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Yeah. Yeah. Perfect. Not a problem at all. And, yeah, if you decide you wanna seek advice, let me know what you wanna do. I'll add all that information into email. I'll add the differences between the personal advice versus the transaction without advice and, you know, what we can do either way to help you. And you can just let me know what you wanna do, how you wanna proceed, and, yeah, we'll go from there. Okay? Beautiful. All good. Well, thank you for taking my call, Neil. I hope you have a good day. Yeah. How is it? Oh, no. Oh, really? Yeah. Wow. Yeah. Yep. Yeah. Right. Yeah. Okay. Nothing. Yeah. Wow. Yep. Yep. Yep. Yeah. Absolutely. Well oh, that's the shit. And because it's a different kind of heat over there as well. Yeah. Wow. Yep. Yeah. Yeah. Absolutely. Yeah. Yeah. Wow. It's the same over here over there. Yeah. That's pretty good. Now at the moment here, we've got kind of low twenties, so between 21 to 25 depending on the day. So we're much cooler than you are. Oh, good. Yeah. Cool down a little bit before winter hits. That's okay. My pleasure. I'll get that email to you shortly, and just let me know if there's any questions. And I've tentatively made the booking for next week. If I don't hear from you tomorrow, I'll make the call next week at 11:30 Wednesday. I'll send you a text reminder just before the call as well because it is available a week away. Next Wednesday is the April 29. That's crazy, isn't it? The year is flying by. Oh, I'm so sorry. Wow. Oh, wow. Yeah. Wow. Yep. Yeah. Yeah. Yep. Wow. Yep. Yep. No. Of course not. Definitely. So you're just trying to spend as much time as you can with him and oh, yes. Oh. Yeah. Yeah. Yeah. Yep. Yeah. My pleasure. I'll I will. Thank you so much for your call. I hope everything goes well with your brother, and, yeah, let me know how you go tomorrow. If I don't hear from you, I'll definitely make that call next week to you on Wednesday, and I'll get this email out to you shortly. Okay? My pleasure. Let me know if there's anything else I can do. I hope you have a good day. Thanks, Neil. Talk to you soon. See you later. 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Neil. I'm so sorry. It dropped out. That was bizarre. Yeah.\n\nNo. Wow. Yeah. Wow. Yeah.\n\nYeah. No. That's okay. That's all good. All good.\n\nI know. Oh, Google. Yeah. Do that. Yep.\n\nYep. Yep. Yep. Yeah. Yeah.\n\nPerfect. Not a problem at all. And, yeah, if you decide you wanna seek advice, let me know what you wanna do. I'll add all that information into email. I'll add the differences between the personal advice versus the transaction without advice and, you know, what we can do either way to help you.\n\nAnd you can just let me know what you wanna do, how you wanna proceed, and, yeah, we'll go from there. Okay? Beautiful. All good. Well, thank you for taking my call, Neil.\n\nI hope you have a good day. Yeah. How is it? Oh, no. Oh, really?\n\nYeah. Wow. Yeah. Yep. Yeah.\n\nRight. Yeah. Okay. Nothing. Yeah.\n\nWow. Yep. Yep. Yep. Yeah.\n\nAbsolutely. Well oh, that's the shit. And because it's a different kind of heat over there as well. Yeah. Wow.\n\nYep. Yeah. Yeah. Absolutely. Yeah.\n\nYeah. Wow. It's the same over here over there. Yeah. That's pretty good.\n\nNow at the moment here, we've got kind of low twenties, so between 21 to 25 depending on the day. So we're much cooler than you are. Oh, good. Yeah. Cool down a little bit before winter hits.\n\nThat's okay. My pleasure. I'll get that email to you shortly, and just let me know if there's any questions. And I've tentatively made the booking for next week. If I don't hear from you tomorrow, I'll make the call next week at 11:30 Wednesday.\n\nI'll send you a text reminder just before the call as well because it is available a week away. Next Wednesday is the April 29. That's crazy, isn't it? The year is flying by. Oh, I'm so sorry.\n\nWow. Oh, wow. Yeah. Wow. Yep.\n\nYeah. Yeah. Yep. Wow. Yep.\n\nYep. No. Of course not. Definitely. So you're just trying to spend as much time as you can with him and oh, yes.\n\nOh. Yeah. Yeah. Yeah. Yep.\n\nYeah. My pleasure. I'll I will. Thank you so much for your call. I hope everything goes well with your brother, and, yeah, let me know how you go tomorrow.\n\nIf I don't hear from you, I'll definitely make that call next week to you on Wednesday, and I'll get this email out to you shortly. Okay? My pleasure. Let me know if there's anything else I can do. I hope you have a good day.\n\nThanks, Neil. Talk to you soon. See you later. 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a problem at all.","start":64.845,"end":66.045,"sentiment":"neutral","sentiment_score":0.30496994853019715},{"text":"And, yeah, if you decide you wanna seek advice, let me know what you wanna do.","start":66.045,"end":69.905,"sentiment":"neutral","sentiment_score":0.21322219632565975},{"text":"I'll add all that information into email.","start":70.045,"end":72.045,"sentiment":"neutral","sentiment_score":0.16131623195750372},{"text":"I'll add the differences between the personal advice versus the transaction without advice and, you know, what we can do either way to help you.","start":72.045,"end":79.46,"sentiment":"neutral","sentiment_score":0.14985150426626206}],"sentiment":"neutral","sentiment_score":0.18815739535623127,"num_words":54,"start":64.285,"end":79.46},{"sentences":[{"text":"And you can just let me know what you wanna do, how you wanna proceed, and, yeah, we'll go from 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the same over here over there.","start":201.315,"end":203.33499,"sentiment":"neutral","sentiment_score":0.03799246677330562},{"text":"Yeah.","start":203.635,"end":204.135,"sentiment":"neutral","sentiment_score":0.03003620356321335},{"text":"That's pretty good.","start":218.72499,"end":219.78499,"sentiment":"neutral","sentiment_score":0.17036019265651703}],"sentiment":"neutral","sentiment_score":0.07039973942133096,"num_words":13,"start":198.19499,"end":219.78499},{"sentences":[{"text":"Now at the moment here, we've got kind of low twenties, so between 21 to 25 depending on the day.","start":226.48499,"end":232.57,"sentiment":"neutral","sentiment_score":-0.03413958810269833},{"text":"So we're much cooler than you are.","start":232.63,"end":234.49,"sentiment":"neutral","sentiment_score":0.2716640822057213},{"text":"Oh, 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pleasure.","start":398.805,"end":399.365,"sentiment":"positive","sentiment_score":0.36598390340805054},{"text":"I'll I will.","start":399.365,"end":400.405,"sentiment":"neutral","sentiment_score":0.317853977282842},{"text":"Thank you so much for your call.","start":400.405,"end":401.685,"sentiment":"positive","sentiment_score":0.5914160183497837},{"text":"I hope everything goes well with your brother, and, yeah, let me know how you go tomorrow.","start":401.685,"end":405.205,"sentiment":"positive","sentiment_score":0.4698648908559014}],"sentiment":"positive","sentiment_score":0.46247200878957906,"num_words":30,"start":396.885,"end":405.205},{"sentences":[{"text":"If I don't hear from you, I'll definitely make that call next week to you on Wednesday, and I'll get this email out to you shortly.","start":405.205,"end":411.73,"sentiment":"neutral","sentiment_score":0.1983628742969953},{"text":"Okay?","start":411.87003,"end":412.37003,"sentiment":"neutral","sentiment_score":0.11975538730621338},{"text":"My pleasure.","start":414.83002,"end":415.63,"sentiment":"positive","sentiment_score":0.6196375787258148},{"text":"Let me know if there's anything else I can do.","start":415.63,"end":417.15002,"sentiment":"positive","sentiment_score":0.4840525150299072},{"text":"I hope you have a good day.","start":417.15002,"end":418.69,"sentiment":"positive","sentiment_score":0.5821260213851929}],"sentiment":"positive","sentiment_score":0.3354754907929379,"num_words":46,"start":405.205,"end":418.69},{"sentences":[{"text":"Thanks, Neil.","start":420.45688,"end":421.41687,"sentiment":"neutral","sentiment_score":0.2696407809853554},{"text":"Talk to you soon.","start":421.41687,"end":422.47687,"sentiment":"neutral","sentiment_score":0.3175973892211914},{"text":"See you later.","start":424.53687,"end":425.17688,"sentiment":"positive","sentiment_score":0.5431445638338724},{"text":"Bye.","start":425.17688,"end":425.67688,"sentiment":"neutral","sentiment_score":0.23123061656951904}],"sentiment":"positive","sentiment_score":0.3670335426926613,"num_words":10,"start":420.45688,"end":425.67688}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. That was weird. Like, Camilla rang me yesterday on her phone. I mean, my phone never rang. And then I heard a a a ping, and then it said I've got a a voice mail, and there was nothing on it. But her phone's really old, so it might be something for a new one. Alright. If I'll let you go. So if you could send me all that all those bits and pieces, I can go down and sit with my sister in this tomorrow. And if we have any any snags, I'll give you a quick ring. If you don't hear from me, you know, you've got on alright. And then I'll have a chat to Ness and Jude. And then tend to be booked for next week, and I'll let you know what went on. Yep. It's pretty lousy over here, though. It's overcast. Oh, look. We didn't get the rain. You get over there. We we get bugger all over there in summer. You just switch your ass. Oh, we I I actually Google why why the East Coast gets more rain than the West Coast. And it's to do with the the monsoons that go through the top coming from the Pacific Ocean. And we don't have monsoons on our side because everything's above us. So you got Papua New Guinea right above you. We've we've got nothing. We've got nothing. It's just one barren coast from Kununurra all the way down to the border of South Australia. And we had a a while back, we had 71 mil this year, and we've had a little bit of rain this week. It's been overcast most of the week, but it's fine enough for the long weekend. So, yeah, I wish we got more rain in summer. We're very dry. Yeah. Up up north at the moment, it's still in the high thirties. But as you go up further towards the top end of WA, they're very similar like you notice Darwin's always around thirty two, thirty three if you watch the weather. Alright. Right. Then you look at Western Australia and you're going to Kununurra, Windham, around that area. It might jump up to 40. At least we at least we didn't really, really extended. We did have one that lasted about, oh, I suppose about four days of that thirty seven. And that's why we don't want that's why we don't want daylight savings over here because it's too bloody hard to have it. Yeah. We're yeah. We're having 21 today as well. Yep. Alright. No. Thanks, Dana. What what's the day next Wednesday? What's the day today? Because it's twenty days since my birthday. I haven't done that fast. Plus I've got I'm a little bit sad at the moment. My brother's been diagnosed with stage four cancer. Yeah. He's got it in his lungs and his liver. So I'm a good I I didn't sleep very I haven't been sleeping well ever since I got told. So he's done he's done his first bowel of chemo, but whether or not he can stop he didn't even know he had it until he he had a he couldn't lay on his back, and he couldn't work out why. My sister took him down the hospital in Harvey, and they said you have to go to Bunbury straight away. They took an MRI, and they found bits and pieces in his lungs and but his left lung has collapsed, and it's right up the top. And it's all his vocal cords have been been pulled by this collapse of this of this lung. And he's got a really raspy voice. He's he he kinda whispers, but it's it's a a husky whisper. He's he's I don't know. I asked him how he's going. He says, I know alright. He had a couple of bad days yesterday because he he he's winning out his first bout of chemo. And, yeah, and I don't wanna lose my brother. Well, I'm glad I'm glad he's up here now because he used to be in Margaret with with his twin brother. And but he they they used to blow all the time. So yeah. If he he come and live at the place, I'm mostly just love my mom who's not here anymore. But Jube would do anything for us, boys, especially me because I'm the youngest. Alright then, Dana. You have a good day. Yep. Right. No worries. Thank you very much. I will. Okay. Have a good day. 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Yeah. That was weird. Like, Camilla rang me yesterday on her phone. I mean, my phone never rang.\n\nAnd then I heard a a a ping, and then it said I've got a a voice mail, and there was nothing on it. But her phone's really old, so it might be something for a new one. Alright. If I'll let you go. So if you could send me all that all those bits and pieces, I can go down and sit with my sister in this tomorrow.\n\nAnd if we have any any snags, I'll give you a quick ring. If you don't hear from me, you know, you've got on alright. And then I'll have a chat to Ness and Jude. And then tend to be booked for next week, and I'll let you know what went on. Yep.\n\nIt's pretty lousy over here, though. It's overcast. Oh, look. We didn't get the rain. You get over there.\n\nWe we get bugger all over there in summer. You just switch your ass. Oh, we I I actually Google why why the East Coast gets more rain than the West Coast. And it's to do with the the monsoons that go through the top coming from the Pacific Ocean. And we don't have monsoons on our side because everything's above us.\n\nSo you got Papua New Guinea right above you. We've we've got nothing. We've got nothing. It's just one barren coast from Kununurra all the way down to the border of South Australia. And we had a a while back, we had 71 mil this year, and we've had a little bit of rain this week.\n\nIt's been overcast most of the week, but it's fine enough for the long weekend. So, yeah, I wish we got more rain in summer. We're very dry. Yeah. Up up north at the moment, it's still in the high thirties.\n\nBut as you go up further towards the top end of WA, they're very similar like you notice Darwin's always around thirty two, thirty three if you watch the weather. Alright. Right. Then you look at Western Australia and you're going to Kununurra, Windham, around that area. It might jump up to 40.\n\nAt least we at least we didn't really, really extended. We did have one that lasted about, oh, I suppose about four days of that thirty seven. And that's why we don't want that's why we don't want daylight savings over here because it's too bloody hard to have it. Yeah. We're yeah.\n\nWe're having 21 today as well. Yep. Alright. No. Thanks, Dana.\n\nWhat what's the day next Wednesday? What's the day today? Because it's twenty days since my birthday. I haven't done that fast. Plus I've got I'm a little bit sad at the moment.\n\nMy brother's been diagnosed with stage four cancer. Yeah. He's got it in his lungs and his liver. So I'm a good I I didn't sleep very I haven't been sleeping well ever since I got told. So he's done he's done his first bowel of chemo, but whether or not he can stop he didn't even know he had it until he he had a he couldn't lay on his back, and he couldn't work out why.\n\nMy sister took him down the hospital in Harvey, and they said you have to go to Bunbury straight away. They took an MRI, and they found bits and pieces in his lungs and but his left lung has collapsed, and it's right up the top. And it's all his vocal cords have been been pulled by this collapse of this of this lung. And he's got a really raspy voice. He's he he kinda whispers, but it's it's a a husky whisper.\n\nHe's he's I don't know. I asked him how he's going. He says, I know alright. He had a couple of bad days yesterday because he he he's winning out his first bout of chemo. And, yeah, and I don't wanna lose my brother.\n\nWell, I'm glad I'm glad he's up here now because he used to be in Margaret with with his twin brother. And but he they they used to blow all the time. So yeah. If he he come and live at the place, I'm mostly just love my mom who's not here anymore. But Jube would do anything for us, boys, especially me because I'm the youngest.\n\nAlright then, Dana. You have a good day. Yep. Right. No worries.\n\nThank you very much. I will. Okay. Have a good day. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.0007627718150615692},{"text":"Yeah.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":-0.295105516910553},{"text":"That was weird.","start":6.7999997,"end":7.7,"sentiment":"negative","sentiment_score":-0.4369060198465983},{"text":"Like, Camilla rang me yesterday on her phone.","start":11.12,"end":13.12,"sentiment":"neutral","sentiment_score":-0.10909046605229378},{"text":"I mean, my phone never rang.","start":13.12,"end":14.66,"sentiment":"neutral","sentiment_score":-0.13674040883779526}],"sentiment":"neutral","sentiment_score":-0.173590894004232,"num_words":19,"start":2.24,"end":14.66},{"sentences":[{"text":"And then I heard a a a ping, and then it said I've got a a voice mail, and there was nothing on it.","start":15.035,"end":21.535,"sentiment":"neutral","sentiment_score":-0.12974778562784195},{"text":"But her phone's really old, so it might be something for a new one.","start":22.075,"end":26.255001,"sentiment":"neutral","sentiment_score":-0.2865345754793712},{"text":"Alright.","start":32.18,"end":32.68,"sentiment":"neutral","sentiment_score":0.10921686887741087},{"text":"If I'll let you go.","start":32.739998,"end":35.14,"sentiment":"neutral","sentiment_score":0.06418051794171334},{"text":"So if you could send me all that all those bits and pieces, I can go down and sit with my sister in this tomorrow.","start":35.14,"end":41.96,"sentiment":"neutral","sentiment_score":0.14459771685302258}],"sentiment":"neutral","sentiment_score":-0.044643022200983505,"num_words":69,"start":15.035,"end":41.96},{"sentences":[{"text":"And if we have any any snags, I'll give you a quick ring.","start":42.515003,"end":46.755,"sentiment":"neutral","sentiment_score":0.0729118915131459},{"text":"If you don't hear from me, you know, you've got on alright.","start":46.755,"end":49.735,"sentiment":"neutral","sentiment_score":0.017934072917948168},{"text":"And then I'll have a chat to Ness and Jude.","start":50.435,"end":54.455,"sentiment":"neutral","sentiment_score":0.0958835169672966},{"text":"And then tend to be booked for next week, and I'll let you know what went on.","start":55.77,"end":63.15,"sentiment":"neutral","sentiment_score":0.06731811165809631},{"text":"Yep.","start":85.840004,"end":86.340004,"sentiment":"neutral","sentiment_score":0.12564794719219208}],"sentiment":"neutral","sentiment_score":0.06399914112715226,"num_words":53,"start":42.515003,"end":86.340004},{"sentences":[{"text":"It's pretty lousy over here, though.","start":93.44,"end":95.2,"sentiment":"negative","sentiment_score":-0.5719132473071417},{"text":"It's overcast.","start":95.2,"end":95.94,"sentiment":"neutral","sentiment_score":-0.241971954703331},{"text":"Oh, look.","start":98.4,"end":99.04,"sentiment":"neutral","sentiment_score":-0.07942117750644684},{"text":"We didn't get the rain.","start":99.04,"end":99.92,"sentiment":"neutral","sentiment_score":-0.11740343868732453},{"text":"You get over there.","start":99.92,"end":100.8,"sentiment":"neutral","sentiment_score":-0.0735218171030283}],"sentiment":"neutral","sentiment_score":-0.26080895842690216,"num_words":19,"start":93.44,"end":100.8},{"sentences":[{"text":"We we get bugger all over there in summer.","start":100.8,"end":103.525,"sentiment":"neutral","sentiment_score":-0.06311522589789496},{"text":"You just switch your ass.","start":103.525,"end":104.985,"sentiment":"neutral","sentiment_score":-0.003529928997159004},{"text":"Oh, we I I actually Google why why the East Coast gets more rain than the West Coast.","start":105.604996,"end":112.505,"sentiment":"neutral","sentiment_score":0.023713168170717027},{"text":"And it's to do with the the monsoons that go through the top coming from the Pacific Ocean.","start":112.805,"end":121.21999,"sentiment":"neutral","sentiment_score":0.01711974608608418},{"text":"And we don't have monsoons on our side because everything's above us.","start":123.03999,"end":128.5,"sentiment":"neutral","sentiment_score":-0.019228253047913313}],"sentiment":"neutral","sentiment_score":-0.0013134396454739954,"num_words":62,"start":100.8,"end":128.5},{"sentences":[{"text":"So you got Papua New Guinea right above you.","start":128.56,"end":131.395,"sentiment":"neutral","sentiment_score":0.006832660486300786},{"text":"We've we've got nothing.","start":132.415,"end":133.875,"sentiment":"neutral","sentiment_score":-0.02835920313373208},{"text":"We've got nothing.","start":133.935,"end":134.735,"sentiment":"neutral","sentiment_score":-0.0426396888991197},{"text":"It's just one barren coast from Kununurra all the way down to the border of South Australia.","start":134.735,"end":140.995,"sentiment":"neutral","sentiment_score":-0.01667155621244627},{"text":"And we had a a while back, we had 71 mil this year, and we've had a little bit of rain this week.","start":143.23,"end":153.17,"sentiment":"neutral","sentiment_score":0.06917841878274213}],"sentiment":"neutral","sentiment_score":0.02013973645599825,"num_words":56,"start":128.56,"end":153.17},{"sentences":[{"text":"It's been overcast most of the week, but it's fine enough for the long weekend.","start":153.39,"end":158.96501,"sentiment":"neutral","sentiment_score":0.14625163910289604},{"text":"So, yeah, I wish we got more rain in summer.","start":161.345,"end":164.96501,"sentiment":"neutral","sentiment_score":0.19823207408189775},{"text":"We're very dry.","start":166.46501,"end":167.52501,"sentiment":"neutral","sentiment_score":-0.1616635868946711},{"text":"Yeah.","start":172.96999,"end":173.45,"sentiment":"neutral","sentiment_score":-0.037078071385622025},{"text":"Up up north at the moment, it's still in the high thirties.","start":173.45,"end":177.46999,"sentiment":"neutral","sentiment_score":-0.009201621326307455}],"sentiment":"neutral","sentiment_score":0.08642943998480715,"num_words":41,"start":153.39,"end":177.46999},{"sentences":[{"text":"But as you go up further towards the top end of WA, they're very similar like you notice Darwin's always around thirty two, thirty three if you watch the weather.","start":179.84999,"end":189.785,"sentiment":"neutral","sentiment_score":0.01971487586076061},{"text":"Alright.","start":190.485,"end":190.985,"sentiment":"neutral","sentiment_score":0.10512757301330566},{"text":"Right.","start":191.525,"end":192.005,"sentiment":"neutral","sentiment_score":0.0891772210597992},{"text":"Then you look at Western Australia and you're going to Kununurra, Windham, around that area.","start":192.005,"end":196.105,"sentiment":"neutral","sentiment_score":0.06795489862561226},{"text":"It might jump up to 40.","start":196.165,"end":197.705,"sentiment":"neutral","sentiment_score":0.0266755698248744}],"sentiment":"neutral","sentiment_score":0.03707788619300667,"num_words":53,"start":179.84999,"end":197.705},{"sentences":[{"text":"At least we at least we didn't really, really extended.","start":198.51,"end":206.20999,"sentiment":"neutral","sentiment_score":0.01772790076211095},{"text":"We did have one that lasted about, oh, I suppose about four days of that thirty seven.","start":207.39,"end":215.365,"sentiment":"neutral","sentiment_score":0.14295444418402278},{"text":"And that's why we don't want that's why we don't want daylight savings over here because it's too bloody hard to have it.","start":218.46501,"end":225.205,"sentiment":"neutral","sentiment_score":-0.25222890273384424},{"text":"Yeah.","start":233.01,"end":233.17,"sentiment":"neutral","sentiment_score":0.14084386825561523},{"text":"We're yeah.","start":233.17,"end":235.25,"sentiment":"neutral","sentiment_score":0.25568176060914993}],"sentiment":"neutral","sentiment_score":-0.04795382669160388,"num_words":53,"start":198.51,"end":235.25},{"sentences":[{"text":"We're having 21 today as well.","start":235.25,"end":237.19,"sentiment":"neutral","sentiment_score":0.23262969652811685},{"text":"Yep.","start":240.545,"end":241.045,"sentiment":"neutral","sentiment_score":0.08395977318286896},{"text":"Alright.","start":243.105,"end":243.425,"sentiment":"neutral","sentiment_score":0.11960376799106598},{"text":"No.","start":243.425,"end":243.905,"sentiment":"neutral","sentiment_score":0.09024546295404434},{"text":"Thanks, Dana.","start":243.905,"end":244.805,"sentiment":"positive","sentiment_score":0.33763282001018524}],"sentiment":"neutral","sentiment_score":0.21498662030155008,"num_words":11,"start":235.25,"end":244.805},{"sentences":[{"text":"What what's the day next Wednesday?","start":261.68,"end":263.845,"sentiment":"neutral","sentiment_score":-0.002098767397304376},{"text":"What's the day today?","start":263.985,"end":265.205,"sentiment":"neutral","sentiment_score":-0.0005337851471267641},{"text":"Because it's twenty days since my birthday.","start":270.465,"end":272.645,"sentiment":"neutral","sentiment_score":-0.0918189947094236},{"text":"I haven't done that fast.","start":277.65,"end":279.11,"sentiment":"neutral","sentiment_score":-0.29548856914043425},{"text":"Plus I've got I'm a little bit sad at the moment.","start":280.69,"end":286.37,"sentiment":"negative","sentiment_score":-0.44448001276363025}],"sentiment":"neutral","sentiment_score":-0.21285405133455765,"num_words":33,"start":261.68,"end":286.37},{"sentences":[{"text":"My brother's been diagnosed with stage four cancer.","start":286.37,"end":288.94998,"sentiment":"negative","sentiment_score":-0.3890554718673229},{"text":"Yeah.","start":291.805,"end":292.04498,"sentiment":"neutral","sentiment_score":-0.1106119304895401},{"text":"He's got it in his lungs and his liver.","start":292.04498,"end":294.445,"sentiment":"neutral","sentiment_score":-0.17793855567773184},{"text":"So I'm a good I I didn't sleep very I haven't been sleeping well ever since I got told.","start":294.445,"end":299.905,"sentiment":"neutral","sentiment_score":-0.27158675754540845},{"text":"So he's done he's done his first bowel of chemo, but whether or not he can stop he didn't even know he had it until he he had a he couldn't lay on his back, and he couldn't work out why.","start":302.525,"end":315.54,"sentiment":"neutral","sentiment_score":-0.1838418805017704}],"sentiment":"neutral","sentiment_score":-0.22464318205721867,"num_words":78,"start":286.37,"end":315.54},{"sentences":[{"text":"My sister took him down the hospital in Harvey, and they said you have to go to Bunbury straight away.","start":317.76,"end":322.805,"sentiment":"neutral","sentiment_score":-0.1422664698213339},{"text":"They took an MRI, and they found bits and pieces in his lungs and but his left lung has collapsed, and it's right up the top.","start":323.26498,"end":333.60498,"sentiment":"neutral","sentiment_score":-0.12039214716507839},{"text":"And it's all his vocal cords have been been pulled by this collapse of this of this lung.","start":334.31998,"end":339.86,"sentiment":"neutral","sentiment_score":-0.24681951478123665},{"text":"And he's got a really raspy voice.","start":340.4,"end":342.4,"sentiment":"neutral","sentiment_score":-0.19697319929088866},{"text":"He's he he kinda whispers, but it's it's a a husky whisper.","start":342.4,"end":346.65997,"sentiment":"neutral","sentiment_score":-0.1366425547748804}],"sentiment":"neutral","sentiment_score":-0.16188915109778024,"num_words":83,"start":317.76,"end":346.65997},{"sentences":[{"text":"He's he's I don't know.","start":348.775,"end":350.63498,"sentiment":"neutral","sentiment_score":-0.10449718832969665},{"text":"I asked him how he's going.","start":350.935,"end":352.055,"sentiment":"neutral","sentiment_score":-0.0586928961177667},{"text":"He says, I know alright.","start":352.055,"end":353.435,"sentiment":"neutral","sentiment_score":-0.08591248542070389},{"text":"He had a couple of bad days yesterday because he he he's winning out his first bout of chemo.","start":353.495,"end":358.07498,"sentiment":"neutral","sentiment_score":-0.2856382657038538},{"text":"And, yeah, and I don't wanna lose my brother.","start":359.655,"end":364.58,"sentiment":"neutral","sentiment_score":-0.24478312498993343}],"sentiment":"neutral","sentiment_score":-0.20305411178957333,"num_words":44,"start":348.775,"end":364.58},{"sentences":[{"text":"Well, I'm glad I'm glad he's up here now because he used to be in Margaret with with his twin brother.","start":369.59998,"end":374.25998,"sentiment":"neutral","sentiment_score":0.21334509178996086},{"text":"And but he they they used to blow all the time.","start":376.125,"end":378.465,"sentiment":"neutral","sentiment_score":-0.09390667436475103},{"text":"So yeah.","start":378.64502,"end":380.125,"sentiment":"neutral","sentiment_score":-0.01609072322025895},{"text":"If he he come and live at the place, I'm mostly just love my mom who's not here anymore.","start":380.125,"end":386.845,"sentiment":"neutral","sentiment_score":0.0036740451070823173},{"text":"But Jube would do anything for us, boys, especially me because I'm the youngest.","start":386.845,"end":394.02,"sentiment":"neutral","sentiment_score":0.010714210835950715}],"sentiment":"neutral","sentiment_score":0.0542522070428996,"num_words":67,"start":369.59998,"end":394.02},{"sentences":[{"text":"Alright then, Dana.","start":397.12,"end":398.25998,"sentiment":"neutral","sentiment_score":0.16281723976135254},{"text":"You have a good day.","start":398.56,"end":409.615,"sentiment":"neutral","sentiment_score":0.28225077986717223},{"text":"Yep.","start":409.615,"end":410.115,"sentiment":"neutral","sentiment_score":0.157277911901474},{"text":"Right.","start":412.415,"end":412.915,"sentiment":"neutral","sentiment_score":0.16527464985847473},{"text":"No worries.","start":412.975,"end":413.455,"sentiment":"neutral","sentiment_score":0.29147255420684814}],"sentiment":"neutral","sentiment_score":0.233766940732797,"num_words":12,"start":397.12,"end":413.455},{"sentences":[{"text":"Thank you very much.","start":413.455,"end":414.36,"sentiment":"positive","sentiment_score":0.6066884100437164},{"text":"I will.","start":419.08,"end":419.74,"sentiment":"neutral","sentiment_score":0.2405300959944725},{"text":"Okay.","start":422.84,"end":423.31998,"sentiment":"positive","sentiment_score":0.4821096360683441},{"text":"Have a good day.","start":423.31998,"end":424.3,"sentiment":"positive","sentiment_score":0.6904246509075165},{"text":"Bye.","start":426.03998,"end":426.53998,"sentiment":"neutral","sentiment_score":-0.11956093460321426}],"sentiment":"positive","sentiment_score":0.5026717614382505,"num_words":12,"start":413.455,"end":426.53998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi, Neil. I'm so sorry. It dropped out.\n\nChannel 1: Yeah. That was weird.\n\nChannel 0: That was bizarre. Yeah.\n\nChannel 1: Like, Camilla rang me yesterday on her phone. I mean, my phone never rang. And then\n\nChannel 0: No.\n\nChannel 1: I heard\n\nChannel 0: Wow.\n\nChannel 1: a a a ping, and then it said I've got a a voice mail, and there was nothing on it.\n\nChannel 0: Yeah. Wow.\n\nChannel 1: But her phone's really old, so it might be something for a new one.\n\nChannel 0: Yeah. Yeah. No. That's okay. That's all good.\n\nAll good. I know.\n\nChannel 1: Alright.\n\nChannel 0: Oh, Google.\n\nChannel 1: If I'll let you go. So if you\n\nChannel 0: Yeah.\n\nChannel 1: could send\n\nChannel 0: Do\n\nChannel 1: me\n\nChannel 0: that.\n\nChannel 1: all that all those\n\nChannel 0: Yep.\n\nChannel 1: bits and pieces,\n\nChannel 0: Yep.\n\nChannel 1: I can go down and sit with my sister in this tomorrow. And\n\nChannel 0: Yep.\n\nChannel 1: if we have any any snags, I'll give you a quick ring. If you don't hear from me, you know, you've got on alright.\n\nChannel 0: Yep.\n\nChannel 1: And then I'll have a chat to Ness and Jude. And then tend to be booked for next week, and I'll let you know what went on.\n\nChannel 0: Yeah. Yeah. Perfect. Not a problem at all. And, yeah, if you decide you wanna seek advice, let me know what you wanna do.\n\nI'll add all that information into email. I'll add the differences between the personal advice versus the transaction without advice and, you know, what we can do either way to help you. And you can just let me know what you wanna do, how you wanna proceed, and, yeah, we'll go from there. Okay?\n\nChannel 1: Yep.\n\nChannel 0: Beautiful. All good. Well, thank you for taking my call, Neil. I hope you have a good day.\n\nChannel 1: It's pretty lousy over here, though. It's overcast.\n\nChannel 0: Yeah. How is it? Oh, no.\n\nChannel 1: Oh, look. We didn't get the rain. You get over there. We we get bugger all over there in summer. You just switch\n\nChannel 0: Oh,\n\nChannel 1: your ass.\n\nChannel 0: really? Yeah.\n\nChannel 1: Oh, we\n\nChannel 0: Wow.\n\nChannel 1: I I actually Google why why the East Coast gets more rain than the West Coast. And\n\nChannel 0: Yeah.\n\nChannel 1: it's to do with the the monsoons that go through the top coming from the Pacific Ocean.\n\nChannel 0: Yep.\n\nChannel 1: And we don't have monsoons on our side because everything's above us. So you got\n\nChannel 0: Yeah.\n\nChannel 1: Papua\n\nChannel 0: Right.\n\nChannel 1: New Guinea right above you.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: We've we've got nothing. We've got nothing. It's just one barren coast from Kununurra\n\nChannel 0: Nothing.\n\nChannel 1: all the way down to the border of South Australia.\n\nChannel 0: Yeah. Wow.\n\nChannel 1: And we had a a while back, we had 71 mil\n\nChannel 0: Yep.\n\nChannel 1: this year, and we've had a little bit of rain this week. It's been overcast most of the week,\n\nChannel 0: Yep.\n\nChannel 1: but it's fine enough for the long weekend. So, yeah, I wish we got more rain in summer.\n\nChannel 0: Yep. Yeah. Absolutely.\n\nChannel 1: We're very dry.\n\nChannel 0: Well oh, that's the shit. And because it's a different kind of heat over there as well.\n\nChannel 1: Yeah. Up up north at the moment, it's still in the high thirties.\n\nChannel 0: Yeah. Wow.\n\nChannel 1: But as you go up further towards the top end of WA, they're\n\nChannel 0: Yep.\n\nChannel 1: very similar like you notice Darwin's always around thirty two, thirty three if you watch\n\nChannel 0: Yeah.\n\nChannel 1: the weather.\n\nChannel 0: Yeah. Absolutely.\n\nChannel 1: Alright. Right. Then you look at Western Australia and you're going to Kununurra, Windham, around that area. It might jump\n\nChannel 0: Yeah.\n\nChannel 1: up to 40.\n\nChannel 0: Yeah.\n\nChannel 1: At\n\nChannel 0: Wow. It's the same over\n\nChannel 1: least\n\nChannel 0: here\n\nChannel 1: we\n\nChannel 0: over\n\nChannel 1: at least\n\nChannel 0: there.\n\nChannel 1: we didn't\n\nChannel 0: Yeah.\n\nChannel 1: really, really extended. We did have one that lasted about, oh, I suppose about four days of that thirty seven. And\n\nChannel 0: That's\n\nChannel 1: that's\n\nChannel 0: pretty\n\nChannel 1: why\n\nChannel 0: good.\n\nChannel 1: we don't want that's why we don't want daylight savings over here because it's too bloody hard to have it.\n\nChannel 0: Now at the moment here, we've got kind of low twenties, so between 21 to 25 depending on the day. So we're\n\nChannel 1: Yeah. We're\n\nChannel 0: much cooler than you are.\n\nChannel 1: yeah. We're having 21 today as well.\n\nChannel 0: Oh, good. Yeah. Cool down a little bit before winter\n\nChannel 1: Yep.\n\nChannel 0: hits.\n\nChannel 1: Alright. No. Thanks, Dana.\n\nChannel 0: That's okay. My pleasure. I'll get that email to you shortly, and just let me know if there's any questions. And I've tentatively made the booking for next week. If I don't hear from you tomorrow, I'll make the call next week at 11:30 Wednesday.\n\nI'll send you a text reminder just before the call as well because it is available\n\nChannel 1: What\n\nChannel 0: a week away.\n\nChannel 1: what's the day next Wednesday? What's the day\n\nChannel 0: Next\n\nChannel 1: today?\n\nChannel 0: Wednesday is the April 29.\n\nChannel 1: Because it's twenty days since my birthday.\n\nChannel 0: That's crazy, isn't it?\n\nChannel 1: I haven't done that fast. Plus I've got\n\nChannel 0: The year is flying by.\n\nChannel 1: I'm a little bit sad at the moment. My brother's been diagnosed with stage four cancer.\n\nChannel 0: Oh, I'm so sorry.\n\nChannel 1: Yeah. He's got it in his lungs and his liver. So I'm a good\n\nChannel 0: Wow.\n\nChannel 1: I I didn't sleep very I haven't been sleeping well ever since I got told.\n\nChannel 0: Oh, wow.\n\nChannel 1: So he's done he's done his first bowel of chemo, but whether or not he can stop he didn't even know he had it\n\nChannel 0: Yeah.\n\nChannel 1: until\n\nChannel 0: Wow.\n\nChannel 1: he he had a he couldn't lay on his back, and he couldn't work out why.\n\nChannel 0: Yep.\n\nChannel 1: My sister took him down the hospital in Harvey, and they said you have to go to Bunbury straight away. They took\n\nChannel 0: Yeah.\n\nChannel 1: an MRI, and they found bits and pieces in his lungs and but his left lung has collapsed, and it's\n\nChannel 0: Yeah.\n\nChannel 1: right up the top. And it's all his vocal cords have been been pulled by this collapse of this of this lung.\n\nChannel 0: Yep.\n\nChannel 1: And\n\nChannel 0: Wow.\n\nChannel 1: he's got a really raspy voice. He's he he kinda whispers, but it's it's a a husky whisper.\n\nChannel 0: Yep.\n\nChannel 1: He's he's I don't know. I asked him how he's going. He says, I know alright. He had a couple of bad days yesterday because he he he's winning out his first bout of chemo. And, yeah, and I don't wanna lose my brother.\n\nChannel 0: Yep. No. Of course not. Definitely. So you're just trying to spend as much time as you can with him and\n\nChannel 1: Well, I'm glad I'm glad he's up here now because he used to be in Margaret with with his twin brother.\n\nChannel 0: oh, yes.\n\nChannel 1: And but he they they used to blow all the time. So\n\nChannel 0: Oh.\n\nChannel 1: yeah. If he he come and live at the place, I'm mostly just love my mom\n\nChannel 0: Yeah.\n\nChannel 1: who's not here anymore. But Jube would do anything for us, boys,\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: especially me because I'm the youngest.\n\nChannel 0: Yep. Yeah.\n\nChannel 1: Alright then, Dana. You have\n\nChannel 0: My\n\nChannel 1: a good\n\nChannel 0: pleasure. I'll I will. Thank you so much for your call. I hope everything goes well with your brother, and, yeah, let me know how you go tomorrow. If I don't hear from you, I'll definitely make that call next week to you on Wednesday,\n\nChannel 1: day. Yep.\n\nChannel 0: and I'll get this email out to you shortly. Okay?\n\nChannel 1: Right. No worries. Thank you very much.\n\nChannel 0: My pleasure. Let me know if there's anything else I can do. I hope you have a good day.\n\nChannel 1: I will.\n\nChannel 0: Thanks, Neil. Talk to you soon.\n\nChannel 1: Okay. Have a good day.\n\nChannel 0: See you later. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.0007627718150615692}],"sentiment":"neutral","sentiment_score":0.0007627718150615692,"channel":1,"num_words":1,"start":2.24,"end":2.74},{"sentences":[{"text":"Hi, Neil.","start":3.28,"end":3.84,"sentiment":"neutral","sentiment_score":-0.015514436643570662},{"text":"I'm so sorry.","start":3.84,"end":4.64,"sentiment":"neutral","sentiment_score":-0.2290607988834381},{"text":"It dropped out.","start":4.64,"end":5.7,"sentiment":"negative","sentiment_score":-0.3490985135237376}],"sentiment":"neutral","sentiment_score":-0.22068835131358355,"channel":0,"num_words":8,"start":3.28,"end":5.7},{"sentences":[{"text":"Yeah.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":-0.295105516910553},{"text":"That was 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come and live at the place, I'm mostly just love my mom","start":380.125,"end":383.425,"sentiment":"neutral","sentiment_score":0.02155496788521608}],"sentiment":"neutral","sentiment_score":0.01991896197432652,"channel":1,"num_words":16,"start":379.965,"end":383.425},{"sentences":[{"text":"Yeah.","start":384.07,"end":384.57,"sentiment":"neutral","sentiment_score":-0.006914148107171059}],"sentiment":"neutral","sentiment_score":-0.006914148107171059,"channel":0,"num_words":1,"start":384.07,"end":384.57},{"sentences":[{"text":"who's not here anymore.","start":385.645,"end":386.845,"sentiment":"neutral","sentiment_score":-0.06337941531091928},{"text":"But Jube would do anything for us, 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have","start":398.56,"end":398.96,"sentiment":"neutral","sentiment_score":0.20644571632146835}],"sentiment":"neutral","sentiment_score":0.18026863038539886,"channel":1,"num_words":5,"start":397.12,"end":398.96},{"sentences":[{"text":"My","start":398.805,"end":399.04498,"sentiment":"neutral","sentiment_score":0.26831892132759094}],"sentiment":"neutral","sentiment_score":0.26831892132759094,"channel":0,"num_words":1,"start":398.805,"end":399.04498},{"sentences":[{"text":"a good","start":398.96,"end":399.375,"sentiment":"positive","sentiment_score":0.41670872271060944}],"sentiment":"positive","sentiment_score":0.41670872271060944,"channel":1,"num_words":2,"start":398.96,"end":399.375},{"sentences":[{"text":"pleasure.","start":399.04498,"end":399.365,"sentiment":"positive","sentiment_score":0.4636488854885102},{"text":"I'll I will.","start":399.365,"end":400.405,"sentiment":"neutral","sentiment_score":0.317853977282842},{"text":"Thank you so much for your call.","start":400.405,"end":401.685,"sentiment":"positive","sentiment_score":0.5914160183497837},{"text":"I hope everything goes well with your brother, and, yeah, let me know how you go tomorrow.","start":401.685,"end":405.205,"sentiment":"positive","sentiment_score":0.4698648908559014},{"text":"If I don't hear from you, I'll definitely make that call next week to you on Wednesday,","start":405.205,"end":408.82498,"sentiment":"neutral","sentiment_score":0.206288779483122}],"sentiment":"positive","sentiment_score":0.37892745203442046,"channel":0,"num_words":45,"start":399.04498,"end":408.82498},{"sentences":[{"text":"day.","start":409.535,"end":409.615,"sentiment":"neutral","sentiment_score":0.16494502127170563},{"text":"Yep.","start":409.615,"end":410.115,"sentiment":"neutral","sentiment_score":0.157277911901474}],"sentiment":"neutral","sentiment_score":0.1611114665865898,"channel":1,"num_words":2,"start":409.535,"end":410.115},{"sentences":[{"text":"and I'll get this email out to you shortly.","start":409.71002,"end":411.73,"sentiment":"neutral","sentiment_score":0.1833917200565338},{"text":"Okay?","start":411.87003,"end":412.37003,"sentiment":"neutral","sentiment_score":0.11975538730621338}],"sentiment":"neutral","sentiment_score":0.17702808678150178,"channel":0,"num_words":10,"start":409.71002,"end":412.37003},{"sentences":[{"text":"Right.","start":412.415,"end":412.915,"sentiment":"neutral","sentiment_score":0.16527464985847473},{"text":"No worries.","start":412.975,"end":413.455,"sentiment":"neutral","sentiment_score":0.29147255420684814},{"text":"Thank you very much.","start":413.455,"end":414.36,"sentiment":"positive","sentiment_score":0.6066884100437164}],"sentiment":"positive","sentiment_score":0.4535676283495767,"channel":1,"num_words":7,"start":412.415,"end":414.36},{"sentences":[{"text":"My pleasure.","start":414.83002,"end":415.63,"sentiment":"positive","sentiment_score":0.6196375787258148},{"text":"Let me know if there's anything else I can do.","start":415.63,"end":417.15002,"sentiment":"positive","sentiment_score":0.4840525150299072},{"text":"I hope you have a good day.","start":417.15002,"end":418.69,"sentiment":"positive","sentiment_score":0.5821260213851929}],"sentiment":"positive","sentiment_score":0.5344569714445817,"channel":0,"num_words":19,"start":414.83002,"end":418.69},{"sentences":[{"text":"I will.","start":419.08,"end":419.74,"sentiment":"neutral","sentiment_score":0.2405300959944725}],"sentiment":"neutral","sentiment_score":0.2405300959944725,"channel":1,"num_words":2,"start":419.08,"end":419.74},{"sentences":[{"text":"Thanks, Neil.","start":420.45688,"end":421.41687,"sentiment":"neutral","sentiment_score":0.2696407809853554},{"text":"Talk to you soon.","start":421.41687,"end":422.47687,"sentiment":"neutral","sentiment_score":0.3175973892211914}],"sentiment":"neutral","sentiment_score":0.3016118531425794,"channel":0,"num_words":6,"start":420.45688,"end":422.47687},{"sentences":[{"text":"Okay.","start":422.84,"end":423.31998,"sentiment":"positive","sentiment_score":0.4821096360683441},{"text":"Have a good day.","start":423.31998,"end":424.3,"sentiment":"positive","sentiment_score":0.6904246509075165}],"sentiment":"positive","sentiment_score":0.648761647939682,"channel":1,"num_words":5,"start":422.84,"end":424.3},{"sentences":[{"text":"See you later.","start":424.53687,"end":425.17688,"sentiment":"positive","sentiment_score":0.5431445638338724},{"text":"Bye.","start":425.17688,"end":425.67688,"sentiment":"neutral","sentiment_score":0.23123061656951904}],"sentiment":"positive","sentiment_score":0.4651660770177841,"channel":0,"num_words":4,"start":424.53687,"end":425.67688},{"sentences":[{"text":"Bye.","start":426.03998,"end":426.53998,"sentiment":"neutral","sentiment_score":-0.11956093460321426}],"sentiment":"neutral","sentiment_score":-0.11956093460321426,"channel":1,"num_words":1,"start":426.03998,"end":426.53998}]},"summary":{"result":"success","short":"The customer calls to book a appointment with the agent and provides personal information. The customer also mentions a family member's illness and their upcoming appointment. The agent takes note of the customer's information and promises to send an email with more information."},"intents":{"segments":[{"text":"And, yeah, if you decide you wanna seek advice, let me know what you wanna do. I'll add all that information into email. I'll add the differences between the personal advice versus the transaction without advice and, you know, what we can do either way to help you. And you can just let me know what you wanna do, how you wanna proceed, and, yeah, we'll go from there. Okay? Yep.","start_word":185,"end_word":255,"intents":[{"intent":"Get advice","confidence_score":0.003539227}]},{"text":"We're very dry. Well oh, that's the shit. And because it's a different kind of heat over there as well. 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I'm so sorry.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":-0.11230732500553132},{"text":"It dropped out.","start_word":6,"end_word":8,"sentiment":"negative","sentiment_score":-0.35036608576774597},{"text":"Yeah.","start_word":9,"end_word":9,"sentiment":"neutral","sentiment_score":-0.295105516910553},{"text":"That was weird. That was bizarre.","start_word":10,"end_word":15,"sentiment":"negative","sentiment_score":-0.42568597197532654},{"text":"Yeah. Like, Camilla rang me yesterday on her phone. I mean, my phone never rang. And then No. I heard Wow. a a a ping, and then it said I've got a a voice mail, and there was nothing on it. Yeah. Wow. But her phone's really old, so it might be something for a new one. Yeah. Yeah. No. That's okay.","start_word":16,"end_word":77,"sentiment":"neutral","sentiment_score":-0.13084644079208374},{"text":"That's all good. All good.","start_word":78,"end_word":82,"sentiment":"positive","sentiment_score":0.4357085824012756},{"text":"I know. Alright. Oh, Google. If I'll let you go. So if you Yeah. could send Do me that. all that all those Yep. bits and pieces, Yep. I can go down and sit with my sister in this tomorrow. And Yep. if we have any any snags, I'll give you a quick ring. If you don't hear from me, you know, you've got on alright. Yep. And then I'll have a chat to Ness and Jude. And then tend to be booked for next week, and I'll let you know what went on. Yeah. Yeah.","start_word":83,"end_word":178,"sentiment":"neutral","sentiment_score":0.08427120000123978},{"text":"Perfect.","start_word":179,"end_word":179,"sentiment":"positive","sentiment_score":0.34859323501586914},{"text":"Not a problem at all. And, yeah, if you decide you wanna seek advice, let me know what you wanna do. I'll add all that information into email. I'll add the differences between the personal advice versus the transaction without advice and, you know, what we can do either way to help you. And you can just let me know what you wanna do, how you wanna proceed, and, yeah, we'll go from there. Okay? Yep.","start_word":180,"end_word":255,"sentiment":"neutral","sentiment_score":0.1744522601366043},{"text":"Beautiful. All good. Well, thank you for taking my call, Neil.","start_word":256,"end_word":266,"sentiment":"positive","sentiment_score":0.3696891665458679},{"text":"I hope you have a good day.","start_word":267,"end_word":273,"sentiment":"neutral","sentiment_score":0.2353675365447998},{"text":"It's pretty lousy over here, though.","start_word":274,"end_word":279,"sentiment":"negative","sentiment_score":-0.5739265084266663},{"text":"It's overcast. Yeah. How is it? Oh, no. Oh, look. We didn't get the rain. You get over there. We we get bugger all over there in summer. You just switch Oh, your ass. really? Yeah. Oh, we Wow. I I actually Google why why the East Coast gets more rain than the West Coast. And Yeah. it's to do with the the monsoons that go through the top coming from the Pacific Ocean. Yep. And we don't have monsoons on our side because everything's above us. So you got Yeah. Papua Right. New Guinea right above you. Yeah. Okay. We've we've got nothing. We've got nothing. It's just one barren coast from Kununurra Nothing. all the way down to the border of South Australia. Yeah. Wow. And we had a a while back, we had 71 mil Yep. this year, and we've had a little bit of rain this week. It's been overcast most of the week, Yep. but it's fine enough for the long weekend. So, yeah, I wish we got more rain in summer. Yep. Yeah. Absolutely. 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And That's that's pretty why good. we don't want that's why we don't want daylight savings over here because it's too bloody hard to have it. Now at the moment here, we've got kind of low twenties, so between 21 to 25 depending on the day. So we're Yeah.","start_word":468,"end_word":638,"sentiment":"neutral","sentiment_score":-0.016153262024037322},{"text":"We're much cooler than you are.","start_word":639,"end_word":644,"sentiment":"positive","sentiment_score":0.34422022104263306},{"text":"yeah. We're having 21 today as well.","start_word":645,"end_word":651,"sentiment":"neutral","sentiment_score":0.22045139968395233},{"text":"Oh, good.","start_word":652,"end_word":653,"sentiment":"positive","sentiment_score":0.3432979881763458},{"text":"Yeah. Cool down a little bit before winter Yep. hits. Alright. No. Thanks, Dana.","start_word":654,"end_word":667,"sentiment":"neutral","sentiment_score":0.1319715976715088},{"text":"That's okay. My pleasure. I'll get that email to you shortly, and just let me know if there's any questions.","start_word":668,"end_word":687,"sentiment":"positive","sentiment_score":0.4245082437992096},{"text":"And I've tentatively made the booking for next week. If I don't hear from you tomorrow, I'll make the call next week at 11:30 Wednesday. I'll send you a text reminder just before the call as well because it is available What a week away. what's the day next Wednesday? What's the day Next today? Wednesday is the April 29. Because it's twenty days since my birthday. That's crazy, isn't it? I haven't done that fast. Plus I've got The year is flying by.","start_word":688,"end_word":771,"sentiment":"neutral","sentiment_score":-0.02230370230972767},{"text":"I'm a little bit sad at the moment. My brother's been diagnosed with stage four cancer.","start_word":772,"end_word":787,"sentiment":"negative","sentiment_score":-0.47766968607902527},{"text":"Oh, I'm so sorry. Yeah. He's got it in his lungs and his liver. So I'm a good Wow.","start_word":788,"end_word":806,"sentiment":"neutral","sentiment_score":-0.12397575378417967},{"text":"I I didn't sleep very I haven't been sleeping well ever since I got told.","start_word":807,"end_word":821,"sentiment":"negative","sentiment_score":-0.3465948700904846},{"text":"Oh, wow. So he's done he's done his first bowel of chemo, but whether or not he can stop he didn't even know he had it Yeah. until Wow. he he had a he couldn't lay on his back, and he couldn't work out why. Yep. My sister took him down the hospital in Harvey, and they said you have to go to Bunbury straight away. They took Yeah. an MRI, and they found bits and pieces in his lungs and but his left lung has collapsed, and it's Yeah. right up the top. And it's all his vocal cords have been been pulled by this collapse of this of this lung. Yep. And Wow. he's got a really raspy voice. He's he he kinda whispers, but it's it's a a husky whisper. Yep. He's he's I don't know. I asked him how he's going. He says, I know alright. He had a couple of bad days yesterday because he he he's winning out his first bout of chemo. And, yeah, and I don't wanna lose my brother. Yep. No. Of course not. Definitely. So you're just trying to spend as much time as you can with him and Well, I'm glad I'm glad he's up here now because he used to be in Margaret with with his twin brother. oh, yes. And but he they they used to blow all the time. So Oh. yeah. If he he come and live at the place, I'm mostly just love my mom Yeah. who's not here anymore. But Jube would do anything for us, boys, Yeah. Yeah. especially me because I'm the youngest. Yep. Yeah. Alright then, Dana.","start_word":822,"end_word":1098,"sentiment":"neutral","sentiment_score":-0.09441143866050114},{"text":"You have My a good pleasure.","start_word":1099,"end_word":1104,"sentiment":"positive","sentiment_score":0.36149126291275024},{"text":"I'll I will.","start_word":1105,"end_word":1107,"sentiment":"neutral","sentiment_score":0.3171807825565338},{"text":"Thank you so much for your call. I hope everything goes well with your brother, and, yeah, let me know how you go tomorrow.","start_word":1108,"end_word":1131,"sentiment":"positive","sentiment_score":0.4979483485221863},{"text":"If I don't hear from you, I'll definitely make that call next week to you on Wednesday, day. Yep. and I'll get this email out to you shortly. Okay? Right. No worries.","start_word":1132,"end_word":1163,"sentiment":"neutral","sentiment_score":0.19290365278720856},{"text":"Thank you very much. My pleasure. Let me know if there's anything else I can do. I hope you have a good day.","start_word":1164,"end_word":1186,"sentiment":"positive","sentiment_score":0.5460312962532043},{"text":"I will. Thanks, Neil. Talk to you soon.","start_word":1187,"end_word":1194,"sentiment":"neutral","sentiment_score":0.2947278618812561},{"text":"Okay. Have a good day. See you later.","start_word":1195,"end_word":1202,"sentiment":"positive","sentiment_score":0.6010580658912659},{"text":"Bye. Bye.","start_word":1203,"end_word":1204,"sentiment":"neutral","sentiment_score":0.17538240551948547}],"average":{"sentiment":"neutral","sentiment_score":0.01357017939106244}}}}