.9995517,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3066927492618561},{"word":"for","start":104.26094,"end":104.420944,"confidence":0.9993144,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.3256893455982208},{"word":"your","start":104.420944,"end":104.50094,"confidence":0.99407214,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.22120878100395203},{"word":"time","start":104.50094,"end":104.82094,"confidence":0.999448,"punctuated_word":"time","sentiment":"positive","sentiment_score":0.3674621880054474},{"word":"as","start":104.82094,"end":105.06094,"confidence":0.9962379,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.1702912300825119},{"word":"well","start":105.06094,"end":105.33594,"confidence":0.993847,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.0652930736541748}],"paragraphs":{"transcript":"\nHi. This is Andrew from Vigilance AI. Good morning to you, Tyrone. Vigilance AI, Tyrone. We're a cybersecurity company.\n\nYeah. And just a quick one. Tyrone, you know, we have spoken to IT managers like yourself, and we see that they are drowning with security alerts from their EDR tools. Vigilance AI, we run an AI lead triage and investigation on top of your existing m three six five and EDR tools to reduce alerts. Nothing is installed in your network.\n\nWe work alongside what you have, and we cut the investigation and response time by 80%. And my CTO would like to show you the value of this platform in a quick demo. Are you available for this week? Oh, thank you for that information, Tyrone. But do you mind me asking what you're currently using?\n\nAlright. Well, thank you for your time as well.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.05861660838127136},{"text":"This is Andrew from Vigilance AI.","start":4.16,"end":7.14,"sentiment":"neutral","sentiment_score":0.07935707519451778},{"text":"Good morning to you, Tyrone.","start":7.44,"end":8.82,"sentiment":"neutral","sentiment_score":0.28590323626995084},{"text":"Vigilance AI, Tyrone.","start":12.995,"end":14.535,"sentiment":"neutral","sentiment_score":0.010973617434501648},{"text":"We're a cybersecurity company.","start":14.674999,"end":16.375,"sentiment":"neutral","sentiment_score":0.02746702916920185}],"sentiment":"neutral","sentiment_score":0.11089811630939182,"num_words":19,"start":3.9199998,"end":16.375},{"sentences":[{"text":"Yeah.","start":18.355,"end":18.755,"sentiment":"neutral","sentiment_score":0.05254413187503815},{"text":"And just a quick one.","start":18.755,"end":20.135,"sentiment":"neutral","sentiment_score":0.04020198509097099},{"text":"Tyrone, you know, we have spoken to IT managers like yourself, and we see that they are drowning with security alerts from their EDR tools.","start":20.355,"end":29.59,"sentiment":"neutral","sentiment_score":-0.0465776427835226},{"text":"Vigilance AI, we run an AI lead triage and investigation on top of your existing m three six five and EDR tools to reduce alerts.","start":30.289999,"end":41.125,"sentiment":"neutral","sentiment_score":0.03400145143270492},{"text":"Nothing is installed in your network.","start":42.144997,"end":44.164997,"sentiment":"neutral","sentiment_score":-0.04340474307537079}],"sentiment":"neutral","sentiment_score":-0.00518192233698022,"num_words":62,"start":18.355,"end":44.164997},{"sentences":[{"text":"We work alongside what you have, and we cut the investigation and response time by 80%.","start":44.464996,"end":50.565,"sentiment":"neutral","sentiment_score":0.06613462138921022},{"text":"And my CTO would like to show you the value of this platform in a quick demo.","start":51.030003,"end":55.850002,"sentiment":"neutral","sentiment_score":0.24733446932890835},{"text":"Are you available for this week?","start":55.91,"end":57.61,"sentiment":"neutral","sentiment_score":0.030910588180025417},{"text":"Oh, thank you for that information, Tyrone.","start":89.155,"end":91.395,"sentiment":"neutral","sentiment_score":0.3327650097864015},{"text":"But do you mind me asking what you're currently using?","start":91.395,"end":94.215,"sentiment":"neutral","sentiment_score":0.019486742466688155}],"sentiment":"neutral","sentiment_score":0.14236653469769017,"num_words":56,"start":44.464996,"end":94.215},{"sentences":[{"text":"Alright.","start":102.82094,"end":103.32094,"sentiment":"neutral","sentiment_score":0.13230648636817932},{"text":"Well, thank you for your time as well.","start":103.46094,"end":105.33594,"sentiment":"neutral","sentiment_score":0.2417785208672285}],"sentiment":"neutral","sentiment_score":0.22961496147844526,"num_words":9,"start":102.82094,"end":105.33594}]}}]},{"alternatives":[{"transcript":"Tyrone speaking. Sorry. You're from what company? Sorry. Vigilance dot a u I. Yep. Yep. Mhmm. No. No. We're all good at the moment. Thanks. We're we're we're actually we're a distributor of technology products, and we actually have a cyber division. So we we we cover a lot of a lot of cyber security and AI products. So, yeah, we're we're we're all good. I I'm I'm fine. Thank you. Okay. Yeah. I've I've I won't go into it, but we're all covered. But thank you for your call. Thank you. Bye bye. See you.","confidence":0.9845947,"words":[{"word":"tyrone","start":0.0,"end":0.5,"confidence":0.72931993,"punctuated_word":"Tyrone","sentiment":"neutral","sentiment_score":0.008996080607175827},{"word":"speaking","start":1.52,"end":2.02,"confidence":0.9845947,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.0170761551707983},{"word":"sorry","start":9.2,"end":9.5199995,"confidence":0.6236837,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.030522238463163376},{"word":"you're","start":9.5199995,"end":9.679999,"confidence":0.913415,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":-0.02387501671910286},{"word":"from","start":9.679999,"end":9.92,"confidence":0.9910148,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.01255470421165228},{"word":"what","start":9.92,"end":10.16,"confidence":0.7706315,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.03390786424279213},{"word":"company","start":10.16,"end":10.48,"confidence":0.93602216,"punctuated_word":"company?","sentiment":"neutral","sentiment_score":-0.02330472320318222},{"word":"sorry","start":10.48,"end":10.98,"confidence":0.8273593,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.01833864115178585},{"word":"vigilance","start":14.719999,"end":15.219999,"confidence":0.77283466,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.025857821106910706},{"word":"dot","start":15.36,"end":15.5199995,"confidence":0.6493264,"punctuated_word":"dot","sentiment":"neutral","sentiment_score":0.02100377157330513},{"word":"a","start":15.5199995,"end":15.599999,"confidence":0.6546793,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.015312106348574162},{"word":"u","start":15.599999,"end":15.679999,"confidence":0.42550263,"punctuated_word":"u","sentiment":"neutral","sentiment_score":0.01696660742163658},{"word":"i","start":15.679999,"end":15.825,"confidence":0.6539107,"punctuated_word":"I.","sentiment":"neutral","sentiment_score":0.01278015598654747},{"word":"yep","start":16.145,"end":16.645,"confidence":0.88105893,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03698130697011947},{"word":"yep","start":16.705,"end":17.205,"confidence":0.82482314,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.04255156964063645},{"word":"mhmm","start":24.545,"end":25.045,"confidence":0.995278,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.0011941613629460337},{"word":"no","start":58.96,"end":59.04,"confidence":0.96944976,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.16903236508369446},{"word":"no","start":59.04,"end":59.54,"confidence":0.87394965,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.2251285016536713},{"word":"we're","start":60.08,"end":60.48,"confidence":0.92964005,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.1748410165309906},{"word":"all","start":60.48,"end":60.64,"confidence":0.9952331,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.10959070920944214},{"word":"good","start":60.64,"end":61.04,"confidence":0.9998951,"punctuated_word":"good","sentiment":"neutral","sentiment_score":-0.07110533118247986},{"word":"at","start":61.04,"end":61.2,"confidence":0.9973755,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.20159479975700376},{"word":"the","start":61.2,"end":61.36,"confidence":0.9998172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19349487125873568},{"word":"moment","start":61.36,"end":61.760002,"confidence":0.9834757,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.08630810678005219},{"word":"thanks","start":61.760002,"end":62.260002,"confidence":0.9954432,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.22119739651679993},{"word":"we're","start":64.88,"end":64.92,"confidence":0.9938171,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.1243683323264122},{"word":"we're","start":64.92,"end":64.96,"confidence":0.8841628,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.1408974528312683},{"word":"we're","start":64.96,"end":65.12,"confidence":0.87863684,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.10133075714111328},{"word":"actually","start":65.12,"end":65.62,"confidence":0.9501714,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.09287023544311523},{"word":"we're","start":66.08,"end":66.58,"confidence":0.9970429,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.08871176838874817},{"word":"a","start":66.64,"end":66.8,"confidence":0.98813546,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06662818789482117},{"word":"distributor","start":66.8,"end":67.3,"confidence":0.9601086,"punctuated_word":"distributor","sentiment":"neutral","sentiment_score":0.0878419280052185},{"word":"of","start":67.36,"end":67.44,"confidence":0.96689266,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06249872222542763},{"word":"technology","start":67.44,"end":67.94,"confidence":0.997865,"punctuated_word":"technology","sentiment":"neutral","sentiment_score":0.03521144762635231},{"word":"products","start":68.08,"end":68.56,"confidence":0.86238956,"punctuated_word":"products,","sentiment":"neutral","sentiment_score":0.05991758778691292},{"word":"and","start":68.56,"end":69.06,"confidence":0.9996234,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08721597492694855},{"word":"we","start":69.44,"end":69.68,"confidence":0.9934942,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.10087528824806212},{"word":"actually","start":69.68,"end":70.18,"confidence":0.99607205,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.10063415765762328},{"word":"have","start":70.72,"end":70.96,"confidence":0.9975249,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0793643668293953},{"word":"a","start":70.96,"end":71.2,"confidence":0.99773127,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08070245385169983},{"word":"cyber","start":71.2,"end":71.7,"confidence":0.86561316,"punctuated_word":"cyber","sentiment":"neutral","sentiment_score":0.07194986939430237},{"word":"division","start":72.425,"end":72.925,"confidence":0.95044994,"punctuated_word":"division.","sentiment":"neutral","sentiment_score":0.05033649504184723},{"word":"so","start":73.065,"end":73.465004,"confidence":0.9961318,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0720209926366806},{"word":"we","start":73.465004,"end":73.965004,"confidence":0.98747766,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09560786932706831},{"word":"we","start":74.505005,"end":74.545006,"confidence":0.7758546,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09393252432346344},{"word":"we","start":74.545006,"end":74.58501,"confidence":0.8686717,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.09281819313764572},{"word":"cover","start":74.58501,"end":75.08501,"confidence":0.9991109,"punctuated_word":"cover","sentiment":"neutral","sentiment_score":0.09631849825382233},{"word":"a","start":75.305,"end":75.385,"confidence":0.99937904,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.10959002375602722},{"word":"lot","start":75.385,"end":75.625,"confidence":0.9995407,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.09878524392843246},{"word":"of","start":75.625,"end":76.125,"confidence":0.99958867,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08969633281230927},{"word":"a","start":76.625,"end":77.125,"confidence":0.671492,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.065911665558815},{"word":"lot","start":77.625,"end":78.125,"confidence":0.9997962,"punctuated_word":"lot","sentiment":"neutral","sentiment_score":0.06710605323314667},{"word":"of","start":78.265,"end":78.425,"confidence":0.9997193,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.08494891226291656},{"word":"cyber","start":78.425,"end":78.745,"confidence":0.680325,"punctuated_word":"cyber","sentiment":"neutral","sentiment_score":0.050692785531282425},{"word":"security","start":78.745,"end":79.245,"confidence":0.99814427,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.020550772547721863},{"word":"and","start":81.305,"end":81.385,"confidence":0.93985605,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07386334240436554},{"word":"ai","start":81.385,"end":81.885,"confidence":0.9215241,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.09185416251420976},{"word":"products","start":82.265,"end":82.765,"confidence":0.85910445,"punctuated_word":"products.","sentiment":"neutral","sentiment_score":0.04983366280794144},{"word":"so","start":83.625,"end":83.94501,"confidence":0.72709644,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":0.13866035640239716},{"word":"yeah","start":83.94501,"end":84.265,"confidence":0.9195479,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.192389115691185},{"word":"we're","start":84.265,"end":84.765,"confidence":0.98552775,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.2021058201789856},{"word":"we're","start":85.065,"end":85.145004,"confidence":0.7956331,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.20448660850524905},{"word":"we're","start":85.145004,"end":85.225006,"confidence":0.7918842,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.21814773976802823},{"word":"all","start":85.225006,"end":85.385,"confidence":0.9849967,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.25325629115104675},{"word":"good","start":85.385,"end":85.545006,"confidence":0.99108374,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.1777188777923584},{"word":"i","start":85.545006,"end":85.95,"confidence":0.63171077,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.12133537232875824},{"word":"i'm","start":86.03,"end":86.35,"confidence":0.9972775,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.15353071689605713},{"word":"i'm","start":86.35,"end":86.85,"confidence":0.9894397,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.17219655215740204},{"word":"fine","start":87.649994,"end":88.149994,"confidence":0.99777406,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.15442150831222534},{"word":"thank","start":88.95,"end":89.45,"confidence":0.9996082,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.2613537013530731},{"word":"you","start":90.25,"end":90.75,"confidence":0.9999115,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3711113929748535},{"word":"okay","start":91.549995,"end":92.049995,"confidence":0.99561,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.031459905207157135},{"word":"yeah","start":95.549995,"end":95.95,"confidence":0.9598656,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.016330450773239136},{"word":"i've","start":95.95,"end":96.27,"confidence":0.876055,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.0031357731204479933},{"word":"i've","start":96.27,"end":96.59,"confidence":0.9276335,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.010562825947999954},{"word":"i","start":96.75,"end":96.829994,"confidence":0.99116826,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03980029001832008},{"word":"won't","start":96.829994,"end":97.149994,"confidence":0.8947786,"punctuated_word":"won't","sentiment":"neutral","sentiment_score":-0.03895803913474083},{"word":"go","start":97.149994,"end":97.229996,"confidence":0.9967134,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.02393811196088791},{"word":"into","start":97.229996,"end":97.549995,"confidence":0.99576277,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.013294398784637451},{"word":"it","start":97.549995,"end":97.78999,"confidence":0.9351848,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.008789833635091782},{"word":"but","start":97.78999,"end":98.28999,"confidence":0.9997087,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.012714356184005736},{"word":"we're","start":98.42999,"end":98.67,"confidence":0.9849528,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.07692460715770721},{"word":"all","start":98.67,"end":98.829994,"confidence":0.998664,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.10986435413360596},{"word":"covered","start":98.829994,"end":99.229996,"confidence":0.96676874,"punctuated_word":"covered.","sentiment":"neutral","sentiment_score":0.08015298843383789},{"word":"but","start":99.229996,"end":99.46999,"confidence":0.9890982,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.11496782302856444},{"word":"thank","start":99.46999,"end":99.63,"confidence":0.99879396,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.24025458097457889},{"word":"you","start":99.63,"end":99.78999,"confidence":0.9997008,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.25337859988212585},{"word":"for","start":99.78999,"end":100.03,"confidence":0.99973124,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.31663456559181213},{"word":"your","start":100.03,"end":100.27,"confidence":0.998343,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.2501099407672882},{"word":"call","start":100.27,"end":100.61088,"confidence":0.99967396,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.21352821588516235},{"word":"thank","start":102.450874,"end":102.770874,"confidence":0.63239026,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.21199321746826172},{"word":"you","start":102.770874,"end":103.170876,"confidence":0.99533063,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.19363489747047424},{"word":"bye","start":103.170876,"end":103.33088,"confidence":0.97432005,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.14388315379619598},{"word":"bye","start":103.33088,"end":103.83088,"confidence":0.9950422,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.14497071504592896},{"word":"see","start":104.69088,"end":104.850876,"confidence":0.8851575,"punctuated_word":"See","sentiment":"neutral","sentiment_score":0.2266429215669632},{"word":"you","start":104.850876,"end":105.33594,"confidence":0.9835086,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1616952270269394}],"paragraphs":{"transcript":"\nTyrone speaking. Sorry. You're from what company? Sorry. Vigilance dot a u I.\n\nYep. Yep. Mhmm. No. No.\n\nWe're all good at the moment. Thanks. We're we're we're actually we're a distributor of technology products, and we actually have a cyber division. So we we we cover a lot of a lot of cyber security and AI products. So, yeah, we're we're we're all good.\n\nI I'm I'm fine. Thank you. Okay. Yeah. I've I've I won't go into it, but we're all covered.\n\nBut thank you for your call. Thank you. Bye bye. See you.","paragraphs":[{"sentences":[{"text":"Tyrone speaking.","start":0.0,"end":2.02,"sentiment":"neutral","sentiment_score":0.013036117888987064},{"text":"Sorry.","start":9.2,"end":9.5199995,"sentiment":"neutral","sentiment_score":-0.030522238463163376},{"text":"You're from what company?","start":9.5199995,"end":10.48,"sentiment":"neutral","sentiment_score":-0.023410577094182372},{"text":"Sorry.","start":10.48,"end":10.98,"sentiment":"neutral","sentiment_score":-0.01833864115178585},{"text":"Vigilance dot a u I.","start":14.719999,"end":15.825,"sentiment":"neutral","sentiment_score":0.01838409248739481}],"sentiment":"neutral","sentiment_score":-0.0018854222905177337,"num_words":13,"start":0.0,"end":15.825},{"sentences":[{"text":"Yep.","start":16.145,"end":16.645,"sentiment":"neutral","sentiment_score":0.03698130697011947},{"text":"Yep.","start":16.705,"end":17.205,"sentiment":"neutral","sentiment_score":0.04255156964063645},{"text":"Mhmm.","start":24.545,"end":25.045,"sentiment":"neutral","sentiment_score":-0.0011941613629460337},{"text":"No.","start":58.96,"end":59.04,"sentiment":"neutral","sentiment_score":-0.16903236508369446},{"text":"No.","start":59.04,"end":59.54,"sentiment":"neutral","sentiment_score":-0.2251285016536713}],"sentiment":"neutral","sentiment_score":-0.06316443029791116,"num_words":5,"start":16.145,"end":59.54},{"sentences":[{"text":"We're all good at the moment.","start":60.08,"end":61.760002,"sentiment":"neutral","sentiment_score":-0.13948913911978403},{"text":"Thanks.","start":61.760002,"end":62.260002,"sentiment":"neutral","sentiment_score":0.22119739651679993},{"text":"We're we're we're actually we're a distributor of technology products, and we actually have a cyber division.","start":64.88,"end":72.925,"sentiment":"neutral","sentiment_score":0.08419735444819226},{"text":"So we we we cover a lot of a lot of cyber security and AI products.","start":73.065,"end":82.765,"sentiment":"neutral","sentiment_score":0.07834568968974054},{"text":"So, yeah, we're we're we're all good.","start":83.625,"end":85.545006,"sentiment":"neutral","sentiment_score":0.1981092584984643}],"sentiment":"neutral","sentiment_score":0.0735300730200524,"num_words":47,"start":60.08,"end":85.545006},{"sentences":[{"text":"I I'm I'm fine.","start":85.545006,"end":88.149994,"sentiment":"neutral","sentiment_score":0.1503710374236107},{"text":"Thank you.","start":88.95,"end":90.75,"sentiment":"neutral","sentiment_score":0.3162325471639633},{"text":"Okay.","start":91.549995,"end":92.049995,"sentiment":"neutral","sentiment_score":0.031459905207157135},{"text":"Yeah.","start":95.549995,"end":95.95,"sentiment":"neutral","sentiment_score":0.016330450773239136},{"text":"I've I've I won't go into it, but we're all covered.","start":95.95,"end":99.229996,"sentiment":"neutral","sentiment_score":0.010522574630819938}],"sentiment":"neutral","sentiment_score":0.07355199583904132,"num_words":19,"start":85.545006,"end":99.229996},{"sentences":[{"text":"But thank you for your call.","start":99.229996,"end":100.61088,"sentiment":"neutral","sentiment_score":0.23147895435492197},{"text":"Thank you.","start":102.450874,"end":103.170876,"sentiment":"neutral","sentiment_score":0.20281405746936798},{"text":"Bye bye.","start":103.170876,"end":103.83088,"sentiment":"neutral","sentiment_score":0.14442693442106247},{"text":"See you.","start":104.69088,"end":105.33594,"sentiment":"neutral","sentiment_score":0.1941690742969513}],"sentiment":"neutral","sentiment_score":0.20597448820869127,"num_words":12,"start":99.229996,"end":105.33594}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Tyrone speaking.\n\nChannel 0: Hi. This is Andrew from Vigilance AI. Good morning to you, Tyrone.\n\nChannel 1: Sorry. You're from what company? Sorry.\n\nChannel 0: Vigilance AI, Tyrone. We're\n\nChannel 1: Vigilance\n\nChannel 0: a cybersecurity\n\nChannel 1: dot a u I.\n\nChannel 0: company.\n\nChannel 1: Yep. Yep.\n\nChannel 0: Yeah. And just a quick one. Tyrone, you know, we have spoken to IT managers like yourself, and\n\nChannel 1: Mhmm.\n\nChannel 0: we see that they are drowning with security alerts from their EDR tools. Vigilance AI, we run an AI lead triage and investigation on top of your existing m three six five and EDR tools to reduce alerts. Nothing is installed in your network. We work alongside what you have, and we cut the investigation and response time by 80%. And my CTO would like to show you the value of this platform in a quick demo.\n\nAre you available for this week?\n\nChannel 1: No. No. We're all good at the moment. Thanks. We're we're we're actually we're a distributor of technology products, and we actually have a cyber division.\n\nSo we we we cover a lot of a lot of cyber security and AI products. So, yeah, we're we're we're all good. I I'm I'm fine. Thank\n\nChannel 0: Oh, thank you for that\n\nChannel 1: you.\n\nChannel 0: information, Tyrone. But\n\nChannel 1: Okay.\n\nChannel 0: do you mind me asking what you're currently using?\n\nChannel 1: Yeah. I've I've I won't go into it, but we're all covered. But thank you for your call. Thank you.\n\nChannel 0: Alright.\n\nChannel 1: Bye bye.\n\nChannel 0: Well, thank you for your time\n\nChannel 1: See\n\nChannel 0: as\n\nChannel 1: you.\n\nChannel 0: well.","paragraphs":[{"sentences":[{"text":"Tyrone speaking.","start":0.0,"end":2.02,"sentiment":"neutral","sentiment_score":0.013036117888987064}],"sentiment":"neutral","sentiment_score":0.013036117888987064,"channel":1,"num_words":2,"start":0.0,"end":2.02},{"sentences":[{"text":"Hi.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.05861660838127136},{"text":"This is Andrew from Vigilance AI.","start":4.16,"end":7.14,"sentiment":"neutral","sentiment_score":0.07935707519451778},{"text":"Good morning to you, Tyrone.","start":7.44,"end":8.82,"sentiment":"neutral","sentiment_score":0.28590323626995084}],"sentiment":"neutral","sentiment_score":0.1636896034081777,"channel":0,"num_words":12,"start":3.9199998,"end":8.82},{"sentences":[{"text":"Sorry.","start":9.2,"end":9.5199995,"sentiment":"neutral","sentiment_score":-0.030522238463163376},{"text":"You're from what company?","start":9.5199995,"end":10.48,"sentiment":"neutral","sentiment_score":-0.023410577094182372},{"text":"Sorry.","start":10.48,"end":10.98,"sentiment":"neutral","sentiment_score":-0.01833864115178585}],"sentiment":"neutral","sentiment_score":-0.02375053133194645,"channel":1,"num_words":6,"start":9.2,"end":10.98},{"sentences":[{"text":"Vigilance AI, Tyrone.","start":12.995,"end":14.535,"sentiment":"neutral","sentiment_score":0.010973617434501648},{"text":"We're","start":14.674999,"end":14.995,"sentiment":"neutral","sentiment_score":0.03772074729204178}],"sentiment":"neutral","sentiment_score":0.01766039989888668,"channel":0,"num_words":4,"start":12.995,"end":14.995},{"sentences":[{"text":"Vigilance","start":14.719999,"end":15.219999,"sentiment":"neutral","sentiment_score":0.025857821106910706}],"sentiment":"neutral","sentiment_score":0.025857821106910706,"channel":1,"num_words":1,"start":14.719999,"end":15.219999},{"sentences":[{"text":"a cybersecurity","start":14.995,"end":15.655,"sentiment":"neutral","sentiment_score":0.027561807073652744}],"sentiment":"neutral","sentiment_score":0.027561807073652744,"channel":0,"num_words":2,"start":14.995,"end":15.655},{"sentences":[{"text":"dot a u I.","start":15.36,"end":15.825,"sentiment":"neutral","sentiment_score":0.016515660332515836}],"sentiment":"neutral","sentiment_score":0.016515660332515836,"channel":1,"num_words":4,"start":15.36,"end":15.825},{"sentences":[{"text":"company.","start":15.875,"end":16.375,"sentiment":"neutral","sentiment_score":0.017023755237460136}],"sentiment":"neutral","sentiment_score":0.017023755237460136,"channel":0,"num_words":1,"start":15.875,"end":16.375},{"sentences":[{"text":"Yep.","start":16.145,"end":16.645,"sentiment":"neutral","sentiment_score":0.03698130697011947},{"text":"Yep.","start":16.705,"end":17.205,"sentiment":"neutral","sentiment_score":0.04255156964063645}],"sentiment":"neutral","sentiment_score":0.03976643830537796,"channel":1,"num_words":2,"start":16.145,"end":17.205},{"sentences":[{"text":"Yeah.","start":18.355,"end":18.755,"sentiment":"neutral","sentiment_score":0.05254413187503815},{"text":"And just a quick one.","start":18.755,"end":20.135,"sentiment":"neutral","sentiment_score":0.04020198509097099},{"text":"Tyrone, you know, we have spoken to IT managers like yourself, and","start":20.355,"end":25.029999,"sentiment":"neutral","sentiment_score":0.008782243511329094}],"sentiment":"neutral","sentiment_score":0.019941165525880124,"channel":0,"num_words":18,"start":18.355,"end":25.029999},{"sentences":[{"text":"Mhmm.","start":24.545,"end":25.045,"sentiment":"neutral","sentiment_score":-0.0011941613629460337}],"sentiment":"neutral","sentiment_score":-0.0011941613629460337,"channel":1,"num_words":1,"start":24.545,"end":25.045},{"sentences":[{"text":"we see that they are drowning with security alerts from their EDR tools.","start":25.169998,"end":29.59,"sentiment":"neutral","sentiment_score":-0.09767907628646263},{"text":"Vigilance AI, we run an AI lead triage and investigation on top of your existing m three six five and EDR tools to reduce alerts.","start":30.289999,"end":41.125,"sentiment":"neutral","sentiment_score":0.03400145143270492},{"text":"Nothing is installed in your network.","start":42.144997,"end":44.164997,"sentiment":"neutral","sentiment_score":-0.04340474307537079},{"text":"We work alongside what you have, and we cut the investigation and response time by 80%.","start":44.464996,"end":50.565,"sentiment":"neutral","sentiment_score":0.06613462138921022},{"text":"And my CTO would like to show you the value of this platform in a quick demo.","start":51.030003,"end":55.850002,"sentiment":"neutral","sentiment_score":0.24733446932890835}],"sentiment":"neutral","sentiment_score":0.05951454229169078,"channel":0,"num_words":77,"start":25.169998,"end":55.850002},{"sentences":[{"text":"Are you available for this week?","start":55.91,"end":57.61,"sentiment":"neutral","sentiment_score":0.030910588180025417}],"sentiment":"neutral","sentiment_score":0.030910588180025417,"channel":0,"num_words":6,"start":55.91,"end":57.61},{"sentences":[{"text":"No.","start":58.96,"end":59.04,"sentiment":"neutral","sentiment_score":-0.16903236508369446},{"text":"No.","start":59.04,"end":59.54,"sentiment":"neutral","sentiment_score":-0.2251285016536713},{"text":"We're all good at the moment.","start":60.08,"end":61.760002,"sentiment":"neutral","sentiment_score":-0.13948913911978403},{"text":"Thanks.","start":61.760002,"end":62.260002,"sentiment":"neutral","sentiment_score":0.22119739651679993},{"text":"We're we're we're actually we're a distributor of technology products, and we actually have a cyber division.","start":64.88,"end":72.925,"sentiment":"neutral","sentiment_score":0.08419735444819226}],"sentiment":"neutral","sentiment_score":0.016209873872307632,"channel":1,"num_words":26,"start":58.96,"end":72.925},{"sentences":[{"text":"So we we we cover a lot of a lot of cyber security and AI products.","start":73.065,"end":82.765,"sentiment":"neutral","sentiment_score":0.07834568968974054},{"text":"So, yeah, we're we're we're all good.","start":83.625,"end":85.545006,"sentiment":"neutral","sentiment_score":0.1981092584984643},{"text":"I I'm I'm fine.","start":85.545006,"end":88.149994,"sentiment":"neutral","sentiment_score":0.1503710374236107},{"text":"Thank","start":88.95,"end":89.45,"sentiment":"neutral","sentiment_score":0.2613537013530731}],"sentiment":"neutral","sentiment_score":0.12511191769902194,"channel":1,"num_words":28,"start":73.065,"end":89.45},{"sentences":[{"text":"Oh, thank you for that","start":89.155,"end":90.435,"sentiment":"positive","sentiment_score":0.4133482754230499}],"sentiment":"positive","sentiment_score":0.4133482754230499,"channel":0,"num_words":5,"start":89.155,"end":90.435},{"sentences":[{"text":"you.","start":90.25,"end":90.75,"sentiment":"positive","sentiment_score":0.3711113929748535}],"sentiment":"positive","sentiment_score":0.3711113929748535,"channel":1,"num_words":1,"start":90.25,"end":90.75},{"sentences":[{"text":"information, Tyrone.","start":90.435,"end":91.395,"sentiment":"neutral","sentiment_score":0.13130684569478035},{"text":"But","start":91.395,"end":91.555,"sentiment":"neutral","sentiment_score":0.04279332607984543}],"sentiment":"neutral","sentiment_score":0.1018023391564687,"channel":0,"num_words":3,"start":90.435,"end":91.555},{"sentences":[{"text":"Okay.","start":91.549995,"end":92.049995,"sentiment":"neutral","sentiment_score":0.031459905207157135}],"sentiment":"neutral","sentiment_score":0.031459905207157135,"channel":1,"num_words":1,"start":91.549995,"end":92.049995},{"sentences":[{"text":"do you mind me asking what you're currently using?","start":91.555,"end":94.215,"sentiment":"neutral","sentiment_score":0.016897122065226238}],"sentiment":"neutral","sentiment_score":0.016897122065226238,"channel":0,"num_words":9,"start":91.555,"end":94.215},{"sentences":[{"text":"Yeah.","start":95.549995,"end":95.95,"sentiment":"neutral","sentiment_score":0.016330450773239136},{"text":"I've I've I won't go into it, but we're all covered.","start":95.95,"end":99.229996,"sentiment":"neutral","sentiment_score":0.010522574630819938},{"text":"But thank you for your call.","start":99.229996,"end":100.61088,"sentiment":"neutral","sentiment_score":0.23147895435492197},{"text":"Thank you.","start":102.450874,"end":103.170876,"sentiment":"neutral","sentiment_score":0.20281405746936798}],"sentiment":"neutral","sentiment_score":0.09632903063902631,"channel":1,"num_words":20,"start":95.549995,"end":103.170876},{"sentences":[{"text":"Alright.","start":102.82094,"end":103.32094,"sentiment":"neutral","sentiment_score":0.13230648636817932}],"sentiment":"neutral","sentiment_score":0.13230648636817932,"channel":0,"num_words":1,"start":102.82094,"end":103.32094},{"sentences":[{"text":"Bye bye.","start":103.170876,"end":103.83088,"sentiment":"neutral","sentiment_score":0.14442693442106247}],"sentiment":"neutral","sentiment_score":0.14442693442106247,"channel":1,"num_words":2,"start":103.170876,"end":103.83088},{"sentences":[{"text":"Well, thank you for your time","start":103.46094,"end":104.82094,"sentiment":"neutral","sentiment_score":0.28310731053352356}],"sentiment":"neutral","sentiment_score":0.28310731053352356,"channel":0,"num_words":6,"start":103.46094,"end":104.82094},{"sentences":[{"text":"See","start":104.69088,"end":104.850876,"sentiment":"neutral","sentiment_score":0.2266429215669632}],"sentiment":"neutral","sentiment_score":0.2266429215669632,"channel":1,"num_words":1,"start":104.69088,"end":104.850876},{"sentences":[{"text":"as","start":104.82094,"end":105.06094,"sentiment":"neutral","sentiment_score":0.1702912300825119}],"sentiment":"neutral","sentiment_score":0.1702912300825119,"channel":0,"num_words":1,"start":104.82094,"end":105.06094},{"sentences":[{"text":"you.","start":104.850876,"end":105.33594,"sentiment":"neutral","sentiment_score":0.1616952270269394}],"sentiment":"neutral","sentiment_score":0.1616952270269394,"channel":1,"num_words":1,"start":104.850876,"end":105.33594},{"sentences":[{"text":"well.","start":105.06094,"end":105.33594,"sentiment":"neutral","sentiment_score":0.0652930736541748}],"sentiment":"neutral","sentiment_score":0.0652930736541748,"channel":0,"num_words":1,"start":105.06094,"end":105.33594}]},"summary":{"result":"success","short":"An agent from claimance AI calls Tyrone to offer a cybersecurity lead triage and investigation platform that can reduce alerts from existing MMS and EDR tools. Tyrone is not available for the call, but the agent offers a demo and asks if he is available for the week. Tyrone explains that they are a distributor of technology products and cover a lot of cyber security and AI products. The agent thanks Tyrone for his time and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Tyrone speaking. Hi. This is Andrew from Vigilance AI. Good morning to you, Tyrone. Sorry. You're from what company? Sorry. Vigilance AI, Tyrone. We're Vigilance a cybersecurity dot a u I. company. Yep. Yep. Yeah. And just a quick one. Tyrone, you know, we have spoken to IT managers like yourself, and Mhmm. we see that they are drowning with security alerts from their EDR tools. Vigilance AI, we run an AI lead triage and investigation on top of your existing m three six five and EDR tools to reduce alerts. Nothing is installed in your network. We work alongside what you have, and we cut the investigation and response time by 80%. And my CTO would like to show you the value of this platform in a quick demo. Are you available for this week? No. No. We're all good at the moment. Thanks. We're we're we're actually we're a distributor of technology products, and we actually have a cyber division. So we we we cover a lot of a lot of cyber security and AI products. So, yeah, we're we're we're all good. I I'm I'm fine.","start_word":0,"end_word":188,"sentiment":"neutral","sentiment_score":0.05678398907184601},{"text":"Thank Oh, thank you for that you.","start_word":189,"end_word":195,"sentiment":"positive","sentiment_score":0.37529271841049194},{"text":"information, Tyrone. But Okay. do you mind me asking what you're currently using? Yeah. I've I've I won't go into it, but we're all covered. But thank you for your call. Thank you. Alright. Bye bye. Well, thank you for your time See as you. well.","start_word":196,"end_word":241,"sentiment":"neutral","sentiment_score":0.09935039281845091}],"average":{"sentiment":"neutral","sentiment_score":0.0730447717615076}}}}