{"metadata":{"transaction_key":"deprecated","request_id":"019eddbd-71c0-7b21-9d7d-b284389c5633","sha256":"d610356d4cc30ef83fe2fb86869d296ebaa6235159401fa8c0dd83e88db66430","created":"2026-06-19T02:37:21.511Z","duration":4.9679375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Isn't available right now. Please leave a detail.","confidence":0.9970703,"words":[{"word":"isn't","start":0.48,"end":0.98,"confidence":0.7138672,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.80031818151474},{"word":"available","start":2.6399999,"end":3.12,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7824403047561646},{"word":"right","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.8632035255432129},{"word":"now","start":3.36,"end":3.84,"confidence":0.99853516,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.8319064378738403},{"word":"please","start":3.84,"end":4.24,"confidence":0.9892578,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5806986093521118},{"word":"leave","start":4.24,"end":4.3199997,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4595780670642853},{"word":"a","start":4.3199997,"end":4.48,"confidence":0.9707031,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4300100803375244},{"word":"detail","start":4.48,"end":4.9679375,"confidence":0.4420166,"punctuated_word":"detail.","sentiment":"neutral","sentiment_score":-0.2698070704936981}],"paragraphs":{"transcript":"\nIsn't available right now. Please leave a detail.","paragraphs":[{"sentences":[{"text":"Isn't available right now.","start":0.48,"end":3.84,"sentiment":"negative","sentiment_score":-0.8194671124219894},{"text":"Please leave a detail.","start":3.84,"end":4.9679375,"sentiment":"negative","sentiment_score":-0.4350234568119049}],"sentiment":"negative","sentiment_score":-0.6272452846169472,"num_words":8,"start":0.48,"end":4.9679375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Isn't available right now. Please leave a detail.","paragraphs":[{"sentences":[{"text":"Isn't available right now.","start":0.48,"end":3.84,"sentiment":"negative","sentiment_score":-0.8194671124219894},{"text":"Please leave a detail.","start":3.84,"end":4.9679375,"sentiment":"negative","sentiment_score":-0.4350234568119049}],"sentiment":"negative","sentiment_score":-0.6272452846169472,"channel":1,"num_words":8,"start":0.48,"end":4.9679375}]},"summary":{"result":"success","short":"Isn't available right now. Please leave a detail."},"intents":{"segments":[{"text":"Please leave a detail.","start_word":4,"end_word":7,"intents":[{"intent":"Leave message","confidence_score":0.01688318},{"intent":"Request details","confidence_score":0.074460715}]}]},"sentiments":{"segments":[{"text":"Isn't available right now. Please leave a detail.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6670166254043579}],"average":{"sentiment":"negative","sentiment_score":-0.6670166015625}}}}