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The bees are upset and causing damage, causing his windows to be closed. The representative assures him that they will keep the windows and fix the damage."},"intents":{"segments":[{"text":"Do you know you know there's a bee nest out just outside of the Harry? Yes. Yeah.","start_word":78,"end_word":94,"intents":[{"intent":"Fix bee nest","confidence_score":0.39168563}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Sorry. Sorry. Speaking. Oh, hi. It's Mike Burns. Hi. How are you going? Hey.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.07379791140556335},{"text":"Good. Thank you.","start_word":16,"end_word":18,"sentiment":"positive","sentiment_score":0.5319854617118835},{"text":"How are you? Good. Just to let you know, we've got the guy here from Pest Pro about the bees about Yep. Hello? Hello? Hello? Hello? Hello? Can Hello? you hear me? No. I Yeah. can hear Hi. you. Yeah. We've got the guy from PestPro here about the bees that are outside Cary. Outside like, admin side? No. Do you know you know there's a bee nest out just outside of the Harry? Yes. Yeah. So the guy is here now to fix that, but the bees are gonna get quite upset, and they are gonna start swarming. So just to keep all of your windows and things Sure. closed. Yep. I'm gonna check now. Okay. It's hard to heat. Oh, Oh, okay. Three of I ours. can see Yep. them. Yep. Great. Okay. Okay. Alright.","start_word":19,"end_word":155,"sentiment":"neutral","sentiment_score":-0.04609880968928337},{"text":"Thank Thank you.","start_word":156,"end_word":158,"sentiment":"positive","sentiment_score":0.4140829145908356},{"text":"you Bye. so much. Bye bye.","start_word":159,"end_word":164,"sentiment":"neutral","sentiment_score":0.23666787147521973}],"average":{"sentiment":"neutral","sentiment_score":-0.001531314940506968}}}}