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She asks if she can call him back in five minutes to reschedule for the end of the month if he is not available. Scott agrees to the callback and thanks her."},"intents":{"segments":[{"text":"Could I Is give there you a any callback in five minutes, Mary? yeah.","start_word":34,"end_word":47,"intents":[{"intent":"Schedule callback","confidence_score":0.21636905}]},{"text":"Thank you.","start_word":99,"end_word":100,"intents":[{"intent":"Provide explanation","confidence_score":0.49411392}]}]},"sentiments":{"segments":[{"text":"Hello. Scott speaking. Yes. Hi.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.10493414849042892},{"text":"Good afternoon.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.40951666235923767},{"text":"Scott, this is Mary again from Vigilance AI. I Yep. received that you declined the invitation that we sent to you for our demo for tomorrow. Yeah. Could I Is give there you a any callback in five minutes, Mary? yeah. But are you not available for tomorrow? Is it okay if we can schedule it, let's say, by the end of this month? If you If just it give me five minutes, I'll give you a callback, and I'll explain that, if that's okay. alright. Sure. Sure Okay. then.","start_word":7,"end_word":96,"sentiment":"neutral","sentiment_score":0.0013533243909478188},{"text":"Thank you. Thank you.","start_word":97,"end_word":100,"sentiment":"positive","sentiment_score":0.5592857003211975},{"text":"Bye.","start_word":101,"end_word":101,"sentiment":"neutral","sentiment_score":0.29018208384513855}],"average":{"sentiment":"neutral","sentiment_score":0.04354404297885516}}}}