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Thomas confirms that they can do it for $ $20 and schedules an appointment for the same day."},"intents":{"segments":[{"text":"Actually, I just bought a tie... I just bought a rim and a tire for my car, Yes. and I wanna get it balanced. Can you do that today, please?","start_word":21,"end_word":50,"intents":[{"intent":"Balance car tire and rim","confidence_score":0.070789576}]}]},"sentiments":{"segments":[{"text":"Hi. This is Thomas. How can I help? Hey. How's it going, Mike? Hello. How are you? Yeah. That's it, Mike. Actually, I just bought a tie... I just bought a rim and a tire for my car, Yes. and I wanna get it balanced. Can you do that today, please? Just bring it in.","start_word":0,"end_word":54,"sentiment":"neutral","sentiment_score":0.1883631944656372},{"text":"We can do it for you.","start_word":55,"end_word":60,"sentiment":"positive","sentiment_score":0.33534204959869385},{"text":"Yeah. How much would you charge that? Just how many? Just one. Just one. Just one $20. $20? Yep.","start_word":61,"end_word":79,"sentiment":"neutral","sentiment_score":0.032238952815532684},{"text":"Oh, good work. Thank you.","start_word":80,"end_word":84,"sentiment":"positive","sentiment_score":0.6964418888092041},{"text":"Okay.","start_word":85,"end_word":85,"sentiment":"neutral","sentiment_score":0.21894221007823944}],"average":{"sentiment":"neutral","sentiment_score":0.19448164105415344}}}}