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You had a, like, personal contributions that went into your super fund, and we submitted a claim for those. There was one additional sneaky contribution that made it in just before the end of the financial year. So there's about $300 that's that could be updated and claimed, which will obviously come off your taxable income. I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed. If you could give me a callback, 130160796. Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response. That would be great. Thank you, and have a great 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Larissa from OQ Financial. I was just reaching out to you with regards to email correspondence you had with my colleague in June. You had a, like, personal contributions that went into your super fund, and we submitted a claim for those. There was one additional sneaky contribution that made it in just before the end of the financial year.\n\nSo there's about $300 that's that could be updated and claimed, which will obviously come off your taxable income. I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed. If you could give me a callback, 130160796. Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response. That would be great.\n\nThank you, and have a great weekend.","paragraphs":[{"sentences":[{"text":"Hi, Joel.","start":7.52,"end":8.4,"sentiment":"neutral","sentiment_score":0.10093870759010316},{"text":"Larissa from OQ Financial.","start":8.4,"end":9.86,"sentiment":"neutral","sentiment_score":0.08264322020113468},{"text":"I was just reaching out to you with regards to email correspondence you had with my colleague in June.","start":10.0,"end":16.805,"sentiment":"neutral","sentiment_score":0.04796832878338663},{"text":"You had a, like, personal contributions that went into your super fund, and we submitted a claim for those.","start":17.825,"end":25.045,"sentiment":"neutral","sentiment_score":0.003173548483142727},{"text":"There was one additional sneaky contribution that made it in just before the end of the financial year.","start":25.51,"end":30.23,"sentiment":"neutral","sentiment_score":-0.04205825055638949}],"sentiment":"neutral","sentiment_score":0.012049958936028903,"num_words":62,"start":7.52,"end":30.23},{"sentences":[{"text":"So there's about $300 that's that could be updated and claimed, which will obviously come off your taxable income.","start":30.23,"end":37.29,"sentiment":"neutral","sentiment_score":-0.008756904666753192},{"text":"I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed.","start":37.585,"end":55.309998,"sentiment":"neutral","sentiment_score":0.12736633759258048},{"text":"If you could give me a callback, 130160796.","start":55.769997,"end":61.229996,"sentiment":"neutral","sentiment_score":0.06903057917952538},{"text":"Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response.","start":61.609997,"end":70.775,"sentiment":"neutral","sentiment_score":0.05752794894700249},{"text":"That would be great.","start":71.235,"end":71.955,"sentiment":"positive","sentiment_score":0.7192642390727997}],"sentiment":"neutral","sentiment_score":0.10609104577451944,"num_words":111,"start":30.23,"end":71.955},{"sentences":[{"text":"Thank you, and have a great weekend.","start":71.955,"end":73.415,"sentiment":"positive","sentiment_score":0.6868881327765328}],"sentiment":"positive","sentiment_score":0.6868881327765328,"num_words":7,"start":71.955,"end":73.415}]}}]},{"alternatives":[{"transcript":"Joe from Spall Mechanics. Please leave a message, and I'll get back to you. Thank you.","confidence":0.9980469,"words":[{"word":"joe","start":1.52,"end":1.76,"confidence":0.7163086,"punctuated_word":"Joe","sentiment":"neutral","sentiment_score":0.03934798762202263},{"word":"from","start":1.76,"end":2.08,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.03863747790455818},{"word":"spall","start":2.08,"end":2.48,"confidence":0.6002197,"punctuated_word":"Spall","sentiment":"neutral","sentiment_score":0.025560643523931503},{"word":"mechanics","start":2.48,"end":2.8799999,"confidence":0.6594238,"punctuated_word":"Mechanics.","sentiment":"neutral","sentiment_score":0.03250199556350708},{"word":"please","start":2.8799999,"end":3.12,"confidence":0.99609375,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.03130502998828888},{"word":"leave","start":3.12,"end":3.28,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.03515549749135971},{"word":"a","start":3.28,"end":3.4399998,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.022317487746477127},{"word":"message","start":3.4399998,"end":3.6799998,"confidence":0.87597656,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.031675636768341064},{"word":"and","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.036020491272211075},{"word":"i'll","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05760101601481438},{"word":"get","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.052102718502283096},{"word":"back","start":4.16,"end":4.24,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.07335089147090912},{"word":"to","start":4.24,"end":4.4,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09407983720302582},{"word":"you","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.08625917881727219},{"word":"thank","start":4.56,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5692937970161438},{"word":"you","start":4.7999997,"end":5.2999997,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.39833831787109375}],"paragraphs":{"transcript":"\nJoe from Spall Mechanics. Please leave a message, and I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Joe from Spall Mechanics.","start":1.52,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.03401202615350485},{"text":"Please leave a message, and I'll get back to you.","start":2.8799999,"end":4.56,"sentiment":"neutral","sentiment_score":0.051986778527498244},{"text":"Thank you.","start":4.56,"end":5.2999997,"sentiment":"positive","sentiment_score":0.4838160574436188}],"sentiment":"neutral","sentiment_score":0.10147175029851496,"num_words":16,"start":1.52,"end":5.2999997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Joe from Spall Mechanics. Please leave a message, and I'll get back to you. Thank you.\n\nChannel 0: Hi, Joel. Larissa from OQ Financial. I was just reaching out to you with regards to email correspondence you had with my colleague in June. You had a, like, personal contributions that went into your super fund, and we submitted a claim for those. There was one additional sneaky contribution that made it in just before the end of the financial year.\n\nSo there's about $300 that's that could be updated and claimed, which will obviously come off your taxable income. I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed. If you could give me a callback, 130160796. Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response. That would be great.\n\nThank you, and have a great weekend.","paragraphs":[{"sentences":[{"text":"Joe from Spall Mechanics.","start":1.52,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.03401202615350485},{"text":"Please leave a message, and I'll get back to you.","start":2.8799999,"end":4.56,"sentiment":"neutral","sentiment_score":0.051986778527498244},{"text":"Thank you.","start":4.56,"end":5.2999997,"sentiment":"positive","sentiment_score":0.4838160574436188}],"sentiment":"neutral","sentiment_score":0.10147175029851496,"channel":1,"num_words":16,"start":1.52,"end":5.2999997},{"sentences":[{"text":"Hi, Joel.","start":7.52,"end":8.4,"sentiment":"neutral","sentiment_score":0.10093870759010316},{"text":"Larissa from OQ Financial.","start":8.4,"end":9.86,"sentiment":"neutral","sentiment_score":0.08264322020113468},{"text":"I was just reaching out to you with regards to email correspondence you had with my colleague in June.","start":10.0,"end":16.805,"sentiment":"neutral","sentiment_score":0.04796832878338663},{"text":"You had a, like, personal contributions that went into your super fund, and we submitted a claim for those.","start":17.825,"end":25.045,"sentiment":"neutral","sentiment_score":0.003173548483142727},{"text":"There was one additional sneaky contribution that made it in just before the end of the financial year.","start":25.51,"end":30.23,"sentiment":"neutral","sentiment_score":-0.04205825055638949}],"sentiment":"neutral","sentiment_score":0.012049958936028903,"channel":0,"num_words":62,"start":7.52,"end":30.23},{"sentences":[{"text":"So there's about $300 that's that could be updated and claimed, which will obviously come off your taxable income.","start":30.23,"end":37.29,"sentiment":"neutral","sentiment_score":-0.008756904666753192},{"text":"I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed.","start":37.585,"end":55.309998,"sentiment":"neutral","sentiment_score":0.12736633759258048},{"text":"If you could give me a callback, 130160796.","start":55.769997,"end":61.229996,"sentiment":"neutral","sentiment_score":0.06903057917952538},{"text":"Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response.","start":61.609997,"end":70.775,"sentiment":"neutral","sentiment_score":0.05752794894700249},{"text":"That would be great.","start":71.235,"end":71.955,"sentiment":"positive","sentiment_score":0.7192642390727997}],"sentiment":"neutral","sentiment_score":0.10609104577451944,"channel":0,"num_words":111,"start":30.23,"end":71.955},{"sentences":[{"text":"Thank you, and have a great weekend.","start":71.955,"end":73.415,"sentiment":"positive","sentiment_score":0.6868881327765328}],"sentiment":"positive","sentiment_score":0.6868881327765328,"channel":0,"num_words":7,"start":71.955,"end":73.415}]},"summary":{"result":"success","short":"Larissa from OQ Financial calls Joel from Spall Mechanics regarding an email correspondence from June regarding personal contributions. Larissa wants to confirm whether Joel has submitted his tax return and if he wants to claim the remaining taxable income. She provides her contact information and invites Joel to call or email her."},"intents":{"segments":[{"text":"I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed.","start_word":97,"end_word":152,"intents":[{"intent":"Confirm tax return","confidence_score":0.07020092}]},{"text":"If you could give me a callback, 130160796. Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response. That would be great.","start_word":153,"end_word":188,"intents":[{"intent":"Request callback","confidence_score":0.6016282}]}]},"sentiments":{"segments":[{"text":"Joe from Spall Mechanics. Please leave a message, and I'll get back to you.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.043977633118629456},{"text":"Thank you.","start_word":14,"end_word":15,"sentiment":"positive","sentiment_score":0.4553234577178955},{"text":"Hi, Joel. Larissa from OQ Financial. I was just reaching out to you with regards to email correspondence you had with my colleague in June. You had a, like, personal contributions that went into your super fund, and we submitted a claim for those. There was one additional sneaky contribution that made it in just before the end of the financial year. So there's about $300 that's that could be updated and claimed, which will obviously come off your taxable income. I was just wanting to get in contact with you, have a bit of a chat to, a, confirm whether you'd submitted your tax return yet, just confirm whether you want me wanted me to update the, claim for that amount, and obviously get you the receipt for your tax return so it could be completed. If you could give me a callback, 130160796. Our office is closed right now, but feel free to give me a call Monday, or you're always welcome to email in any response.","start_word":16,"end_word":184,"sentiment":"neutral","sentiment_score":0.05620221793651581},{"text":"That would be great. Thank you, and have a great weekend.","start_word":185,"end_word":195,"sentiment":"positive","sentiment_score":0.7175215482711792}],"average":{"sentiment":"neutral","sentiment_score":0.09810740448707758}}}}