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Thank you, Lyndon.\n\nYou have a great day, mate.","paragraphs":[{"sentences":[{"text":"Oh, hi, Lyndon.","start":3.4399998,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.2084727386633555},{"text":"Good day to you.","start":4.88,"end":6.3999996,"sentiment":"positive","sentiment_score":0.45453982800245285},{"text":"Lyndon, it's Andrew from Vigilance AI.","start":6.3999996,"end":8.9,"sentiment":"neutral","sentiment_score":0.08561694125334422},{"text":"Have I caught you in a bad time?","start":9.2,"end":10.98,"sentiment":"neutral","sentiment_score":-0.09566661529242992},{"text":"Vigilance AI, Lyndon.","start":13.965,"end":15.325,"sentiment":"neutral","sentiment_score":0.002427862025797367}],"sentiment":"neutral","sentiment_score":0.09163457663574566,"num_words":24,"start":3.4399998,"end":15.325},{"sentences":[{"text":"We've actually sent you emails regarding our AI MDR platform.","start":15.325,"end":19.825,"sentiment":"neutral","sentiment_score":0.01631632512435317},{"text":"And I was just Oh, yeah.","start":20.605,"end":39.67,"sentiment":"neutral","sentiment_score":0.035440713788072266},{"text":"I can certainly do that, Lyndon.","start":39.67,"end":41.370003,"sentiment":"positive","sentiment_score":0.34907999138037366},{"text":"And yeah, we also wanted to check on you to find out if you're already good with a really quick demo for if not this week, next week.","start":41.75,"end":52.524998,"sentiment":"neutral","sentiment_score":0.14236287586390972},{"text":"Alright.","start":63.99,"end":64.39,"sentiment":"neutral","sentiment_score":0.11248701065778732}],"sentiment":"neutral","sentiment_score":0.1288026473941464,"num_words":51,"start":15.325,"end":64.39},{"sentences":[{"text":"Gotcha.","start":64.39,"end":64.87,"sentiment":"neutral","sentiment_score":0.14049120247364044},{"text":"I'll send it to you after this, Lyndon.","start":64.87,"end":66.81,"sentiment":"neutral","sentiment_score":0.1955785658210516},{"text":"I really appreciate it.","start":66.87,"end":68.25,"sentiment":"positive","sentiment_score":0.570287711918354},{"text":"Yeah.","start":70.51294,"end":70.83294,"sentiment":"neutral","sentiment_score":0.3118314743041992},{"text":"Thank you, Lyndon.","start":70.83294,"end":71.71294,"sentiment":"positive","sentiment_score":0.5524004101753235}],"sentiment":"positive","sentiment_score":0.35031195773797874,"num_words":17,"start":64.39,"end":71.71294},{"sentences":[{"text":"You have a great day, mate.","start":71.71294,"end":72.93294,"sentiment":"positive","sentiment_score":0.5486716230710348}],"sentiment":"positive","sentiment_score":0.5486716230710348,"num_words":6,"start":71.71294,"end":72.93294}]}}]},{"alternatives":[{"transcript":"Good morning. Lyndon speaking. Sorry. Where were you calling from? Yep. I haven't I haven't had a chance to review it, mate. I'm so sorry. I've been traveling a hell of a lot over the past couple of weeks. I haven't had a chance to review it. I'm definitely keen to have a look into it, but I just have not had a chance to review it yet. Can you forward me the email just so that it's at the top of my inbox? Yeah. I'm I'm definitely keen. It'll probably be sometime next week. I just I don't know a day yet. So leave send send it to me. Let me try and book it in for next week, and I'll I'll come back to the email today. Great. Thanks very much for the follow-up. Cheers. You too. See you. Bye.","confidence":0.9970703,"words":[{"word":"good","start":1.1999999,"end":1.6999999,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.2273123860359192},{"word":"morning","start":3.7399998,"end":4.24,"confidence":0.9951172,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.1822907030582428},{"word":"lyndon","start":6.2799997,"end":6.7799997,"confidence":0.42211914,"punctuated_word":"Lyndon","sentiment":"neutral","sentiment_score":0.09416701644659042},{"word":"speaking","start":8.82,"end":9.32,"confidence":0.99853516,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.01717592589557171},{"word":"sorry","start":11.36,"end":11.599999,"confidence":0.98413086,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.09371402859687804},{"word":"where","start":11.599999,"end":11.759999,"confidence":0.99902344,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.05085064470767975},{"word":"were","start":11.759999,"end":11.92,"confidence":0.99609375,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.05860276147723198},{"word":"you","start":11.92,"end":12.08,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.04250677302479744},{"word":"calling","start":12.08,"end":12.4,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.019550837576389313},{"word":"from","start":12.4,"end":12.735,"confidence":1.0,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.02591576799750328},{"word":"yep","start":22.494999,"end":22.974998,"confidence":0.86572266,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.027503563091158867},{"word":"i","start":22.974998,"end":23.055,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14429442584514618},{"word":"haven't","start":23.055,"end":23.375,"confidence":0.99853516,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.12558405101299286},{"word":"i","start":23.375,"end":23.454998,"confidence":0.9902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.22177645564079285},{"word":"haven't","start":23.454998,"end":23.775,"confidence":1.0,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.14614681899547577},{"word":"had","start":23.775,"end":24.015,"confidence":0.9980469,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.12960055470466614},{"word":"a","start":24.015,"end":24.095,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.14174598455429077},{"word":"chance","start":24.095,"end":24.335,"confidence":0.99902344,"punctuated_word":"chance","sentiment":"neutral","sentiment_score":-0.13333092629909515},{"word":"to","start":24.335,"end":24.494999,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.17567533254623413},{"word":"review","start":24.494999,"end":24.814999,"confidence":0.99902344,"punctuated_word":"review","sentiment":"neutral","sentiment_score":-0.14750102162361145},{"word":"it","start":24.814999,"end":24.895,"confidence":0.9584961,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.17679189145565033},{"word":"mate","start":24.895,"end":25.134998,"confidence":0.9970703,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":-0.178360253572464},{"word":"i'm","start":25.134998,"end":25.454998,"confidence":0.83374023,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.19194844365119937},{"word":"so","start":25.454998,"end":25.695,"confidence":0.9941406,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.1938549280166626},{"word":"sorry","start":25.695,"end":26.015,"confidence":0.9914551,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.19303378462791443},{"word":"i've","start":26.015,"end":26.175,"confidence":0.99902344,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.2024097442626953},{"word":"been","start":26.175,"end":26.335,"confidence":1.0,"punctuated_word":"been","sentiment":"neutral","sentiment_score":-0.1916041076183319},{"word":"traveling","start":26.335,"end":26.654999,"confidence":0.9140625,"punctuated_word":"traveling","sentiment":"neutral","sentiment_score":-0.23454232513904572},{"word":"a","start":26.654999,"end":26.735,"confidence":0.9790039,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.20853863656520844},{"word":"hell","start":26.735,"end":26.895,"confidence":0.99902344,"punctuated_word":"hell","sentiment":"neutral","sentiment_score":-0.2022676020860672},{"word":"of","start":26.895,"end":27.055,"confidence":0.9921875,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.2155895084142685},{"word":"a","start":27.055,"end":27.134998,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.20737087726593015},{"word":"lot","start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morning. Lyndon speaking. Sorry. Where were you calling from? Yep.\n\nI haven't I haven't had a chance to review it, mate. I'm so sorry. I've been traveling a hell of a lot over the past couple of weeks. I haven't had a chance to review it. I'm definitely keen to have a look into it, but I just have not had a chance to review it yet.\n\nCan you forward me the email just so that it's at the top of my inbox? Yeah. I'm I'm definitely keen. It'll probably be sometime next week. I just I don't know a day yet.\n\nSo leave send send it to me. Let me try and book it in for next week, and I'll I'll come back to the email today. Great. Thanks very much for the follow-up. Cheers.\n\nYou too. See you. Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":1.1999999,"end":4.24,"sentiment":"neutral","sentiment_score":0.204801544547081},{"text":"Lyndon speaking.","start":6.2799997,"end":9.32,"sentiment":"neutral","sentiment_score":0.055671471171081066},{"text":"Sorry.","start":11.36,"end":11.599999,"sentiment":"neutral","sentiment_score":-0.09371402859687804},{"text":"Where were you calling from?","start":11.599999,"end":12.735,"sentiment":"neutral","sentiment_score":-0.039485356956720355},{"text":"Yep.","start":22.494999,"end":22.974998,"sentiment":"neutral","sentiment_score":-0.027503563091158867}],"sentiment":"neutral","sentiment_score":0.01839105954224413,"num_words":11,"start":1.1999999,"end":22.974998},{"sentences":[{"text":"I haven't I haven't had a chance to review it, mate.","start":22.974998,"end":25.134998,"sentiment":"neutral","sentiment_score":-0.1564370651136745},{"text":"I'm so sorry.","start":25.134998,"end":26.015,"sentiment":"neutral","sentiment_score":-0.1929457187652588},{"text":"I've been traveling a hell of a lot over the past couple of weeks.","start":26.015,"end":28.175,"sentiment":"neutral","sentiment_score":-0.1912999770471028},{"text":"I haven't had a chance to review it.","start":28.175,"end":32.087776,"sentiment":"neutral","sentiment_score":-0.10274052992463112},{"text":"I'm definitely keen to have a look into it, but I just have not had a chance to review it yet.","start":32.087776,"end":34.949997,"sentiment":"neutral","sentiment_score":-0.0317718033634481}],"sentiment":"neutral","sentiment_score":-0.1134557308988613,"num_words":57,"start":22.974998,"end":34.949997},{"sentences":[{"text":"Can you forward me the email just so that it's at the top of my inbox?","start":34.949997,"end":38.329998,"sentiment":"neutral","sentiment_score":0.030657009105198085},{"text":"Yeah.","start":50.945,"end":51.445,"sentiment":"neutral","sentiment_score":0.06525951623916626},{"text":"I'm I'm definitely keen.","start":52.625,"end":54.004997,"sentiment":"positive","sentiment_score":0.33822574466466904},{"text":"It'll probably be sometime next week.","start":54.145,"end":55.65,"sentiment":"neutral","sentiment_score":0.17937804013490677},{"text":"I just I don't know a day yet.","start":55.65,"end":57.010002,"sentiment":"neutral","sentiment_score":-0.0025606800336390734}],"sentiment":"neutral","sentiment_score":0.08469878403203827,"num_words":35,"start":34.949997,"end":57.010002},{"sentences":[{"text":"So leave send send it to me.","start":57.010002,"end":58.93,"sentiment":"neutral","sentiment_score":0.05845399679882186},{"text":"Let me try and book it in for next week, and I'll I'll come back to the email today.","start":58.93,"end":62.87,"sentiment":"neutral","sentiment_score":0.07796244578141916},{"text":"Great.","start":67.32294,"end":67.82294,"sentiment":"positive","sentiment_score":0.6429268717765808},{"text":"Thanks very much for the follow-up.","start":68.44294,"end":69.98294,"sentiment":"positive","sentiment_score":0.6303375164667765},{"text":"Cheers.","start":72.202934,"end":72.702934,"sentiment":"positive","sentiment_score":0.5563704967498779}],"sentiment":"neutral","sentiment_score":0.20211137984605396,"num_words":34,"start":57.010002,"end":72.702934},{"sentences":[{"text":"You too.","start":72.922935,"end":73.40294,"sentiment":"neutral","sentiment_score":0.22044061124324799},{"text":"See you.","start":73.40294,"end":73.96294,"sentiment":"neutral","sentiment_score":0.2246209755539894},{"text":"Bye.","start":73.96294,"end":74.46294,"sentiment":"neutral","sentiment_score":0.11197251081466676}],"sentiment":"neutral","sentiment_score":0.2004191368818283,"num_words":5,"start":72.922935,"end":74.46294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good\n\nChannel 0: Oh,\n\nChannel 1: morning.\n\nChannel 0: hi, Lyndon. Good day to you.\n\nChannel 1: Lyndon\n\nChannel 0: Lyndon, it's Andrew from Vigilance AI.\n\nChannel 1: speaking.\n\nChannel 0: Have I caught you in a bad time?\n\nChannel 1: Sorry. Where were you calling from?\n\nChannel 0: Vigilance AI, Lyndon. We've actually sent you emails regarding our AI MDR platform. And I was just\n\nChannel 1: Yep. I haven't I haven't had a chance to review it, mate. I'm so sorry. I've been traveling a hell of a lot over the past couple of weeks. I haven't had a chance to review it.\n\nI'm definitely keen to have a look into it, but I just have not had a chance to review it yet. Can you forward me the email just so that it's at the top of my inbox?\n\nChannel 0: Oh, yeah. I can certainly do that, Lyndon. And yeah, we also wanted to check on you to find out if you're already good with a really quick demo for if not this\n\nChannel 1: Yeah.\n\nChannel 0: week, next week.\n\nChannel 1: I'm I'm definitely keen. It'll probably be sometime next week. I just I don't know a day yet. So leave send send it to me. Let me try and book it in for next week, and I'll I'll come back to the email today.\n\nChannel 0: Alright. Gotcha. I'll send it to you after this, Lyndon. I really\n\nChannel 1: Great.\n\nChannel 0: appreciate it.\n\nChannel 1: Thanks very much for the follow-up.\n\nChannel 0: Yeah. Thank you, Lyndon. You have a great\n\nChannel 1: Cheers.\n\nChannel 0: day, mate.\n\nChannel 1: You too. See you. Bye.","paragraphs":[{"sentences":[{"text":"Good","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.2273123860359192}],"sentiment":"neutral","sentiment_score":0.2273123860359192,"channel":1,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Oh,","start":3.4399998,"end":3.76,"sentiment":"neutral","sentiment_score":0.202437162399292}],"sentiment":"neutral","sentiment_score":0.202437162399292,"channel":0,"num_words":1,"start":3.4399998,"end":3.76},{"sentences":[{"text":"morning.","start":3.7399998,"end":4.24,"sentiment":"neutral","sentiment_score":0.1822907030582428}],"sentiment":"neutral","sentiment_score":0.1822907030582428,"channel":1,"num_words":1,"start":3.7399998,"end":4.24},{"sentences":[{"text":"hi, Lyndon.","start":3.76,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.21149052679538727},{"text":"Good day to you.","start":4.88,"end":6.3999996,"sentiment":"positive","sentiment_score":0.45453982800245285}],"sentiment":"positive","sentiment_score":0.37352339426676434,"channel":0,"num_words":6,"start":3.76,"end":6.3999996},{"sentences":[{"text":"Lyndon","start":6.2799997,"end":6.7799997,"sentiment":"neutral","sentiment_score":0.09416701644659042}],"sentiment":"neutral","sentiment_score":0.09416701644659042,"channel":1,"num_words":1,"start":6.2799997,"end":6.7799997},{"sentences":[{"text":"Lyndon, it's Andrew from Vigilance AI.","start":6.3999996,"end":8.9,"sentiment":"neutral","sentiment_score":0.08561694125334422}],"sentiment":"neutral","sentiment_score":0.08561694125334422,"channel":0,"num_words":6,"start":6.3999996,"end":8.9},{"sentences":[{"text":"speaking.","start":8.82,"end":9.32,"sentiment":"neutral","sentiment_score":0.01717592589557171}],"sentiment":"neutral","sentiment_score":0.01717592589557171,"channel":1,"num_words":1,"start":8.82,"end":9.32},{"sentences":[{"text":"Have I caught you in a bad time?","start":9.2,"end":10.98,"sentiment":"neutral","sentiment_score":-0.09566661529242992}],"sentiment":"neutral","sentiment_score":-0.09566661529242992,"channel":0,"num_words":8,"start":9.2,"end":10.98},{"sentences":[{"text":"Sorry.","start":11.36,"end":11.599999,"sentiment":"neutral","sentiment_score":-0.09371402859687804},{"text":"Where were you calling from?","start":11.599999,"end":12.735,"sentiment":"neutral","sentiment_score":-0.039485356956720355}],"sentiment":"neutral","sentiment_score":-0.048523468896746635,"channel":1,"num_words":6,"start":11.36,"end":12.735},{"sentences":[{"text":"Vigilance AI, Lyndon.","start":13.965,"end":15.325,"sentiment":"neutral","sentiment_score":0.002427862025797367},{"text":"We've actually sent you emails regarding our AI MDR platform.","start":15.325,"end":19.825,"sentiment":"neutral","sentiment_score":0.01631632512435317},{"text":"And I was just","start":20.605,"end":21.985,"sentiment":"neutral","sentiment_score":-0.005499999038875103}],"sentiment":"neutral","sentiment_score":0.008732167127377847,"channel":0,"num_words":17,"start":13.965,"end":21.985},{"sentences":[{"text":"Yep.","start":22.494999,"end":22.974998,"sentiment":"neutral","sentiment_score":-0.027503563091158867},{"text":"I haven't I haven't had a chance to review it, mate.","start":22.974998,"end":25.134998,"sentiment":"neutral","sentiment_score":-0.1564370651136745},{"text":"I'm so sorry.","start":25.134998,"end":26.015,"sentiment":"neutral","sentiment_score":-0.1929457187652588},{"text":"I've been traveling a hell of a lot over the past couple of weeks.","start":26.015,"end":28.175,"sentiment":"neutral","sentiment_score":-0.1912999770471028},{"text":"I haven't had a chance to review it.","start":28.175,"end":32.087776,"sentiment":"neutral","sentiment_score":-0.10274052992463112}],"sentiment":"neutral","sentiment_score":-0.15749384739713088,"channel":1,"num_words":37,"start":22.494999,"end":32.087776},{"sentences":[{"text":"I'm definitely keen to have a look into it, but I just have not had a chance to review it yet.","start":32.087776,"end":34.949997,"sentiment":"neutral","sentiment_score":-0.0317718033634481},{"text":"Can you forward me the email just so that it's at the top of my inbox?","start":34.949997,"end":38.329998,"sentiment":"neutral","sentiment_score":0.030657009105198085}],"sentiment":"neutral","sentiment_score":-0.004775560133763262,"channel":1,"num_words":37,"start":32.087776,"end":38.329998},{"sentences":[{"text":"Oh, yeah.","start":39.27,"end":39.67,"sentiment":"neutral","sentiment_score":0.11732213944196701},{"text":"I can certainly do that, Lyndon.","start":39.67,"end":41.370003,"sentiment":"positive","sentiment_score":0.34907999138037366},{"text":"And yeah, we also wanted to check on you to find out if you're already good with a really quick demo for if not this","start":41.75,"end":51.225,"sentiment":"neutral","sentiment_score":0.15030462712049483}],"sentiment":"neutral","sentiment_score":0.1844466637932893,"channel":0,"num_words":33,"start":39.27,"end":51.225},{"sentences":[{"text":"Yeah.","start":50.945,"end":51.445,"sentiment":"neutral","sentiment_score":0.06525951623916626}],"sentiment":"neutral","sentiment_score":0.06525951623916626,"channel":1,"num_words":1,"start":50.945,"end":51.445},{"sentences":[{"text":"week, next week.","start":51.225,"end":52.524998,"sentiment":"neutral","sentiment_score":0.07618161539236705}],"sentiment":"neutral","sentiment_score":0.07618161539236705,"channel":0,"num_words":3,"start":51.225,"end":52.524998},{"sentences":[{"text":"I'm I'm definitely keen.","start":52.625,"end":54.004997,"sentiment":"positive","sentiment_score":0.33822574466466904},{"text":"It'll probably be sometime next week.","start":54.145,"end":55.65,"sentiment":"neutral","sentiment_score":0.17937804013490677},{"text":"I just I don't know a day yet.","start":55.65,"end":57.010002,"sentiment":"neutral","sentiment_score":-0.0025606800336390734},{"text":"So leave send send it to me.","start":57.010002,"end":58.93,"sentiment":"neutral","sentiment_score":0.05845399679882186},{"text":"Let me try and book it in for next week, and I'll I'll come back to the email today.","start":58.93,"end":62.87,"sentiment":"neutral","sentiment_score":0.07796244578141916}],"sentiment":"neutral","sentiment_score":0.09770795969631184,"channel":1,"num_words":44,"start":52.625,"end":62.87},{"sentences":[{"text":"Alright.","start":63.99,"end":64.39,"sentiment":"neutral","sentiment_score":0.11248701065778732},{"text":"Gotcha.","start":64.39,"end":64.87,"sentiment":"neutral","sentiment_score":0.14049120247364044},{"text":"I'll send it to you after this, Lyndon.","start":64.87,"end":66.81,"sentiment":"neutral","sentiment_score":0.1955785658210516},{"text":"I really","start":66.87,"end":67.35,"sentiment":"positive","sentiment_score":0.5377431958913803}],"sentiment":"neutral","sentiment_score":0.24109109429021677,"channel":0,"num_words":12,"start":63.99,"end":67.35},{"sentences":[{"text":"Great.","start":67.32294,"end":67.82294,"sentiment":"positive","sentiment_score":0.6429268717765808}],"sentiment":"positive","sentiment_score":0.6429268717765808,"channel":1,"num_words":1,"start":67.32294,"end":67.82294},{"sentences":[{"text":"appreciate it.","start":67.35,"end":68.25,"sentiment":"positive","sentiment_score":0.6028322279453278}],"sentiment":"positive","sentiment_score":0.6028322279453278,"channel":0,"num_words":2,"start":67.35,"end":68.25},{"sentences":[{"text":"Thanks very much for the follow-up.","start":68.44294,"end":69.98294,"sentiment":"positive","sentiment_score":0.6303375164667765}],"sentiment":"positive","sentiment_score":0.6303375164667765,"channel":1,"num_words":6,"start":68.44294,"end":69.98294},{"sentences":[{"text":"Yeah.","start":70.51294,"end":70.83294,"sentiment":"neutral","sentiment_score":0.3118314743041992},{"text":"Thank you, Lyndon.","start":70.83294,"end":71.71294,"sentiment":"positive","sentiment_score":0.5524004101753235},{"text":"You have a great","start":71.71294,"end":72.272934,"sentiment":"positive","sentiment_score":0.6595519632101059}],"sentiment":"positive","sentiment_score":0.5759050697088242,"channel":0,"num_words":8,"start":70.51294,"end":72.272934},{"sentences":[{"text":"Cheers.","start":72.202934,"end":72.702934,"sentiment":"positive","sentiment_score":0.5563704967498779}],"sentiment":"positive","sentiment_score":0.5563704967498779,"channel":1,"num_words":1,"start":72.202934,"end":72.702934},{"sentences":[{"text":"day, mate.","start":72.272934,"end":72.93294,"sentiment":"neutral","sentiment_score":0.32691094279289246}],"sentiment":"neutral","sentiment_score":0.32691094279289246,"channel":0,"num_words":2,"start":72.272934,"end":72.93294},{"sentences":[{"text":"You too.","start":72.922935,"end":73.40294,"sentiment":"neutral","sentiment_score":0.22044061124324799},{"text":"See you.","start":73.40294,"end":73.96294,"sentiment":"neutral","sentiment_score":0.2246209755539894},{"text":"Bye.","start":73.96294,"end":74.46294,"sentiment":"neutral","sentiment_score":0.11197251081466676}],"sentiment":"neutral","sentiment_score":0.2004191368818283,"channel":1,"num_words":5,"start":72.922935,"end":74.46294}]},"summary":{"result":"success","short":"An agent from missing AI MDR platform, Yep, calls a customer named Lyndon to follow up on their previous email discussing the platform. The agent apologizes for being busy traveling and asks for Lyndon's email to quickly check if they are ready for a demo. The agent agrees to send the email after the call and they end the conversation on a pleasant note."},"intents":{"segments":[{"text":"We've actually sent you emails regarding our AI MDR platform. And I was just Yep. I haven't I haven't had a chance to review it, mate. I'm so sorry.","start_word":34,"end_word":62,"intents":[{"intent":"Review platform","confidence_score":0.031916767}]},{"text":"I haven't I haven't had a chance to review it, mate.","start_word":49,"end_word":59,"intents":[{"intent":"Request review","confidence_score":0.042950336}]},{"text":"I can certainly do that, Lyndon. And yeah, we also wanted to check on you to find out if you're already good with a really quick demo for if not this Yeah.","start_word":124,"end_word":155,"intents":[{"intent":"Book demo","confidence_score":0.31904122}]},{"text":"Thanks very much for the follow-up. Yeah.","start_word":218,"end_word":224,"intents":[{"intent":"Follow-up","confidence_score":0.13953295}]}]},"sentiments":{"segments":[{"text":"Good Oh, morning. hi, Lyndon.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.210280641913414},{"text":"Good day to you.","start_word":5,"end_word":8,"sentiment":"positive","sentiment_score":0.4396517872810364},{"text":"Lyndon Lyndon, it's Andrew from Vigilance AI. speaking. Have I caught you in a bad time? Sorry. Where were you calling from? Vigilance AI, Lyndon. We've actually sent you emails regarding our AI MDR platform. And I was just Yep. I haven't I haven't had a chance to review it, mate. I'm so sorry. I've been traveling a hell of a lot over the past couple of weeks. I haven't had a chance to review it. I'm definitely keen to have a look into it, but I just have not had a chance to review it yet. Can you forward me the email just so that it's at the top of my inbox? Oh, yeah.","start_word":9,"end_word":123,"sentiment":"neutral","sentiment_score":-0.050099074840545654},{"text":"I can certainly do that, Lyndon.","start_word":124,"end_word":129,"sentiment":"positive","sentiment_score":0.3625507056713104},{"text":"And yeah, we also wanted to check on you to find out if you're already good with a really quick demo for if not this Yeah. week, next week. I'm I'm definitely keen. It'll probably be sometime next week. I just I don't know a day yet. So leave send send it to me. Let me try and book it in for next week, and I'll I'll come back to the email today. Alright. Gotcha. I'll send it to you after this, Lyndon.","start_word":130,"end_word":212,"sentiment":"neutral","sentiment_score":0.12908059358596802},{"text":"I really Great. appreciate it. Thanks very much for the follow-up.","start_word":213,"end_word":223,"sentiment":"positive","sentiment_score":0.5984926223754883},{"text":"Yeah.","start_word":224,"end_word":224,"sentiment":"neutral","sentiment_score":0.3118314743041992},{"text":"Thank you, Lyndon. You have a great Cheers.","start_word":225,"end_word":232,"sentiment":"positive","sentiment_score":0.584486722946167},{"text":"day, mate. You too. See you. Bye.","start_word":233,"end_word":239,"sentiment":"neutral","sentiment_score":0.2418524324893951}],"average":{"sentiment":"neutral","sentiment_score":0.10037964566377296}}}}