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How are you going?\n\nChannel 1: Good. I good. Thanks. How are you?\n\nChannel 0: Yeah. Really good. Thank you. I was giving you a call to go through and have a discussion with regards to your annual review and touch base and and kinda go through everything, market volatility. Just wanted to make sure that you were still good for the call today.\n\nChannel 1: Yep. Perfect.\n\nChannel 0: Amazing. Before I jump into it, I do need to let you know that our calls are recorded. And if I could, just need to confirm security for me. Full name, date of birth, and","paragraphs":[{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.015853721648454666}],"sentiment":"neutral","sentiment_score":0.015853721648454666,"channel":1,"num_words":1,"start":2.3999999,"end":2.8999999},{"sentences":[{"text":"Hi, Craig.","start":4.08,"end":4.72,"sentiment":"neutral","sentiment_score":0.07209401205182076}],"sentiment":"neutral","sentiment_score":0.07209401205182076,"channel":0,"num_words":2,"start":4.08,"end":4.72},{"sentences":[{"text":"Who's","start":4.64,"end":4.96,"sentiment":"neutral","sentiment_score":0.06257825344800949}],"sentiment":"neutral","sentiment_score":0.06257825344800949,"channel":1,"num_words":1,"start":4.64,"end":4.96},{"sentences":[{"text":"Larissa","start":4.72,"end":5.12,"sentiment":"neutral","sentiment_score":0.06905019283294678}],"sentiment":"neutral","sentiment_score":0.06905019283294678,"channel":0,"num_words":1,"start":4.72,"end":5.12},{"sentences":[{"text":"this?","start":4.96,"end":5.46,"sentiment":"neutral","sentiment_score":0.08628086745738983}],"sentiment":"neutral","sentiment_score":0.08628086745738983,"channel":1,"num_words":1,"start":4.96,"end":5.46},{"sentences":[{"text":"here from Achieve Financial.","start":5.12,"end":6.16,"sentiment":"neutral","sentiment_score":0.10654675774276257},{"text":"How are you going?","start":6.16,"end":7.06,"sentiment":"neutral","sentiment_score":0.17014558613300323}],"sentiment":"neutral","sentiment_score":0.1383461719378829,"channel":0,"num_words":8,"start":5.12,"end":7.06},{"sentences":[{"text":"Good.","start":7.12,"end":7.3599997,"sentiment":"positive","sentiment_score":0.5599050521850586},{"text":"I good.","start":7.3599997,"end":7.68,"sentiment":"positive","sentiment_score":0.6048031747341156},{"text":"Thanks.","start":7.68,"end":8.0,"sentiment":"positive","sentiment_score":0.5846469402313232},{"text":"How are you?","start":8.0,"end":8.74,"sentiment":"neutral","sentiment_score":0.2699236422777176}],"sentiment":"positive","sentiment_score":0.4519898955311094,"channel":1,"num_words":7,"start":7.12,"end":8.74},{"sentences":[{"text":"Yeah.","start":9.12,"end":9.62,"sentiment":"neutral","sentiment_score":0.3204973638057709},{"text":"Really good.","start":9.679999,"end":10.32,"sentiment":"positive","sentiment_score":0.6542097628116608},{"text":"Thank you.","start":10.32,"end":11.059999,"sentiment":"positive","sentiment_score":0.695303201675415},{"text":"I was giving you a call to go through and have a discussion with regards to your annual review and touch base and and kinda go through everything, market volatility.","start":11.679999,"end":20.465,"sentiment":"neutral","sentiment_score":0.21195144404967625},{"text":"Just wanted to make sure that you were still good for the call today.","start":21.245,"end":24.625,"sentiment":"positive","sentiment_score":0.3377917855978012}],"sentiment":"neutral","sentiment_score":0.287901053319172,"channel":0,"num_words":49,"start":9.12,"end":24.625},{"sentences":[{"text":"Yep.","start":25.445,"end":25.685,"sentiment":"neutral","sentiment_score":0.29624077677726746},{"text":"Perfect.","start":25.685,"end":26.185,"sentiment":"positive","sentiment_score":0.6565011739730835}],"sentiment":"positive","sentiment_score":0.4763709753751755,"channel":1,"num_words":2,"start":25.445,"end":26.185},{"sentences":[{"text":"Amazing.","start":27.008936,"end":27.508936,"sentiment":"positive","sentiment_score":0.5653793811798096},{"text":"Before I jump into it, I do need to let you know that our calls are recorded.","start":28.208937,"end":31.168938,"sentiment":"neutral","sentiment_score":0.1130986316677402},{"text":"And if I could, just need to confirm security for me.","start":31.168938,"end":33.828938,"sentiment":"neutral","sentiment_score":0.09026996588165109},{"text":"Full name, date of birth, and","start":33.888935,"end":35.06394,"sentiment":"neutral","sentiment_score":0.046852245616416134}],"sentiment":"neutral","sentiment_score":0.10748969194080149,"channel":0,"num_words":35,"start":27.008936,"end":35.06394}]},"summary":{"result":"success","short":"A representative from Achieve Financial, named Larissa, calls Craig to discuss his annual review and market volatility. Larissa confirms Craig's personal information and reminds him that the call is being recorded. She also asks for security information."},"intents":{"segments":[{"text":"Before I jump into it, I do need to let you know that our calls are recorded. And if I could, just need to confirm security for me.","start_word":73,"end_word":100,"intents":[{"intent":"Confirm call","confidence_score":0.00023839455}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Craig. Who's Larissa this? here from Achieve Financial. How are you going?","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.09734179079532625},{"text":"Good. I good. Thanks.","start_word":14,"end_word":17,"sentiment":"positive","sentiment_score":0.5859407782554626},{"text":"How are you? Yeah.","start_word":18,"end_word":21,"sentiment":"neutral","sentiment_score":0.28751322627067566},{"text":"Really good. Thank you.","start_word":22,"end_word":25,"sentiment":"positive","sentiment_score":0.6695735454559326},{"text":"I was giving you a call to go through and have a discussion with regards to your annual review and touch base and and kinda go through everything, market volatility.","start_word":26,"end_word":55,"sentiment":"neutral","sentiment_score":0.2103888839483261},{"text":"Just wanted to make sure that you were still good for the call today.","start_word":56,"end_word":69,"sentiment":"positive","sentiment_score":0.33564913272857666},{"text":"Yep.","start_word":70,"end_word":70,"sentiment":"neutral","sentiment_score":0.29624077677726746},{"text":"Perfect. Amazing.","start_word":71,"end_word":72,"sentiment":"positive","sentiment_score":0.6109402775764465},{"text":"Before I jump into it, I do need to let you know that our calls are recorded. And if I could, just need to confirm security for me. 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