{"metadata":{"transaction_key":"deprecated","request_id":"01a040aa-083b-76a3-af4c-3c11c02b6343","sha256":"a13fdf42a03d8f0a25d0fee594b4823ca3de8e8d7effdce5c7d90ae97e0dc80f","created":"2026-08-27T00:41:21.271Z","duration":6.9839373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Jason Latham. Please leave a message.","confidence":0.9970703,"words":[{"word":"hi","start":0.71999997,"end":1.04,"confidence":0.99560547,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.11713248491287231},{"word":"this","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.10854372382164},{"word":"is","start":1.1999999,"end":1.4399999,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.12062811106443404},{"word":"jason","start":1.4399999,"end":1.8399999,"confidence":0.9902344,"punctuated_word":"Jason","sentiment":"neutral","sentiment_score":0.1338616907596588},{"word":"latham","start":1.8399999,"end":2.34,"confidence":0.8126628,"punctuated_word":"Latham.","sentiment":"neutral","sentiment_score":0.09304698556661606},{"word":"please","start":2.72,"end":3.04,"confidence":0.9892578,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.3044946491718292},{"word":"leave","start":3.04,"end":3.28,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3372443914413452},{"word":"a","start":3.28,"end":3.4399998,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3754025101661682},{"word":"message","start":3.4399998,"end":3.9399998,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.21920697391033173}],"paragraphs":{"transcript":"\nHi. This is Jason Latham. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":1.04,"sentiment":"neutral","sentiment_score":0.11713248491287231},{"text":"This is Jason Latham.","start":1.04,"end":2.34,"sentiment":"neutral","sentiment_score":0.11402012780308723},{"text":"Please leave a message.","start":2.72,"end":3.9399998,"sentiment":"neutral","sentiment_score":-0.3090871311724186}],"sentiment":"neutral","sentiment_score":-0.07368172539605035,"num_words":9,"start":0.71999997,"end":3.9399998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Jason Latham. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.71999997,"end":1.04,"sentiment":"neutral","sentiment_score":0.11713248491287231},{"text":"This is Jason Latham.","start":1.04,"end":2.34,"sentiment":"neutral","sentiment_score":0.11402012780308723},{"text":"Please leave a message.","start":2.72,"end":3.9399998,"sentiment":"neutral","sentiment_score":-0.3090871311724186}],"sentiment":"neutral","sentiment_score":-0.07368172539605035,"channel":1,"num_words":9,"start":0.71999997,"end":3.9399998}]},"summary":{"result":"success","short":"Hi. This is Jason Latham. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":5,"end_word":8,"intents":[{"intent":"Leave a message","confidence_score":0.16759415}]}]},"sentiments":{"segments":[{"text":"Hi. This is Jason Latham.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.1077207177877426},{"text":"Please leave a message.","start_word":5,"end_word":8,"sentiment":"negative","sentiment_score":-0.3397778868675232}],"average":{"sentiment":"neutral","sentiment_score":-0.07127871513366699}}}}