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then.","start":77.895004,"end":78.455,"sentiment":"neutral","sentiment_score":0.06817218661308289},{"text":"I'll make a note.","start":78.455,"end":79.33501,"sentiment":"neutral","sentiment_score":0.09172726608812809},{"text":"Thank you.","start":79.33501,"end":80.075005,"sentiment":"neutral","sentiment_score":0.2749575823545456}],"sentiment":"neutral","sentiment_score":0.12673476785421373,"channel":0,"num_words":10,"start":77.175,"end":80.075005},{"sentences":[{"text":"Thank you.","start":80.145004,"end":80.885,"sentiment":"neutral","sentiment_score":0.16931045055389404},{"text":"Why didn't it think it was Dave?","start":83.345,"end":85.045,"sentiment":"neutral","sentiment_score":-0.10555403732827731}],"sentiment":"neutral","sentiment_score":-0.044473040021128125,"channel":1,"num_words":9,"start":80.145004,"end":85.045}]},"summary":{"result":"success","short":"A cybersecurity company called Dave Cooper and explained that they run an AI-powered MDR platform called yardstick. The company is not interested in making any changes and offers to demonstrate their services to Dave. Dave expressed concern about the lack of help and the call ended with the company making a note of their situation."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Name and reason for calling. I'll see if this person is available. I'm looking for Dave Cooper. Thanks, Dave Cooper. Please stay on the line. Yes. Hello. Good afternoon, Dave. Yeah. Hi, Dave. This is Mary calling from Vigilance AI.","start_word":0,"end_word":39,"sentiment":"neutral","sentiment_score":0.1401493102312088},{"text":"I hope you're doing well.","start_word":40,"end_word":44,"sentiment":"positive","sentiment_score":0.4917853474617005},{"text":"You may vigilance. Vigilance AI, we are a cybersecurity company Yep. that runs an AI powered MDR platform, which investigate We've all we already and have one at the moment. Thank you. And we're not otherwise looking to make any changes. I see. No. Nothing Thank you to very worry about much, because sir. we're not asking to change anything. Reason we called you because we are simply demonstrate the value of our services so that I you don't need any yeah. assistance at the moment, though.","start_word":45,"end_word":131,"sentiment":"neutral","sentiment_score":0.02719561941921711},{"text":"Thank you very much.","start_word":132,"end_word":135,"sentiment":"positive","sentiment_score":0.4096404016017914},{"text":"I see. Okay then. I'll make a note. Thank you. Thank you. Why didn't it think it was Dave?","start_word":136,"end_word":154,"sentiment":"neutral","sentiment_score":0.05196031928062439}],"average":{"sentiment":"neutral","sentiment_score":0.08666674010956768}}}}