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Hello? Who's this? Yes. Who's speaking?\n\nYep. No. I I wanna have a think about it first before I commit. So I'll I'll contact you guys when I'm ready to go. Okay?\n\nNo. Not a problem. Thank you. 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Good morning. Is this Peter?\n\nChannel 1: Hello? Who's this?\n\nChannel 0: Is this Peter?\n\nChannel 1: Yes. Who's speaking?\n\nChannel 0: Good morning, Peter. This is Harleen from Gutter Clean Force. I'm just calling about your recent inquiry of for gutter cleaning.\n\nChannel 1: Yep.\n\nChannel 0: Yes. And When were you hoping to have it done? We have some availability coming up, and we have available slots for tomorrow.\n\nChannel 1: No. I I wanna have a think about it first before I commit. So I'll I'll contact you guys when I'm ready to go. Okay?\n\nChannel 0: Alright. Alright. Thank you so much, Peter. Have a great\n\nChannel 1: No.\n\nChannel 0: day.\n\nChannel 1: Not a problem. Thank you. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.92,"end":2.74,"sentiment":"neutral","sentiment_score":0.21494625508785248}],"sentiment":"neutral","sentiment_score":0.21494625508785248,"channel":1,"num_words":2,"start":1.92,"end":2.74},{"sentences":[{"text":"Hello.","start":3.76,"end":4.16,"sentiment":"neutral","sentiment_score":0.10026351362466812},{"text":"Good morning.","start":4.16,"end":4.88,"sentiment":"neutral","sentiment_score":0.18556039780378342},{"text":"Is this Peter?","start":4.88,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.03747947017351786}],"sentiment":"neutral","sentiment_score":0.09730378662546475,"channel":0,"num_words":6,"start":3.76,"end":5.7799997},{"sentences":[{"text":"Hello?","start":6.96,"end":7.46,"sentiment":"neutral","sentiment_score":0.0025505118537694216},{"text":"Who's this?","start":7.52,"end":8.34,"sentiment":"neutral","sentiment_score":-0.0016734283417463303}],"sentiment":"neutral","sentiment_score":-0.000265448276574413,"channel":1,"num_words":3,"start":6.96,"end":8.34},{"sentences":[{"text":"Is this Peter?","start":10.88,"end":11.86,"sentiment":"neutral","sentiment_score":0.005102612543851137}],"sentiment":"neutral","sentiment_score":0.005102612543851137,"channel":0,"num_words":3,"start":10.88,"end":11.86},{"sentences":[{"text":"Yes.","start":12.48,"end":12.799999,"sentiment":"neutral","sentiment_score":0.011826422065496445},{"text":"Who's speaking?","start":12.799999,"end":13.46,"sentiment":"neutral","sentiment_score":0.007186051923781634}],"sentiment":"neutral","sentiment_score":0.008732841971019903,"channel":1,"num_words":3,"start":12.48,"end":13.46},{"sentences":[{"text":"Good morning, Peter.","start":14.255,"end":15.315,"sentiment":"neutral","sentiment_score":0.15248100956281027},{"text":"This is Harleen from Gutter Clean Force.","start":16.015,"end":18.755,"sentiment":"neutral","sentiment_score":0.08650431143386024},{"text":"I'm just calling about your recent inquiry of for gutter cleaning.","start":18.814999,"end":23.075,"sentiment":"neutral","sentiment_score":0.056848138232122765}],"sentiment":"neutral","sentiment_score":0.08039536806089538,"channel":0,"num_words":21,"start":14.255,"end":23.075},{"sentences":[{"text":"Yep.","start":23.634998,"end":24.134998,"sentiment":"neutral","sentiment_score":0.06171438097953797}],"sentiment":"neutral","sentiment_score":0.06171438097953797,"channel":1,"num_words":1,"start":23.634998,"end":24.134998},{"sentences":[{"text":"Yes.","start":24.814999,"end":25.314999,"sentiment":"neutral","sentiment_score":0.06430353224277496},{"text":"And When were you hoping to have it done?","start":25.455,"end":28.98,"sentiment":"neutral","sentiment_score":0.038170317394865885},{"text":"We have some availability coming up, and we have available slots for tomorrow.","start":29.36,"end":34.98,"sentiment":"neutral","sentiment_score":0.043697175928033315}],"sentiment":"neutral","sentiment_score":0.04243042068960874,"channel":0,"num_words":23,"start":24.814999,"end":34.98},{"sentences":[{"text":"No.","start":37.33,"end":37.83,"sentiment":"neutral","sentiment_score":-0.22981449961662292},{"text":"I I wanna have a think about it first before I commit.","start":37.97,"end":40.95,"sentiment":"neutral","sentiment_score":-0.25053341562549275},{"text":"So I'll I'll contact you guys when I'm ready to go.","start":41.905003,"end":45.905003,"sentiment":"neutral","sentiment_score":-0.027207878164269707},{"text":"Okay?","start":45.905003,"end":46.405003,"sentiment":"neutral","sentiment_score":0.007150938734412193}],"sentiment":"neutral","sentiment_score":-0.1411340483278036,"channel":1,"num_words":25,"start":37.33,"end":46.405003},{"sentences":[{"text":"Alright.","start":47.122875,"end":47.602875,"sentiment":"neutral","sentiment_score":0.12803441286087036},{"text":"Alright.","start":47.602875,"end":47.922874,"sentiment":"neutral","sentiment_score":0.22719162702560425},{"text":"Thank you so much, Peter.","start":47.922874,"end":49.442875,"sentiment":"positive","sentiment_score":0.6878164649009705},{"text":"Have a great","start":49.442875,"end":49.922874,"sentiment":"positive","sentiment_score":0.6118357380231222}],"sentiment":"positive","sentiment_score":0.5629815578460693,"channel":0,"num_words":10,"start":47.122875,"end":49.922874},{"sentences":[{"text":"No.","start":49.905003,"end":50.405003,"sentiment":"neutral","sentiment_score":0.19350820779800415}],"sentiment":"neutral","sentiment_score":0.19350820779800415,"channel":1,"num_words":1,"start":49.905003,"end":50.405003},{"sentences":[{"text":"day.","start":49.922874,"end":50.422874,"sentiment":"neutral","sentiment_score":0.09410298615694046}],"sentiment":"neutral","sentiment_score":0.09410298615694046,"channel":0,"num_words":1,"start":49.922874,"end":50.422874},{"sentences":[{"text":"Not a problem.","start":50.545002,"end":51.185,"sentiment":"neutral","sentiment_score":0.23234204451243082},{"text":"Thank you.","start":51.185,"end":51.665,"sentiment":"positive","sentiment_score":0.3918265551328659},{"text":"Bye.","start":51.665,"end":52.165,"sentiment":"neutral","sentiment_score":0.20366781949996948}],"sentiment":"neutral","sentiment_score":0.28072451055049896,"channel":1,"num_words":6,"start":50.545002,"end":52.165},{"sentences":[{"text":"Bye bye.","start":52.642876,"end":53.302876,"sentiment":"neutral","sentiment_score":0.11292120069265366}],"sentiment":"neutral","sentiment_score":0.11292120069265366,"channel":0,"num_words":2,"start":52.642876,"end":53.302876}]},"summary":{"result":"success","short":"A representative from Gutter Clean Force named Harleen calls Peter to follow up on his recent inquiry about gutter cleaning. Peter seems unsure of who is speaking and is hesitant to commit to the service. Harleen promises to contact him when he is ready to go and they end the call politely."},"intents":{"segments":[{"text":"This is Harleen from Gutter Clean Force. I'm just calling about your recent inquiry of for gutter cleaning. Yep. Yes.","start_word":20,"end_word":39,"intents":[{"intent":"Schedule gutter cleaning","confidence_score":0.1915128}]},{"text":"We have some availability coming up, and we have available slots for tomorrow.","start_word":49,"end_word":61,"intents":[{"intent":"Confirm availability","confidence_score":0.107527636}]}]},"sentiments":{"segments":[{"text":"Good morning. Hello. Good morning. Is this Peter? Hello? Who's this? Is this Peter? Yes. Who's speaking? Good morning, Peter. This is Harleen from Gutter Clean Force. I'm just calling about your recent inquiry of for gutter cleaning. Yep. Yes. And When were you hoping to have it done? We have some availability coming up, and we have available slots for tomorrow. No. I I wanna have a think about it first before I commit. So I'll I'll contact you guys when I'm ready to go. Okay? Alright. Alright.","start_word":0,"end_word":88,"sentiment":"neutral","sentiment_score":0.01325234305113554},{"text":"Thank you so much, Peter. Have a great No.","start_word":89,"end_word":97,"sentiment":"positive","sentiment_score":0.5867628455162048},{"text":"day. Not a problem.","start_word":98,"end_word":101,"sentiment":"neutral","sentiment_score":0.19636018574237823},{"text":"Thank you.","start_word":102,"end_word":103,"sentiment":"positive","sentiment_score":0.3907947540283203},{"text":"Bye. Bye bye.","start_word":104,"end_word":106,"sentiment":"neutral","sentiment_score":0.15656225383281708}],"average":{"sentiment":"neutral","sentiment_score":0.07961678217692547}}}}