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Yeah. Good. Just in the car at the moment. I'm about to go to lunch.\n\nIs this a cold call? Right. Right. Yeah. Yeah.\n\nOkay. No. Yeah. We don't really have a need for anything at the moment. We're we're good.\n\nYeah. We're good. We get a lot of our services from our global parent company. Yeah. So there's nothing currently that we need, but thank you anyway for touching base again.\n\nNo worries. Thank you. 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Good afternoon. Therese, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. Just in the car at the moment. I'm about to go to lunch. Is this a cold\n\nChannel 0: Mhmm.\n\nChannel 1: call?\n\nChannel 0: This is regarding the meeting that we're requesting. If you can remember, I was able to talk to you last January.\n\nChannel 1: Right.\n\nChannel 0: Name of the company is Cloud Solution IT.\n\nChannel 1: Right. Yeah.\n\nChannel 0: Yeah. Once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery,\n\nChannel 1: Yeah.\n\nChannel 0: SharePoint.\n\nChannel 1: Okay. No. Yeah. We don't really have a need for anything at the moment.\n\nChannel 0: Mhmm.\n\nChannel 1: We're we're good. Yeah. We're good. We get a lot of our services from our global parent company.\n\nChannel 0: Alright.\n\nChannel 1: Yeah. 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receives a call from a representative of Cloud Solutions IT regarding a meeting they are requesting. The representative explains that their company is a managed service provider and Microsoft trusted partner, but they do not currently need anything. The call ends with the customer thanking the representative and saying goodbye."},"intents":{"segments":[{"text":"This is regarding the meeting that we're requesting. If you can remember, I was able to talk to you last January. Right.","start_word":37,"end_word":58,"intents":[{"intent":"Request call","confidence_score":0.15003903}]},{"text":"Name of the company is Cloud Solution IT. Right.","start_word":59,"end_word":67,"intents":[{"intent":"Confirm company name","confidence_score":0.0604001},{"intent":"Confirm company name","confidence_score":0.11191914}]},{"text":"Name of the company is Cloud Solution IT. Right. Yeah.","start_word":59,"end_word":68,"intents":[{"intent":"Provide company information","confidence_score":0.102881305}]},{"text":"Once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, Yeah. SharePoint.","start_word":70,"end_word":97,"intents":[{"intent":"Provide services","confidence_score":0.14293545}]},{"text":"No no worries. No worries. Thank you. Bye Thank bye. you. Bye bye. Bye. Alright. Thank you. Have a good day.","start_word":151,"end_word":171,"intents":[{"intent":"End conversation","confidence_score":0.58984214}]}]},"sentiments":{"segments":[{"text":"Hello? Yes.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.09630324691534042},{"text":"Good afternoon.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.36452460289001465},{"text":"Therese, it's Ronald from Cloud Solution IT. How are you doing today? Yeah. Good. Just in the car at the moment. I'm about to go to lunch. Is this a cold Mhmm. call? This is regarding the meeting that we're requesting. If you can remember, I was able to talk to you last January. Right. Name of the company is Cloud Solution IT. Right. Yeah. Yeah. Once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, Yeah. SharePoint. Okay. No. Yeah. We don't really have a need for anything at the moment. Mhmm. We're we're good. Yeah.","start_word":4,"end_word":116,"sentiment":"neutral","sentiment_score":0.038634609431028366},{"text":"We're good.","start_word":117,"end_word":118,"sentiment":"positive","sentiment_score":0.368083119392395},{"text":"We get a lot of our services from our global parent company. Alright. Yeah. So there's nothing currently that Okay. we need, but Mhmm. thank you anyway for touching base again. Alright. No no worries. No worries. Thank you. Bye Thank bye. you. Bye bye. Bye. 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