{"metadata":{"transaction_key":"deprecated","request_id":"01a04076-da9b-7683-8062-74ff7d153bff","sha256":"aeae051cdbbc8727a38a26bf92bd40e70ad67e57728da312f9647d117637608a","created":"2026-08-26T23:45:27.293Z","duration":33.69594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":55,"output_tokens":55},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":55,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank you. Please leave a detailed message after the tone. When you have finished recording, you may hang up or press 1 for more options.","confidence":0.99902344,"words":[{"word":"hi","start":2.56,"end":2.72,"confidence":0.9926758,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.0023644305765628815},{"word":"you've","start":2.72,"end":2.96,"confidence":0.99853516,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.08490000665187836},{"word":"reached","start":2.96,"end":3.28,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.1006823107600212},{"word":"the","start":3.28,"end":3.36,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07792752236127853},{"word":"phone","start":3.36,"end":3.52,"confidence":0.9892578,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.05440894141793251},{"word":"of","start":3.52,"end":3.6799998,"confidence":0.87060547,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.07721859216690063},{"word":"martin","start":3.6799998,"end":3.9199998,"confidence":0.4675293,"punctuated_word":"Martin","sentiment":"neutral","sentiment_score":-0.052498288452625275},{"word":"knowles","start":3.9199998,"end":4.24,"confidence":0.84244794,"punctuated_word":"Knowles.","sentiment":"neutral","sentiment_score":-0.06446298956871033},{"word":"not","start":4.24,"end":4.48,"confidence":0.5058594,"punctuated_word":"Not","sentiment":"negative","sentiment_score":-0.5168589353561401},{"word":"available","start":4.48,"end":4.88,"confidence":0.9770508,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.5069102644920349},{"word":"at","start":4.88,"end":5.04,"confidence":0.9970703,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.5010486245155334},{"word":"the","start":5.04,"end":5.12,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5654726624488831},{"word":"moment","start":5.12,"end":5.52,"confidence":0.99853516,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.536396861076355},{"word":"please","start":5.52,"end":5.8399997,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4964889585971832},{"word":"leave","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4384437203407288},{"word":"a","start":6.0,"end":6.08,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3731497526168823},{"word":"message","start":6.08,"end":6.58,"confidence":1.0,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.3923186063766479},{"word":"thank","start":6.64,"end":6.8799996,"confidence":0.9941406,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.21716780960559845},{"word":"you","start":6.8799996,"end":7.3799996,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.11837485432624816},{"word":"please","start":8.639999,"end":8.96,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.17763651907444},{"word":"leave","start":8.96,"end":9.12,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1299222707748413},{"word":"a","start":9.12,"end":9.28,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1271171122789383},{"word":"detailed","start":9.28,"end":9.679999,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.14054501056671145},{"word":"message","start":9.679999,"end":10.179999,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.19321495294570923},{"word":"after","start":10.24,"end":10.48,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.12311140447854996},{"word":"the","start":10.48,"end":10.639999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.16626223921775818},{"word":"tone","start":10.639999,"end":11.12,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.09509648382663728},{"word":"when","start":11.12,"end":11.36,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.05277588590979576},{"word":"you","start":11.36,"end":11.44,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0419527143239975},{"word":"have","start":11.44,"end":11.679999,"confidence":0.98535156,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.036937177181243896},{"word":"finished","start":11.679999,"end":12.08,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.09410133212804794},{"word":"recording","start":12.08,"end":12.48,"confidence":0.99658203,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.07104934751987457},{"word":"you","start":12.48,"end":12.719999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05303286761045456},{"word":"may","start":12.719999,"end":12.88,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.0543447844684124},{"word":"hang","start":12.88,"end":13.12,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.05318637564778328},{"word":"up","start":13.12,"end":13.36,"confidence":1.0,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.04851431027054787},{"word":"or","start":13.36,"end":13.599999,"confidence":0.54345703,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.05887134000658989},{"word":"press","start":13.599999,"end":13.92,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.06857915967702866},{"word":"1","start":13.92,"end":14.08,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.04260243475437164},{"word":"for","start":14.08,"end":14.32,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03415117412805557},{"word":"more","start":14.32,"end":14.48,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.0432727113366127},{"word":"options","start":14.48,"end":14.98,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.03087565302848816}],"paragraphs":{"transcript":"\nHi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank you.\n\nPlease leave a detailed message after the tone. When you have finished recording, you may hang up or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.72,"sentiment":"neutral","sentiment_score":-0.0023644305765628815},{"text":"You've reached the phone of Martin Knowles.","start":2.72,"end":4.24,"sentiment":"neutral","sentiment_score":-0.07315695019704956},{"text":"Not available at the moment.","start":4.24,"end":5.52,"sentiment":"negative","sentiment_score":-0.5253374695777893},{"text":"Please leave a message.","start":5.52,"end":6.58,"sentiment":"negative","sentiment_score":-0.42510025948286057},{"text":"Thank you.","start":6.64,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.1677713319659233}],"sentiment":"neutral","sentiment_score":-0.23715835809707642,"num_words":19,"start":2.56,"end":7.3799996},{"sentences":[{"text":"Please leave a detailed message after the tone.","start":8.639999,"end":11.12,"sentiment":"neutral","sentiment_score":-0.1441132491454482},{"text":"When you have finished recording, you may hang up or press 1 for more options.","start":11.12,"end":14.98,"sentiment":"neutral","sentiment_score":-0.05228315119942029}],"sentiment":"neutral","sentiment_score":-0.0842240548328213,"num_words":23,"start":8.639999,"end":14.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank you.\n\nPlease leave a detailed message after the tone. When you have finished recording, you may hang up or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.72,"sentiment":"neutral","sentiment_score":-0.0023644305765628815},{"text":"You've reached the phone of Martin Knowles.","start":2.72,"end":4.24,"sentiment":"neutral","sentiment_score":-0.07315695019704956},{"text":"Not available at the moment.","start":4.24,"end":5.52,"sentiment":"negative","sentiment_score":-0.5253374695777893},{"text":"Please leave a message.","start":5.52,"end":6.58,"sentiment":"negative","sentiment_score":-0.42510025948286057},{"text":"Thank you.","start":6.64,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.1677713319659233}],"sentiment":"neutral","sentiment_score":-0.23715835809707642,"channel":1,"num_words":19,"start":2.56,"end":7.3799996},{"sentences":[{"text":"Please leave a detailed message after the tone.","start":8.639999,"end":11.12,"sentiment":"neutral","sentiment_score":-0.1441132491454482},{"text":"When you have finished recording, you may hang up or press 1 for more options.","start":11.12,"end":14.98,"sentiment":"neutral","sentiment_score":-0.05228315119942029}],"sentiment":"neutral","sentiment_score":-0.0842240548328213,"channel":1,"num_words":23,"start":8.639999,"end":14.98}]},"summary":{"result":"success","short":"Hi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank you. Please leave a detailed message after the tone. When you have finished recording, you may hang up or press 1 for more options."},"intents":{"segments":[{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up or press 1 for more options.","start_word":19,"end_word":41,"intents":[{"intent":"Leave message","confidence_score":0.76446646}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the phone of Martin Knowles.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.06273488700389862},{"text":"Not available at the moment. Please leave a message.","start_word":8,"end_word":16,"sentiment":"negative","sentiment_score":-0.4690794944763184},{"text":"Thank you. Please leave a detailed message after the tone. When you have finished recording, you may hang up or press 1 for more options.","start_word":17,"end_word":41,"sentiment":"neutral","sentiment_score":-0.06104426831007004}],"average":{"sentiment":"neutral","sentiment_score":-0.15046972794966265}}}}