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It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Sorry. From where?\n\nChannel 0: Vigilance AI. We're an MDR platform, and we had spoken a few months ago, Bradley. And at the time, you were busy. So I sent you an email with some of our information,\n\nChannel 1: Yep.\n\nChannel 0: and\n\nChannel 1: I probably\n\nChannel 0: Bradley just\n\nChannel 1: sorry to interrupt. I probably also told you this is a personal number, and that is on a do not call register.\n\nChannel 0: Oh, well, I'm really sorry about that, but would you rather have me call you in the office number?\n\nChannel 1: No. That's okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":-0.0015454771928489208}],"sentiment":"neutral","sentiment_score":-0.0015454771928489208,"channel":1,"num_words":1,"start":0.96,"end":1.46},{"sentences":[{"text":"Oh, hi, Bradley.","start":2.56,"end":3.52,"sentiment":"neutral","sentiment_score":0.009370197231570879},{"text":"It's Andrew from Vigilance AI.","start":3.52,"end":5.7,"sentiment":"neutral","sentiment_score":0.021961018070578577},{"text":"Have I caught you in a bad time?","start":6.0,"end":7.7799997,"sentiment":"negative","sentiment_score":-0.4038369469344616}],"sentiment":"neutral","sentiment_score":-0.19329874333925545,"channel":0,"num_words":16,"start":2.56,"end":7.7799997},{"sentences":[{"text":"Sorry.","start":8.32,"end":8.559999,"sentiment":"neutral","sentiment_score":-0.2314574420452118},{"text":"From where?","start":8.559999,"end":9.3,"sentiment":"neutral","sentiment_score":-0.1319364756345749}],"sentiment":"neutral","sentiment_score":-0.1651101311047872,"channel":1,"num_words":3,"start":8.32,"end":9.3},{"sentences":[{"text":"Vigilance AI.","start":10.559999,"end":11.599999,"sentiment":"neutral","sentiment_score":-0.04236648790538311},{"text":"We're an MDR platform, and we had spoken a few months ago, Bradley.","start":11.599999,"end":16.955,"sentiment":"neutral","sentiment_score":-0.06164592705093897},{"text":"And at the time, you were busy.","start":16.955,"end":18.715,"sentiment":"neutral","sentiment_score":-0.2143799439072609},{"text":"So I sent you an email with some of our information,","start":18.715,"end":21.375,"sentiment":"neutral","sentiment_score":-0.08779466660185294}],"sentiment":"neutral","sentiment_score":-0.10159184749830853,"channel":0,"num_words":33,"start":10.559999,"end":21.375},{"sentences":[{"text":"Yep.","start":21.935001,"end":22.335,"sentiment":"neutral","sentiment_score":-0.07859256863594055}],"sentiment":"neutral","sentiment_score":-0.07859256863594055,"channel":1,"num_words":1,"start":21.935001,"end":22.335},{"sentences":[{"text":"and","start":22.154999,"end":22.555,"sentiment":"neutral","sentiment_score":-0.111076682806015}],"sentiment":"neutral","sentiment_score":-0.111076682806015,"channel":0,"num_words":1,"start":22.154999,"end":22.555},{"sentences":[{"text":"I probably","start":22.335,"end":22.895,"sentiment":"neutral","sentiment_score":-0.1946893259882927}],"sentiment":"neutral","sentiment_score":-0.1946893259882927,"channel":1,"num_words":2,"start":22.335,"end":22.895},{"sentences":[{"text":"Bradley just","start":22.555,"end":23.115,"sentiment":"neutral","sentiment_score":-0.2641066536307335}],"sentiment":"neutral","sentiment_score":-0.2641066536307335,"channel":0,"num_words":2,"start":22.555,"end":23.115},{"sentences":[{"text":"sorry to interrupt.","start":23.535,"end":24.415,"sentiment":"negative","sentiment_score":-0.365779052178065},{"text":"I probably also told you this is a personal number, and that is on a do not call register.","start":24.415,"end":29.130001,"sentiment":"negative","sentiment_score":-0.38464578358750595}],"sentiment":"negative","sentiment_score":-0.38207304748621856,"channel":1,"num_words":22,"start":23.535,"end":29.130001},{"sentences":[{"text":"Oh, well, I'm really sorry about that, but would you rather have me call you in the office number?","start":31.41,"end":38.39,"sentiment":"neutral","sentiment_score":-0.2862070869458349}],"sentiment":"neutral","sentiment_score":-0.2862070869458349,"channel":0,"num_words":19,"start":31.41,"end":38.39},{"sentences":[{"text":"No.","start":39.510002,"end":39.83,"sentiment":"neutral","sentiment_score":-0.24713265895843503},{"text":"That's okay.","start":39.83,"end":40.57,"sentiment":"neutral","sentiment_score":-0.03583284094929695},{"text":"Thank you.","start":40.690876,"end":41.430874,"sentiment":"positive","sentiment_score":0.3882503807544708},{"text":"Bye.","start":43.330875,"end":43.775936,"sentiment":"neutral","sentiment_score":0.09370661526918413}],"sentiment":"neutral","sentiment_score":0.09190150598684947,"channel":1,"num_words":6,"start":39.510002,"end":43.775936}]},"summary":{"result":"success","short":"Andrew from Helsance AI calls Bradley, who is busy at the time. Andrew apologizes for interrupting and offers to call at a different number, which Bradley declines. Andrew apologizes again for the interruption and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Bradley. It's Andrew from Vigilance AI.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.014025875367224216},{"text":"Have I caught you in a bad time?","start_word":9,"end_word":16,"sentiment":"negative","sentiment_score":-0.4096686542034149},{"text":"Sorry. From where? Vigilance AI. We're an MDR platform, and we had spoken a few months ago, Bradley. And at the time, you were busy. So I sent you an email with some of our information, Yep. and I probably Bradley just sorry to interrupt.","start_word":17,"end_word":61,"sentiment":"neutral","sentiment_score":-0.12707377970218658},{"text":"I probably also told you this is a personal number, and that is on a do not call register.","start_word":62,"end_word":80,"sentiment":"negative","sentiment_score":-0.38597020506858826},{"text":"Oh, well, I'm really sorry about that, but would you rather have me call you in the office number? No. That's okay.","start_word":81,"end_word":102,"sentiment":"neutral","sentiment_score":-0.2439893484115601},{"text":"Thank you.","start_word":103,"end_word":104,"sentiment":"positive","sentiment_score":0.3845967650413513},{"text":"Bye.","start_word":105,"end_word":105,"sentiment":"neutral","sentiment_score":0.1266423910856247}],"average":{"sentiment":"neutral","sentiment_score":-0.17763898247166685}}}}