{"metadata":{"transaction_key":"deprecated","request_id":"01a0d09e-cdf1-71c3-a54d-bf95a76b0e2d","sha256":"a85c01cd7daf3a44a443620fb87b66627e1ec40277976a4a890055d51b9d3242","created":"2026-09-23T23:34:24.717Z","duration":21.599937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Kirsten. Please leave your message, and I'll call you back shortly.","confidence":0.99902344,"words":[{"word":"hi","start":1.76,"end":2.0,"confidence":0.99560547,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.23655319213867188},{"word":"you've","start":2.0,"end":2.24,"confidence":0.96655273,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.16548846662044525},{"word":"called","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.04096032679080963},{"word":"kirsten","start":2.3999999,"end":2.8,"confidence":0.9539388,"punctuated_word":"Kirsten.","sentiment":"neutral","sentiment_score":0.17067274451255798},{"word":"please","start":2.8,"end":3.04,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.06862041354179382},{"word":"leave","start":3.04,"end":3.1999998,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.08505359292030334},{"word":"your","start":3.1999998,"end":3.36,"confidence":0.8598633,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.15195190906524658},{"word":"message","start":3.36,"end":3.6799998,"confidence":0.89086914,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.046583205461502075},{"word":"and","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.022957593202590942},{"word":"i'll","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0047414107248187065},{"word":"call","start":4.08,"end":4.16,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.07091887295246124},{"word":"you","start":4.16,"end":4.3199997,"confidence":0.99121094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0026542842388153076},{"word":"back","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.01436704397201538},{"word":"shortly","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"shortly.","sentiment":"neutral","sentiment_score":-0.02168014645576477}],"paragraphs":{"transcript":"\nHi. You've called Kirsten. Please leave your message, and I'll call you back shortly.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.23655319213867188},{"text":"You've called Kirsten.","start":2.0,"end":2.8,"sentiment":"neutral","sentiment_score":0.12570717930793762},{"text":"Please leave your message, and I'll call you back shortly.","start":2.8,"end":4.98,"sentiment":"neutral","sentiment_score":-0.04341304646804929}],"sentiment":"neutral","sentiment_score":0.01282459038442799,"num_words":14,"start":1.76,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Kirsten. Please leave your message, and I'll call you back shortly.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.23655319213867188},{"text":"You've called Kirsten.","start":2.0,"end":2.8,"sentiment":"neutral","sentiment_score":0.12570717930793762},{"text":"Please leave your message, and I'll call you back shortly.","start":2.8,"end":4.98,"sentiment":"neutral","sentiment_score":-0.04341304646804929}],"sentiment":"neutral","sentiment_score":0.01282459038442799,"channel":1,"num_words":14,"start":1.76,"end":4.98}]},"summary":{"result":"success","short":"Hi. You've called Kirsten. Please leave your message, and I'll call you back shortly."},"intents":{"segments":[{"text":"Please leave your message, and I'll call you back shortly.","start_word":4,"end_word":13,"intents":[{"intent":"Leave message","confidence_score":0.4332234},{"intent":"Call back","confidence_score":0.95006347}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Kirsten. Please leave your message, and I'll call you back shortly.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.044110413640737534}],"average":{"sentiment":"neutral","sentiment_score":0.04411041218301524}}}}