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alaikum, and welcome to Islamic School Queen Aker. All calls are recorded for training and quality purposes. For high school, press 1. For primary, press 2. For enrollments, press 3.\n\nFor primary canteen, press 4. For IT, press 5. For general inquiries, press 6. To repeat these options again, Yeah. I'll put you through.\n\nOne moment. Record your message and press hash, or press star to contact the operator.","paragraphs":[{"sentences":[{"text":"Assalamu alaikum, and welcome to Islamic School Queen Aker.","start":0.16,"end":5.62,"sentiment":"neutral","sentiment_score":0.2854268004496892},{"text":"All calls are recorded for training and quality purposes.","start":5.92,"end":8.74,"sentiment":"neutral","sentiment_score":0.011924723266727395},{"text":"For high school, press 1.","start":9.36,"end":11.059999,"sentiment":"neutral","sentiment_score":0.011407664977014065},{"text":"For primary, press 2.","start":11.5199995,"end":13.085,"sentiment":"neutral","sentiment_score":0.010897013591602445},{"text":"For enrollments, press 3.","start":13.465,"end":15.085,"sentiment":"neutral","sentiment_score":0.01245250809006393}],"sentiment":"neutral","sentiment_score":0.09118064919546727,"num_words":31,"start":0.16,"end":15.085},{"sentences":[{"text":"For primary canteen, press 4.","start":15.545,"end":18.045,"sentiment":"neutral","sentiment_score":0.014166809059679509},{"text":"For IT, press 5.","start":18.425,"end":20.205,"sentiment":"neutral","sentiment_score":0.014653965830802917},{"text":"For general inquiries, press 6.","start":20.345,"end":22.525,"sentiment":"neutral","sentiment_score":0.013526876457035542},{"text":"To repeat these options again, Yeah.","start":22.825,"end":43.995003,"sentiment":"neutral","sentiment_score":0.07247895436982314},{"text":"I'll put you through.","start":43.995003,"end":44.515,"sentiment":"positive","sentiment_score":0.36880719661712646}],"sentiment":"neutral","sentiment_score":0.08779945014975965,"num_words":24,"start":15.545,"end":44.515},{"sentences":[{"text":"One moment.","start":44.515,"end":45.415,"sentiment":"neutral","sentiment_score":0.27570009231567383},{"text":"Record your message and press hash, or press star to contact the operator.","start":74.994995,"end":79.975,"sentiment":"neutral","sentiment_score":0.021978246048092842}],"sentiment":"neutral","sentiment_score":0.05580782555043697,"num_words":15,"start":44.515,"end":79.975}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Assalamu alaikum, and welcome to Islamic School Queen Aker. All calls are recorded for training and quality purposes. For high school, press 1. For primary, press 2. For enrollments, press 3.\n\nFor primary canteen, press 4. For IT, press 5. For general inquiries, press 6. To repeat these options again,\n\nChannel 0: Yes, dear. Good morning. I'm looking for Akhil.\n\nChannel 1: Yeah. I'll put you through. One moment.\n\nChannel 0: Thank you.\n\nChannel 1: Record your message and press hash, or press star to contact the operator.","paragraphs":[{"sentences":[{"text":"Assalamu alaikum, and welcome to Islamic School Queen Aker.","start":0.16,"end":5.62,"sentiment":"neutral","sentiment_score":0.2854268004496892},{"text":"All calls are recorded for training and quality purposes.","start":5.92,"end":8.74,"sentiment":"neutral","sentiment_score":0.011924723266727395},{"text":"For high school, press 1.","start":9.36,"end":11.059999,"sentiment":"neutral","sentiment_score":0.011407664977014065},{"text":"For primary, press 2.","start":11.5199995,"end":13.085,"sentiment":"neutral","sentiment_score":0.010897013591602445},{"text":"For enrollments, press 3.","start":13.465,"end":15.085,"sentiment":"neutral","sentiment_score":0.01245250809006393}],"sentiment":"neutral","sentiment_score":0.09118064919546727,"channel":1,"num_words":31,"start":0.16,"end":15.085},{"sentences":[{"text":"For primary canteen, press 4.","start":15.545,"end":18.045,"sentiment":"neutral","sentiment_score":0.014166809059679509},{"text":"For IT, press 5.","start":18.425,"end":20.205,"sentiment":"neutral","sentiment_score":0.014653965830802917},{"text":"For general inquiries, press 6.","start":20.345,"end":22.525,"sentiment":"neutral","sentiment_score":0.013526876457035542},{"text":"To repeat these options again,","start":22.825,"end":24.525,"sentiment":"neutral","sentiment_score":0.016902565211057662}],"sentiment":"neutral","sentiment_score":0.014820900892740801,"channel":1,"num_words":19,"start":15.545,"end":24.525},{"sentences":[{"text":"Yes, dear.","start":39.53,"end":40.33,"sentiment":"positive","sentiment_score":0.3391035795211792},{"text":"Good morning.","start":40.33,"end":41.07,"sentiment":"positive","sentiment_score":0.5844166576862335},{"text":"I'm looking for Akhil.","start":41.13,"end":42.59,"sentiment":"neutral","sentiment_score":0.326557032763958}],"sentiment":"positive","sentiment_score":0.39415857568383217,"channel":0,"num_words":8,"start":39.53,"end":42.59},{"sentences":[{"text":"Yeah.","start":43.875,"end":43.995003,"sentiment":"positive","sentiment_score":0.3503609001636505},{"text":"I'll put you through.","start":43.995003,"end":44.515,"sentiment":"positive","sentiment_score":0.36880719661712646},{"text":"One moment.","start":44.515,"end":45.415,"sentiment":"neutral","sentiment_score":0.27570009231567383}],"sentiment":"positive","sentiment_score":0.339569981609072,"channel":1,"num_words":7,"start":43.875,"end":45.415},{"sentences":[{"text":"Thank you.","start":45.815002,"end":46.715,"sentiment":"positive","sentiment_score":0.4848911911249161}],"sentiment":"positive","sentiment_score":0.4848911911249161,"channel":0,"num_words":2,"start":45.815002,"end":46.715},{"sentences":[{"text":"Record your message and press hash, or press star to contact the operator.","start":74.994995,"end":79.975,"sentiment":"neutral","sentiment_score":0.021978246048092842}],"sentiment":"neutral","sentiment_score":0.021978246048092842,"channel":1,"num_words":13,"start":74.994995,"end":79.975}]},"summary":{"result":"success","short":"The caller is greeted by an automated message that lists various options for contacting different departments at Islamic School Queen Aker. 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