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Hi,\n\nChannel 1: Hi.\n\nChannel 0: ma'am.\n\nChannel 1: Can I help\n\nChannel 0: Good\n\nChannel 1: you?\n\nChannel 0: afternoon. How are you? Yeah. This is Abby from Techno One in Springfield, Brisbane. We've spoken it with you in the past, ma'am.\n\nSo Daniel asked me to reach out to you to confirm if you're still\n\nChannel 1: What company?\n\nChannel 0: interested.\n\nChannel 1: What company?\n\nChannel 0: Like, it's still ah, TechnoOne in Springfield, Brisbane. And I have a note here that you are coming up for an IT review towards the middle of this\n\nChannel 1: I\n\nChannel 0: year.\n\nChannel 1: don't do IT. Yeah. So it's not me you speak to. I had nothing to do with IT. I mean, admin.\n\nSo,\n\nChannel 0: You're not the one handling it or\n\nChannel 1: no.\n\nChannel 0: assigned\n\nChannel 1: I don't I don't\n\nChannel 0: to\n\nChannel 1: do\n\nChannel 0: it?\n\nChannel 1: IT. I'm\n\nChannel 0: You\n\nChannel 1: not an IT manager. I'm a I'm a admin person. 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The customer is not an IT manager but is an admin person who doesn't handle IT. The representative suggests reaching out to their IT manager for more information."},"intents":{"segments":[{"text":"This is Abby from Techno One in Springfield, Brisbane. We've spoken it with you in the past, ma'am. So Daniel asked me to reach out to you to confirm if you're still What company?","start_word":15,"end_word":48,"intents":[{"intent":"Confirm company status","confidence_score":0.19353995}]},{"text":"But I don't do IT. I'm an Oh, executive assistant. So, yeah. I see. I see. Yeah. 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We've spoken it with you in the past, ma'am. So Daniel asked me to reach out to you to confirm if you're still What company? interested. What company? Like, it's still ah, TechnoOne in Springfield, Brisbane. And I have a note here that you are coming up for an IT review towards the middle of this I year. don't do IT. Yeah. So it's not me you speak to. I had nothing to do with IT. I mean, admin. So, You're not the one handling it or no. assigned I don't I don't to do it? IT. I'm You not an IT manager. I'm a I'm a admin person. So they wouldn't explain you're to me. And we've got an we've got an IT manager at work. Yeah. oh, alright. So I'm But not just I wanted to make sure. Yeah. Lindell@footballnsw.com. waiting. Yeah. Yeah. That's That me. is? Yeah. That's me. But I don't do IT. I'm an Oh, executive assistant. So, yeah. I see. I see. Yeah. So So let they maybe just put do my name you down, know but the person? yeah. I was an IT manager, but what are they looking at doing? What I do? Yeah. Yeah. We can actually Damn. reach out to him if you Yeah. But what what what do you guys do do? you have Because we we don't we've got a company we work with that yeah. and so far so Yeah. good, So I wouldn't you I mean? wouldn't The I one wouldn't handling I this yeah. you would I don't not I don't know. know. Oh.","start_word":10,"end_word":292,"sentiment":"neutral","sentiment_score":-0.10576282441616058}],"average":{"sentiment":"neutral","sentiment_score":-0.09209013941027804}}}}