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Otherwise, simply hang up now.","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.12,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.4938452797276633},{"text":"I can let them know you've called by sending a text message with your phone number.","start":3.28,"end":6.8199997,"sentiment":"neutral","sentiment_score":-0.0031479394529014834},{"text":"If you don't want to send a text, hang up before the tone, and you won't be charged.","start":6.8799996,"end":10.74,"sentiment":"neutral","sentiment_score":-0.21638590407868227},{"text":"Standard call charges apply if you proceed.","start":10.8,"end":13.059999,"sentiment":"neutral","sentiment_score":-0.2407009324857167},{"text":"Your number, 61391218113 will be sent in a text message to the person you called with the date and time of your call.","start":13.84,"end":28.535,"sentiment":"neutral","sentiment_score":-0.011205705773571262}],"sentiment":"neutral","sentiment_score":-0.13161785947814794,"num_words":71,"start":1.12,"end":28.535},{"sentences":[{"text":"If you wish to leave an alternative number, please press the hash key.","start":28.535,"end":32.01,"sentiment":"neutral","sentiment_score":-0.07556880122193924},{"text":"Otherwise, simply hang up now.","start":32.01,"end":33.87,"sentiment":"neutral","sentiment_score":-0.10418696701526642},{"text":"If you wish to leave an alternative number, please press the hash key.","start":36.809998,"end":40.25,"sentiment":"neutral","sentiment_score":-0.006227110440914447},{"text":"Otherwise, simply hang up now.","start":40.25,"end":41.975937,"sentiment":"neutral","sentiment_score":-0.022034188639372586}],"sentiment":"neutral","sentiment_score":-0.04706812860806369,"num_words":36,"start":28.535,"end":41.975937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you've called is not available. I can let them know you've called by sending a text message with your phone number. If you don't want to send a text, hang up before the tone, and you won't be charged. Standard call charges apply if you proceed. Your number, 61391218113 will be sent in a text message to the person you called with the date and time of your call.\n\nIf you wish to leave an alternative number, please press the hash key. Otherwise, simply hang up now.\n\nChannel 0: Hi, Kendra. This is Ertel\n\nChannel 1: If you\n\nChannel 0: account.\n\nChannel 1: wish to leave an alternative number, please press the hash key. Otherwise, simply hang up now.","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.12,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.4938452797276633},{"text":"I can let them know you've called by sending a text message with your phone number.","start":3.28,"end":6.8199997,"sentiment":"neutral","sentiment_score":-0.0031479394529014834},{"text":"If you don't want to send a text, hang up before the tone, and you won't be charged.","start":6.8799996,"end":10.74,"sentiment":"neutral","sentiment_score":-0.21638590407868227},{"text":"Standard call charges apply if you proceed.","start":10.8,"end":13.059999,"sentiment":"neutral","sentiment_score":-0.2407009324857167},{"text":"Your number, 61391218113 will be sent in a text message to the person you called with the date and time of your call.","start":13.84,"end":28.535,"sentiment":"neutral","sentiment_score":-0.011205705773571262}],"sentiment":"neutral","sentiment_score":-0.13161785947814794,"channel":1,"num_words":71,"start":1.12,"end":28.535},{"sentences":[{"text":"If you wish to leave an alternative number, please press the hash key.","start":28.535,"end":32.01,"sentiment":"neutral","sentiment_score":-0.07556880122193924},{"text":"Otherwise, simply hang up now.","start":32.01,"end":33.87,"sentiment":"neutral","sentiment_score":-0.10418696701526642}],"sentiment":"neutral","sentiment_score":-0.08351829172008568,"channel":1,"num_words":18,"start":28.535,"end":33.87},{"sentences":[{"text":"Hi, Kendra.","start":35.08,"end":35.98,"sentiment":"neutral","sentiment_score":0.0547990333288908},{"text":"This is Ertel","start":36.04,"end":37.02,"sentiment":"neutral","sentiment_score":0.04035489012797674}],"sentiment":"neutral","sentiment_score":0.04613254740834236,"channel":0,"num_words":5,"start":35.08,"end":37.02},{"sentences":[{"text":"If you","start":36.809998,"end":37.21,"sentiment":"neutral","sentiment_score":-0.010386649519205093}],"sentiment":"neutral","sentiment_score":-0.010386649519205093,"channel":1,"num_words":2,"start":36.809998,"end":37.21},{"sentences":[{"text":"account.","start":37.08,"end":37.58,"sentiment":"neutral","sentiment_score":-0.0104337427765131}],"sentiment":"neutral","sentiment_score":-0.0104337427765131,"channel":0,"num_words":1,"start":37.08,"end":37.58},{"sentences":[{"text":"wish to leave an alternative number, please press the hash key.","start":37.21,"end":40.25,"sentiment":"neutral","sentiment_score":-0.005470830608497967},{"text":"Otherwise, simply hang up now.","start":40.25,"end":41.975937,"sentiment":"neutral","sentiment_score":-0.022034188639372586}],"sentiment":"neutral","sentiment_score":-0.010646879993146285,"channel":1,"num_words":16,"start":37.21,"end":41.975937}]},"summary":{"result":"success","short":"The caller is informed that the person they are trying to reach is not available and is directed to leave a text message with their phone number. The caller also informs the recipient that standard call charges apply if they do not send a text and offers an alternative number if needed. The caller is then instructed to press the hash key to confirm the message was received."},"intents":{"segments":[{"text":"Your number, 61391218113 will be sent in a text message to the person you called with the date and time of your call. If you wish to leave an alternative number, please press the hash key. Otherwise, simply hang up now.","start_word":48,"end_word":88,"intents":[{"intent":"Leave message","confidence_score":0.010832087}]}]},"sentiments":{"segments":[{"text":"The person you've called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.47310301661491394},{"text":"I can let them know you've called by sending a text message with your phone number. If you don't want to send a text, hang up before the tone, and you won't be charged. Standard call charges apply if you proceed. Your number, 61391218113 will be sent in a text message to the person you called with the date and time of your call. If you wish to leave an alternative number, please press the hash key. Otherwise, simply hang up now. Hi, Kendra. This is Ertel If you account. wish to leave an alternative number, please press the hash key. Otherwise, simply hang up now.","start_word":7,"end_word":112,"sentiment":"neutral","sentiment_score":-0.0652133971452713}],"average":{"sentiment":"neutral","sentiment_score":-0.09204824347245066}}}}