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Thank you.","paragraphs":[{"sentences":[{"text":"Who am I talking to?","start":11.2,"end":12.58,"sentiment":"neutral","sentiment_score":0.015796292573213577},{"text":"Yes.","start":17.455,"end":17.955,"sentiment":"neutral","sentiment_score":0.08248978853225708},{"text":"How are you?","start":18.575,"end":19.395,"sentiment":"neutral","sentiment_score":0.10902070254087448},{"text":"Good.","start":22.335,"end":22.835,"sentiment":"positive","sentiment_score":0.5941389799118042},{"text":"No.","start":43.77,"end":44.27,"sentiment":"neutral","sentiment_score":-0.12924350798130035}],"sentiment":"neutral","sentiment_score":0.08667534826831384,"num_words":11,"start":11.2,"end":44.27},{"sentences":[{"text":"I am at work.","start":44.97,"end":46.215,"sentiment":"neutral","sentiment_score":-0.08346051163971424},{"text":"Call me tomorrow, please.","start":47.335,"end":48.955,"sentiment":"neutral","sentiment_score":-0.033815828152000904},{"text":"Mhmm.","start":50.855,"end":51.355,"sentiment":"neutral","sentiment_score":-0.0057204971089959145},{"text":"Yes.","start":54.935,"end":55.015,"sentiment":"neutral","sentiment_score":0.004223444499075413},{"text":"03:00.","start":55.015,"end":55.835,"sentiment":"neutral","sentiment_score":-0.00020825117826461792}],"sentiment":"neutral","sentiment_score":-0.04280096935954961,"num_words":11,"start":44.97,"end":55.835},{"sentences":[{"text":"03:00.","start":55.895,"end":56.715,"sentiment":"neutral","sentiment_score":-0.002105840714648366},{"text":"Yes.","start":58.135002,"end":58.635002,"sentiment":"neutral","sentiment_score":0.03921837732195854},{"text":"Thank you.","start":61.078938,"end":62.538937,"sentiment":"positive","sentiment_score":0.38619428873062134}],"sentiment":"neutral","sentiment_score":0.2023752785171382,"num_words":4,"start":55.895,"end":62.538937}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi, Max. It's Larissa from Oakview Financial. How are you going?\n\nChannel 1: Who am I talking to?\n\nChannel 0: Larissa from Oakview Financial?\n\nChannel 1: Yes. How are you?\n\nChannel 0: I'm good. Thank you. How are you?\n\nChannel 1: Good.\n\nChannel 0: That's good. I was just wanting to touch base as it's the new financial year, and I had reviewed your account, like, your super fund with Hub twenty four, and I just noticed that you had made some personal contributions. Did you have a few moments to have a chat?\n\nChannel 1: No. I am at work.\n\nChannel 0: You're at\n\nChannel 1: Call\n\nChannel 0: work?\n\nChannel 1: me tomorrow, please.\n\nChannel 0: Yeah. What time would work?\n\nChannel 1: Mhmm. Yes. 03:00. 03:00.\n\nChannel 0: 3PM? Okay.\n\nChannel 1: Yes.\n\nChannel 0: I'll give you a call then. We'll speak then. Okay?\n\nChannel 1: Thank you.\n\nChannel 0: Thanks. 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Max had already reviewed his account and Larissa asks if he has a few moments to chat. They schedule a call for 3PM the following day."},"intents":{"segments":[{"text":"I'll give you a call then. We'll speak then. Okay? Thank you. Thanks.","start_word":106,"end_word":118,"intents":[{"intent":"Schedule a call","confidence_score":0.04092404}]}]},"sentiments":{"segments":[{"text":"Hi, Max. It's Larissa from Oakview Financial. How are you going? Who am I talking to? Larissa from Oakview Financial? Yes. How are you?","start_word":0,"end_word":23,"sentiment":"neutral","sentiment_score":0.08620630204677582},{"text":"I'm good. Thank you.","start_word":24,"end_word":27,"sentiment":"positive","sentiment_score":0.5647035837173462},{"text":"How are you?","start_word":28,"end_word":30,"sentiment":"neutral","sentiment_score":0.3057125210762024},{"text":"Good. 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